Mexico Travel Guide

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Mexico Travel Guide

MEXICO

EXPERIENCE EXPERIENCE

A Supplement to


MEXICO

Grupo Mexicana Updates

Corporate Image to Consolidate

Leadership Position

Grupo Mexicana has unveiled a new corporate

image that will make the brand more

competitive in terms of service, innovation,

dynamism and fl exibility.

The new corporate image was launched at

the airline’s maintenance base in Mexico City,

unveiling the new logo and colors in an A320

and an F100.

Reliability has always been a hallmark of the

brand, which now incorporates accessibility

and innovation, based on in-depth research in

various market segments.

The new logo transmits hospitality and

flexibility of an airline dedicated to customer

service. The eagle has been preserved as

the brand’s essence, reflecting the stability,

consistency and solidity of Mexicana. The

graphics and fonts have been designed based

on Mexicana’s roots, projecting a proud representative

of Mexico worldwide.

Aircraft, airport counters and all communications

will feature the new logo and

brand image.

“Grupo Mexicana felt the need to create

a new image that establishes an innovative

airline with sights firmly set on the future

and offers its passengers a memorable travel

experience,” said Mexicana CS and CC Senior

vice president, Adolfo Crespo.

MEXICANAGO

To consolidate its leading market position,

Grupo Mexicana has been upgrading its

products and services. One example is Mexi-

canaGo, a new loyalty program with fl exible

rewards and improved benefi ts for members.

MexicanaGo members will manage their

own accounts online and have a call center

at their disposal, giving them access to exclusive

promotions and unrivaled benefits.

“To meet the needs and preferences of

members, we have entered into strategic

alliances with prestigious hotels, car rental

agencies, banks (shared-brand credit cards),

airlines (oneworld), telephone companies,

department stores and points.com, among

others,” said Crespo.

Depending on their status, MexicanaGo

members can redeem points via programs

like Welcome, Explore, Discover, Conquer

and Award Calendar.

They can acquire products like

all-inclusive VTP packages and

participate in auctions. Pre-

ferred members will have exclusive Gold or

Platinum Elite cards.

The program will be launched in March

and applications can be made online at mexicanago.com,

where new members will receive

a bonus of 1,000 points.

• The new corporate image is part of a comprehensive strategy to

consolidate the airline’s leading position in the domestic market.

• The new image will differentiate the brand visually and build on

the group’s new corporate philosophy, geared toward service and

innovation.

• As part of this strategy, Grupo Mexicana has developed a new

loyalty program, MexicanaGo and has upgraded the online services

of mexicana.com.

The Web site mexicana.com has become

more user-friendly and interactive, as well.

The site now offers a “multisegment” option

allowing users to tailor their travel itineraries

and search for fl ights by price and schedule.

The launch of its new corporate image and

loyalty program are just two of the initiatives

Mexicana has undertaken to consolidate its

position as Mexico’s leading airline.

Mexicana’s introduction of new long-haul

routes to destinations like London, Sao

Paulo and Madrid will establish it as an international

carrier offering world-class passenger

services.


MEXICO

Mexico Tourism Board

Has Online Course for Agents

Agent programs also include FAMs and Magic of Mexico Marketplace

The Mexico Tourism Board has developed

an interactive learning resource for travel

agents called the Magic of Mexico Campus

(www.magicofmexico.com) that is designed to

help agents gain the confi dence and experience

to make Mexico a popular destination with clients

and a profi table one for the agency.

From 6,000 miles of sun-kissed shore, to its

30 centuries of cultural heritage, Mexico is fascinating

and easily explored.

Agents who complete the free online study

course will receive “Mexico Specialist” status from

the Mexico Tourism Board, exclusive benefi ts and

the fully updated, full-color “Magic of Mexico

sales guide, along with a diploma.

MEXICO SPECIALIST

BENEFITS INCLUDE:

• FAMS: Magic of Mexico graduates are eligible

to attend any of the Mexico Tourist Board’s

Mexico fi eld inspections. Programs are currently

offered to Cancun, Acapulco or Puerto

Vallarta, with more coming. (Fees and restrictions

apply.)

