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InterchangeWinter 2011 Hiver 2011Chairman: Claude MongeauVice-Chairman: Fred GreenPresident and CEO: Cliff MackayVice-President, Public andCorporate Affairs: Bruce BurrowsVice-President, Operations andRegulatory Affairs: Mike LowengerDirector, Finance and Administration,and Treasurer: Don DicksonPublished forThe Railway Association of Canada99 Bank Street, Suite 901Ottawa, ON K1P 6B9Phone: 613.567.8591Fax: 613.567.6726www.railcan.caInterchange is published four times a year byNaylor (Canada), Inc.100 Sutherland AvenueWinnipeg, MB R2W 3C7Phone: 204.947.0222 / 800.665.2456Fax: 204.947.2047www.naylor.comEditor: Lyle FitzsimmonsPublisher: Meredith Birchall-SpencerSales Manager: Bill McDougallProject Manager: Alana PlaceMarketing: Kent AgramontePublication Director: Alana PlaceAccount Executives: Bill Biber, Grandolf Cuvos,Candace Dyck, Brenda Ezinicki, Tracy Goltsman,Ralph Herzberg, Gordon Jackson, Trevor Perrault,Blair Van CampLayout & Design: Naylor (Canada), Inc.Advertising Art: Lesley Helash©2011 Naylor (Canada), Inc. All rights reserved.The contents of this magazine may not be reproducedby any means, in whole or in part, without the priorwritten consent of the publisher.contents9 Remembering the “Last Spike”Canada celebrates National Railway Day13 Making Sure the Big Stuff FitsBehind-the-scenes experts ensure logistics, safety on rails15 CP Signs Service AgreementsDeals with DP World Vancouver and TSIenhance BC port presence17 Coming TogetherRAC and partners host North American Rail Summit19 VIA Focused on CustomersImprovements in service, operations the key to boosting traffic25 Vancouver Commuter Service Beyond ExpectationsOlympic surge in ridership prompts renewed quest for customers29 Putting it in WritingCN signs deals to better shipper serviceRegular FeaturesReturn undeliverable Canadian addresses to:Naylor (Canada), Inc., Distribution Dept.100 Sutherland Ave.Winnipeg, MB R2W 3C7Canadian Publication Agreement #40064978PUBLISHED DECEMBER 2010/RAC-Q0111/47057 President’s Message21 Industry News and Developments33 Index to AdvertisersInterchange Winter 2011 5

Message continued from page 7Staying the course with a commercial framework isthe best way to encourage investments and sustain serviceinnovation with lasting benefits for all stakeholders involvedresulting in a win-win situation for both the railways and theshipping community.le messagesuite de la page 7aussi en forte concurrence contre les chemins de feraméricains, de même que les camions, les pipelines et lesgrandes lignes de transport maritimes qui sillonnent lesGrands Lacs.Comme dernier point, le récent rapport provisoirementionne qu’une étude indépendante n’a trouvé aucunepreuve de pratiques discriminatoires dans les servicesferroviaires. Ce n’est certainement pas ce à quoi l’ons’attend d’un secteur monopolistique! Les faits sont clairs.Rien ne vient appuyer l’allégation à l’effet que le secteurferroviaire agit comme un monopole.Finalement, un durcissement de la réglementation,comme cela a été proposé, aurait des conséquencesnégatives sur la chaîne d’approvisionnement ferroviaire.Dans un marché concurrentiel, les chemins de ferdoivent avoir des revenus suffisants pour attirer lesinvestissements nécessaires à leurs charges d’exploitation,au remplacement de l’infrastructure existante, à l’achatdu matériel et des technologies nécessaires, ainsi qu’àl’accroissement de leur capacité commandée par unehausse de la demande. Une plus grande interventiongouvernementale aurait des effets négatifs très sérieuxsur les investissements ferroviaires.Comme le mentionnent les articles du présentnuméro du magazine Interchange de maintenir unservice de classe mondiale est une fonction directe dela performance de tous les participants de la chaîned’approvisionnement pas seulement les chemins defer. C’est pourquoi les chemins de fer travaillentcontinuellement avec les clients et les membres dusystème de la logistique des marchandises pour améliorerles performances de la chaîne d’approvisionnement etd’augmenter les niveaux de service.Maintenir le cap dans un cadre commercial est lemeilleur moyen d’encourager les investissements etsoutenir l’innovation du service avec des avantagesdurables pour tous les acteurs concernés. Ce type derelation est favorable à la fois pour les chemins de fer etpour les expéditeurs.QUALITY SYSTEMS FROMTHE DECK DOWN.■ Truck systems■ Side frames■ Bolsters■ Constant contactside bearings■ Couplers■ Draft sills■ Coil springs■ Center plates■ Draft gears■ Bearing adapters■ Cushioning units➔ End-of-car➔ Center-of-car■ Wheels,curved-plate,heat-treated■ Roller bearingsAmsted Canada, Inc. | 1.800.387.5311 | AmstedRail.com8 Interchange Winter 2011 5/10/10 8:03:06 AM478706_PNR.indd 1384760_Amsted.indd 1 5/29/08 11:27:51 AM

Remembering the“Last Spike”Canada celebrates National Railway DayON THE 125TH anniversary of one of the most significantmoments in Canadian history – the driving of the “LastSpike” which completed the country’s first trans-continentalrailway – the government of Canada officially recognizedNov. 7 as National Railway Day.Dean Del Mastro, member of Parliament for Peterboroughand parliamentary secretary to the minister of Canadianheritage; and Fred Green, Canadian Pacific president andCEO, hammered a symbolic spike into the CanadianPacific Railway at Craigellachie, BC, to commemorate thecompletion of Canada’s most important railway system.They were accompanied by members of the Shuswap Nation,area mayors, local schools and special guests from the LordStrathcona Horse Regiment (Royal Canadians) and the RoyalRegiment of Canadian Artillery.continued on page 10Interchange Winter 2011 9

