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phvac Dec 2006.qxd - Plumbing & HVAC

This capacitor kit can get thetechnician out of a jam.Huge relief, page 15Volume 19 Number 5 July/August 2009Canadian Mail Sales Product Agreement #40063170. Registration 10796. Return postage guaranteed NEWCOM Business Media Inc. 451 Attwell Drive, Toronto, Ontario M9W 5C4www.ridgid.comCircle Number 100 for More InformationCircle Number 100 for More InformationLivingWallsA greenIAQsolutionINSIDE• Oil industry upbeat at conference• Taxable benefit reduced on trucks• Contractors buying habits surveyed• How much is your image worth?www.selkirkcorp.comCircle Number 101 for More InformationCircle Number 101 for More Informationwww.drainbrain.comCircle Number 102 for More InformationCircle Number 102 for More InformationDual-flush technology makes thistoilet more efficient.Save the planet, page 21This press-fitted gas fittings line isnow approved for Canada.Make the connection, page 24Rotating laser makes alignment workeasier.Make your mark, page 25

© 2009 Masco Corporation of IndianaHands downa moreresponsivefaucet.Delta ® electronic faucets and flush valves with H 2 Optics Technologyoperate consistently, time after time, regardless of interference factorssuch as dark clothing or lighting conditions. All electronic faucets andflush valves featuring H 2 Optics Technology are water efficient*—contributing to LEED ® certification. And, all Delta commercialproducts are backed by the industry’s best 5-year limited warranty.Give a hand to more responsive electronic faucet technology. It’sone of the many ideas that make Delta more than just a Number 103 for More Information* Water-Efficient Product—Lavatory faucets: flow rate of 1.5 gpm versus Industry Standard ASME.A.112.18.1/CSA.B125.1 of 2.2 gpm.Flush valves: flow rate of 0.7 gpf versus Industry Standard ASME A112.18.1/CSA B125.1 of 1.0 gpf.

The GreenIssue!In This IssueDepartmentsHot Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Industry News . . . . . . . . . . . . . . . . . . . . . . . .7Literature Showcase . . . . . . . . . . . . . . . . . . .27Marketplace . . . . . . . . . . . . . . . . . . . . . . . . .27Coming Events . . . . . . . . . . . . . . . . . . . . . . .28People & Places . . . . . . . . . . . . . . . . . . . . . .29Shop Management . . . . . . . . . . . . . . . . . . . .30Products & TechnologiesHeating . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . .16Air Conditioning . . . . . . . . . . . . . . . . . . . . . .17Refrigeration . . . . . . . . . . . . . . . . . . . . . . . .18Faucets & Fixtures . . . . . . . . . . . . . . . . . . . .20Pipes, Valves & Fittings . . . . . . . . . . . . . . . .24Tools & Instruments . . . . . . . . . . . . . . . . . . .25Oil heat industry upbeat 7Tough times fail to put damper onconferenceHeat pump solution 18Vancouver Island pool saves energyAfter 30 years, it’s only natural to find Mitsubishi Electric Canada at the forefront of the industry,implementing geothermal technology and pioneering the use of R-410A refrigerant. Throughinnovations like these, we look to achieve our vision of reducing the impact on the air webreathe, the water we drink, and the ground we walk on. It’s not just something we say. It’ssomething we live for. And with the constant evolution of our technologies and products, weplan to meet this goal by 2021. We hope you will join us in making these changes for the better.Low-flow in the shower 20There’s more to it than reducingvolumeInnovation. It’s been in our nature for 30 years.Modular and compact 22The new drain cameraswww.intelligentHVACsolutions.comCover photo: Living walls offer an innovative andvery green solution for indoor air quality.Please see our article on page 12.(Photo courtesy of Nedlaw Living Walls)Circle Number 104 for More July/August 2009 – Plumbing & HVAC Product News 3

INSTALLS EVEN FASTERQuickVic ® Installation-Ready CouplingsSTYLE 607QuickVic Couplingfor CopperINSTALLATIONIS AS EASY AS:LUBE ITSTYLE 177QuickVic Flexible Couplingfor SteelSTYLE 107QuickVic Rigid Couplingfor SteelSTAB ITA truly innovative ve pipe joiningsolution that installssignificantly faster than a welded joint.JOIN ITFast, easypipe connections.ons. No need todisassemblethe coupling. No loose parts to drop orlose.DRIVE Number 105 for More Information

Hot SeatJuly/August 2009Volume 19, Number 5ISSN 1499-5271Green businessGetting into the “green” businessisn’t much of a stretch for theaverage plumbing and heatingcontractor. In fact most are already in itwhether they recognize it or not.Anyone that is using a “good, better,best” sales strategy is already sellinggreen products – the better and bestproducts are typically “green” these days.And, putting aside the environmentfor a moment, encouraging customers togo with green products is just plain goodbusiness sense because those are theproducts with higher values and betterprofit margins. In most cases, they alsooffer significant comfort advantages.But it’s not always an easy sell. If ahomeowner’s furnace or boilersuddenly expires, they find themselvesfacing an expense they weren’t planningon. In those situations, they often justwant it fixed as inexpensively aspossible.However, in new construction, usinggreen, high efficiency equipment is ano-brainer. It’s a very small premiumover the course of a 25-year mortgage.The sticking point has traditionallybeen builders that insist on installingthe lowest cost “builder grade” HVACand plumbing. But even that ischanging as builders are coming torealize that “green” is a strong sellingpoint and homeowners are worriedabout energy costs going forward.In the renovation market, everincreasingenergy costs combined withavailable government energy efficiencygrants make green equipment,particularly on the HVAC side, arelatively easy sell with the right salespitch. The “good, better, best” approachalong with the willingness of thecontractor to take care of the paperworkfor the government grant programs canhelp sway the homeowner.It’s not so easy on the plumbing side.If a kitchen faucet, for example, flowsless water, it simply means it takeslonger to fill up the sink, pot or what -ever. The pre-existing waterconservation “device” was the user’shand – and it worked pretty well.And most people have at one time oranother been disappointed by theperformance of a low-flow showerheadin a hotel. Some manufacturers have putconsiderable effort into making low-flowshowers feel like a traditional full-bodiedshower, but the damage has been doneand homeowners tend to be skeptical.Low-flush toilets, on the other hand,Heat Transfer Coils &Corrosion Protection Coatingsare much better than they were tenyears ago and most homeowners haveembraced the technology. But whetherit’s plumbing or HVAC, sticking toproven green technologies will preventcallbacks and disappointed customers.It’s important to keep in mind thatmany of these green technologies allowthe contractor to make further energyefficiency and comfort advances thanthose inherent in the equipment itself.The new computer controlledvariable speed pumps, for example, willlikely result in changes to the wayhydronic heating systems are designed.Please forgive me for not dwelling onthe environmental aspect. Leaving theplanet in better shape for our children isimportant. But David Suzuki and manyothers are already making that case.The bottom line is that it isimportant for contractors to focus ongreen technologies today because itmakes good business sense. If it helpsthe planet, all the better!EditorSimon Blake(416) 614-5820sblake@newcom.caContributorsRon ColemanRoy CollverBarry CunninghamEd GravelleArthur IrwinBruce NagyDesign and ProductionTim Nortonproduction@nytek.caPublisherMark Vreugdenhil(416) 614-5819mark@plumbingandhvac.caAccount ManagerJordan Chong(416) 614-5832jordan@plumbingandhvac.caProduction ManagerLilianna Kantor(416) 614-5815lkantor@newcom.caCirculation ManagerPat GlionnaCorporate ServicesAnthony EvangelistaPLUMBING & HVAC PRODUCT NEWS Magazine ispublished eight times annually by NEWCOM BusinessMedia Inc. and is written for individuals who purchase/specify/approve the selection of plumbing, piping, hotwater heating, fire protection, warm air heating, airconditioning, ventilation, refrigeration, controls andrelated systems and products throughout Canada.Head OfficeNEWCOM Business Media Inc.451 Attwell Drive, Toronto,Ontario, Canada M9W 5C4Tel: (416) 242-8088Fax (416) 242-8085■ New Coil Applications■ Exact Coil Replacements■ Rapid Delivery■ Heresite Protective CoatingsPOSTMASTER: Send all address changes and circulationinquiries to: Plumbing & HVAC Product Newsmagazine, 451 Attwell Drive, Toronto, Ontario, CanadaM9W 5C4. Canadian Publications Mail Sales ProductAgreement No. 40063170. Postage paid at Toronto,ON. Annual Subscription: $34.00 plus $1.70 GST,single copy $5.00 plus $0.25 GST in Canada;United States $40.00 U.S. One year subscriptionin U.S.: $40.00 US. One year subscription foreign:$65.00 U.S.Copyright 2009. The contents of this magazinemay not be reproduced in any manner without theprior written permission of the Publisher.Madok Manufacturing is theCanadian licencee forHeresite Protective Coatings Inc.Manitowoc, WIMANUFACTURING LIMITED50 Morrell St., Brantford, Ontario N3T 4J5Tel (519) 756-5760 Fax (519) www.madok.comWe acknowledge the financialsupport of the Government ofCanada through the Publications AssistanceProgram toward our mailing costs.PAP Registration No. 10796A member of:Canadian Institute of Plumbing & HeatingCanadian Circulation Audit BoardMechanical Contractors Assoc. of CanadaOntario Plumbing Inspectors AssociationAmerican Society of Heating Refrigerating &Air Conditioning EngineersHeating Refrigeration and Air ConditioningInstitute of CanadaRefrigeration Service Engineers Society of CanadaCircle Number 106 for More Information

Circle Number 107 for More Information

Industry NewsOil heating industry upbeatChallenging times do little to dampen spirits at annual conferenceBy Simon BlakeIf the oil heating industry is struggling,one wouldn’t know it fromattending Oilheat 2009. The eventdrew a record 210 very enthusiastic delegatesto the Canadian Oil HeatingAssociation’s (COHA) annual conferenceat the Delta Centreville Hotel inMontreal May 27-29.In fact, probably the most controversialissue turned out to be the proposedsite of the next national conference. Anaudible groan went up from the audiencewhen Toronto was announced asthe site of Oilheat2010, chosen basedon the results of an“online poll of members.And it seemedthat those who liveand work in thegreater Toronto areawere most against theidea. “I live inToronto and I’m nota big fan of goingChallenging timesThe theme of the conference was “facingtomorrow together” and, for the oilheating industry, that means challengingtimes.“This isn’t the first time we’ve faced afew hiccups in the economy,” remarkedCOHA chairman Steve Wilson (KerrHeating Products). He added thatCOHA is working on three fronts –environmental, the economy and energyefficiency – on behalf of its members.A marketing effort to improve theimage of oil heatingfor consumerscontinues. “Wewant to present oilas the Volvo of fuel– safe, reliable, efficientand vaguelysexy,” he added.Keynote speakerJean Drolet (Ultra-mar) noted thatthe industry haslost 20 percent ofmarket share inthe past 20 yearsand will have to reinventitself to survive.Bob Smith, COHA technical advisor,has some ideas on what needs to bedone:“Our nemesis is the single wall steeltank…” he said, adding that he spendsmuch of his time these days writingreports for lawyers.“We need to get sales people tounderstand that there are more thanjust the cheapest products. By embracingthe new technology we can movethe industry forward… We need to tryThis isn’t thefirst time we’vefaced a fewhiccups in theeconomy…”Are the new high efficiency oil boilers and furnaces forcing Robica Tanks ofSt. Mary’s, Ont. to reduce the size of its oil delivery trucks? Well, not yet, butthis miniature rig was a hit. Robica’s Eric Hiltz makes an adjustment asBob Nothof, left, and COHA membership ambassador Jim Howells look on.and get the customer to understand theneed for the best quality products.“Training is going to be one ofCOHA’s major initiatives over the nextcouple of years,” he added.“I like to think of oil as an incrediblestorehouse of energy,” he added, notingthat a given amount of oil producesmore energy than the equivalentamount of natural gas or propane. “Oneof my chief frustrations over the years isthe market that should be ours that wehave ceded to propane – ‘yard bombs.’”He said the industry must do a betterjob of marketing the energy advantagesof oil to the public.into downtownToronto,” remarkedSean Giberson(Taco), chairman ofMuch to dothe COHA National TechnicalA presentation by John Beckett, chairmanCommittee.of burner manufacturer R.W.Toronto had only narrowly edgedBeckett Corp. of North Ridgeville,Charlottetown in the survey and, as aOhio, proved a conference highlight.result, COHA leaders decided to let theThe son of the Canadian-born foundermembers decide the issue by a show ofof the company, Reginald Beckett, he Industry boosters honouredhands at the Annual General Meeting.reported on the company’s history and Every year Beckett Corp. sponsors theDelegates overwhelmingly voted forthen spoke on the future of the oil heatingCOHA Delivering the Goods AwardsCharlottetown.industry.for individuals that have demonstratedWith that out of the way, the big news“We are having our challenges, but long-standing support for the oil industryof the meeting was COHA’s new Greenthere is so much more we can yet do,” heand their communities. This year’sTech program. It will develop nationalremarked. He pointed to the Mercedes winners were: Don Edwards, Edwardstraining standards and certification fordiesel engine, noting that it is one of the Fuels Ltd.; Mark Globensky,oil heat technicians – or oil burnermost efficient and environmentally International Comfort Products; Billmechanics.friendly internal combustion engines in Lewis, Co-op Fuels; Gary Highfield,“The magnitude of this project willthe world, and yet it operates on diesel Wilson’s Fuels; Dean McCarthy, Kerrmove COHA forward by leaps andfuel that is virtually the same as heating Controls Nfld.; and Rick Latimer,bounds,” remarked Giberson. The programoil.Bluewave Energy.will emphasize energy efficiency“That is our fuel – there’s nothing COHA presented a special award toalong with technical excellence.wrong with our fuel. Think about that Beckett Canada general manager Garth“In today’s market … you can’t justwhen you think about the image of oil.” Hunt who created the Delivering thelook at that piece of equipment. TheHe added that the industry can look Goods awards in 2001 and heads up thetechnician needs to be able to advise theforward to a massive reduction in COHA advertising and promotionshomeowner on what they need to do togreenhouse gas emissions when sulfur, committee. He is leaving to go into themake their homes energy efficient.”currently about 3,000 parts per million, church ministry.The program will include ongoing Veronica Yu displays the new COHA is removed from fuel oil, as it has been For more information, please visittraining and “non-promotional equipmenttechnician’s manual.from truck or call (905)”COHA hopes to have Green Techtraining available online by this fall,Wireless Field Service Improve customer service and increases profits with Mobilioreported COHA president Veronica YuSoftwarefollowing the conference. The trainingDispatchingwill be based on the new COHA Today’sMobilio connectsTime SheetsOilheat Technician’s Manual, Thirdyour technicians in the fieldWork OrdersEdition, which is already divided intoto the office with the use ofInvoicingmodules.wirelessly enabled devices andOther key COHA accomplishmentsfor 2009 included the creation of newhosted software.mobilio inc. 866-756-5050marketing pamphlets. COHA is alsowww.myMobilio.comparticipating in a Natural Resourcesemail: sales @ mymobilio.commobilioCanada task force on biofuels.Circle Number 108 for More July/August 2009 – Plumbing & HVAC Product News 7