• Certifi cation: Graduates will secure continuing

education credits from The Travel Institute

(US) and CITC (Canada), toward earning

professional designation as Certifi ed Travel

Counselors.

• Course Materials: At the interactive campus,

agents have access to electronic (PDF) ver-

sions of the entire Magic of Mexico Study Guide

(11th edition), available on demand, in full-color

and ready to email or print for your clients.

• Color Diploma/Table Tent: Graduates receive

these colorful collateral items upon completion,

ready to display, giving them added

credibility and recognition.

• Consumer Leads: The Mexico Tourism

Board has an online database on its Web site

(www.visitmexico.com) giving consumers an

opportunity to search for their nearest Mexico

Specialist.

• Bulletin Board/Chat: Course users can chat

with other users via Magic of Mexico online

bulletin board/chat room. Agents can expand

their knowledge and network with other Mexico-selling

agents.

MAGIC OF MEXICO

MARKETPLACE

The Mexico Tourist Board is running live

training events, called Magic of Mexico Marketplace,

in New York, Feb. 26; Chicago,

March 16; Minneapolis, March 17; Denver,

March 18; Phoenix, March 19; Orange County,

CA, May 4; Sacramento, CA, May 5; Portland,

OR, May 6; and Seattle, May 7.

The 3-1/2 hour evening marketplaces showcase

Mexico’s variety, as they bring together

leading suppliers from across Mexico’s inland

and coastal regions. Explore beyond Mexico’s

legendary Caribbean in a small-group meeting

format.

Agents can get new destination and supplier

contacts. The marketplaces highlight the diversity

of Mexico travel experiences, online educational

specialist programs and 2009 FAMs.

The registration fee of $10 includes:

• Direct small-group supplier presentations;

• “Magic of Mexico” presentation and 2009

FAM opportunities;

• Sit-down dinner with hosted wine;

Travel prizes and hosted parking.

Graduates of the Magic of Mexico Online

Program (www.magicofmexico.com) get complimentary

attendance.

For more information, call for details at

(800) 599-6633 or visit www.magicofmexico.

com/mexicolive.


California Agents Get

‘Taste of Tijuana’

BY DICK SLAKER

(Dick Slaker is a travel agent with Adventures in

Travel, San Diego.)

T IJUANA,

Mexico

Tijuana opened up its heart, soul and hospitality

to more than 30 travel agents and tour

operators from San Diego and Orange County,

CA to better acquaint their neighbors north

of the border with their city.

Tijuana Mayor Jorge Ramos invited the Californians

to see what this bubbling city has to offer

in the ways of tourism by inviting us for a

“Taste of Tijuana.”

Hosted by the Tijuana Convention & Visitors

Bureau, our group fi rst visited the Tijuana

Cultural Center (CECUT), which punctuates

the local skyline with its spherical IMAX

Theatre, known locally as “La Bola” (The Ball)

that can be seen for miles.

Exhibits at CECUT promote artists in Baja California

and Tijuana in a space called El Cubo (The

Cube), the architectural counterpoint to La Bola.

The cultural center is well worth a visit.

We then boarded the Tijuana Open Air Tour

Bus, operated by Mexicoach, and our guide,

Valentine Sanchez, told us about the history

and places of interest at the 13 sites along the

tour bus route through downtown Tijuana.

The “hop-on, hop-off” tour bus route takes

about two hours and costs $10 per person, on a

route that begins at the Tijuana Cultural Center.

The route includes stops at Revolution Avenue

(3rd Street), L.A. Cetto Wine Tasting Room, Tijuana

Beer Company & Micro Brewery, the Grand

Hotel, Caliente Casino & Stadium, Restaurant

Row, Lt. Guerrero Par, Revolution Avenue (Mexicoach

Terminal), the River Zone, Plaza Rio Shopping

Mall, Pueblo Amigo Plaza & Hotel and Viva

Tijuana Plaza (near the US border).