Remembering continued from page 9“The Last Spike represents thesingle most important constructionproject in the history of our countryand also the most influential in thedevelopment of Canada’s nationalidentity. It represents the completionof the railway and the fulfillment ofPrime Minister John A. Macdonald’spromise to British Columbia to connectthe province to the rest of Canada byrail,” said Del Mastro, who noted CPplayed a critical role in establishingCanada’s first national park, Banff,125 years ago.“The famous ribbon of steel unitedCanada from the Atlantic to thePacific, encouraged the settlement ofour Prairie and Western provinces, andallowed goods, services and people toflow from coast to coast.”The Last Spike signaled thecompletion of the CPR and remains asymbol of national unity in Canada.At the time, it fulfilled an 1871commitment made by the Canadianfederal government to BritishColumbia, which stipulated a railroadbe built joining the Pacific provinceto Central Canada. The promise ofa transcontinental railway had beena major factor in British Columbia’sdecision to join the CanadianConfederation.“This iconic event marked animportant chapter in our history,but also signaled the innovation therailway would bring to the countryover the ensuing decades. We honourthe hundreds of thousands of menand women who have worked so hardover the last 125 years to make CPand Canada what it is today,” saidGreen, CP’s 16th president. “Our workcontinues to make history every day –from driving the last spike to drivingthe digital railway.”CP correlated the driving ofthe last spike in 1885 to its focuson the digital railway by puttingstate-of-the-art technology at thefingertips of employees. The railwayannounced a series of legacy gifts toeducational institutions supportingtechnological innovation andhelping to shape future leaders forthe transportation industry.Most notably, CP pledged $1million to the formation of theCanadian Centre for AdvancedSupply Chain Management andLogistics within the Universityof Calgary’s Haskayne Schoolof Business and the Van HorneInstitute, and $250,000 to createan endowment fund named“The Teck Graduate Award inEnvironmental Sustainability”within Simon Fraser University’sfaculty of environment, inrecognition of CP’s long-timepartner, Teck Resources Ltd.The Canadian Pacific Railwaywas founded in 1881.The firsttranscontinental train leftMontréal, Quebec, and Toronto,Ontario, for Port Moody, BC, onJune 28, 1886. The final spike wasdriven at Craigellachie at 9:22 a.m.on Nov. 7, 1885. It was driven inby CPR railroad financier DonaldSmith, marking the end of a sagaof natural disasters, financial crisesand even rebellion that plaguedCanada’s first transcontinentalrailroad from its beginning. ●10 Interchange Winter 2011

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Making Sure the Big Stuff FitsBehind-the-scenes experts ensure logistics, safety on railsRAILWAYS ARE OFTEN called on to transport immense pieces of machinery to industrial sites across North America.It’s a small part of their overall business, but one that has to be done just right.Marcel Cedilotte, director of mechanical services with theRailway Association of Canada, and Bob Corfield, managerof car loading rules operations & regulatory affairs, are oftencalled on to make sure shipments are properly loaded and safeto move.Both have been on the mechanical department side of thebusiness since the 1960s and have seen just about everythingmove over the rails. “About the only thing that hasn’t changedin that time is the width of the track,” Corfield said.Windmill parts, large reactors for refineries, jumbosizedelectricity transformers, farm equipment, constructionmachinery, generators and excavators for mining and oilsands development and even roof pieces for B.C. Place. In thebusiness, it’s known as dimensional or open-top loading.So when does machinery become a dimensional load?Cedilotte says once it is too long, wide or heavy to fit on astandard flat car. If it weighs more than 100 tons or overhangsthe end of the car, it is a dimensional load and requires specialhandling. Attention also has to be paid to the load’s centre ofgravity. If it is too high, the freight car could start wobblingand lead to an accident.So what’s the concern?The railways carefully measure clearances along theirrights of way, Cedilotte said. If a load is too wide, itcould destroy valuable trackside monitoring or signalingequipment. Too high and it might get stuck in a tunnel orsmash into the tunnel entrance or a bridge. Too heavy, itcould lead the car it’s riding on to collapse. Any of theseconditions could translate into a derailment. Imagine havingto move the load so the track could be repaired. Or extractit from the tunnel. Better to make sure it is loaded correctlybefore the wheels turn.Both CP (www8.cpr.ca/cms/English/Customers/New+Customers/What+We+Ship/How+to+ship+machinery.htm) and CN (www.cn.ca/en/shipping-dimensional-loads.htm) have extensive details on their websites about stepsrequired to have a dimensional load moved. Both haveclearance bureaus staffed with experts who can adviseshippers on dimensional loads.Cedilotte said shipment shape also plays a role in decidingwhether it can be moved as is or broken down into smallerparts. The destination is another important factor, he said.