3 years ago



80 Services and

80 Services and featuresCall a participant and click Call, enter the address of the nextparticipant, and click Send. After calling each participant, click Join andthe conference server hosts the conference.Call ForwardThis section describes the Call Forward feature.Feature descriptionThis feature provides call forward functionality.Operating parametersAt the network level, the Personal Agent provides flexibility for all clientusers to handle incoming calls, including forwarding.When the original Converged Phone of a Converged Desktop user isforwarded to another number, the forwarded number is the terminator. Thecall window of the GENCom for Windows with the Converged Desktopservice will continue to appear.Feature interactionsGENCom for Windows depend on Personal Agent for call forwardfunctionality.The IP Phones have a local call-forward capability. They have a devicelevelcall forward feature to divert all incoming calls to another destination.Continue to make outgoing calls on client phones while incoming calls areforwarded. Set up Call Forward through the menu Personal Agent >Routes> Call Routes.Client phones can be set up to forward calls on a call-by-call basis.Feature restrictions and limitationsThe following are restrictions and limitations associated with this feature:• With the implementation of the “Call Forward Restrictions-emergencynumbers” feature, emergency numbers and emergency aliasesprovisioned on an EXPERiUS AS system cannot be added as a callforward route destination for a subscriber in the same EXPERiUS ASsystem. This restriction is enforced on the Personal Agent by rejectionof any such configuration attempt. This restriction applies for both directPA usage and for call forward route programming through a VSC.15 August 2014 EXPERiUS Application Server NN48111-111 09.02Copyright © 2010-2014 GENBAND. All Rights Reserved.

Calling/Telephony 81Emergency number validation is performed only for new PA routeconfigurations. Pre-existing routes are not affected when a newemergency number or alias is introduced into the system.• The CFW — Max # Limitation feature limits the number of times a callcan be forwarded between subscribers. If this configured limit isexceeded, the forwarded call will be rejected by the EXPERiUS AS.The limit is configured on the System Management Console GUI at theSESM level.Caller IDThis section describes the Caller ID feature.Feature descriptionAdministrators provision the caller ID information displayed by incoming(SIP) calls. Incoming PSTN or Gateway calls display the telephonenumber. If a caller is a contact in the receiver's personal address book,then the caller's nickname (for SIP-to-SIP calls) appears.GENCom for Windows incoming call windows may display the picture ID.Feature operationThe incoming call window shows the display name and picture (ifavailable). If the caller is a contact in the receiver's address book, then thenickname appears.Calls answered from one Converged Desktop user (caller) to another user(called), the GENCom for Windows with the Converged Desktop servicedisplays a call window as shown in the following figure. The appearance ofthe window seen by the two parties differs slightly.Calls placed through the public switched telephone network (PSTN) partyor an individual outside the Application Server system, a conversationwindow does not appear to GENCom for Windows Converged Desktopusers.Calling Line ID Restriction (Privacy)This section describes the Calling Line ID Restriction (Privacy) feature.Calling line identification allows you to specify whether your name andnumber appear when you make a call. A system administrator enables thisparameter in your service package in order for you to see this setting inyour Personal Agents.15 August 2014 Product Description NN48111-111 09.02Copyright © 2010-2014 GENBAND. All Rights Reserved.

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