Gen-Eye POD Lightweight, Economical Inspection SystemThe Gen-Eye POD camera systemcombines camera, reel, and monitor intoan all-in-one package. You just grab itand go.■ Feature a 5.6" LCD monitor in a paddedcase with sunscreen.■ Monitor is mounted on a 355 degreeswivel gooseneck for easy viewingin all directions.■ Mini-reel carries 125 ft. or 175 ft.of push rod small enough totrouble shoot 2" to 4" lines.Call 877-273-7246or visit Number 136 for More InfoSelf-Leveling CameraUpgrade older generation Gen-EyesIf you have an older generation Gen-Eye camerasystem, you can now upgrade to a Self-Levelingcolor camera.■ Keeps the picture right side up as cameraglides through the line.■ Works with Gen-Eye2 and Gen-Eye3 systems.Call 877-273-7246or visit Number 137 for More InfoGen-Eye SD Save your back, save space, save your moneyThe Gen-Eye SD gives you all the features of a fullsize video inspection system in a compact, lightweight10 lb. package■ 8" LCD color monitor gives youcrisp, clear pictures.■ SD Card Reader stores videoor still images.■ 1 GB card stores up to twohours of video.■ Full keyboard for onscreentitling.■ All are safely contained in a padded case.Call 877-273-7246or visit Number 138 for More InfoGen-Eye Spectra 160 GB Hard Drive and 15" MonitorTop of the linefeatures arepacked into theGen-Eye Spectrawith large capacityhard drive andlarge screen monitor.■ 160 GB built-inhard drive recordsup to 290 hours of inspections.■ Videos can be copied to built-inDVD recorder to give to customers.■ High resolution 15" LCD monitorfor easy viewing.■ Virtually indestructible keyboard(VIK) for for typing on-screen text.Call 877-273-7246or visit Number 139 for More InfoRescue Wrap Extends the life of yourcamera push rodGeneral's new Rescue Wrap acts likea splint to repair cut or abraded camerapush rod before it's severely damaged.Easy to use, the Rescue Wrap takesjust minutes to apply and helpsprevent expensiverepairsCall 877-273-7246or visit Number 140 for More InfoUniversal Roller Skid Three pivoting arms automatically adjustto fit 6” to 12' lines, keeping the camerahead centered in the pipeline at all times■ Rollers automaticallyexpand to centercamera in 6" to12" lines.■ Works withmost brandsof inspectioncameras under2" in diameter.Call 877-273-7246or visit Number 141 for More InfoSee OurGen-Eye GL Catalogor visitwww.drainbrain.comAnd there’slots more; including anAC/DC converter so you canoperate just with truck power, built-invoice over unit, an on-screen distance counter,and a date and time stamp.The Gen-Eye GL system gives you all theoptions you need to inspect lines from2" through 10", depending on your choice ofpush rod and reel size. If you’re looking fora more compact monitor to fit a smallerspace or budget, we’ve got that, too.Circle Number 109 for More InformationAll this, and an honest two-year warrantyas well. For more information, see your wholesaleror call the Drain Brains ® at877-273-7246 or 412-771-6300, or a distributor in your area:British Columbia – West-Am, 877-600-0210Calgary – Hydro Smart Systems, 403-287-7933Edmonton – Tom Donaldson Co., 780-486-2288Manitoba – Tom Beggs Agency, 204-953-1900Ontario – Newgen Sales, 905-895-5999Quebec & Atlantic Canada –Rafales Agency, 514-905-5684Saskatchewan – Asta Sales, 306-933-4125© General Wire Spring 2009

Industry NewsIn BriefLEED for homesThe Leadership in Energy andEnvironmental Design (LEED)rating system has been expandedto include homes, reports theCanada Green Building Council.LEED Canada for Homespromotes the design andconstruction of high-performancegreen homes. The rating systemallows points for innovation suchas water reuse, indoor water use,efficient hydronic design,efficient domestic hot waterdesign, and appliance choices,etc.Energy Star approvalfor thermostats endsNatural Resources Canada(NRCan) will follow the U.S.Environmental Protection Agency(EPA) lead in ending the EnergyStart rating system for programmablethermostats at the end ofthis year, reports the Heating,Refrigeration and Air Con -ditioning Institute of Canada(HRAI). The EPA announced that(Continued on page 11)Work truck benefit reducedIn this industry employees have longgone to great lengths to avoid goingfrom their home to the shop or viceversawith a work vehicle. The income taxpenalty – a taxable benefit – can be sev -ere. Some technicians have argued thattaking the vehicle home is a greater ben -efit to the employer than it is to them.Apparently, the Canada RevenueAgency (CRA) agrees. It has announceda change to the Income Tax Act thatwould cut the taxable benefit in half.Employees are currently taxed at 52cents per kilometer (for the first 5,000kilometres, 46 cents per km afterwards)if they use the van to commute to theshop. If they go directly to the job site,there is no taxable benefit.However, the CRA plans to reducethat to 24 cents per km, as per Section7305.1 of the income tax regulations,where the vehicle is not defined as anautomobile and not suitable for personaluse. Or in other words, most vans andtrucks used in the plumbing andHVAC/R service industries quality.A few conditions…There are other stipulations however,including:• The employee must be prohibited fromusing the vehicle for personal use exceptthe commute between home and work.• The employer has genuine reasonsfor requiring the employee to take thevehicle home.• The vehicle is specifically designedor suited to the business and is essentialfor the employee to perform his duties.The last item requires that the truck“or van be specifically outfitted to carrytools and supplies that are not easilyload ed or unloaded from the truck whenthe employee gets home at night. Sothings such as drain machines, pipe andhangers, heavy tools, etc. qualify. Thingslike laptops and work clothing do not.The employer must provide theemployee with the conditions for use ofthe vehicle in writing. If the vehicle is atany time used for personal use, theemployee will lose the benefit and revertto paying the full taxable benefit. In thecase of a dispute, it is up to the employeeto prove that the vehicle was not usedfor personal reasons.Other benefitsThis is just one of a number of tradeSome technicians have arguedthat taking the vehicle home is agreater benefit to the employerthan it is to them.”worker friendly changes announced bythe CRA in June. A second changeinvolves meals paid for by the employerduring overtime. Essentially, if the valueof the meal is under $17 and the overtimeis infrequent or occasional innature, the meal will no longer be considereda taxable benefit.For more information, and go to the Income TaxTechnical News for June 11. Circle Number 110 for More July/August 2009 – Plumbing & HVAC Product News 9

Circle Number 111 for More Information

Industry NewsIn Brief(Continued from page 9)Contractor buying habits surveyedHRAI study shows that relationships are keyit will “sunset” the currentregulation due to significantquestions raised concerning theactual energy savings of programmablethermostats, whilerecognizing that savings canresult when these thermostatsare properly installed. EPA willcontinue to work with industry todevelop a new programmablethermostat specification thatrecognizes “demonstrated easeof-usefeatures” and willcontinue to educate homeownersabout the potential benefits ofthese devices.The Heating Refrigeration and AirConditioning Institute of Canada(HRAI) recently surveyed its contractormembers on their buyinghabits.And the top reason for buying froma particular wholesaler, among the 120contractors that responded, wasbecause of an “established relationship.”Very close behind in order ofimportance were the expertise ofcounter people and the range of productsoffered by the wholesaler.However, sixty-six percent admittedthey would visit a particular wholesaler,not necessarily their own, for a particularproduct.Thirty percent said payment termswere important while only 13 percentrated price as a key factor. And only fivepercent said location was important.Ninety percent of the companies givetheir technicians specific guidelines onwho to purchase from.Sixty-two percent of contractorspurchase over 75 percent or more oftheir product from a wholesaler and,conversely, 60 percent purchase about25 percent or less of their productdirect from the manufacturer. Twentytwopercent purchase 25-50 percent oftheir product direct, 11 percent purchase50-75 percent direct and sevenpercent purchase 75-100 percent direct.And, for those wholesalers looking atparticipating in trade shows, on a scaleof one-to-10, 55 percent of contractorssaid seeing their wholesalers at tradeshows was of average to high importance(6-10) while the other 45 percentsaid it wasn’t very important.Oh yes, for these HRAI membercontractors, over 80 percent rated theimportance of their wholesaler being amember of HRAI at five or higher on ascale of one to 10. Like anyone, it seemsthat contractors prefer to buy frompeople they know!Ontario aims tostreamline tradesNew legislation (Bill 183)proposed in Ontario will create aregulatory college – the “OntarioCollege of Trades” – that wouldpromote careers in the trades,make it easier for internationallyqualified workers to have theirtrade certifications recognized,set training and certificationstandards and establish an openand transparent apprenticeshipand certification process, reportsHRAI.CanadianInnovativeIndustry sales downNot surprisingly given this year’stough economic climate, sales atCanada’s plumbing and HVAC/Rwholesalers are down. TheCanadian Institute of Plumbing& Heating (CIPH) reports thatsales for May were down 16.8percent or $75.9 million comparedto May of 2008. Totalyear-to-date sales are down 10.9percent or $213.7 millioncompared to 2008. Total sales tothe end of May were $1.738billion. All regions are down yearto-date,although Saskatchewan,Manitoba and western Ontario (toThunder Bay) are up 6.4 percentin May compared to May, 2008.All product categories are downexcept hydronic heating which isup 7.2 percent year-to-date.Housing starts upIt’s not all bad news, however.The CMHC reports thatseasonally adjusted housingstarts were up to 128,000 inMay from 117,600 in April. And,predicts CMHC chief economistBob Dugan, housing starts willimprove through 2009 and overthe next several years until thenumber reaches 175,000, whichis needed to keep up withdemand.Every drop counts.That’s why at Riobel, we’ve taken measuresat every level to ensure that our products mesh with our environmentalvalues. We’ve equipped the bulk of our lavatory faucets with efficientaerators to reduce their flow to 6 litres per minute.RioLogicMONTRÉAL | TORONTO | VANCOUVER1 888 473-8442 1 888 287 5354 1 604 421 5665riobel.caCircle Number 112 for More July/August 2009 – Plumbing & HVAC Product News 11

Green InnovationBack to natureLiving walls offer an innovative air quality solutionBy Bruce NagyWhen they saidthere was agreen revolutiontaking place withmechanical systems,Alan Darlington tookthem literally. Work -ing on new ventilationideas in the early 1990s at theUniversity of Guelph in Guelph, Ont.,Darlington decided to go back to basiccommon sense.“We all know what fresh air feels like,and science tells us that outdoor freshair is kept clean by natural processes.Vegetation is the key element in thoseprocesses.”He decided to investigate whetherthis same natural air purifying processcould be brought indoors. “Strangely,most of us spend 90 percent of our timein an indoor artificial environment.”He began work on moving airthrough a wall of plants to help conditionit. Some things just seem intuitive.But in today’s world it’s not enough totrust your instincts. It has taken years ofresearch, verification and development,“Many customerscare more aboutindoor air qualitythan aboutenergy savings…”but Alan’s company, Nedlaw LivingWalls, is now installing plant wall HVACsystems in numerous locations. Fortyprojects have been completed fromcoast to coast in Canada and the U.S.About fifty projects are in development,Alan Darlington takes “green design”literally.including some in the UK and inKuwait.Living walls improve indoor air quality,save energy and beautify indoorenvironments. Ideally they are includedearly in the building design process, andhave been for projects where walls are30 square metres or larger. Among thesmaller projects, 60 to 70 percent havebeen retrofits. They’re mostly found inbig lobbies and atriums, but the technologyis scalable. Projects as small asone square metre have been completedwithout complication.How it worksThe system uses bio-filtration and phytoremediationas air is drawn by fansthrough tropical plants, roots and rootmaterial into perforated ducts. Theclean air is then directed into the existingconventional HVAC system or simplyreleased back into the space.(Online encyclopedia Wikipedia.orgdescribes ‘phytoremediation’ as “thetreatment of environmental problemsthrough the use of plants which mitigatethe environmental problem withoutthe need toexcavate thecon taminantmaterial anddispose of itelsewhere.”)There is nosoil used in thewall; plantsinstead rootthemselves naturallyinto aspecial polyesterweave material.The plants surviveon water,available lightand nutrients.Water is pump ed to the top of the walland falls to the bottom where it is filteredand reused. The plants consumeabout a cup or two of water per squaremetre of wall per day. Standard plantnutrients are added once each month aspart of a maintenance contract. Thecontract includes a warranty and ismandatory for the first year.The system’s key vulnerability is ifthe pump fails and is undetected for 48hours or more. In such a case the plantswould die, creating an expensive remedy.Larger installations are routinelyspecified with a back-up pump andusers are coached on visual monitoring.When possible, pumps and fans aremonitored by building control systems.When the pump is functioning normally90 percent of the plants survive in agiven year.Living walls utilize fairly commontropical house plants such asA living wall brings comfort – in a number of ways – to what might otherwisebe a sterile indoor environment. (Nedlaw Living Walls photo)Philodendrons, Ivy, and Ficus. OutsideCanada native plants are used as mostcountries do not permit plant importation.Because microbes do the work, plantsmust be able to support microbe life,must take to the soil-free polyester andmust be able to survive site-specificconditions, light sources, temperatureand water conditions.InstallationInstallation is completed in two phases.The first phase includes the ductwork,mechanical systems and growth media.This can take several weeks and in a newbuilding is usually recommended atrough-in. The second phase is theplanting of the vegetation after anyheavy construction is completed. Thiscan take up to two weeks.Indoor air quality“Many customers care more aboutindoor air quality than about energysavings,” says Darlington. “There isplenty of good research to supportimproved employee performance,reduced office ailments, absenteeismand turnover when indoor airimproves.”The system removes 40-60 percent ofthe toxins, dust and spores in a singlepass through ‘the wall,’ providing ahighly viable solution to air qualitychallenges. “Some thought that becausewe use plants the system would createairborne spores. In fact it reducesspores, dust, and most importantly,toxins...”Air is actively drawn through the rootzone where highly specialized microbesdegrade pollutants such as formaldehydeand benzene into their benignconstituents of water and carbondioxide.In order to achieve recognition underLeadership in Energy and Environ -mental Design (LEED) Canada, the systemwas challenged in a series of testsfor efficiency against odours and a hostof volatile organic compounds such astoluene, ethylbenzene, xylene, acetoneand others.Energy savingsThe Living Wall can also save energy.This is especially true with the12 Plumbing & HVAC Product News – July/August 2009

