Role DescriptionVolunteer Program AssistantPosition:Reports to:Hydro Pool AssistantHydro Pool Co-OrdinatorOrganisational ContextCerebral Palsy Alliance is the largest provider of disability services in NSW, providing a range of services topeople with Cerebral Palsy. These include accommodation, technology, employment, community access,recreation and support. These currently operate in a highly decentralised model through 89 separate serviceoutlets.Cerebral Palsy Alliance has four geographical regions, each managed by a Regional Manager, and a centraloffice based in Terrey Hills. We currently employ over 1000 staff, approximately 350 individual volunteers andprovide services to approximately 3000 service users. Cerebral Palsy Alliance is funded via government (bothState and Federal) and also raises a significant proportion of its revenue via fundraising, community grants andsponsorship.Cerebral Palsy Alliance’s Strategic plan for 2010 – 2013 reflects an ongoing commitment to volunteering.One of our key goals is to be an influential and strong organisation which includes a commitment by the Board,Senior Management, staff, clients and families to expand volunteering.Your volunteer role of Hydro Pool Volunteer, contributes towards both helping Cerebral Palsy Alliance achieveits strategic objectives and mission - For people with cerebral palsy Building Futures.Purpose of RoleThe role of Hydro Pool Volunteer is to assist and support people with disabilities to actively participate in anaqua-fitness program. The program is designed to maintain mobility and maximise fitness (as directed by theCo-ordinator Aquability).Outline Duties of Role and ResponsibilitiesAssist and support participants to perform activities in the water (under direction from theCo-ordinator Aquability and according to training and policy guidelines).Encourage and support participants to be as independent as possible at all times.Not to assist with duties associated with the direct care of clients unless formal training throughCerebral Palsy Alliance has been provided i.e. mealtime assistance, personal care, lifting andpositioning, medication or providing transport.Report immediately any incidents or areas of concern to the Co-ordinator Aquability or the SeniorVolunteer Coordinator.Be familiar with emergency and safety procedures.Ensure all activities are carried out in a safe manner at all times according to safety guidelines andCerebral Palsy Alliance policies and procedures.Attend meetings and training as requested by The Volunteer Team.Inform the Co-ordinator Aquability or the Senior Volunteer Coordinator, if there are any areas that you don’tfeel comfortable doing or skilled to perform in.Ask questions at any time.
Inform the Co-ordinator Aquability or the Senior Volunteer Coordinator if unable to attend the program assoon as possible.Desirable QualificationsAustswim qualifications (or equivalent)Current first aid certificateDesirable SkillsExperience working with people with disabilitiesPrevious volunteering experienceEssential AttributesFriendly and personableCustomer service and communication skillsA team player, ability to work well with othersReliable and punctualReimbursementVolunteers are entitled to reimbursement for out-of-pocket expenses incurred as a result ofvolunteering.Volunteers may be eligible for reimbursement of travel expenses.Prior approval from management must be sought for all expenditure.BenefitsTo become familiar with the variety of services offered by Cerebral Palsy Alliance.Acknowledgment of your valued volunteer contribution by clients, staff and families of Cerebral PalsyAlliance.To assist with promoting positive images of people with disabilities in the community.To pursue your interest in assisting people with disabilities.To meet new people.To develop new skills.To be a member of a quality volunteer program.Estimated Hours and Day(s)As advised by Co-ordinator Aquability.Desirable Training for this PositionVolunteer OrientationAdditional training will be offered by Cerebral Palsy Alliance if deemed necessary by management for thespecific role (for example understanding Cerebral Palsy).
DEFINITION AND PRINCIPLES OF VOLUNTEERINGDefinition of Formal VolunteeringFormal volunteering is an activity that takes place in not-for-profit organisations orprojects and is undertaken:To be of benefit to the community and the volunteerOf the volunteer’s own free will and without coercionFor no financial paymentIn designated volunteer positions onlyPrinciples of VolunteeringVolunteering benefits the community and the volunteer.Volunteer roles are unpaid.Volunteering is always a matter of choice.Volunteering is not compulsorily undertaken to receive pensions orgovernment allowances.Volunteering is a vehicle for individuals or groups to addresshuman, environmental and social needs.Volunteering is an activity performed in the not-for-profit sectoronly.Volunteering is not a substitute for paid work.Volunteers do not replace paid workers nor constitute a threat tothe job security of paid workers.Volunteering respects the rights, dignity and culture of others.Volunteering promotes human rights and equality.
VOLUNTEER RIGHTSUnlike paid staff, volunteers are not covered by award conditions or workplaceagreements. Volunteers, however, do have rights, some of which are enshrined inlegislation and some of which are the moral obligations of an organisation involvingvolunteers. The following list is the basis of rights as a volunteer.As a volunteer you have the right:To volunteer in a healthy and safe environment (refer OccupationalHealth & Safety Act/sTo be interviewed and employed in accordance with equal opportunityand anti-discrimination legislationTo be adequately covered by insuranceTo be given accurate and truthful information about the organisation forwhich you are volunteeringTo be reimbursed for out-of-pocket expenses incurred on behalf of theorganisation for which you are volunteeringTo be given a copy of the organisation’s volunteer policy and any otherpolicy that affects your roleNot to fill a position previously held by a paid workerNot to do the work of paid staff during industrial disputesTo have a role description and agreed volunteer hoursTo have access to a grievance procedureTo be provided with orientation to the organisationTo have your confidential and personal information dealt with inaccordance with the principles of the Privacy Act 1988To be provided with sufficient training for you to do your role.
Model of Practice for OrganisationsInvolving VolunteersIn order to enhance the volunteer’s experience and comply with legislation and duty ofcare, Cerebral Palsy Alliance will:Interview and employ volunteers in accordance with anti-discrimination and equalopportunity legislationProvide volunteers with orientation and trainingProvide volunteers with a healthy and safe workplaceProvide appropriate and adequate insurance coverage for volunteersNot place volunteers in roles that were previously held by paid staff or have beenidentified as paid jobsDifferentiate between paid and unpaid rolesDefine volunteer roles and develop clear role descriptionsProvide appropriate levels of support and management for volunteersProvide volunteers with a copy of policies pertaining to volunteer personnelEnsure volunteers are not required to take up additional duties during industrialdispute or paid staff shortageProvide all volunteers with information on grievance and disciplinary policies andproceduresAcknowledge the rights of volunteersEnsure that the role of volunteer personnel complements but does not underminethe work of paid staffOffer volunteers for out-of-pocket expenses incurred on behalf of the organisationTreat volunteers as valuable team members, and advise them of the opportunitiesto participate in agency decisionsAcknowledge the contributions of volunteers.