Along the route, we visited L.A. Cetto Winery

to sample the vintages from the Guadalupe

Valley in Baja. After sampling some of the excellent

wines, we all loaded up with purchases

of wine, olive oil and, yes, bottles of Pina Co-

lada for $2 each. Almost everyone’s arms were

fi lled as we boarded our open air tour bus.

Quite a treat.

During the stop at the Third Street and Revolution

Avenue, we learned that Caesar Salad

was introduced at the nearby Caesar’s Hotel by

San Diego chef Caesar Cardini.

We were then hosted at the Grand Hotel, another

stop on the tour bus route, by the Tijuana

Convention & Visitors Bureau for our “Taste of

Tijuana” — a special menu presentation from

eateries along Tijuana’s Restaurant Row.

After a luncheon presentation by the folks from

the Tijuana Convention & Visitors Bureau and

the Baja Secretaria de Turismo, we hopped back

on our open air bus for the short ride to the

renovated Hipodromo Agua Caliente to observe

dog races and the 1,333 gaming machines at the

famous track. We were pleased to fi nd out that

Caliente is now offering traditional bingo games

and sports betting. Naturally, snacks were served

with margaritas to end the day in total bliss.

For more information

email touristinfo@tijuanaonline.org

and visit www.tijuanaonline.org.

(Top) Dick Slaker (second from left), Adventures in Travel,

San Diego, and fellow California agents, during their tour of

Tijuana; (below) the agents took in the Tijuana sights aboard

Mexicoach’s “hop on, hop off” tour bus; (bottom) the Tijuana

Cultural Center’s spherical IMAX theater is a local landmark.

MEXICO


MEXICO

Sandos Offers 4 All-Inclusives on

Riviera Maya

With four all-inclusive properties on the

Riviera Maya, Sandos Hotels & Resorts

offers families, couples and singles the ultimate

vacation experience complete with fun

for visitors of all ages.

The Caracol complex consists of Sandos

Caracol Eco-Resort & Spa and the Select Club

Beach Resort & Spa and the Playacar complex

features Sandos Playacar Beach Resort & Spa

and the Playacar Riviera Hotel section.

CARACOL COMPLEX

Caracol Eco Resort & Spa has 778 rooms

housed within villa-style buildings. The

unique layout of the property ensures that

guests never feel crowded.

The Caracol complex was originally built

with respect to its surrounding eco-systems.

Accommodations and facilities are interwoven

and separated by bridges, streams and gardens

where guests can discover exotic birds, turtles

and a variety of colorful fi sh.

The Sandos Select Club, which is part of the allinclusive

Caracol Eco Resort & Spa, offers guests

full access to all of Caracol’s facilities with the added

bonus of VIP pampering. It is comprised of 16

three-story villas featuring a total of 218 standard

and deluxe rooms and junior suites set among an

extensive natural area at the edge of an exotic Yucatan

jungle surrounded by mangroves and lagoons.

The Sandos Select Club features a private

pool area with an adult-only swimming pool, a

children’s pool, a snack bar and terrace, showers

and changing rooms, and cushioned chaise

lounges for optimal comfort.

Among the concierge amenities provided to

Sandos Select Club guests are 24-hour room

service, a separate VIP Club House facility, a

private section of the beach with teak sunbeds,

parasols and bar and waiter service, daily Continental

breakfast and a library.

PLAYACAR COMPLEX

Sandos Playacar Beach Resort & Spa features 460

spacious accommodations, arranged in several three-

to four-story buildings. Rooms are available in four

categories — standard, hacienda junior suites, seafacing

suites and Sandos Select Club rooms.

The property has four swimming pools,

including an adult-only pool, and fi ve bars.

Nightly entertainment is provided in a newly

fi nished theater that seats up to 800 guests.