ecommended installation configurationthat feeds directly into the HVAC system.Less fresh external make-up air is re quir -ed because fresh internal make-up air isavailable. In many parts of Canada (notB.C. so much), where there is great variancebetween cold and hot temperatures,this reduced need makes a difference interms of energy usage. Most Living Wallsuse up to 85 percent less energy thanconventional methods during periods ofpeak load. Average energy savings are onthe order of 50 to 60 percent.Although the system’s lights, pumpsand fans consume electricity, usage isfairly modest depending on the size ofthe plant wall. Grey water can be and hasbeen used. Lighting costs are furtherWorkers plant greenery into a special polyester weave material.Incorporating a living wall requires little deviation from traditional HVAC duct design.reduced when Living Walls are located inatriums and beneath skylights. If not,total energy usage is 120 watts per cubicmetre of plant wall. Most of this is forlighting.Odour controlLiving walls are also effective for controllingodour. In one case the systemwas installed in the paint shop of anautomotive plant. It effectively eliminatedbetween 60 and 80 percent ofodours, but over time it became lesseffective.“We learned a lesson there. Weinstalled the wall near where there wasan acetylene tank. The biocides becameairborne and began wiping out ourmicrobes. Still, the client remains satisfied,”remarked Darlington.There is probably no science to provethat a wall of plants makes a more beautifulenvironment for most of us, orresults in better quality of life. You’ll justhave to take Darlington’s word for it; ortrust your instincts.Be sure to keepan eye out for theSeptember Issueof Plumbing & HVACMagazine.FallHeatingWe’re launching agreat new look anddesign with the samegreat coverage andeditorial you’ve knownand trusted for years.For advertising opportunities contact Jordan Chong at 416 614 5832 or Mark Vreugdenhil at 416 614 July/August 2009 – Plumbing & HVAC Product News 13

Hot Water HeatingVariable speed pumpsClever technology can substantially reduce energy costsBy Roy Collver“Over the last fewyears we haveentered awhole new era inefficient plumbingand HVAC systemdesign. The problemwe are facing,however, is in convincing many playersin the industry to embrace the necessarychanges.The construction industry has traditionallydesigned HVAC systemsaround an accepted price point and tryingto change that practice is like tryingto turn a super tanker. It is going to takesome serious motive force (such asincentives, penalties or major code revisions)to change the industry to designaround comfort, performance andenergy efficiency.Component manufacturers are doingtheir part, however, and we are seeingsome fascinating developments inhydronic heating technology that willallow us to heat our homes for a fractionof the energy usage of older systems– and bonus – the systems will bemore comfortable, quieter and lastlonger to boot.New pumping technologyI am touching on pumping technologyin this article, and seeing how somenew hardware and control ideas aregoing to lead the way.Traditionally, we have chosencirculators the sameway we have specified boilers.We determine the maximumheat required, calculatethe maximum flow raterequired to deliver that heat,size the piping and otherhydraulic components toallow the system to operate ata reasonable head and fluidvelocity at maximum output,and call it a wrap.Think about that word“maximum” for a minute.When fuel was cheap, and we werefoolish enough to believe it would lastThe construction industry hastraditionally designed HVAC systemsaround an accepted price point andtrying to change that practice is liketrying to turn a super tanker.”forever – “maximum” was a good, comfortword for a designer. Not so anymore.Past experience and currentongoing research is clearly revealing thatdesigning for optimal efficiency requiresdesigning for all heating loads with ahard focus on the intermediate andminimum loads – those loads seen forover 80 percent of the heating season.Imagine designing a car that youraced three days of the year. You need500 horsepower at 9,000 RPM – threedays of the year. You set the throttle so italways runs at 9,000 RPM and you controlit by engaging and disengaging theclutch – one gear. Now you spend theother 362 days of the year driving abouttown, picking up the kids from school,getting groceries, etc. When you park itat night, you leave it running with theclutch disengaged – at 9,000 RPM. Thisis in fact how we have been applyinghydronic circulators for years. No longer.Variable speedWe have historically used variable frequencymotor drives to act as a throttleon larger commercial circulators. Theiruse has expanded greatly in the lastdecade due to the bounty delivered tous via less expensive microprocessorbased electronics. Residential and smallcommercial systems, however, have hadto wait for the technology to work itsway into the realm of fractional horsepowermotors, but the time isnow here.Thanks to highEuropean energy costs andincentives fromEuropean governmentsencouragingmanufacturers tospend money onresearch and development,we get toreap the benefits ofsome of the coolesttechnology to cometo the hydronicsworld in living memory.Two companies, inparticular, have taken the timeand spent the money to makethis stuff available to us inNorth America.Grundfos, a Danishcompany, has hadsome interestingstuff available foryears in Europe,but they werereluctant tobring it into thismarket untilWILO, a Germancompany and newcomer toNorth American hydronics, decided todifferentiate themselves by bringing thelatest stuff across the pond a few yearsago. Fast-forward to 2009 and we nowhave these two sophisticated manufacturersfighting for market share forhigh-end, high efficiency, variable speedcirculators. We all benefit.How they workSo what are these things and how dothey work?Let’s look at the latest residential stuffthat was just recently introduced.Grundfos has a product called the“Alpha” and WILO introduced onecalled the “Stratos ECO.” Both use ECM(electronically commutated) motorsthat have permanent magnets in them.These types of motors are more energyefficient than traditional ones and aregaining popularity in many HVACapplications.They have three to four times thestarting torque of a standard circulatorand, due to their design, electronics canbe used to monitor motor performanceand adjust motor speed based on theload. How they do this is not a deepdark secret, but fine details are beyondthe scope of this article. The simplifiedversion is that the motor can tell whatkind of load it is under by interpretingthe magnetic field that is generatedwhile it is running. If the load decreases(because valves are closing) the motorsenses this and will slow down.All kinds of clever software is writteninto these circulators to allow them tooperate in a number of different modes,from constant differential pressure setpointoperation, to variable differentialpressure operation. They don’t actuallymeasure pressure itself, but can calculatedifferential pressure based on loadingof the motor.Advantages are many, including:Reduced power consumption (as muchas 80 percent reduction according toboth companies), elimination of pressurebypass devices, better air removalfrom reduced fluid velocities, reducedflow noise, wear and tear, better controlof heat delivery through increased valveauthority and delta tee, and the abilityto reduce return water temperatures toThe Grundfos Alpha (above) and theWilo Stratos ECO (below left) arechanging the way people designhydronic systems.make condensing boilers work better.These are all features that enhancethe efficiency and comfort of a hydronicsystem – an absolute no-brainer inmy opinion. And these are just the smallresidential products!Both companies have other offeringsin larger circulators that offer moreoperational features and options andtake us into the large residential tomedium sized commercial systems. Tolearn more on these pumps, please visiteach of these companies web and’t forget to keep checking ourNorth American pump manufacturer’sweb sites as well, as some of them haveinteresting variable speed pumpoptions, with more to come.A tough sell?How hard is it going to be to sell theseproducts? After all, they are two to threetimes the cost of a “traditional” circulator.Well, it depends on your customers.An astute homeowner will be easy toconvince. Energy saving and green technologiesare selling well now. Sales willbe more robust in the commercial sectorwhere LEED credits and energy savingmandates are in the air. It won’t belong before we see more and moreincentive programs and rebates, andthat will all help. But remember thatsupertanker? It is still going to be hardto turn based on energy savings alone.We must stop designing around the“price point”.Stay tuned – in the next issue I willget into the nuts and bolts of designinga system to make best use of this variablespeed technology and cover someimportant points that will help youconvince people to step up and pay theextra money for this technology.Roy Collver is an author and consultanton hydronic heating based inPeachland, B.C. He can be reached Plumbing & HVAC Product News – July/August 2009

HeatingSolar DHWThe Rheem SolPak is an all-inclusiveactive solar water heating system thatcomes complete witha heat exchanger tank,collector panels, acontroller, multispeedpump, thermalexpansion tank andother essential items.Sensor wires measurethe temperature atvarious points in thesystem and activatethe pump to circulate the heated fluidfrom the collectors down to the tankand back.Rheem Mfg. Circle no. 300Efficient commercial boilerTriple-Flex ultra-high efficiency condensing“flexible water tube” boilersfrom Bryan Steam guarantee a minimumthermal efficiency of 90 percentin worst casecondensingboiler operatingconditions,such as 160°return water,180° supplywater at 100percent firing load. Efficiencies of 99percent are achievable with lowerreturn water temperatures, reports themanufacturer. They fire at 3,000 MBHinput, utilizing a hybrid metal fiber 5:1turndown burner and Honeywell“SOLA” hydronic safety controls andinterface systems.Bryan Steam Circle no. 301Product ProfileCOHA updates oil heating manualMore than just atechnical manual, thenew “oil heat bible”covers energy efficiencyand customer serviceas well.The Canadian Oil Heat Association has updated its oil heating installation manual.The new Third Edition of the Today’s Oilheat Technicians Manual addresses the manyrecent changes in oil heating technology.It outlines best practices for installing and maintaining oil burners, furnaces, boilers,water heaters, oil tanks and piping.And the latest version offers numerous schematics and photographs in full colour – alldesigned to help the technician better service new and existing equipment.It includes troubleshooting tables, step by step instructions with diagrams, and explanationsand instructions for the latest oil heating technologies. More than simply a technical manual,the new edition also emphasizes energy efficiency and covers customer service.COHA developed the new manual in collaboration with the National Oilheat ResearchAlliance (NORA). An easy-to-use reference guide, a copy belongs in every oil burnermechanic’s truck.For more information, visit or call COHA at (905) 946-0264.COHA Circle no. 304follow the leaderUniversal capacitor kitThe Genteq Life-Line Capacitor Kitconsists of a carrying case containingsix Genteq ca p -a citors, twoLife-Line de -vices, assortedin stallationbrackets and adetailed applicationguide.Parallel Cap ac i -tance Technology enables contractors toconnect two capacitors of different ratingsin order to achieve the exact ratingneeded for the job, providing a low costsolution to often-complicated andtime-consuming HVACR repairs.Genteq Div., Regal Beloit Circle no. 302Solar upgradeThe new SolarHot system from Beckettis designed to upgrade new and existingwater heatersto a state-ofthe-artsolar hotwater system. Itincludes collectorpanels; a pumppackage with circulators,a heat exchanger,operating control, andmounting and plumbinghardware. The system is freeze protectedand can be specified to operate with glycolor as a drainback system.R.W. Beckett Corp. Circle no. 303Honeywell has been making the world a cooler place to live formore than 50 years.And for over a decade we ve invented and brought to market more newfluorocarbon technologies that cool our environment than anyone else. Only aworld leader can say that. In the air conditioning industry we invented R410-A,the new global refrigerant standard for use in commercial and residential air conditioners around theworld. And when appliance manufacturers were faced with a phase out of a key raw material we werethe first to commercialize a fluorocarbon, non-ozone depleting replacement, helping reduce cost whilemaintaining energy efficiency. In the automotive industry we were the first company granted a patent forultra-low, global-warming refrigerants that can meet tough new European regulations. These innovationsare backed by a $200M investment in capacity – ensuring a secure future for our customers. Andnothing is cooler than that.For more information about Honeywell Genetron , ® visit or© 2008 Honeywell International Inc.Circle Number 114 for More July/August 2009 – Plumbing & HVAC Product News 15