“The configuration of the tracks determines what can move onthe line. Sometimes, the shipment may have to take a longerroute to get to its destination.”For example, a windmill manufacturer inGaspe has to position its blades in a precisemanner on a flatcar to fit safely through anarrow tunnel.For Cedilotte and Corfield, instructingshippers and carriers on the best ways to loaddimensional or other shipments is a big partof their jobs. That means a lot of time on theroad to instruct employees on the intricacies ofdimensional loads. “We work with our partnersto design a way to fit the load on the cars,”Cedilotte said.There are heavy duty flat cars, some withextra wheels to spread the weight, and different types ofdepressed centre cars specially designed to carry big loads.Sometimes a load is spread over two cars to ease the strain onthe cars and the track. The cars receive extra maintenance toensure their safety.Sometimes dimensional loads can be shipped in regularfreight trains while some loads are moved in their own trainsat slow speeds during daylight hours as a safety precaution.When the railways got into the intermodal business in a bigway, they raised and widened tunnels to accommodate doublestackcars. That also expanded the size of dimensional loadsthe railways could carry.In the end, though, it still takes people like Cedilotteand Corfield, tape measures in hand and loading guidebooks at the ready, to make sure loads can safely reach theirdestinations. ●Interchange Winter 2011 13

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CP Signs Service AgreementsDeals with DP World Vancouver and TSI enhance BC port presenceCANADIAN PACIFIC HAS signed service agreements with two port terminal operators that will enable the partners tofurther improve the flow of containers through the Port of Metro Vancouver.The agreements with DP World Vancouver and TSITerminal Systems Inc. (TSI), a subsidiary of GlobalContainer Terminals, are aimed at attracting more businessto the Vancouver Gateway.Michael Moore, president and CEO of Global ContainerTerminals, said TSI’s agreement with CP “moves us downthe path of a high performance, efficient and reliable supplychain. We will measure performance changes, share bestpractices and work cooperatively toward growth for thebenefit of our mutual customers.”TSI is the largest container terminal operator in Canada,handling more than 70 per cent of the containerized cargothat moves through the Vancouver Gateway.TSI and CP said they will coordinate working groups inthe fields of operations, technology and marketing to identifytools and processes for productivity improvements. “Thiscollaborative effort will improve service on all levels forsteamship lines, shippers and consignees,” the companiessaid in a statement. “This will include improved informationsystems that enhance the visibility and predictability ofcustomer demand.”Fred Green, CP president and CEO, said “This agreementwill increase the efficiency and reliability of this major supplychain. Between 2001 and 2008, collaboration betweenterminal operators and CP has led to a 229 per cent increasein loaded import containers through Canada’s Asia-PacificGateway terminals in Vancouver.”Global Container Terminals Inc. is a wholly-ownedsubsidiary of the Ontario Teachers’ Pension Plan, one of thelargest financial institutions in Canada. It operates containerterminals in Vancouver and nearby Delta as well as theUnited States.DP World and CP have agreed to “coordinateidentification of available tools and processes for productivityimprovements for railways, terminals and shippinglines. This will include improved information systems thatenhance the visibility and predictability of customer supplyand demand.”Matt Hoag, CEO DP World Vancouver, said “Thisagreement outlines a number of goals and specific actionssuch that all stakeholders in the supply chain can havemeasurable accountabilities. Over time we can measureperformance changes, characterize best practices, and workcooperatively toward growth.”The companies plan ongoing discussions on additionalopportunities for improvement in the performance of thesupply chain, creating further growth in container trafficthrough Centerm in Vancouver.CP and Teck Resources have signed a 10-year dealcovering the transportation of Teck’s steelmaking coal fromits five mines in southeast BC to Vancouver area ports. Thecompanies said the agreement reflects their “commitmentto work together to achieve growth in the volume of coalshipped through a range of economic and marketplacedynamics and provides for flexibility over the long term. Theagreement provides for investments by CP that enhance coalhandling capacity to provide for Teck’s volume growth.”Don Lindsay, Teck President and CEO, said the agreementgives his company “the certainty we need to realize ourgrowth strategy in coal and to deliver our increasedproduction on a timely basis to our key markets.”Green said “CP is delighted to have participated in thecreation of a unique and collaborative agreement that setsthe foundation for the next decade. Our ongoing dialoguehas provided new and deeper insight into Teck’s growthobjectives. Importantly, the agreement provides the stabilityand confidence to grow our business and enhance this worldclass supply chain for our mutual benefit.“(CP is committed) to our customers and servicereliability. As part of our efforts to continually improvesupply chain performance and foster industry leadingcustomer service we have negotiated a number of serviceagreements with our key supply chain partners – includingcustomers, ports and terminals. We have also implementeda number of new initiatives which focus on improving ourfirst and last mile performance including a yard reliabilityprogram.” ●Interchange Winter 2011 15