The newest addition to the Sandos Hotels & Resorts

portfolio is the Sandos Playacar Riviera Hotel,

which is comprised of 400 junior and master luxury

suites overlooking the 18-hole Playacar Golf Course.

Junior suites feature a sitting area with a sleeper

sofa, terrace or balcony, full private bathroom

with a Jacuzzi and separate shower, and a satellite

plasma television. Designed with families in

mind, these suites can easily be adjoined providing

optimal comfort for groups.

Master luxury suites, which can accommodate

up to fi ve guests, feature a large bedroom with

sitting area, a bathroom with Jacuzzi, and a separate

dayroom complete with a full bar, sitting

area, separate bathroom and shower. An outdoor

terrace with a Jacuzzi, deck chairs and table completes

the room’s layout.

An all-inclusive Sandos Hotels vacation features: all

meals and beverages; sporting activities; access to the

spa and fi tness facilities; daily activities program; supervised

“Kids Club” and a “Teen Club”; nightly entertainment;

and all hotel taxes and service charges.

For more information, call (866) 887-5601 or

visit www.sandoshotels.com.


MEXICO

Cancun’s Hidden

Archeological Mysteries

Known for its abundance of hotels, fun restaurants

and glitzy night clubs, Cancun nevertheless

also offers travelers the opportunity to

visit archeological sites dating back more than

2,000 years, without actually leaving the city.

For instance, the El Rey Ruins are only about

six miles away from the center of Cancun on

Bulevar Kukulcan. The ruins are named after the

discovery of an ornamental head-shaped sculpture,

which can be found today at the Chetumal

Archeological Museum. The structures on the

site date back to the year 1300 and have a complex

style resembling Tulum. The site’s façade still

shows the remains of mural paintings.

North of the city, on the way to Punta Sam, lies

another archeological site called El Meco. The site

has the tallest and most important structure in the

urban area of Cancun, and also the largest number

of buildings devoted to civil and religious affairs.

According to research, the site was inhabited and

deserted on several occasions but in the year 1200,

El Meco took on an important role in the political

and economic arena of the peninsula, thanks to its

extensive maritime activity.

Several other ancient relics can be found in Cancun,

such as Yamil Luum at the center of the Wetin

Lagunamar Hotel, and an isolated temple can be

seen at the Pok ta Pok Cancun Golf Club.


JUST A DRIVE AWAY

Another highly unknown archeological jewel

near Cancun is Ek Balam, about 90 miles

away. The site’s buildings, temples and palaces

are inside a walled area indicating that it was a

sacred center and political headquarters, home

to governors and priests. It requires at least an

hour to tour the main structures.

An extensive remnant of the Mayan world,

Coba, is about an hour and a half away from

Cancun. Several communities of more than

50,000 inhabitants built Coba over a region of

roughly 43 miles. Coba exerted economic control

of the region through a complex network

of roads, and is home to the tallest pyramid in

the north of the peninsula.

Also, not too far from Cancun is Tulum, the

walled city sitting on the edge of a cliff, facing the

sea. The vestiges of the city’s castle and temple are

decorated with symbols of the god of bees and

Venus, guardian of the coast and commerce. This

is one of the most visited ruins in Mexico.

Only two hours away from Cancun is one

of the Seven Wonders of the World, Chichen

Agents Can Become Cancun Experts

The Cancun Tourism Institute (CTI), is a

travel agent educational program established

by the Cancun Visitors and Convention

Bureaau.

The 2009 Cancun Tourism Institute is a

multifaceted, three-part educational program

— Study Course, Field Trip and Loyalty Program.

Using the CTI’s interactive e-Learning

Center, travel agents will acquire the knowledge

and resources to convert consumer interest

into real profi ts.

Both the Guide and the online course are

full of details on selling a new, better Cancun.

There are numerous quizzes to review what

you’re learning. There are maps and lists of

hotels, tour operators and all the sights of the

area — everything it takes to become today’s

Cancun expert.