VentilationProduct ProfileCoating prevents microbial growthin ground-air heat exchange systemREHAU has announced a partnership with Agion Technologies of Wakefield,Massachusetts to incorporate Agion’s natural silver-based antimicrobialtechnology into the new REHAU ECOAIR ground-air heat exchange system.The REHAU ECOAIR system takes advantage of consistently moderateground temperatures to pre-condition incoming fresh air, thus improvingindoor air ventilation while also reducing heating and cooling costs. It iscomprised of an air inlet, filtering and condensation managementcomponents, and rigid PVC pipe and fittings.The system’s smooth-walled PVC pipe features a unique inner layer that cap -italizes on the naturally occurring properties of silver to inhibit microbial growth.“As a result of condensation during the cooling season, the typically moistenvironment in a ground-air heat exchange system’s pipe can be conducive tomicrobial growth,” said Scott Emery, business unit manager, civil engineeringand infrastructure at REHAU.“Thus, in addition to allowing forcondensate drainage and inlet-airfiltration, we have partnered withAgion to incorporate a uniqueformula that includes silverparticles, which are a naturalinhibitor to such growth, into theinner layer of the REHAU ECOAIRpipe.”By narrowing the gap betweenoutdoor temperatures andcomfortable indoor temperatures,a ground-air heat exchange systemThe REHAU ECOAIR system moderatesheating and cooling loads by drawingenergy from the ground.reduces the amount of additional energy required to heat or cool a building.A ground-air heat exchange system can assist in raising intake air temperatureby up to 16°F (9°C) during colder months, and reducing it by up to 29°F(16°C) in the summer, reports the manufacturer.REHAU Circle no. 305Canada’s Largest Circulationto the Mechanical Trades★ MOST REQUESTED MAGAZINE ★by Contractors★ MOST REQUESTED MAGAZINE ★by Wholesalers★ MOST REQUESTED MAGAZINE ★by Government & UtilitiesGet your free subscription nowAdvertise Today416/242-8088www.plumbingandhvac.caEnvironmentally friendlyYork Predator split systems are environmentallyfriendly and economical commercialcooling and heat pump systems.Available in7.5- to 20-toncapacities, theyuse R-410Arefrigerant andfeature a compactdesign. Micro- channel condensercoils provide superior heat transferwhile using less refrigerant, and scrollcompressors ensure both efficiency andreliability. The company’s Simplicitymicroprocessor controls provide easyset-up and programming, along withalarm monitoring.York Div., Johnson Controls Circle no. 306Modular central plantsNew McQuay modular central plantsare pre-engineered and pre-assembledfor simplified onsite installation. Thefactory-assembled units cost less perton to build compared to traditionalsite-built plants, reports the manufacturer.These units combine a McQuaywater-cooledchiller withpumps, coolingtower andinterconnectedpiping.Chiller models are screw, scroll, centrifugalor magnetic bearing compressor,depending on requirements.McQuay Circle no. 307Green cleaning productsEco-Green eco-friendly cleaning chemicalsfor HVAC maintenance fromDaimer Industries include: a coil cleaner,a hard surface cleaner and deodorizer,and commercial-gradehandsoaps. The company’sformulationsfor HVACmaintenance arederived from plants and vegetableswithout any ozone-depleting substances,synthetics or volatile organiccompounds (VOCs) and have been certifiedas readily bio degradable.Daimer Industries Circle no. 30816 Plumbing & HVAC Product News – July/August 2009

Air ConditioningAC troubleshootingGetting the install right key in equipment longevityBy Bob Bettles and Brian GuttormsonEvery year within the air conditioningtrade we see mistakes that arerepeated over and over. Althoughthe faces and companies have changed,the problems seem to be a constant.These ongoing issues usually relate tohow the equipment was installed and ifit was set up for a long lifetime of operationas intended by the manufacturer.Unfortunately, potential problems oftenstart with the installation.For example, the basement installtypically starts with the A-coil to beinstalled on the top of a gas furnace.The installer cuts into the plenum toplace the coil and the first commonmistake is that the coil is not sealed tothe rails that the installer has placed inthe plenum. The air can pass around theevaporator coil and bypass its coolingfins; this will result in a low superheatand a lower temperature differential.The correct slope of a coil is alsoimportant to prevent restriction and tokeep water from getting into theelectrics of the furnace, thus causingexpensive repairs.As well, it is important for the airflowoff an evaporator coil to have a directpath into the distribution system todeliver air to the ductwork. This willkeep the velocity of the air up, andmove the air to the upper portions ofthe home. Often what happens due tothe size of the new evaporator coils,when the technician does not upgradethe plenum, is that the coil apex actuallyrestricts the plenum takeoff opening.This causes a higher static pressure atthe wrong place.Setup is easier with the new TXVvalves.The right instrumentsHaving the right instruments hasbecome critical, not only on a servicecall, but now also on the install. Howelse can you tell if what was justinstalled is correct and meets the manufacture’sspecifications? The days ofputting your hand in to feel the air temperatureand the right airflow are gone.As equipment gets more efficient, thehomeowners purchasing this equipment(thanks to the internet) are moreup to date on efficiency levels and valuesthan some of the contractors theyare dealing with. These customers relyon the contractor to get the most efficiencyout of it, and for it to last. Theinstrumentation now available, if usedcorrectly, will cut down the time of aservice call and the setup of new andused equipment.Evaporator coil manufactures nowmake the setup easier by telling you intheir Install Instructions (packed withevery unit) the expected wet and drystatic pressure resistances at various airflows.By referring to this information,the installer and service technician maythen use a manometer combined with astatic tip on center below the evaporatorcoil and a second static tip over justoff center of the coil to measure theactual static drop through the coil. Bycomparing the actual readings with themanufacturer’s technical data the technicianwill be able to tell what is happeningin the system.If the evaporator fan is running toofast, then the air does not slow enoughthrough the fins to drop off the latentheat (moisture) to the coil fin surfaces.This can prevent refrigeration and allowdamaging liquid refrigerant to get back“to the compressor, washing the lubricantout of the compressor. Lubricantwashed out into the system will eventuallymigrate to the evaporator section.This may also create customer noisecomplaints.An oil-logged evaporator can be abear to diagnose, usually due to freezingoccurring; the service technician willdiagnose a low refrigerant charge andadd refrigerant to compound the situation.Eventually the compressor failsdue to the lack of oiling or continuousliquid slugging.Metering devicesThere are three styles of refrigerantmetering devices for use with residentialsystems – capillary tube assembly,restrictor pin (piston) and thermalexpansion valve (TXV).Capillary tube systems meter therefrigerants through small-bore tubesof fixed lengths. The fixed piston styleis a fixed orifice in a housing with severaldistributor tubes to feed the refrigerantinto the coil. This design allows easychange of metering volumes by a simplechange of restrictor.It is important to have the correctcorresponding size pin to match to thetonnage of the air conditioner of the system.Oversizing this pin could flood theevaporator with liquid refrigerant; this0.22Having the right instruments is critical.excess refrigerant may not experience acomplete change of state, allowingliquid to get back to the compressor.The days of putting your handin to feel the air temperature andthe right airflow are gone.”These methods of metering supplywhat is known as a critical charge ofrefrigerant.Superheat temperatures may be usedto confirm refrigerant levels but anyrefrigerant added or removed from thesystem must be weighed with a digitalscale. Superheat temperatures withthese fixed metering designs may fluctuatefrom five degrees under high loadconditions to as high as 30 degreesunder low load conditions.The new refrigerantsThe introduction of blended refrigerantssuch as R410A along with higherefficiency equipment required a moreaccurate method to meter the refrigerantsinto the evaporating coil. The thermostaticexpansion valve (TXV) wasused initially in the refrigeration design,but the cost of the cap tube and restrictorsystems kept them out of the residentialmarkets. This valve, by monitoringthe suction line temperature, canrespond to changing load conditionsand open or close to maintain a constantsuperheat, usually of 12-14°F.The TXV does require a solid columnof liquid refrigerant for proper operation.TXVs, for most residential applications,also use an internal or externalequalizer tube to allow the systempressures to equalize at the end of eachNegative PressurePositive Pressurecycle. Without this occurring, a hardstart kit would be required to allow thesystem to restart after a cycle ends.For accuracy, a digital scale is recommendedwhen charging systems that usea TX valve. As the superheat with theTXV is a constant value, refrigerantcharge testing must be done by verifyingthe sub-cooled temperature of theliquid leaving the condenser. These valueswill be found on the manufacturer’srating data plates.Because these new refrigerants are ablend of two or more refrigerants, it isnecessary to charge the system in a liquidstate to prevent fractionation of therefrigerant blend. If refrigerant must beadded to the system, to keep theseblended gases in a mixed state duringcharging it is also recommended to usea fast charge on the suction side of themechanic’s gauges; this tool will allowthe refrigerants to stay fully mixed.In closing, the TXV is only one partof the system. It cannot save you all thetime in an install or service. Properpractices of welding, system placement,component selection, and the weighingin of a measured refrigerant charge willassure long life to your install or servicerepair.In the industry since 1978 as a sheetmetal technician and later an HVACcontractor, today Robert (Bob) Bettles islead technical service advisor and leadtrainer for Wolseley HVAC/R GroupCanada. Brian Guttormson entered theindustry in 1966 on the commercialsheet metal side. In the late ‘90s hejoined International Comfort Productswhere he provided online troubleshootingand training. Today he is employedby Trent Metals Ltd. (Supply) as a technicalservice advisor. Bob can be reachedat; whileBrian can be contacted July/August 2009 – Plumbing & HVAC Product News 17

RefrigerationHeat pumps offer energy saving solution for Vancouver Island poolBy Ed GravelleThe new 34,000 square foot NorthCowichan Aquatic Centre buildingat Duncan, B.C. uses the latest technologyto providebuilding heating, coolingand dehumidification.Water-to-water,water-to-air and air-towaterheat pumps providebuilding heating, cooling andhumidity control for the 12,000 sq.ft.pool area. Heat loss from pool waterevaporation is used for heating otherareas of the building during the heatingseason and the heat pumps reverse toprovide cooling during the summer.Pool, occupied areasThe heart of system, designed by AMEConsulting Group of Victoria, B.C.,centers around four 30-ton water-towaterheat pumps providing eightstages of control. Latent heat from poolwater evaporation is recovered by coolingthe return air using 45°F (7°C)water. Return air is cooled to below itsdew point and water vapor (latent heatand sensible heat) is removed.Heat pumps return the sensible heat,as well as compressor motor heat andheat of compression, by transferring itto the “hot side” reheat coil where it isreturned to the pool area. Extra heat iscircuited though a building hot sideloop. The hot side loop temperaturecan get as high as 120°F (49°C). It isused by 11 water-to-air heat pumps toheat various occupied spaces throughoutthe building. When the building’sheating load exceeds the recovered heat,a Trane 67-ton rooftop air-to-waterheat pump provides additional buildingheat.Two 25,000 CFM air handlers provideairflow through the pool area, withup to 20 percent outdoor air.Pool maintenance supervisor Randy Busch can monitor the heat pumps from acentral PC location.The North Cowichan Aquatic Centre is a state-of-the-art pool facility designedwith energy efficiency in mind.Questioning yourNoisy Bathroom Fan?“a closed circuit evaporative coolingtower. A gas -fired boiler provides backupheat if needed.Building management systemBuilding management systems (BMS)are rapidly developing as all technologiesare. Many management systemshave been employed for as long as com-The mechanical rooms are a workof art, with ultra violet disinfectionunits, pumps and high efficiencywater filters.”Workout roomsWorkout rooms required a differentapproach to ventilation, heating andcooling. They require far more outdoorair and must be heated and cooled independentlyof the pool or other occupiedspaces. Two Aaon custom-built five-tonair-to-water heat pumps with an economizersection do the job. They use the mercial buildings have existed.Aeroflo has the answers!hot side loop water to provide hot gas to However, “BMS,” as a phrase, is relativelyAeroFan Bathroom Ventilation Fans are engineered to provide superior ventilation heat incoming outdoor ventilation. Thenew (past 20 years). The phrase hasand reliable service, combined with quiet and efficient 2-speed operation. Available heat pumps are reversible and will cool only really existed since the existence ofin lighted or non-lighted versions, AeroFans will compliment any bathroom décor outdoor air when required. The system complex electronic machines that arewith their attractive and modern unique in as far as hot or cold refrigerantcapable of retaining data written for thegas is used on the air side, elimi-purposes of managing power, lighting,Aeroflo offers a superior line of ventilation products and air purification systems,providing .....better AIRFLOW by DESIGN! nating problems often found with water heating, etc. It is ideal for controllingcoil freeze up.heat pump systems.Hot side heat exchangers connected A building management system is aTel: 905-890-6192to the hot side loop are used preheat computer-based control system thatToll: 800-779-4021shower and DHW. When recovered controls and monitors the building’sWeb: www.aeroflo.comheat is not needed it is rejected through mechanical and electrical equipmentCircle Number 116 for More Information18 Plumbing & HVAC Product News – July/August 2009