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Coming TogetherRAC and partners host North American Rail SummitFOR THE FIRST time ever, the Railway Association of Canada (RAC) and the Canadian Association of Railway Suppliers(CARS) jointly hosted more than 570 rail business leaders at the North American Rail Summit (NARS) by inviting Americanpartners to join the RAC’s AGM. Traditionally held in Chicago for the Coordinated Mechanical Association (CMA) andRailway Supply Institute (RSI), this was the first time the North American Rail Summit was held outside the U.S. and inMontreal, a hub for transporting goods by rail across the continent.The NARS 2010 plenary session was opened by AntonioBoemi, vice-president, Growth and development at TheMontreal Port Authority. In his remarks Mr. Boemidescribed Montreal’s choice position as an integrated intermodalcentre that is home to major railway infrastructureincluding the significant presence of CN and CP, and theconcentration of a large number of suppliers and consultantswith expertise in the rail sector.The summit featured MARTS, IAROO, LMOA andABA technical sessions, tours to Port of Montreal’s railoperations which total 100 kilometres (60 miles) of trackand six locomotives, CAD Railway Industries, a innovativelocomotive and railcar repair shop, and VIA Rail Canada’sISO 14001 certified maintenance facilities.NARS 2010 took the Canadian rail industry to a newlevel and “allowed us to extend our reach across the borderfor the first time” said Bruce Burrows, vice president, Publicand Corporate Affairs of the Railway Association of Canada.An open AGM and tradeshow started as an experimentfor the RAC to bring members and rail business partnerstogether just three years ago in Vancouver and has grownever since. “This year’s attendance dramatically exceeded ourplanning expectations”, said Mr. Burrows.Keynote speakers included VIA Rail Canada CEO MarcLaliberté (see separate story) who shared his objectiveto improve the way that different modes of intercitytransportation complement each other to provide travelerswith seamless transfers from one mode to another. AECOM’sdirector of economics Mario Iacobacci, Ph.D., in Montreal,who provided an economic forecast for rail and DavidGeorge, CEO, CRC for Rail Innovation Australia who gaveconference attendees an international perspective on bestpractices for public-private sector cooperation on rail R&D.Some 52 tradeshow exhibitors did brisk business withlarge numbers of delegates during the marathon two-dayevent with many reporting actual sales and large numbers ofsales leads as was the case with the International Heavy HaulConference booth where booths were sold for the next bigrail event to be held in Canada next June in Calgary.Finally, the Railway Association of Canada announcedthe winners of the 2010 rail safety and environment awardsat a gala dinner that was held at historic Windsor Station.The RAC Safety Award, in the Class I railways category, was awardedto Canadian Pacific for its Sprain/Strain Injury Risk Reduction Toolkitinitiative. CP’s Toolkit provides several innovative tools to educateemployees on sprain/strain injury risks. This employee-driven initiativeraises awareness and positively impact personal safety by decreasingsprain/strain injury risk both at work and at home.The RAC Safety Award, in the Non-Class I railways category,ArcelorMittal was selected for its New Welding Shop Lay Outinitiative, which makes some tasks safer and more efficient,particularly through the introduction of their in-house railcar sideframe positioner, and their slat system forming protective wallsagainst weld splattering.Interchange Winter 2011 17

Specialists inoutsourcedrail servicesRailTerm is a diversifiedrail services contractorwho provides customservice solutions torailway operators whowish to outsourcemission-critical activitiessuch as:Established as the most prestigious recognition of excellencein the Canadian rail industry the Awards recognize theoutstanding safety and environmental developments for railservices and promote the activities of operators to improveon the stellar environmental and safety performance of theCanadian rail industry. ●Contact: François Prénovost(514) 420-1212info@railterm.comDispatch services;Track & signalmaintenance;Terminal management;Rail Traffic Controlsoftware.www.RAILTERM.comThe RAC Environment Award, in the Class I railways category,went to CN for its development of Walleye Spawning Groundsinitiative. This initiative introduced a new concept in environmentalmitigation for rail work, and included the involvement of aFirst Nation in the concept and development of a solution thatultimately allowed the use of local rock and the development of afish nursery.474793_Railterm.indd 15/18/10 7:45:15 AMWe perform allrailway related services,professionally, safely andefficiently.In business since 1965.464525_ABRail.indd18 Interchange 1Winter 2011 3/2/10 7:45:25501981_GreatPlains.indd AM110/20/10 9:57:00 AMServices offered:The RAC Environment Award, in the Non-Class I railwayscategory, went to GO Transit/Metrolinx for its bike racks initiativeon their new Niagara Falls service. The bicycle rack/holder canaccommodate all types of bikes. Bicycles do not need to bestrapped in, but rather simply need to be wheeled into place.o Locations All Across Canadao Track Construction & Maintenanceo Railway Maintenance Programs(Surfacing, Defective Rail Replacement,Ditching, etc.)o Railway Rehabilitation (Ties, Rail, Ballast)o Track & Railway Property Developmento Dismantlement & Salvageo Supply Track MaterialsGREAT PLAINS RAILo Emergency & Derailment ServicesCONTRACTORS INC.Box 19, Group 210, RR2, Winnipeg, Manitoba R3C 2E6SERVING ALL OF YOUR RAILWAYNEEDS COAST TO COASTPhone: 204.633.0135 • Fax: 204.694.26231-800-661-5645 www.abrail.cominfo@greatplainsrail.com