The CTI program demonstrates how Cancun

is much more than a “beach vacation” but

rather a complete vacation experience. The

program provides everything agents need to

know to create a complete, well-planned trip

for clients, whatever their needs or interests.

And agents can boost agency revenue through

selling more Cancun inclusions to more clients,

according to the Cancun CVB.

CTI BENEFITS INCLUDE:

Certifi cation: Graduates will secure “continuing

education credits” from The Travel

Institute and CITC (Canada).

Course Materials: Whether you study online

or via our Study Guide, you’ll have access

to electronic (PDF) versions of key sales

materials, available on demand.

Itza, home to the impressive Kukulcan pyramid,

a large calendar made of stone that is adjacent

to the largest Mesoamerican ball game

fi eld. In addition, there is a Mayan astronomic

observatory and The Temple of Nuns.

Twice a year, on the spring equinox and fall

equinox, an amazing astronomic phenomenon

takes place at Chichen Itza. At a specifi c point

in time, a sunlight effect creates the illusion of

the Kukulcan serpent descending from the top

of the pyramid to fertilize the earth. This event

attracts tourists from all over the world.

Diploma/Window Sticker/Lapel Pin: Graduates

receive these colorful collateral items upon

completion. They are ready to display, giving you

added credibility and recognition.

Consumer Leads: The Cancun Convention

and Visitors Bureau has an online database

at cancun.info giving consumers an opportunity

to search for their nearest “Offi cial

Cancun Counselor.”

Bulletin Board/Chat: CTI Course users are

able to chat with other users via the CTI’s

online bulletin board/chat room. Expand

your knowledge and make friends with other

Cancun-selling agents.

Loyalty Program: Graduates earn rewards

from Cancun bookings, and more rewards

with Field Trip bonus points. Use, transfer or

sell earned rewards.

MEXICO


‘eMotion Cancun’ Provides

Commission-Rich Products

(Enrique Flores, CEO of eMotion Cancun and day tours for all ages and interests.

travel agents registered on our Web sites who are

eMotion Mexico, discusses the company’s pro-

TT: Do you provide any shore excursions earning commissions on all the tours and airgrams

in the following interview.)

for cruise visitors that agents can sell to port transfers they are selling. Also we provide

Travel Trade: What can eMotion Cancun their clients ?

destination management services to the big-

do for travel agents in the US, what does

Flores: Yes, we have day tours that can be suitgest names in travel like Expedia, Orbitz, Costco

your travel agent program include?

ed for some cruises that arrive in Cabo, Puerto Travel, Viator, MLT Vacations, Mexicana Air-

Enrique Flores: Flores: We can help the travel agents,

Vallarta and Cozumel and also we provide prilines, FlightCentre, Unaira, AAA Travel, etc.

both to assist their passengers with all the informavate tours for couples, families or large groups TT: Why should a travel agent use eMotion

regarding the activities, attractions and things that are cruising into Mexico ports of call. tion Cancun’s products and services?

to do in the destination they are visiting and on TT: Do you work with travel agency mar- Flores: Because we have the best products at

the other hand, to increase their revenue by givketing groups in the US?

the best rates for their passengers. We pay coming

them the products to pre-sell from airport trans- Flores: Yes, we have a lot of independent mission on all of our services and we provide

fers to a wide selection of attractions, activities and

dependable and trustable travel services with the

day tours in all of our destinations.

highest quality standards in our destinations. We

TT: Why do you call your company “eMo-

belong to major organizations such as ASTA,

tion Cancun”?

USTOA, SITE, etc.

Flores: eMotion is a combination of move-

TT: What would you recommend that visiment,

action and emotions that we can genertors

do and see ?

ate and create for our visitors and our clients.

Flores: In general to go out and explore the

And eMotion connotates the new way to buy

destination. No matter if they are in Cancun,

travel on the Net, the new ecommerce.

Cozumel, Playa del Carmen, Mexico City,

TT: What tours and other programs do

Huatulco, Puerto Vallarta, Mazatlan, Los Ca-

you provide?

bos and Acapulco, Mexico has a lot to offer

Flores: We have tours to Chichen Itza from

and to see.