such as ventilation, lighting, powersystems, fire systems, and securitysystems. It consists of software andhardware; the software program can beproprietary using such protocols as C-bus, Profibus, etc. Recently, however,new vendors are producing BMS thatintegrate with internet protocols andopen standards like DeviceNet, SOAP,XML, BACnet, Lon and Modbus.A BMS is more typical in a largebuilding. Its core function is to managethe environment temperature, andhumidity within a building. As a corefunction in most BMS systems, it controlsthe production of heating, dehumificationand cooling, manages thesystems that distribute this air throughoutthe building, and then locally con-ITEM MAKE DESCRIPTION CAPACITY DUTYAHU 1 Scott Springfield Supply & return 25,000 cfm Pool air main supply fan #1fan air handlerAHU 2 Scott Springfield Supply & return 25,000 cfm Pool air main supply fan #2fan air handlerAHU-3 Engineered air Supply & return 6200 CFM Gas fired make up air roof unitfan air handler 400,000 Btu c/w heat pipe recovery sectionMUA-1 McQuay Make up air handler 150,000 Btu Offices, meeting rooms etcHP-1 Water Furnace Water to Water Heat Pump 30 Tons Main pool dehumificationHP-2 Water Furnace Water to Water Heat Pump 30 Tons & reheat.HP-3 Water Furnace Water to Water Heat Pump 30 Tons Heat pumpsHP-4 Water Furnace Water to Water Heat Pump 30 Tons 2 stages per HPHP 5 to 14 McQuay Water to Air heat pumps 3 to 8 tons Heating and cooling forOffices, meeting rooms etcHP 15 &16 Aaon Make up air units - water to hot gas 5 Ton Gym & Weight room ventilationCT -1 Evapco Cooling Tower 1450 MBTU Dissipates ejected heat -summer coolingAC-1 Trane Air to water heat pump Heat recovery outdoor to hot side loopFig. 1: This chart illustrates the wide array of equipment installed in the facility.Large pool projects require a lot ofpumps and piping. This is the lowerpump room.trols the mixture of heating and coolingto achieve the desired room temperatureand humidity. Systems linked to aBMS typically represent 40 percent of abuilding’s energy usage; if lighting isincluded this number approaches 70percent. BMS systems are a criticalcomponent to managing energydemand.Pool maintenance supervisor RandyBusch monitors the entire system froma central PC location, with an Athertonbuilding management system suppliedand installed by Cougar Pacific Systemsof Victoria. The system consists of variouspumps and three-way valves to controlthe flow and mix of treated waterand deliver it to heat pumps throughoutthe building to provide heating, coolingand pool area dehumidificationThe mechanical rooms are a work ofart, with ultra violet disinfection units,pumps and high efficiency water filters.The heating and dehumidification systemswere installed by WestbayMechanical led by Dean Loewen and hiscrew. They did a fine job of installingthe mechanical systems including pipingthe various heat pump watercircuits, pumps, water treatment, andfiltering.Ed Gravelle is a consultant on refrigeration,air conditioning and heatingsystems based in Brentwood Bay, B.C. Hecan be reached at scroll compressorThe new MLZ model range fromDanfoss adds a line of efficient, reliable,low-noise refrigeration scroll compressorto the company’s product lineup.There are 11models,allowing contractorstospecify coolingcapacitiesfrom 13,000to 102,000Btu/h. Theyare available for use with a number ofrefrigerants – R-22, R-134A, R-404Aand R-507.Danfoss Circle no. 309Chillers ARI certifiedMultistack announces the achievementof ARI certification on all productionmodel water-cooled chillers for boththe United States and Canada. This certificationverifies that the manufacturer’sperformance claims have been independentlytested and verified. The modularchillers produced by Multistack en -compass scroll, screw, and centrifugalcompressor technology using refrigerantsR-22, R-407C, R-410A, and R134a.(ARI recently changed its name to AHRI– the American Heating Refrigerationand Air Conditioning Institute.)Multistack Circle no. 311Repair kitCliplight Mfg. has introduced the UltraPack, a combination of complementaryproducts that re movesmoisture and acidfrom refrigeration systemswith a can of thecompany’s Dry R andseals re frigerant leakswith a can of SuperSeal HVACR˙ air-conditioning/refrigeration(AC/R) systemleak sealant. The one-ounce can of Dry-R eliminates the need to dry out a systemwith filter/drier change-outs andtriple evacuations to boil off moisture.Cliplight Mfg. Circle no. 312R-22 replacementArkema’s Forane 427A commercialrefrigerant is designed as an effectivereplacement for R-22 in temperaturecriticalrefrigeration and air conditioningapplications. Recent R-22 retrofitinstallations havedemonstrated overallsystem performancecomparable toR-22 with no ad -just ments or cha -nge-outs to expansionvalves or othermajor components.It is an easy-to-use,non-ozone depletingHFC refrigerant with one of thelowest global warming potentials of anyR-22 retrofit refrigerants, reports themanufacturer.Arkema Circle no. 310Circle Number 117 for More July/August 2009 – Plumbing & HVAC Product News 19

Faucets & FixturesLow-flow in the showerSimply reducing the water volume doesn’t work!By Simon BlakeThere’s much more to creating a lowflowshowerhead than simplyreducing the amount of water thatflows through it. And yet many lessexpensive low-flow showerheads on themarket do just that – and only that. Theend result is a “lousy” shower until thehomeowner pitches his “green” showerheadand replaces it with a full-flowmodel – or one of the low-flow modelsfrom companies that have put considerableresearch and development intoensuring that their water conservingshowerheads provide a shower that feelslike, well, a real shower. What followsare some of the latest showerhead technologiesthat do just that.Green showerheads from Delta featurethe company’s H2OkineticTechnology which uses larger waterdroplets “that retain their heat longerfor a massaging effect and a denserspray …” Not only does this feel like afull shower, but it is quieter than a conventionalshower, while flowing only 1.5gallons (5.7 litres) per minute (gpm)compared to a conventional shower at2.5 gpm (9.5 litres).“The 1.5 gpm flow rate of a Deltawater-efficient showerhead saves ap -proximately 40 percent more water thana standard showerhead flowing at 2.5gpm. That’s the equivalent of saving 6416-ounce bottles of water during anaverage eight-minute shower,” reportsFrank Foster, Delta senior product marketingmanager.At the 2009 Kitchen and BathIndustry Show held in Atlanta, GeorgiaThe end result is a “lousy”shower until the homeownerpitches his “green”showerhead…”“The Delta Traditional showerhead offers low-flowwith classic looks.April 30-May 3 Delta introduced a lineof traditionally styled showerheads thatuse H2Okinetic Technology called,appropriately, the TraditionalShowerhead. They allow homeownersto go green while preserving both thefeel and the look of their traditionalshower. These models are available inchrome, bronze, stainless and agedpewter colours.They are also availableas a new option in severalsingle and dual functionpressure balancetub/shower collections.Considerable effortMoen is another companythat has conducted anenormous amount ofresearch and developmentto ensure its low-flowshowers don’t feel thatway.“In our research, welearned that consumersare concerned about theenvironment and areinterested in using productswhich save preciousresources… but at thesame time they don’t wantto sacrifice a product’sperformance in the process,” reportsJudy Riley, vice president of design,Moen.This year, Moen Canada has expandedits water conserving shower offeringwith the Envi collection of multi-functionwater-efficient showerheads, handshowers and rainshowers.The Envi Eco-Performance Rain -shower is the first water conserving versionfrom Moen. Achieving 2.0 gpm(7.6 litres) water use while providingthe “rain-drenching” feel of a rainshowerstyle showerhead is achallenge.Moen overcomes thiswith its Immersion technologythat increases thevelocity of the waterstreams. At the same time,spiral-shaped nozzle patternsprovide full coverage.“With a typical rainshower– even a full flow model –consumers may experiencea ‘drooping’ water pattern,similar to what you mightsee from a watering can,”says Mike Reffner, Moengroup product manger.“Envi’s Immersion technologyeliminates thedrooping effect, allowingusers to get the water pressurethey desire while savingwater.”The Envi Rainshower isadjustable with a lever,allowing the user to varythe spray from 30 nozzlesfor concentrated flow to100 nozzles for a “raindrenching experience.”Moen also offers a three-functionshowerhead and a hand shower in theEnvi Eco-Performance line. Both flow1.7 gpm (6.6 litres). They offer threesettings: “relaxing” wide spray, “invigorating”concentrated spray and “refreshing”combination spray.All models are available in a numberof colours including chrome, brushedchrome and brushed nickel.American Standard’s FloWise showerhead uses aunique low-flow technology.Extreme water miserAmerican Standard recently introducedits new FloWise showerheads that flow amiserly 1.25 to 1.7 gpm (4.7 to 6.4litres).The Moen Envi is the company’s first waterconserving rainshower.The key to making these models feellike 2.5 gpm flow showerheads for theuser is a small turbine-like mechanismthat spins the water stream through thehead to “create an invigorating spraywhile using less water,” reports productmanager Nunzio Di Cesare. There arethree showerheads in the FloWiserange: a basic unit and a more stylishunit, both of which flow 1.25 gpm.The third showerhead is a threefunctionunit that lets usersselect one of three spray modes:a centre-only spray, a centrespray with perimeter spray anda perimeter only rainshowerspray.When the three-functionmodel is turned off, it automaticallyreturns to its default waterconservation mode of 1.25gpm, making water conservationautomatic. “The ingeniousdesign of the FloWise showerheadprovides the user with asatisfying spray while substantiallyreducing water usage,”reports Di Cesare.More importantly forthe contractor, thesewater saving productscan add valuableLeadership in Energy andEnvironmental Design (LEED) pointson any construction project while eliminatingthe callbacks due to poor flowfrom poorly designed water conservingshowers.20 Plumbing & HVAC Product News – July/August 2009

Traditional pulldownThe Woodmere pulldown faucet is thefirst truly traditional pulldown kitchenfaucet in the Moen ShowHouse kitchensuite. It featuresa sleeker,thinner designwith a high-arcspout and bea -utiful S-shapedhandle. Thewand featuresthree fun ctions(pause/ spray/stream) with a pause button.Available in chrome, LifeShine,stainless or oil rubbed bronze finishes,the Woodmere uses Moen’s new 1255Duralast cartridge and Hydrolockinstallation system.Moen Canada Inc. Circle no. 313Easy on the eyeArch kitchen faucets from AmericanStandard are available with a low or ahigh arch in the spout, with single-holeor deck plate mounting, and with pulloutor deckmountedspray. A togglebutton on thespray lets theuser switchfrom spray tostream. It in -cludes a cer a -mic disc cartridge and AmericanStandard’s new Speed Connect installationsystem that uses one third of theparts and is designed to install in onethird of the time that it takes to do atraditional installation.American Standard Circle no. 314Water-saving wandThe new water-efficient Linden pulloutkitchen faucet from Delta featuresan attractive flared wand that fits comfortablyin the hand. This single-handledeck mount(for one orthree-hole in -stallations) isthe first pulloutto offerDelta’s Multi-Flow functionwith a togglethat switchesthe stream to low, high or spray, withlow at a water-saving 1.5 gallons-perminute(gpm). It also includes Delta’sDIAMOND Seal technology thatreduces the number of leak points, simplifiesinstallation, and lasts up to fivemillion uses.Delta Div., Masco Circle no. 315Horizontal “rain panel”Hansgrohe has taken the rainshowerone step further. The RaindanceProduct ProfileAmerican Standard launchesefficient dual flush toiletAmerican Standard has taken the performance of its high efficiencytoilets to a new level with the introduction of a new dual flushcommode.“The H2Option Dual Flush toilet meets the six-litre full flush and3.4-litre partial flush standard for high efficiency toilets while at thesame time boosts day-to-day performance by adding superior siphonjetted technology,” says Graeme Lennox, marketing manager forAmerican Standard brands in Canada.“H2Option uses jetted siphonic action which adds push to thewater from under the rim of the bowl. When the user flushes theH2Option, some of the water is instantly diverted to the rim of thetoilet where there are a series of chambers. The air in these chamberspushes the ongoing incoming water forcefully out into the bowl. Combined with the force of the rest of the waterentering the bowl, the siphon pull action is strong.”A chrome-plated button centered on the top of the tank lets the user choose between full and partial flush. Apartfrom high performance and high water use efficiency, the new H2Option Dual Flush toilet incorporates design features,such as the sanitary dam on the rear of the bowl and flush-mounted actuating controls that make cleaning easier andfaster. And a slow close toilet seat cover is also an added feature.This stylish new bathroom fitting is available in three styles; a space-saving round fronted bowl, a more comfortableelongated bowl, and a taller elongated bowl for wheelchair users. Available colours include White, Bone and Linen.The H2Option Dual Flush toilet complies with the tough standards of the U.S. Environmental Protection AgencyWaterSense program.American Standard has enhanced its website with an online tool that helps contractors and their customerscalculate water savings. They are invited to visit, click on Creating Water Wise Life Spacesfor Tomorrow and then to click on the Water Calculator.American Standard Circle no. 318Rainfall is a horizontal multifunctional“rain panel”that installsflush againstthe wall andprojects nearly22” into theshower, allowingeasy move-Circle Number 118 for More InformationCircle Number 119 for More July/August 2009 – Plumbing & HVAC Product News 21ment in the shower. There are threespray modes – a cascade-like spray, twomassaging jets that recede into the fixturewhen not in use and Rain AIR, amix of air and water.Co name Circle no. 316Delta expands offeringwith long-lasting cartridgeAt the 2009 Kitchen and Industry BathShow (K/BIS), Delta Faucet Companyrevealed several additional kitchen andbath conversions to its DIAMOND SealTechnology, now available on over 120Delta kitchen and bath faucets. TheDIAMOND valve is an integratedceramic valve cartridge featuring oneceramic disc and one diamond-embeddedceramic disc. The diamond-embeddeddisc constantly polishes the ceramicdisc, preventing build-up of calciumand mineral deposits and ensuringsmooth, consistent operation over thelife of the faucet. It will last up to fiveThe H2Option toilet allows the user tochoose between high and extremelyhigh water use efficiency.million uses –up to 10 timeslonger than theindustry standard,reportsthe manufacturer.As well,Delta’s seamless InnoFlex PEX waterwaysare lead-free and ensure that onceinside the faucet, water is not in contactwith potential metal contaminants.Delta Div., Masco Circle no. 317Zurn Engineered WaterSolutions provides asystems approach forthe building owner andspecifier that promotesvalue and performanceto deliver sustainedsavings and waterconservation.ZURN INDUSTRIES LIMITED3544 NASHUA DRIVEMISSISSAUGA, ONTARIO L4V 1L2PHONE: 905/405-8272FAX: 905/405-1292www.zurn.comSustainable Operations Products®