VIA Focused on CustomersImprovements in service, operations the key to boosting trafficVIA RAIL BELIEVES the best way to attract travellers to its passenger trains is providing the kind of service that mattersmost to them, said Marc Laliberte, the railway’s president and CEO.“There is no magic formula here,” he told the NorthAmerican Rail Summit in Montreal. “Essentially, we believethat the secret to continued growth is to run an excellentoperation and to become increasingly more efficient ateverything we do.”As VIA moves forward, it will gain “room to maneuverand make some smart business choices that we are confidentwill really pay dividends as we go forward. Choices likereducing trip times, adding more departures and improvingour schedules generally.”When he moved into the top job at VIA in early 2010,Laliberte said he wanted to take time to fully understand thecompany’s business before expounding his ideas on how toimprove its performance. In recent months, he has spokenacross the country sketching out those ideas.“Ultimately, our goal is to post growth that towers aboveoccupancy indicators for public transportation in Canada,”he said. Success will come from “honing our marketingstrategies, aligning our fares with various other competitiveoffers, rewarding loyal customers and entering into strategicpartnerships to expand our service offer.“Making even small changes in an organization takespatience, persistence and an alignment right across the boardwith goals and approaches. I am pleased to say that there isvery strong alignment throughout VIA Rail with respect togetting the job done.”VIA will work at increasing value for customers throughcontinuous improvement of processes. One key area iseliminating waste such as overproducing, overstocking, poorlogistics, downtime of people or equipment, and even lostcreativity, or not using our people to their full potential.“Customers do not want to pay for our lack of efficiencyor waste, and they should not have to,” he said. “Just asimportant, getting rid of the waste is going to allow us tomake those creative, smart choices that will help us retain ourcurrent customers and attract new ones.”Over the next three years, almost $1 billion will be investedin the passenger rail network in Canada. This signifies anunprecedented infusion of capital, given that the governmenthas not invested this much money since the company’sfounding in the 1970s.As a result, VIA will have more rapid, more efficient andless energy consuming locomotives, he said, and will providemore appealing, comfortable, totally renovated passengercars. With respect to operations, it will improve and expandkey components of the rail infrastructure to avoid bottlenecksin the Montreal-Ottawa-Toronto triangle and modernize thesystem throughout the Quebec-Ontario corridor.VIA will soon embark on the implementation of a newwireless Internet system that’s far more high performing andcapable than the current system.VIA achieved an 83 per cent on-time performance in2009 and Laliberte wants that figure to reach 90 per centas soon as possible. He said most VIA trains run overthe tracks of freight railways. “Balancing a growing androbust freight business while making it possible for VIA toimprove reliability and on-time performance, is not an easychallenge,” he said. “This is what our customers want, andthis is what we will provide.”“There is no magic formula here.Essentially, we believe that the secret tocontinued growth is to run an excellentoperation and to become increasinglymore efficient at everything we do.”Marc Laliberte, President/CEO – VIA RailLaliberte said VIA runs its business affairs in the samemanner as a private enterprise. Over the past 10 years,with respect to operating budget, it has reduced financialdependence on the government by 44 per cent, whilemanaging to increase sales by 85 per cent.Additionally, since 1990, its fuel consumption is downby 25 per cent and emissions by 19 per cent. The entiretransportation sector generates 27 per cent of all thegreenhouse gas emissions emitted in the country, whichamounts to 200,000 kilotonnes per year, one of the highestper capita levels in the world.But freight and passenger railways contribute only 3 percent of transport sector greenhouse gases in Canada.“We have serious concerns about the environment, whichis why we have incorporated an environmental approach intothe very core of our business strategy,” Laliberte said. “It isone of the company’s six priorities, in the same capacity as thefinancial results or our human resource development. It is atrue commitment for which I am accountable to the board ofdirectors.” ●Interchange Winter 2011 19