Cancun or Riviera Maya; Sailing the Bays of

We need to understand that people travel

Huatulco; Watch the Cliff divers in Acapulco;

to gather new experiences and to take great

Diving in Cozumel; Visiting the Aztec Teoti-

memories back home. We as a Destination

huacan Archeological site in Mexico City; or

Management Company are committed to de-

Watch the Whales in Cabo.

livering this experience to our visitors — that

We have all kind of attractions, activities and

is why we call ourself eMotion Mexico.

MEXICO


MEXICO

New Resorts Open in

Riviera Nayarit

R

iviera

Nayarit is quickly becoming a champion

vacation destination in Mexico, feafeaturing top-of-the-line developments and over

100 miles of coastline. In 2008 approximately

$1 billion was invested in developments in

Mexico’s newest tourist destination.

The new St. Regis Punta Mita Resort in Bahia

de Banderas, which just debuted as the brand’s

fi rst branch in Latin America, is garnering a lot

of attention. The deluxe property features 89

rooms and 31 suites. Visitors to the Banderas

Bay area are drawn to the four championship

golf courses, luxury spas, deep sea fi shing and

sports available there.

Marina Riviera Nayarit is another new development,

with a projected dock capacity of up to

400 vessels, four restaurants (two of which are

fl oating), beach walk extending two kilometers,

outside theatre, yacht club and an aquarium.

Slated for completion in 2011, the development

is estimated to cost around $350 million

and will become the “Jewel of the Mexican

Pacifi c” — with the most modern facilities for

yachtsmen.

Riviera Nayarit is Mexico’s newest travel des-

tination stretching along 100 miles of pristine

Pacific coast framed by spectacular mountains,

which unfolds minutes north of the

Puerto Vallarta International Airport. Mostly

undeveloped, the destination extends from

the resorts of Nuevo Vallarta to the historic,

colonial town of San Blas, including exclusive

Punta Mita and the spectacular Banderas Bay.

The region features luxury resorts and ecotourism

boutique hotels, world-renowned

surfing, four professional golf courses, rare

native wildlife including sea turtles and tropical

birds, mountain and island adventures,

shopping for local artwork and traditional

Huichol handicrafts, charming fishing towns

and miles of serene beaches.

For more information, visit www.RivieraNayarit.com.


New Temptation Resort Spa in

Los Cabos

T

he new Temptation Resort Spa Los Cabos on the all-inclusive holiday. A trendy vibe is the

is scheduled to open this month offering hallmark of this beachfront resort where the

singles and couples a contemporary take on the over-21 atmosphere allows guests to invigorate

all-inclusive holiday.

A hip vibe is the hallmark of this adults-only

beachfront resort. Amenities include a Jacuzzi

and refresh in a vibrating atmosphere.

lounge bar with a view of Mar de Cortez. There TEMPTATION RESORT SPA

is also a swim up bar in the topless optional LOS CABOS OFFERS:

pool along with fi ve bars, three gourmet restau- • A unique ambiance for adult guests 21 and

rants, gym, spa, nightly entertainment, 24-hour over

meal service and daily activity program.

• A contemporary take on the all-inclusive

Temptation has three accommodations cat- holiday

egories: deluxe rooms, Jacuzzi and Temptation

Suites offering terraces or balconies.

The Spa is equipped to provide guests with a haven

to pamper themselves with a selection of body

and facial treatments by highly trained therapists.

Temptation’s Cast Members lead the charge

each day with fun, sexy and adventurous adult

activities.

Temptation Resort & Spa welcomes singles

and couples to experience a contemporary take

• An evolutionary concept in Los Cabos

• Trendy decor and custom designed guest

rooms

• Luxurious accommodations — available

Jacuzzi and Temptation Suites

• All meals, gourmet dining

• World Class Spa

• Top notch service

• Daytime and late night snacks

• Food and beverage service 24 hours a day

MEXICO


MEXICO

Designed With Leisure in Mind

The all-inclusive Iberostar Hotels & Resorts

in Cozumel and Riviera Maya incorporate

the area’s natural environment and local culture.