Drain TechModular and compactNew drain cameras easily tailored to contractor’s needsBy Simon BlakeIn recent years drain inspection andlocating technology has evolved withan ever-increasing list of features.Contractors have more options thanever to tailor a camera to the type ofwork they do and to their customers’needs. But while technology marchesonwards, probably the newest trend isthe release of less expensive stripped175-ft. (metric) push rod and anoptional transmitter. A 355-degreeswivel allows the technician to adjustthe monitor for the best viewing angle.Entirely self-contained, this less ex -pensive unit will still allow the contractorto conduct most drain inspectiontasks, said Marty Silverman, marketingmanager for General Pipe Cleaners.“It’s not just the need to shedfeatures to reduce pricing in today’stough economic conditions…”down camera systems for the contractorthat just wants to look inside the drainto see what’s down there.The new Gen-Eye POD from GeneralPipe Cleaners of McKees Rocks,Pennsylvania is a good example. Thiscompact camera system for 2-4” linesfeatures a 5.6” colour monitor mountedon a gooseneck, a small reel with 125 orSmaller and lighter than traditionaldrain cameras, the Gen-Eye Pod isfully self-contained.It doesn’t include a recording device,but a video output port allows the contractorto record to a device with arecording mode of his choice – whetherthat’s to DVD, an SD (secure digital)card or to a VHS tape.Likewise, Ratech Electronics hasintroduced its new Mini-PEEK modelwith “recession-buster” pricing.“Because of the recession andbecause cities and municipalities havelower budgets, we have developed alow-cost alternative inspection systemthat is more economical – more of anentry-level style,” said Frank D’Andrea,president of Ratech Electronics inToronto.The Mini-PEEK consists of 100 ft.(30 metres) of pushrod with a five-inchblack and white or colour monitor.Features are limited to those requiredfor basic drain inspection – a standard1.2” camera or micro camera with abuilt-in 512 Hz sonde transmitter,Modular components – the technician uses a RIDGID DVDPak, left,and LCDPak monitor.variable intensity LED lighting and DCpower. It has no recording capability,but like the Gen-Eye Pod, it includesvideo out jacks to hook up a recordingdevice. It weighs about 20 lbs.What it doesn’t have are a lot of thenice features of today’s more sophisticatedcameras – a self-levelling camerahead, a keyboard for typing on screen,an on-screen distance counter and abuilt-in microphone.More compactOf course, it’s not just the need to shedfeatures to reduce pricing in today’stough economic conditions that’s drivingthe move to compact cameras.Modern electronics are playing a majorrole in that monitors and recordingdevices, not to mention camera heads,are becoming smaller. At the same time,contractors are beginning to ask: if youdon’t need recording capability (forexample) on every job, is it really necessaryto build it into the monitor? Manynewer models are being made up ofmodular components.“Space is at a premium in a truck, butalso we don’t want to carry aroundheavy machines,” remarked Silverman.This summer General Pipe Cleanersintroduced the Gen-Eye SD Commandmodule that puts all the features of thelarge cameras, into a very compactlightweight package. The previousmodel, with built-in monitor and DVDrecorder, weighed 48 lbs. “Now it’s only10 lbs., it has an eight-inch screen (versus9 inch), and an SD card recorder…”remarked Silverman. A one gigabyteThe Choice for Canadian Contractorshydronicsystems & componentswww.taco-hvac.comCircle Number 120 for More Information22 Plumbing & HVAC Product News – July/August 2009

card results in about two hours recordingtime. (It probably goes without saying,but a two or four gig card results ina longer recording time.) “There’s stillroom in the case for a full keyboard, soit’s a nice compact package.” The techniciansimply connects it to a standardor mini-reel to inspect lines from 2 to10 in diameter.”Modular componentsThe Ridge Tool Company of Elyria,Ohio has introduced a number of mod-Even more compact is the MiniPakwith a 5.7” daylight readable colourLCD display. An easy-to operate fivebuttonpanel controls the unit’s transmitter,10 adjustable levels of screen settings,and on/off. A RIDGID 18-voltlithium ion battery provides five hoursof operation. The MiniPak can alsooperate on AC.P-trap inspectionHowever, perhaps the biggest newsfrom RIDGID this year is the company’smicroDrain inspection camera. “It isprobably one of our best examples oflistening to the end user and coming upwith a response,” remarked SteveDwyer, RIDGID director of marketingand communications.The problem for contractors has longbeen the need to get through the tightcurves in P-traps and toilet traps. Withits very flexible 30 ft. cable with a 22mm (7/8”) camera head, themicroDrain is designed to do just that.It can inspect lines from 1-1/4” to threeinches. And, once again, modulardesign means that the contractor canuse his microDrain reel and camerawith any SeeSnake monitor.The drum is easily removable andRIDGID plans, in August, to launch areplacement drum with a 100’ cable,reported Sarah Golish, director, inspectionsystems and networks for RIDGID.Of course the tradeoff for the extralength is a stiffer cable, she added. Butthe new cable will work with both themicroDrain and SeeSnake monitors.“We are going to have variations onthe microDrain, so you are able to do,depending on what your needs are,The Gen-Eye SD Command moduleputs the features of large camerasinto a compact package.many (tasks) with one tool,” she added.Inspection cameras have come along way in the past 10 years. Today thecontractor can better than ever tailorhis camera system to his particularneeds and budget, adopting the featureshe needs without paying forthose that he doesn’t.The Ratech Mini-PEEK system offersa lot of features at a lower price.ular components designed for itsRIDGID SeeSnake line of inspectioncameras and monitors.The SeeSnake DVDPak, for example,is a lightweight inspection camera thatfeatures a very high contrast organiclight emitting diode (OLED) displaymonitor designed to provide a clearimage even in extremely cold or brightweather. It will operate at temperaturesbelow -34°C. It can be powered by alithium ion battery or AC power and iscompatible with all SeeSnake reels.Who Says It’s NotEasy Being Green?26-SEERThe RIDGID microDrain system offersan extremely flexible cable fordifficult spots.And where the contractor wants toadd recording to an existing machine,RIDGID’s new DVDBase recording ac -cessory attaches to any monitor with avideo out port to record inspectionsdirectly to DVD. Both units feature builtinmicrophones for voice-over recording.The compact battery-poweredSeeSnake LCDPak monitor, again, canbe attached to an existing SeeSnake reelto use cameras in tighter spaces. Despiteits small size, it features a full-sized10.4” colour LCD screen.Useful Web SitesGeneral Pipe Cleaners:www.drainbrain.comRIDGID:www.RIDGID.comRatech Electronics:www.ratech-electronics.comFujitsu makes it hard not to be green with a Home Renovation TaxCredit of 15% , an ecoENERGY grant of up to $500 and utility bill savings of up to 50%. *With today’s economy in turmoil, green is the “in” colour.Most people don’t realize that as much as half of the energyused in their home goes to heating and cooling. Fujitsu’senergy efficient ductless mini-split heat pumps can savehomeowners up to 50% on their heating and cooling bill.*Homeowners can claim 15% of the equipmentand labour costs (up to a $1,350 limit) throughFebruary 1, 2010.Fujitsu has the most efficient heat pump in NorthAmerica — 26-SEER. Homeowners get anecoENERGY grant of up to $500 for installing oneof the 10 Fujitsu ENERGY STAR ® qualified systemsby March 2011.Fujitsu not only manufacturers green equipment,but we have reduced our factory’s carbon emissionsto below 1990 levels while doubling production. Limitations apply. For more details please visit Limitations apply. For more details please visit* Savings may vary based on model selected, hours of operation and geographical location.Example given based on 26-SEER system versus 13-SEER system.To find out how beinggreen can make youmore green, visitwww.fujitsugeneral.comCircle Number 121 for More July/August 2009 – Plumbing & HVAC Product News 23

Pipes, Valves & FittingsPEX expansion joint kitThe two-inch Wirsbo hePEX expansionjoint provides a quick, efficient solutionfor closed-loop, aboveground, radiantheating and cooling distribution applicationsin commercial buildingsthat require anexpansion joint forevery 50 feet of tubing.The kit includesone preformed loop oftwo-inch Wirsbo hePEX tubing,two ProPEX brass elbows and fourProPEX rings.Uponor Circle no. 319Approved for CanadaNow available in Canada, Viega’s Pro -PressG piping system is a press fittedalternative to soldered natural gas, LPgas and fuel oil connections. Available insizes from ½” to two-inch, ProPressGfittings are CSA ap proved and have beenratified by theIGAC, Can ada’s in -ter pro vin cial gascode committee.They in cor porateViega’s Smart Con -nect feature, whichis colour codedwith yellow dots to differentiate fromstandard ProPress fittings and which givesthe installer the ability to identifyunpressed fittings during pressure testing.Viega Circle no. 320Product ProfileGrundfos launches variable speed pumpA new variable speed pump from Grundfos can reduceelectrical consumption by up to 80 percent overconventional pumps, reports the manufacturer.Intended for residential and light-commercial hydronicapplications, the Grundfos ALPHA features the company’sAUTOAdapt technology that automatically andcontinuously adjusts circulator performance to thechanging needs of the hydronic heating system.“By continuously fine-tuning powerconsumption and flow rates to meet thedynamic needs of the system, ALPHA savesboth energy and money,” says BobReinmund, senior product specialist.First used by Grundfos in Europe earlier thisdecade, the electronically controlled motorfeatures a magnetized rotor, thus avoiding motorslippageproblems common to induction-typemotors. The result is a dramatically moreefficient motor that generates less heat andenergy waste, while delivering a startingtorque four times higher than a standardinduction motor — a key feature should the circulatorexperience long periods of idleness.A second key advantage of variable speed pumping isthat it makes sizing easier.Identifying the specific, ever-changing needs of a homeheating system can be a challenging task for installers,particularly in retrofit applications. As a consequence,contractors often find it difficult to select the right pumpand then to program it with the correct settings.The new Grundfos ALPHAcan substantially reducepower consumption.“If the installer is not familiar with piping layout, hemay decide the best way to avoid a callback is simply tooversize the pumps,” says Reinmund.However, with the AutoAdapt function, “the circulatorwill automatically find the lowest possible operatingefficiencypoint to meet changing systemdemand,” continues Reinmund. “Then it willcontinuously adjust that setting to achieveoptimal comfort at minimal power consumption— all without direct human intervention. Thepump can operate with an input as low as fivewatts, as compared with a minimum of 80 wattsfor a conventional circulator of comparable size.”As well, this pump is currently the mostcompact circulator offered by Grundfos. Ratherthan being attached to the circulator’s body, itselectronics are fully integrated within themotor, simplifying installation in tightspaces.An LED display offers a range ofmonitoring features:• A large, real-time display indicates energyconsumption (Watts).• This same display will toggle every four secondsbetween power consumption and flow (in gpm).The ALPHA offers a flow range of 0 to 21 gpm and ahead range from 0 to 19 feet. It can handle fluidtemperatures from 36°F to 230°F with a maximumworking pressure of 150 pounds per square inch.Grundfos Circle no. 321COMPONENTSis a registered trademark ofFairview Fittings& Manufacturing Ltd.BY FAIRVIEW...www.fairviewfittings.comPERFECTION PERMASERTRisers & ConnectorsGas Appliance ConnectorsNatural Gas /Propane OutletsHVAC Service KitsTYPE G (Gas)Poly CoatedCopper TubeCGA ApprovedBall ValvesBlack IronPipe FittingsCommercial ApplianceConnectorsPipe StaysBrass FittingsGas Piping SystemsNatural Gas Purge KitsTHE FUTURE OF GAS SUPPLY.Fairview Fittings & Manufacturing Limited Head Office: Toronto, Ont. Ph: (416) 675-4233 Fx: (416) 675-9416Vancouver - Calgary - Edmonton - Saskatoon- Winnipeg - Toronto - Montreal - Moncton - HalifaxCircle Number 122 for More Information24 Plumbing & HVAC Product News – July/August 2009

Tools & InstrumentsTankless descaler kitThe Flow-Aide System Descaler Kitfrom J.C. Whitlam Manufacturing isdesigned to provide a quick and effectiveway to remove scale, lime and rustbuildup in tankless water heaters. Itincludes a compact 3.5 gallon bucket, 350gpm pump, 1-feed/1-drain hose, and 1quart of descaler. Service workers canquickly connect the kit to the isolationvalves of the heater and restore the systemto 100 percent efficiency in less than30 minutes, reports the manufacturer.J.C. Whitlam Mfg. Circle no. 322Tight space inspectionThe new SeeSnake microDrain inspectionsystem from RIDGID is a compactunit designed for quick inspection inplaces previously difficult to inspect. Itfeatures a 30-foot flexible cable and asmall 22-millimeter (7/8”) diametercam era head that allows for more accessibilityand efficiency ininspection jobs. Theflexibility of thecable and tightturn radius of thecamera headallows for accessthrough manytoilet traps andsmall P-trapswithout the needto disassemble or dismantle plumbingfixtures. And, at only 19-inches highand 4 1/2 -inches wide, it takes up verylittle space on the truck.RIDGID Circle no. 323Accurate alignmentThe Hilti PR 26 Rotating Laser makesalignment work easier thanks to itshighly visible green laser technology. Itis four times more visible to the humaneye than other class III lasers, greatlyProduct ProfileAn accurate measureThe ATC1 and ATC1R pipe-clamp thermocouples from FieldpieceInstruments give field service technicians fast, hands-free pipetemperature measurement on a wider range of pipe sizes.The new clamps stabilize in under 30 seconds and plug into any K-type thermocouple jack. Self-indexing jaws automatically force the pipeinto position for maximum thermal contact. The snub-nose grabs pipesthat are close to a wall. The jaws are strong enough to easily hold theclamp in place on vertical pipes. A rugged polycarbonate body isdesigned to stand up to the punishment of day-to-day field service.These units easily and accurately measure liquid or suction linetemperatures for superheat and subcooling calculations for A/C andrefrigeration applications. The ATC1 jaw fits A/C refrigerant lines from3/8” to 1-3/8” and the ATC1R, designed for refrigeration field service,fits pipes from 1/8” to 3/4”.The sensor is thermally isolated from ambient conditions, allowing thethermocouple to read the true pipe temperature for as long as it isattached. Long handles with ergonomic grips allow easy one-handedoperation. The sensor’s large surface area and increased clamping forcedeliver an accuracy of +/- 1°F after field calibration. The wire lead isover four feet long to test in hard to reach places.Fieldpiece instruments Circle no. 329use but at the same time a highly sensitiveand accurateinstrument. Inaddition to pressuremeasurements,moreadvanced featuresinclude leaktest proceduresand air velocitywith densitycompensation.The large backlitLCD display iseasy to read ineither light or darkenvironments.E-Instruments Circle no. 325Efficient PEX cutterThis new LENOX tubing cutter isdesigned to cut CPVC, PVC, PEX andpoly pipe with less effort than previousmodels thanks to a serrated stainlessand produces minimal welding fumes.It is available in .045-in., .052-in. and1/16-in. diametersHobart Bros. Circle no. 327Expanded vac lineRIDGID has announced a number ofadditions to its line of wet/dry shopvacs. The SMARTCART model uses itsrectangular shape to provide organizedstorage for nozzles, hose and accessories.The debris collection drum is This handy pipe-clamp thermocoupleallows accurate pipetemperature measurement.located at the bottom of the unit, alongwith the three-layer fine dust filter. ThePro Pack model features a shape similarto a toolbox. Accessory nozzles, 20-footpower cord and collapsible seven-footTug-A-Long hose are contained beneathhinged compartment covers. ThePortable Wet/Dry Vac (pictured) isdesigned to deliver powerful performancein a compact size.The Ridge Tool Co. Circle no. 328improving productivity in large buildings,reports the manufacturer. The PR26 has a range up to 650 feet with thelaser receiver. As well, Hilti’s AutoAlignment System with remote controlallows the user’s hands to remain freefor other tasks once the rotating laser isset to the right height.Hilti Circle no. 324Easy to useThe new MP100 manometer from E-Instruments is designed to be easy tosteel blade. Rubberized handles providea secure grip in wet or dry conditions. Aconveniently located locking latchallows easy one-handed operation. Thefull line of Lenox cutters covers tubingup to 2-3/8” in diameter.LENOX Tools Circle no. 326Welding wire with a stingHobart’s FabCO Hornet gas-shieldedflux-cored welding wire is designed as ageneral fabrication welding wire formild or low alloy steels. It can be used inall positions with either 100 percentCO2 or a 75% Argon/25% CO2 shieldinggas mixture. The wire features aneasily removable slag, low spatter levelsSaniflo…all you need is waterand an electrical power supply,get the job done in a day !Saniflo systems are installedabove the floor.All units are pre assembled andsuitable for :Circle Number 123 for More July/August 2009 – Plumbing & HVAC Product News 251-800-363-5874www.saniflo.ca¾”dischargepipe

