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Computerworld Hong Kong - enterpriseinnovation.net

Computerworld Hong Kong - enterpriseinnovation.net

COVERSTORY4 continued

COVERSTORY4 continued from page 15pros moving to new roles will be ableto command rises of 10 to 15 percent atvendors, end-user companies, and banks,said the recruitment firm.Manpower Professional put the payrise estimate at the range of 5 to 15 percent.Some clients budget for more to retaintalented people, said Daniel Cheah,head of Technology (Permanent Recruitment)at Manpower Professional.Hot skillsThe Hudson report noted that vendorsand end-user firms will continue to seekcandidates with skill-sets in emergingIT areas such as cloud computing, SaaS,virtualization, and unified communications.“The growing popularity of Facebookand mobile media raises the demand forapp developers targeting smartphones,cloud, and social media,” said Cheah.Companies with regional IT teams inparticular are looking for candidates withManpower’s Cheah: Firms want developersfor social media and smartphonesstrong finance or IT business knowledge,according to him.The banks set their eyes on pros withstrong Java skills and experience, saidthe Hudson report, adding that candidateswith the flexibility to integrate differentsystems will also be sought afteras there is a key trend moving towardssingle legacy systems that will providebanks with comprehensive and easilyaccessible view of customer activities.Banks also look for front office softwaredevelopers with skills in C#, AGILE/SCRUM, and Struts, Cheah pointed out.Cheah noted that across the boardmiddle-level to senior IT roles in demandinclude business analysts, key accountmanagers, project managers, PMO(Project Management Office), IT securitylead, and storage/cloud computingarchitects.He advised tech pros to work on qualificationsincluding ITIL, CISSP, PMP,COBIT, CMMI or ISO 25000. “Thereis a lack of candidates with these skillsfor mid-to-senior level positions,” saidCheah.“Certifications are important, butstrong communications skills and theability to adapt to changes quickly evenmatter more,” he added.“The hot technical skills right noware still Java, C#, SAP, Unix, Linux andcloud computing,” said Chin. “There’s ahigh level of competition for candidateswith PMP, Prince2, ITIL, CISSP and SixSigma qualifications given the drive forstandardization and process efficiency.Popular technical certifications continueto be Cisco, Microsoft and RedHat.”“As for IT banking, we are experiencingan increase in replacement rolesin Q1 as candidates are moving afterChinese New Year and receiving theirbonuses or lack thereof—also, manyforeign investment banks are expandingtheir presences in Asia with relatedinfrastructure hiring activity,” said Chin.Chin from Robert Walters: Most commercialindustries have moved into hiring mode,fighting for great talent“Demand for front office staff remainspopular with roles in demand continuingto be front office developer/support/Macau’s tech-skills chasm is a challenge for theiravailable IT talent-poolbusiness analyst and market data.”Wanted: the best of the best“There are abundant opportunities inthe IT and telco sectors this year,” saidJennifer Phang, senior partner at AchieveTarget Consulting. “I’m focusing on A-Pac positions—mainly based in HongKong though I am also looking for candidatesto be based out of Hong Kong.”Phang noted that “finding the right candidateto fill a position is not as straightforwardas matching a resume with a jobdescription. Employers are more specificwith their ‘wish list’ and are definitelymore demanding—they don’t want second-best,they want ‘The Best’!”“But candidates have also raised thebar, particularly if they are ‘passive candidates’—theyseek more than just bettercompensation. Employer brand-equity,continued on page 18 416 Computerworld Hong Kong April 2011 www.cw.com.hk

Tech-labor crisis in MacauWhile Hong Kong has its“Macau’s overall population is relativelysmall—about 550,000,” said Iao.staffing problems, it palesin comparison to our twin “Yet there are only 180 IT graduatesSAR: Macau. Those with an old-school from our higher education institutes—view of Macau may see it as a sleepy that’s about 2.5% of the total. And notenclave—a fine weekend trip for Portugueseall are local—30% are mainland stu-meals and perhaps a hand or dents, and most of them will leave aftertwo of baccarat. But Macau vaulted graduating as they are not permitted tointo the 21st century by shaking off its work here.”status as a “Chinese territory under “But due to the opening up of thePortuguese administration” and taking gaming market and substantial investmenton a massive influx of US-based gamingin past couple of years, hundredsconglomerates.of IT jobs have been creating in theBut the Director General of the Macaogaming sector since 2003,” noted Iao.Computer Society (MCS), Adam “About 20% of high-ranking IT jobs areIao, a native Macau resident who’s filled by overseas professionals—theseen the range of changes over the rest by locals. This means 300-400years, sees the tech-skills chasm as a new IT jobs for local IT professionals,challenge for Macau’s IT talent-pool. As sources include new graduates and ITnoted by Thomas Dillon, VP of IT Asia, professionals from other sectors, suchVenetian Macao, in a roundtable from as hotels, utilities, IT, the public sectorthe October 2010 issue of Computerworldand even SMEs.”Hong Kong: “Our biggest IT Iao noted that a popular job Web sitechallenge in Macau is labor.”in Macau listed over 300 IT job-vacan-Iao from MCS: Hundreds of IT jobs have been creating in the gaming sector since 2003www.cw.com.hkcies in late 2010. “At an MCS CIO forumin late 2010, a speaker from a prominentgaming operator said they plannedto build a multi-media team with 10members but hardly got 10 candidatesfor interviews,” he said. “Some large enterprises,particularly in the gaming andhospitality industry, want to use IT asan enabler to improve their competitiveadvantage—but due to [several] issues,they cannot roll out their projects. Anongoing lack of IT professionals is oneof the reasons.”Iao believes that Macau does nothave a clear picture of IT and its role inthe MSAR’s future. “It seems our gaming-and tourism-related industries are[more] attractive. We talk about industrydiversification but there’s too little action.”“Macau has to re-think our IT position,”said Iao. “We need to incorporateIT within our five-year plan to strengthenour competitive advantage and supportMacau as the world-class destinationfor travel and leisure—from private aswell as public sector perspectives. Itwould then be clearer for young peopleas well as educators to re-design andre-think our education system in termsof IT related subjects, and encouragemore young people to study IT as acareer goal.”The MCS director also spoke of theneed to strengthen Macau’s IT eco-system:“We must strengthen the cooperationin academic and industry with ourneighbors as Guangdong and HongKong. With these strategies in place, wecan support IT companies and IT talentcapable of creating products strongenough to export to other regions andcountries with gaming and hospitalityrequirements.”–By Stefan HammondApril 2011 Computerworld Hong Kong 17

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