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Industry News and DevelopmentsPiikani Emergency Session the First of its KindCanadian Pacific has been North America’s safestCP Police Service, which contacts 911 to deploy local firstrailroad in 11 of the past 13 years. Through extensive use responders, including police, fire and emergency services.of technology, regulatory compliance and enforcement and The NMC then contacts local field operations managers andeducation from the Canadian Pacific Police Service (CPPS), emergency response managers. Calls are also initiated tothe company is well-positioned to continue its positive safety shippers as well as provincial/state and federal agencies totrend in the industry. Unfortunately, despite all the work that assist them in their deployment decisions.goes into prevention, incidents still happen.CP’s corporate emergency response plan provides a provenEarlier this year, the unthinkable happened on Canadian format for managing railway incidents by assisting andPacific’s mainline near the small Piikani First Nationsbecoming part of the incident command site and emergencycommunity in southwestern Alberta. During a heavy ice fog operations center. Each municipality across CP’s networkapproximately 12 cars of unidentified mixed cargo derailed at has its own emergency response plan complete with keythe Highway 786 crossing. Fortunately for all involved, this community contacts and tested local call-out procedures,was just a walkthrough of a conjured-up “worst-case scenario.” which include contact information for rail-related incidents.In fact, mock disaster exercises such as this are a regularCP’s response to a dangerous goods incident isoccurrence across Canadian Pacific’s 16,000-mile network. coordinated with local emergency responders, whichDuring this emergency preparedness exercise neartypically includes local operating staff, the CP Police Service,Brokett, AB, 75 people were on-hand, including the Piikani emergency response and dangerous goods field manager,First Nations Chief Floyd Provost, council, band members, community relations and hazardous materials contractors.RCMP, Indian & Northern Affairs representatives, Alberta These people work closely with the communities, emergencyHealth services, Provincial Emergency Services, Piikani responders and various government agencies to ensure theadministration, local emergency responders and members of incident is cleaned up safely and responsibly.the CPPS.“In the event of an evacuation, where do people go, who“This is why we also work extensively with communities will feed and house them – these are all questions that needto ensure everyone is well prepared in the unlikely event of clear answers before an incident happens,” Poznikoff said.a rail-related incident,” said Rick Poznikoff, community “Through these table-top exercises, we can ensure that allrelations manager. “One of the most significant community partners are aligned and understand their roles should aprograms that we are involved in is table-top exercises. worse-case scenario become reality.”During table-top exercises, we test and review thecommunity’s emergency response plans through training Burned Bridge Spurssessions – this helps to identify any gaps, and strengthens the Innovative Solutioncommunication process.”Just one month after a fire destroyed the Dead HorseCP makes it very clear that while the company is there Creek timber train bridge, service has resumed along ato support to support the community in its emergencytemporary detour track on CP’s LaRiviere subdivision.preparedness, the company does not lead the exercise.While investigators were trying to determine the causeEstablishing clear lines of communication and protocols of the fire, the need for a new way to traverse the creek wasbefore an incident occurs ensures the best possible outcome. pressing. Dozens of customers rely on this stretch of track toCP clearly identifies three priorities during an incident: the ship their manufactured goods and products across Canadasafety of the community, its employees and the safety of the and the U.S. The engineering services team, assisted byenvironment. It is only once the safety of these stakeholders Morgan Bonnell, manager track maintenance, Winnipeg,is ensured that restoration occurs and operations resume. was tasked with finding a way to allow us to resume“This also gives us an opportunity to educate theoperations until a permanent bridge could be erected.members of the community who otherwise might not know “Since we knew that a new bridge would not be completemuch about trains or the rail industry,” said Poznikoff. until later this year, we opted to build a shoofly – a“Some of the high-level information that we cover includes temporary detour track,” Bonnell said. “This approach alsorailways in Canada, our safety performance, our regulatory required us to install several culverts.”safety framework, preventative measures including train and A culvert helps channel water underneath the shoofly.product documentation/inspection and what happens in the The challenge, though, was that the team needed to buildevent of an incident.”enough culverts to accommodate water flow from 900 squareIf an incident has been confirmed, the CP’s Network miles. Through consultation with Manitoba InfrastructureManagement Center springs into action by advising the continued on page 22Interchange Winter 2011 21