Green TechnologyMethane eyed as home heating fuelVancouver pilot project will help provide answersBy Jason RhynoSome of Canada’s natural gas utilitiesare looking at bio-methane, aharmful and yet common greenhousegas, as a viable heating fuel.But first it must be cleaned of impurities.Called “anaerobic digestion,” theidea is to take sewage and agriculturalwaste and extract the methane so that itcan be fed into the natural gas pipelines,offsetting dependence on fossil fuelsand creating a renewable source of gas.The process has been taking place inthe U.S. and Europe for years, saysPatrick Hoey, director of businessdevelopment at Enbridge GasDistribution Inc.“The U.S. has a number of siteswhere they’ve cleaned up the biogas andmade it into bio-methane—essentiallynatural gas—and introduced it backinto the distribution or transmissionsystem,” Hoey explains.Anaerobic (oxygen-free) digestionworks by breaking down organic matterin a large digestor that captures the gasproduced instead of venting it into theatmosphere. The biogas, composed ofroughly 60 percent methane and 40percent carbon dioxide, is then cleanedof any impurities so that it can be mixedwith natural gas and delivered to homesand electricity plants. The solids thatare left over can be sold back as nutrient-richfertilizer to the original farmswhere the waste initially came from.“It wasn’t a hypothesis as to whetherwe could do it,” says Hoey. “It’s a ‘let’smake sure that there isn’t anything thatwould prevent us from doing it…’ Whatdo we need to do to safeguard this toensure that the quality of gas remainsthe same?”Equipment testedThe research that Enbridge expects tohave finalized later this year is focusingon understanding what, exactly, is in thebiogas and confirming that the contentof the gas is the same as natural gas.“What we’re trying to do is ensure thatthe current equipment and equipmentstandards that are out there today inpeople’s homes won’t be impacted at all,and that they’ll continue to work effectivelyregardless of whether this biogasis in the stream or not,” says Hoey.“At the house level, there won’t beany change in how people acquire naturalgas, or hook that up from a technician’spoint of view,” he maintains.David Bennett, director of resourceplanning and market development atTerasen Gas in B.C., agrees. “We don’thave any reason to believe that it wouldaffect equipment as there are a lot ofplants operating throughout the world.”Terasen will have a pilot project upand running this fall at the Lions GateWastewater Treatment plant inVancouver. They will monitor theequipment closely in conjunction withQuestAir, manufacturer of the anaerobicdigestion system. Extracting methanefrom sewage and using it to create powerin the plants is already being done in afew cities, Bennett says, but “none ofthem, that I’m aware of, are actuallyupgrading the methane and reusing themethane as natural gas,” he says.The plant will be small, pumping out11,000 gigajoules, not including what isused for the plants’ internal use, to heat100 homes. “It will give us some experience,”Bennett says, adding that theplant is close to their offices. “We canmonitor it and I think that gives us a bitmore comfort.”Source determines Btu’sAlthough the effect on heating equipmentlooks to be non-existent, Bennettdoes point out that biogas has a lowerBtu/h content than natural gas. “Thegas is methane but it’s different thannatural gas—a lower Btu content—andso how do you mix that in with thenatural gas?”To increase the Btu content, Terasenis looking at combining different typesof waste. Potentially the best source forthis would be with agricultural waste.“There’s different types of manures,”Bennett says. “Different animals producehigher energy contents. A cow isthe one they look at most often because“they have multiple stomachs that take alot of energy out of the waste.”Manure makes a good base, Bennettpoints out. “The idea is that you takethat and you mix other things in there,”like grease and fats from restaurants.“It’s kind of like a cocktail,” he says.“You don’t want a 100 percent of thatbecause it becomes too much, but mixingit with the manure actually booststhe methane production.”The other issue is cost. While theprice tag on building an anaerobicdigestion plant is significantly lowerthan building a natural gas facility –roughly $1 million to $1.5 million forthe Lions Gate plant, says Bennett. “It’sa fairly small investment, but you arealso getting a fair amount of gas comingHarvesting methane gas from sewage treatment plants is alreadyoccurring in of them.”And the source itself is relatively inexpensiveas it is waste, after all; peoplewant to get rid of it. However, the cost toprocess and clean the waste adds a fewzeros. When all is said and done, “we’rethinking eight to twelve dollars a gigajoulefor this stuff [bio-methane fromLions Gate project],” Bennett estimates,pointing out that Terasen is exploringThe gas is methane but it’sdifferent than natural gas—a lower BTU content—and so how do you mix that inwith the natural gas?”Biogas Flow Chart - WastewaterCommunityWastewater flowsNatural gasdistribution systembiogasupgradervarious avenues to lower the cost.Reducing the costOne of the ways that the high cost canbe circumvented is by constructing theplants close to the biomass source, aswell as positioning the plants somewherealong the natural gas distributionnetwork so that “you avoid costs ofrecompressing the gas,” Bennett says.“The gas comes out of the systems atenough pressure for a distribution systembut, if it’s in an isolated locationwhere you only have a high pressurepipeline nearby, then that gets expensiveand the cost per compressionbecomes a factor” which “can equal thecost of the plant itself.”As agricultural waste is a robust sourceWastewaterTreatmentPlantanaerobic digesterBiogasproductionGas Utilityprocess useWastewater treatmentfinishing ng processes(solids s & liquids)of biomass, the topography of a particularprovince comes into play when consideringhow much of the natural gasdemand bio-methane can satisfy.“In B.C., we don’t have quite thesame amount of agricultural base asOntario. Our sources are relativelymodest,” Bennett points out, explainingthat, in terms of supply anddemand, “this type [of gas] will probablymake up about five percent, realistically,of our supply—if it was reallysuccessful. So we’re not talking aboutsomething that is going to take theplace of natural gas, at least not in theshort-term.”There is tremendous interest in biomethaneas a viable means to becominggreenhouse-gas neutral—even with thepotentially higher price point.“(The customer) may not buy a hundredpercent biogas if it’s two or threetimes the price of natural gas,” Bennettsays, “but they might say they want toreduce their greenhouse gas by 20 percent.Well, they can buy 20 percent ofthis gas, increase their bill by a fraction,and reduce their greenhouse gas emissionsby mixing some of this productinto their natural gas. So it might not bean all or nothing thing.”Both Hoey and Bennett point outthat much of this depends on future climatechange legislation, and giving customersoptions. “My feeling is that inthe long run we’d like to offer customersthe choice…” says Bennett.Jason Rhyno is a student at CentennialCollege in Toronto who served as anintern on a number of magazines publishedby Newcom Business Media Inc.,including Plumbing & HVAC.26 Plumbing & HVAC Product News – July/August 2009

Mechanical MarketplaceThe bulletin board of products, services, professionals, employment opportunities andmore for Canada’s Mechanical Contracting Industry.Coming in the Next IssueFall Heating• Pushing the envelopein forced air andhydronic heating• Special heatingproduct showcaseAlso, don’t miss:• Truck graphics andmarketing• Getting into mainlineinspection• Hydronic coolingCanada’s Trusted Plumbers Drain Rescue is a recession-resistant franchiseopportunity that offers:Join our proven systemand expand your businessContact Us!1-800-568-7359Email: franchise@drainrescue.comwww.drainrescue.comMEMBERLiterature Showcase Advertisers PageFollowing are some of the latest catalogues, manuals, software and productbrochures from the industry’s leading manufacturers. To receive a copy, pleasecircle the corresponding number on the Reader Service Card in this issue, fill outyour contact information, and mail it or fax it to (416) 620-9790.Micro inspection systemThe RIDGID SeeSnake microDrain inspectionsystem allows for quick inspection in places previouslydifficult to inspect, providing accessibility,efficiency and reduced job time. The compactmicroDrain inspection system features a 30-footflexible cable and a small 22-millimeter diametercamera head that allows for access throughmany toilet traps and small P-traps without theneed to disassemble or dismantle plumbing fixtures.Visit no. 124Underground Copper Water ServicesThe Canadian Copper & Brass DevelopmentAssociation has released a new booklet detailingthe specification and installation of undergroundcopper water services. Subjects includethe different types of copper tube that can beused, the alternatives, specifications, lead-freefittings, replacement of lead services, installationmethods along with water efficiency andconservation. For more information call 1-877-640-0946 (toll free), fax (416) 391-3823,e-mail or no. 127Updated LEED reference guideAquatherm has released its updated LEED Ref er enceGuide, available online via The newguide gives engineers and mechanical contractorspractical advice on earning LEED credits byintegrating Aquatherm’s polypropylene pipingproducts into their design. It also includes informationon reclaimed and rainwater systems andimproved pipe insulation techniques. The guideexplains how using Aquatherm products reduceemissions and indoor air pollutants on the site, aswell as reducing waste and energy consumption,contributing to several credits.AquathermCircle no. 125Water Conservation Fixture SystemsWater saving productsEcoVantage fixture systems from Zurn offer engineersand contractors a number of ways to conservewater and maximize LEED credits for theircustomers. The EcoVantage water conservationfixture systems catalogue details these products.They include a low-flow flush valve, dual flush andpressure-assisted toilets, ultra low consumptionand waterless urinals, E-Z sensor faucets, a low-flowpre-rinse faucet and showerhead. The company’shydro generator sensor faucet uses water flow todrive a turbine that recharges a replaceable battery,resulting in 10 years of uninterrupted operation.Zurn IndustriesCircle no. 128Pro contractor programREHAU has introduced an eight-page brochureproviding details on its new professional contractordevelopment program. REHAU EDGE isa multi-faceted membership program thatencourages all aspects of contractor growththrough training, design services, brand merchandiseand local, regional, and nationalevents. Request a copy of the brochure at: Fax: 1.800.627.3428.REHAUCircle no. 126Hydronic guidebookThe new Hydronic Heating and Hot WaterRecirc Systems Handbook from GrundfosPumps offers insight into the proper applicationand installation of a broad range of hydronicand domestic hot water recirculation systemcomponents. These include multi-pump zonecontrols, isolation valves and the company’sbroad offering of wet rotor, three-speed pumptechnology.GrundfosCircle no. 129Index of AdvertisersAeroflo 18Bradford White 31Delta Faucet 2Fairview Fittings 24Ford 6Fujitsu 23General Pipe Cleaners 8Grundfos Canada 19Honeywell 15LG Electronics 10Madok Mfg. 5Mitsubishi Electric 3Mobilio 7P&HVAC 13, 16PAT Institute (Ont. only) 16Pipe Tools Supply (Ont. only) 13Raptor Cutting Tools 21RIDGID 32Riobel 11Saniflo 25Selkirk Canada 9Taco Canada 22Unicell 29Victaulic 4Watts Industries 28Zurn Industries 21Literature Showcase 27Aquatherm, CCBDA,Grundfos, Rehau,Ridgid, Zurn