The Iberostar all-inclusive experience

includes tips and taxes, food and beverages,

non-motorized water sports, entertainment

and resort activities.

Iberostar Paraiso Del Mar, Iberostar Paraiso

Beach, Iberostar Paraiso Lindo and Iberostar

Paraiso Maya comprise a holiday complex

directly on Playa Paraiso. The fi ve-star Grand

Hotel Paraiso is also within this complex.

The Iberostar Playa Paraiso Golf Club features

an 18-hole, par 72 championship golf course designed

by renowned golf architect PB Dye.

The Hotel Iberostar Paraiso del Mar (388

rooms) and the Hotel Iberostar Paraiso Beach

(424 rooms) offer an attractive lobby and two

main restaurants (with show cooking). There

are seven specialty restaurants (Brazilian, Steak

House, Gourmet, Mediterranean, Mexican,

Japanese and Tropical), beach BBQ with parasols

and tables, a pool bar, nine more bars and a

nightclub. The pool area has a separate children’s

pool and extensive sunbathing area (sun loungers,

parasols and towels included). The complex has a

IBEROSTAR COZUMEL

IBEROSTAR

PARAISO DEL MAR

shopping center, 18-hole golf course, hamburgers,

tapas bar, tacos bar, two discotheques, minimarket

and spa.

Iberostar Paraiso Maya has 434 rooms — all junior

suites with Jacuzzi, DVD player and upgraded

amenities — and the Iberostar Paraiso Lindo has

448 rooms. Facilities include a main restaurant with

show cooking, nine a-la-carte restaurants, 12 bars,

fantastic pool area with wave pool, “Lazy River,”

three quiet pools (only for guests of Iberostar Paraíso

Maya), an active pool, separate children’s pool

and large sunbathing areas (sun loungers, parasols

and towels free of charge). Also a miniclub (ages 4

-12), a discotheque for adults and one for teenagers,

spa and business center.

The Iberostar Grand Hotel, a fi ve-star allinclusive

resort, is lavishness at its best, complete

with “Grand Star Service” with butlers in rooms,

by the beach and poolside. The resort offers 120

oceanfront grand suites, 45 junior suites and 135

standard junior suites. The 10 secluded suite style

“Honeymoon Villas” each include a private pool.

Suites with direct sea views include personal checkin,

packing and unpacking upon request and private

transport service inside the hotel complex. The

Iberostar Grand Hotel has its own private spa with

IBEROSTAR QUETZAL

GRAND HOTEL PARAISO

Thalasso pool, gym and steam room. Not to mention,

an infi nity pool fi lled with “cenotes” water.

Iberostar Quetzal and Iberostar Tucan are fi vestar

all-inclusive resorts on Playacar’s magnifi cent

beach, near Playa del Carmen. Surrounded by extensive

tropical gardens, this complex blends harmoniously

into the landscape. Facilities include two

lobbies with bars, lounge bar, two main restaurants

and fi ve different speciality restaurants (reservation

and dress code required). The complex offers a large

pool area with an activities pool, pool for adults with

pool bar and separate children’s pool. Sun loungers,

parasols and towel service by the pool and on the

beach are included. Also a pool restaurant, various

shops, discotheque and an entertainment center.

Iberostar Cozumel offers 306 rooms in one and

two-story bungalow-style buildings surrounded

by tropical gardens. Facilities include reception

with lounge bar, main restaurant, three specialty

restaurants and the “Palapa” snack bar with grill

specialities by the pool. Extensive gardens with attractive

pool area, integrated children’s pool, terrace

and pool bar. Loungers, parasols and towel service

included. Also a discotheque, children’s playground

and pool, miniclub (age 4-12) during the day and

babysitting on request with extra charge.

IBEROSTAR

PARAISO LINDO

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