Industry News and®Developmentscontinued from page 21MOORHEAD, MINNESOTAand Transportation, the team decidedto install two nine-foot, two eightfootand four seven-foot culverts. Theculverts will divert the channel back toits original alignment.“The culverts allowed us to quicklyPortaCo, Inc.build the temporary shoofly locatedServing Your Needs for 100 feet from the site of the originalOver 30 Years!bridge – they will also be instrumentalin the construction of the newpermanent structure,” Bonnell said.“Bottom line, we wanted to resumeas close to normal operations for ourcustomers.”“Coordinating with differentagencies and overcoming variousobstacles, most notably the weather,made completion of this projectdifficult,” said John Moreash, generalmanager, engineering services. “Thefact that we were able to resumewww.portaco.comfull operations safely and in such a(218) 236-0023short time is a testament to the skill,1805 2nd Ave N Moorhead, MN 56560dedication and hard work of all theemployees involved.”3/9/09 3:13:14 PMPartial Restorationof Ontario ShortlineRailLink Canada will continuefreight operations on the northernportion of the Ottawa Valley Railwayline under a long-term deal withCanadian Pacific. It has plans toresume operating the rest of theline that it ceased operations on inDecember 2009.RailLink, a subsidiary ofRailAmerica, has signed a long-termdeal with CP to operate the 157-mile stretch from Sudbury throughMattawa to Temiscaming, Que. The9/10/09 11:29:10 PMagreement is good for five years withan option for future extension.RailAmerica President and CEOJohn Giles said the retained portion ofthe line, which generates traffic, willmake a positive contribution to thecompany’s net income.“We are pleased to maintain thisrailroad as part of our portfolio andcontinue our relationship with CPwww.ttrly.comunder this new operating agreement,”Giles said. “The current operationremains an attractive enterprise for22 Interchange Winter 2011 5/18/10 8:16:10 AM420287_PortaCo.indd 1444284_Montana.indd 1479278_TheToronto.indd 1

oth us and CP. We look forward to aproductive, long-term relationship withCP and the customers of the OVRR.”The shortline primarily transportspulp, paper and allied products.The only traffic on the southernportion of the line, which runsthrough Pembroke, Renfrew andArnprior, had been CP trains runningbetween Montreal and Sudbury butthe railways routes all that trafficthrough Toronto.CP says it hasn’t been able to reacha deal with a private operator for thesouthern portion of the line and hasoffered it to the federal and provincialgovernments.RailLink also operates the CapeBreton & Central Nova Railway inNova Scotia and the Goderich &Exeter and the Southern OntarioRailway in Ontario.second train, was expected to add$20 to a ticket and that made theservice uncompetitive, Amtraksaid. The second train carries about75 passengers a day and the stateof Washington estimates it hasbrought about $15 million a year inadditional revenue to Vancouver’stourism industry.Vancouver Mayor GregorRobertson welcomed the move. “Iwant to thank the federal governmentfor making the investment to keepthe second Amtrak train operating,”he said. “This is good news forVancouver’s tourism industry and ourlocal economy.”Treasury Board President StockwellDay said the extra train without the feewill give Amtrak and the B.C. tourismindustry time to analyze the service tosee if there is enough volume for it tocontinue operations.“The announcement is great newsbecause we believe a second train willcontinued on page 24Second AmtrakCascades Trainto ContinueA second daily Amtrak passengertrain between Vancouver and Seattlehas been given another year withoutpaying a Canadian border inspectionfee that threatened to derail theoperation.In the face of widespread supportfor the train in British Columbiaand the United States, Public SafetyMinister Vic Toews said the CanadaBorder Services Agency (CBSA) hasbeen told to pay the $800,000 annualcost of the inspection from its existingbudget until next October.Amtrak, the national passengertrain operator in the United States,started the second daily Cascades trainin 2009 as a pilot project for the 2010Winter Olympics in Vancouver. Theservice was supported by both the stateof Washington and British Columbia.The second train is scheduled intoVancouver at 10:50 p.m. and departsthe next morning at 6:40. The firsttrain gets into Vancouver at 11:40 a.m.and leaves at 5:45 p.m. The CBSA hadannounced it would start charging a$1,500 inspection fee on the secondtrain, starting Nov. 1.The fee, to recover the costof processing passengers on the461914_NDT.indd 1HOWE GASTMEIER CHAPNIK LIMITED20275 Clark Graham, Baie d’UrféMontréal, QC, Canada, H9X 3T5Tel: 514-457-7650 Fax: 514-457-7652Consulting Engineers specializing inNoise & VibrationWith experience in mainline and urban transit,HGC Engineering can provide the answers.• noise impact studies & measurements• ground borne vibration, measurementand control• Building isolation design2000 Argentia Road, Plaza 1, Suite 203Mississauga, Ontario L5N 1P7P: 905-826-4044 F: 905-826-4940www.hgcengineering.com1/22/10 10:46:28 AM327618_Howe.indd 14/19/07 12:05:17 PMInterchange Winter 2011 23

Industry News and Developmentscontinued from page 23be viable,” said Stephen Regan, president of the Council ofTourism Associations of B.C.Amtrak says it has also seen an increase in ridership on itsoriginal train, owing to the added convenience of having achoice of return times.CN Marks 15 YearsSince PrivatizationTo mark the 15th anniversary since it became a publiclytraded,shareholder-owned company, CN has unveileda special logo to mark what President and CEO ClaudeMongeau calls “the amazing transformation of CN from aCrown corporation to the best railroad in North America.”The 15th anniversary logo represents how far CN hascome over the past 15 years, he said. It is featured in a widevariety of CN employee communications vehicles, at FamilyDays, departmental activities and other events. Several CNlocomotives were also decorated with the anniversary logo.As