MEX iOS app FAQs

mex.com.au

MEX iOS app FAQs

MEX iOS app FAQsWhat steps are there to get MEX iOS app working with my data?1. Download the MEX iOS app from the app store onto your iPad, iPhone or iPod.2. Download the MEX Server Install from the MEX User Portal.This is the latest MEX version of Products - v 14.0.3.03. Run the MEX Server Install on your PC/Server.4. Enter the internal and external addresses for the database settings into yourapple deviceMEX makes it simple


MEX iOS app FAQ’sWhy can I not see my own data when Ifirst open up MEX iOS app?Due to the fact the database that has beenset up for the initial install and is a trialdatabase that Maintenance Experts hasplaced in the cloud for everyone to seewhat it does. So, to see your own data fromMEX, you have to run the server install toallow the iPad to work with your MEXdatabase.Why do I have a server install?The MEX Server Install is required becauseMEX uses a SQL server database that needsto connect with the iOS app. In order toestablish a connection MEX will utilise IIS(Internet Information Server) on yourwindows computer.Do note that the MEX iOS app only workswith the latest version of MEX, ie v14.0.3.0.You will need to upgrade to this version inorder to use the app.What is the difference between anInternal and External Server access?External is when you are using the internetto communicate to your data outside ofyour normal network at your company.Internal is using the internal wirelessnetwork within your company.How do I publish the iOS app access tothe internet?You firstly must have an outward facingstatic IP address which your ISP would dofor you.The IIS (internet Information Server) mustthen be configured to allow connectiononto the static IP address to your MEXdatabase.The bindings on the “default” web site willneed to have this Static IP address.Do I keep my database in house or placeit on the web?This is entirely up to you. Your database canbe stored anywhere you see fit.How much does MEX iOS app cost?It may cost you nothing to use MEX on theiPad. The iOS app version of MEX is nodifferent to logging into MEX. By loggingonto the MEX app it will consume aconcurrent user licence.Are there going to be upgrades for MEXiOS app?Yes, continually changes will come throughas required.Contact us today at sales@mex.com.au for more information320 – 326 Ipswich Road Annerley Q Australia 4103 PO Box 6118 Buranda Q Australia 4102 ABN No: 491 00 949 002Ph: +61 7 3392 4777 Fax: +61 7 3392 4888 Web: www.mex.com.au email: sales@mex.com.auMEX makes it simple

More magazines by this user
Similar magazines