Coming EventsWorldSkills 2009 comes to CalgaryHRAI visits St. John’sIn what is being billed as the biggestevent in Calgary since the 1988Winter Olympics, over 900 youngtrades people will participate inWorldSkills 2009 Sept. 1-7.They will compete in four days ofintense head-to-head competition in 45skill categories. “Skills Canada selectedthe team that will represent Canada atWorldSkills Calgary 2009 a year ago,”reported Chris Browton, executive directorfor Skills Canada, Alberta. “Everyregion of Canada, including eightAlbertans, is represented on TeamCanada. The 38 members are diligentlytraining to demonstrate to the world ourpride for all men and women withSafety Isn't Just Skin Deep...CorrosionResistantCheck ValveConstructionSingle AccessCoverskilled talent to drive our economy andshow case the many promising futures tobe found in the trades and technologies.”Representing the mechanical tradesare:Plumbing and Heating – BrianMartin, a third year plumbing apprenticefrom Cambridge, Ont. and a studentat Conestoga College.Sheet Metal Technology – BradleyChyz, a second year student at theSouthern Alberta Institute ofTechnology (SAIT) in Calgary.Refrigeration – Mathieu Boily, anapprentice in Saint-Georges de Beauce,Que., and a student at PavilionTechnique of Quebec.TopMountedCheckRetainerStraight TubeStainless SteelBodyMechanical Eng ine er -ing Design – CAD –Germain Samuel Sauvé, astudent of Centre de form -ation Compétences 2000where he studied industrialdesign.The competition willtake place at Stampede Parkwith the opening ceremonySept. 1, the actual com -petition Sept. 2-5, closingceremony Sept. 6, and a“celebration of WorldSkillsChampions” during the traditionalLabour Day footballgame between the CalgaryStampeders and Edmonton Eskimos.Admission to the competition (only) isfree.More information is available’s a rare evening when George Street in St. John’sis empty. Chances are it won’t be when HRAImembers visit!TMHRAI in St. John’s“Leading the Eco-Economy” is thetheme for the HRAI 41st Annual GeneralMeeting. It will take place in St. John’s,Nfld. Sept. 17-19 at the Sheraton HotelNewfoundland. As is typical of pastHRAI conferences, the event is chalk fullof educational seminars, meetings and afew recreational activities.The AGM kickoff breakfast will featurekeynote speaker Craig Kielburger.Craig is the founder and chair of “FreeThe Children,” an “international developmentand youth empowermentorganization.”Just a few of the business sessionsinclude: Due Diligence Responsibilities,Estimating for Profit, Energy EfficientFurnace Motors, Moisture Movement,Radon Strategies, Marketing During anEconomic Downturn and a review ofHigh Performance HVAC for HighPerformance Homes.However, it’s not all business, with agolf tournament planned for PippyPark Admiral’s Green and, of course – itis St. John’s after all – the Rally in theAlley pub crawl on the infamousGeorge Street.More information is available Pistonand StemInvestmentCast StainlessSteel BodyStainless SteelRelief ValveCover ScrewsTorsionSpringDesignSlottedPivotPointUniquelyContouredCheck ValveOpeningReplaceableCheck DiscRubberSpecify Superior Backflow Protection from WattsWhen it comes to protecting the health and safety of people, why choose anything but the best?The Watts SilverEagle TM Series backflow assemblies incorporate the latest design features to protectagainst contamination at health hazard cross-connections. The SilverEagle series is themost compact, the lightest and offers the most flexibility of any backflow assembly in theindustry. Specify the valve with safety at its core! For additional information and to viewthe latest SilverEagle approvals, visit our website at www.wattscanada.caor call 1-888-208-8927.CalendarSEPT. 17-19: HRAI 41st AnnualMeet ing, Heating, Refrigeration and AirConditioning Institute of Canada, TheFairmount Newfoundland, St.John’s, Nfld. Call 1-800-267-2231 or(905) 602-4700,, 19-24: 79th Annual Meetingand Educational Seminar, OntarioPlumbing Inspectors Assoc., Hol i -day Inn & Conference Centre,Guelph, Ont. Contact Dave Auliffeat (519) 837-5615, ext. 2425, 26-29: Annual National Con -ference of the Mechanical ContractorsAssociation of Canada, Marriott, SanFrancisco, Calif. Call (613) 232-0492, e-mail, 22: CIPHEX Roadshow, VictoriaInn, Winnipeg. Contact ElizabethMcCullough at (416) 695-0447,, Number 131 for More Information28 Plumbing & HVAC Product News – July/August 2009

People & PlacesPeopleRon DooleyBelimo Aircontrols, Mississauga, Ont.,announces the hiring of Ron Dooley asregional sales manager for the provincesof Alberta, Saskatchewan and Manitobaand Clark Campbell as regional salesmanager for Eastern Ontario and theMaritimes.Watts Industries Canada, Bur ling -ton, Ont., has named Mike Breault asproduct manager for the company’sradiant, WaterPEX, hydronic and relatedproduct lines.Beckett Canada, Guelph, Ont., an -nounces the retirement of general managerGarth Hunt. Jonathan M.Beckett, director of sales and marketingfor parent company R.W. BeckettCorp, Elyria, Ohio, has been namedgeneral manager of Beckett Canada.Steve Lamoureux, longtime Becketttrainer and technical expert, has beenappointed national sales manager.Wolseley Canada Inc., Burlington,Ont., has named Keith VanderVennetas senior vice president, Canada. PaulLachance, former president and CEO,has retired.Aquatherm Canada,Cardston, Alta., has ap -pointed Don Schneideras general manager of salesfor Canada.Redmond/WilliamsDis tributing, Mis sis -sauga, Ont., announcesthe appointment ofAndrew Bonnema asgeo-hydronic productmanager.John Kolson hasjoined Watts Radiant,Springfield, Missouri, asClark CampbellCanadian Oil Heat Association presidentSteve Wilson, left, recognizedBeckett Canada’s Garth Hunt at thisyear’s COHA conference upon thelatter’s retirement.DonSchneiderAndrewBonnemavice president and general manager,replacing Mike Chiles.Two Canadians havebeen named to the boardof directors for theEngineers (ASHRAE). Guy Perreault,P.E., president, Evap-Tech MTC,Quebec City, has been named Region IIdirector and regional chair. ErichBinder, president, Erich BinderConsulting, Calgary, is Region XIdirector and regional chair.CompaniesREHAU, Leesburg, Virginia, has recognizedKlimatrol EnvironmentalSystems Ltd., Brampton, Ont., with adistinguished REHAU PremiereCustomer award for its work in pioneeringPEX radiant heating and snowand ice melting systems in southernOntario.DMA Controls Ltd., Regina, Sask.,has been named the HoneywellCanadian Contractor of the Year. Theaward, presented at the Momentumcustomer conference held in Dallas,Texas in March, recognizes sales volume,major projects won and completed,creative solutions, technical competencyand commitment to partneringwith other Honeywell groups.Manulift celebrated the opening ofits new plant in Varennes, Que., with anofficial grand opening with over 350people present.Contractor celebrates 85 yearsRheem consolidatesCanadian operationsRheem Canada has consolidated its Canadian operations into a new building inBrampton, Ont.The three divisions – Heating and Cooling, Water Heating, and Swimming PoolHeaters and Boilers, marketed under the Rheem, Ruud, Raypak and WeatherKinglabels – are now operating from a single headquarters and distribution centre.The 220,000-square-foot, two-story facility in the Churchill Business Park isdesigned to drive higher levels of customer service as well as operational efficiency.The more streamlined business operation will accelerate order processing andfulfillment, says Rheem Canada market manager Paul Gharghoury.Door Opening WidthDoor OpeningHeight71 3/4MANUFACTURED BYunicell.com1-866-905-0407A strong customer focus has worked well forDave and Tim Shipton.Shipton’s Heating andCooling, Hamilton, Ont., iscelebrating 85 years of serviceto its community and surroundingareas. A strongfocus on the customer haskept the business thriving,say Dave and Tim Shipton,grandsons of the founder.John E. Shipton foundedthe company in 1924. Theoriginal shop was located in athree-car garage in the northend of Hamilton.After a few years, Shipton’smoved to Kenilworth Streetwhere it has been for over 65years. The company has developed itsreputation by providing consistent qualityin both service and product lines.Part of the secret to keeping generationsof loyal customers and findingnew ones is in the people employed atShipton’s. All installers and service techniciansare fully licensed. They alsoremain committed to upgrading theirskills along the way.Some have been with the companyfor more than 15 years and others haveretired after providing 30 years of service.The company’s motto has alwaysbeen that “This is a family business.Everyone who works here is family.”The company offers Coleman,Lennox, and Goodman furnaces and airconditioners. There is also an indoor airquality division called CleanAirSolutions that offers HRVs, humidifiers,HEPA filters, duct cleaning and mattresscleaning.The need for quality products andfriendly service will never go out offashion, say the Shiptons.Rheem Canada has moved itsoperations to this modern facility inBrampton, Ont.AEROCELLBUILT FOR THE STREETS CITY WIDE69 3/4 Featuring capacities of up to 500 cubic feet, the Aerocell CWcan handle heavy loads – up to 3,700 pounds – yet its cab-widthsize is slim enough for tight city streets and narrow driveways. ALL NEWSTAND TALLStand Tall with the ALL NEW Aerocell CW Fiberglass van body.It’s Fuel-Efficient!With its aerodynamic shape, Aerocell CW will helpsave you time and money at the pump.– Aerocell CW –American Society ofdelequipment.comJohn Heating, Refrigeration1-866-613-0068Kolson and Air ConditioningCircle Number 132 for More July/August 2009 – Plumbing & HVAC Product News 29DISTRIBUTED BY

Shop ManagementWhat’s your image worth?By Art IrwinThere are companiesand there are companies!There aremany HVAC companiesthat are busy with largecontracts a good percentageof the time and there are countlesssmaller companies that performsmall commercial and residential installationand repairs.The larger mechanical companiesrely on large contracts and are continuouslytendering on these projects. Somethey lose and some they get. Thosesmaller heating companies are dependenton consumers for the majority oftheir work and must go head to headwith endless competition – professionals,mediocre types and moonlighters.Recently, I spoke with several HVACcontractors and they all agree things arechanging quickly and they must rethinktheir business strategies.For example, one contractor had avery strong customer base in the oldersection of their city for many years. Asclients grew older they gradually soldoff their properties and began living incondos. Many of the older structures,for a long time their bread and butter,were sold or torn down to make spacefor new highrise projects. Of theremaining buildings, good maintenancepractices became a thing of the past. Asa result, this contractor has becomedependent on new construction, renovationsand a decreasing amount ofservice work.In winter, if the weather is extremelycold, there are many frozen pipes but itseems that everybody wants you atonce. This type of business is spotty.New construction can be both good andbad. Many builders take the lowest priceand sometimes this means you are simplyexchanging dollars with little marginto work with.Attracting renovation customersThe renovation market has been strongin many areas because homeownersdecide to renovate instead of purchasinga new home. This is one area thatoffers many challenges for the creativeHVAC or plumbing installation contractor.How does one attract this clientele?It can be a lucrative market. Manykitchen renovations for example, costthousands of dollars and a good portionis in plumbing and heating.But how do you entice the potentialclient into dialing your number? Acompany’s image is important. Gettingthe word out through television, radioand print media advertising can beeffective, but it is very expensive.On the other hand, word of mouth isa priceless but relatively inexpensivetool. If a homeowner has had good successwith your organization, this can beyour best advertising.A small heating contractor with eightemployees recently told me that he hasnot advertised for over eight years. He isconstantly busy, pays attention to hisclientele and always follows up after theproject is completed to ensure the workis satisfactory. This gesture impressesmany people and they spread the word.He is very careful in all transactions andmakes sure everything is in writing toprevent disappointments.Taking care of detailsCarelessness can be costly. Threemonths after completion, it is easy foreither party to forget details and whopays for what! This is why there are somany projects that end up in court. Aproject is approximately half completedThere is nothing firm andnothing in writing becauseeverybody trusts everybody ...and the homeowner decides they wantan enormous whirlpool with twelveshowerheads. The contractor compliesand installs same.But the contractor knows a 40-gallonwater heater is too small and installs a100-gallon indirect water heater andalso increases the boiler by one size.They discuss additional costs over andabove the original contract, but there isnothing firm and nothing in writingbecause everybody trusts everybody.And then comes the additional bill andthat nasty stuff hits the fan!Attracting new clientsLets get back to the subject of attractingthose new clients. If you do not have ashowroom, clean out a portion of theshop and create a showroom. Hire aApprentices from the Northern Alberta Institute of Technology competed in a competition at the recentFoothills Hydronics Conference in Edmonton. From left are Robert Kreye, William St. Amour, Tim Fath, PatrickHarty, Andrew Boxma and Adrian Bonin. Please see our full report in this month’s edition of The New Hydronics.decorator to get a few ideas on properdécor. Above all, avoid clutter. Display aboiler or two and a furnace. If spacepermits, display a tub and sink withhigh-end faucets. Install a drawingboard where you can view client’s planswith them and discuss options.On the job courtesy is very satisfyingfor the consumer. What can be worsethan technicians with a ghetto blasterpumping out obnoxious sounds all daylong? The neighbors are unlikely tobecome customers!On the other hand, clean uniformsand vehicles and pleasant personnel arejust three items that catch the eye.The retail landscape is changing and,in many cases, today’s consumers aremore demanding. With the Internet,consumers are much better versed andcan do their homework in advance.There are many more options availablein the selection of plumbing wares andthere are more heating system options aswell. A good percentage of consumershave their minds made up before theyarrive at your shop and if you want theirbusiness, you must demonstrate thatyour organization is flexible.Historically, you may have alwaysinstalled hot water baseboard. If thehomeowner is building a modest bungalowand prefers a forced warm air system,don’t knock warm air heating. Ifyou want additional business, ensureyou have people that can install warmair, hydronic or a variety of options.Geothermal heating has a higher upfront cost but the operating costs aretypically low. You will need to offerthese systems if you are going to go withthe flow. Why not get into the ventilationbusiness as well? Every new homeshould have a heat recovery ventilator(HRV). Many of these installationscould be improved. Split, ductless airconditioning systems are becoming verypopular and their remote operatedindividual units are a great sellingpoint. You must be unique and set yourselfapart from the pack.If the customer is acknowledgedwhen they enter your premises andmade to feel welcome, this simple gesturewill go a long way in selling yourorganization. Every employee is a salesperson and they can play a large partin making a sale. Some companieshave a bonus system and the employeegets a small bonus for every newclient. These bonuses can be bothgood and bad, once introduced, theyare difficult to stop. A mini course inpublic relations for your employeescan also pay off.Consumers like to feel good aboutmaking their purchase and by bringingyour business to a higher level in marketing,you must attract those newcomersto your address and even moreimportant, ensure they will rememberyour organization for their futurerequirements. Let’s be realistic, perhaps“image fixin’ time has arrived.”Arthur Irwin operates Irwin EnergyConsulting Services in Halifax. He can bereached at Plumbing & HVAC Product News – July/August 2009

Built to be the Best www.bradfordwhite.com866.690.0961©2009, Bradford White Corporation. All rights reserved.Circle Number 134 for More Information

They wouldn’t make the toilet traps straighter...Who else was going to do it?The RIDGID ® SeeSnake ® microDrain TMInspection System now lets youinspect traps and lines that couldnever be reached. It has the industry’smost flexible cable and the smallestSeeSnake ® camera head (7/8") we’veever offered. Learn more and scheduledemonstrations: 800.769.7743 ® SeeSnake ®microDrain TMInspection SystemModular 8.6 lb. Portable Digital FlexibleSystem Design Recording 30' Cableso we made our cable more flexible.Circle Number 135 for More InformationDIAGNOSTICS PRESSING PIPE & TUBE TOOLS DRAIN MAINTENANCE POWER TOOLS

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