a gesture of appreciation, CN has offered itsemployees a selection of limited-edition gifts speciallybranded with the anniversary logo. For employees whoretired since 1995, the company is expanding its CNRailroaders in the Community program to include retiredemployees’ volunteer efforts for registered charities. Severalyears ago, CN introduced the program, which providesgrants to charities CN employees volunteer with. Now CNretired employees will be eligible to receive a cash grant forthe charitable organizations they help.Privatization “allowed us to become the best railroadin our industry, which we can all be proud of,” Mongeausaid. In a speech to the Canadian Maritime Conference inMontreal this fall, he said “in a remarkable transformationjourney over the last 15 years, CN has built a strongfranchise and a solid business model.“As a new CEO, I know that I stand on the shoulders ofgreat leaders. Paul Tellier started it out. He had the visionto do three things to a stodgy Crown corporation. First,he privatized it. Then he turned it into a North Americanrailroad. And, finally, he set a course to make that railroadthe best in North America.“Then Hunter Harrison came in with his genius forrunning a precision railroad. The traditional business modelfor railways was to maximize trainload by accumulatingtonnage – regardless of what that meant to network balanceand velocity.“Hunter had a different idea. He taught us to focus onthe trip plan of each car – from origin to destination. Thisprovides faster speed and higher throughput in a balancednetwork. For our customers, that means much reducedtransit time and more reliable service. This, in turn, helps ourcustomers compete in their end markets.”The first 15 years of a privatized CN “has seenan amazing journey of innovation and operationalexcellence. My job is to protect that legacy and buildupon it so that the journey continues. How am I going todo that? One way is to help all our partners in the supplychain to harness the enormous power that precisionrailroading brings.” ●NATHAN AIRCHIME INC.EFFICIENCY DISTINCTION SAFETY RELIABILITY ECONOMICAL1102 Windham Road, South Windham, CT 06266Tel: 860 423 4575 Fax: 860 450 0519www.microprecisiongroup.com ISO 9001:2000 RegisteredDual tone heated horn for commuter rail with under frame mount.Sealed heating system to prevent snow and ice build up during severe winter and harshenvironmental conditions.Heating is automatically controlled by enclosed thermostat.Stainless steel Conical Debris Filter (CDF) designed to filter debris / snow and to withstanddirect impact from flying rocks, ballasts yet acoustically transparent.Standard five tone air horn of modern locomotives.A workhorse of Class I railroads for over 50 years with solid track record of reliability.Acoustically and harmonically designed to enhance audibility and to improve public safety.Bell configuration can be reversed to suit different applications.Passenger and mass transit horns.Breakthrough electronic valve design to control horn output as a function of speed.CS series horns available in heated versions.Contact us for further details.466119_Nathan.indd 124 Interchange Winter 20112/5/10 8:04:32 AM

Vancouver Commuter ServiceBeyond ExpectationsOlympic surge in ridership prompts renewed quest for customersBOOSTED BY A superb showing during the WinterOlympic Games, commuter rail operations in Vancouverhave seen a surge in riders to levels projected for the future.In response, TransLink – the authority that plans,funds and administers train, bus, SeaBus and other publictransportation services in the Vancouver area – is working toincrease the frequency of transit services to keep attractingnew customers, said spokesman Drew Snider.“The Olympics showed the public what we could do,”Snider said. “We saw 1.6 million boardings a day during theGames on our trains, buses and SeaBuses. Overall, we had a16.4 per cent increase in boardings.”TransLink’s Olympic performance earned MichaelMadill, then vice president of Olympic Transport andnow VP of Enterprise Initiatives, an award of achievementfrom the Transportation Association of Canada. Itrecognizes those who have made “positive and measurableimprovements to transportation and who have showninitative on a particular project.” Madill was cited “forshowing great leadership in his work preparing TransLinkfor the 2010 Winter Olympics.”This fall, the West Coast Express (WCE) is taking deliveryof seven new bi-level coaches so it can increase capacity by2,000 riders daily and improve service for customers. Theheavy-rail service runs from Mission, about 60 kilometreseast of Vancouver, along the north shore of the Fraser Riverthrough Maple Ridge, Pitt Meadows, Port Coquitlam,Coquitlam and Port Moody into downtown Vancouver.Built by Bombardier Transportation at its Thunder Bayplant, the new cars will be in full operation before the end ofthe year, Snider said. Initially, they will replace existing carsthat will be refurbished and upgraded and then will be usedto expand capacity by running longer trains.“The new cars and station upgrades will help meetgrowing demand for service,” said Doug Kelsey, CEO ofBritish Columbia Rapid Transit Co. Ltd. and executivevice president of TransLink. “We are pleased to providethe thousands of customers who use West Coast Expressevery day a more comfortable and enjoyable experience,while adding capacity for the future. Thanks to governmentinvestment, we are delivering on our mandate to move peoplearound the region through sustainable solutions.”The new coaches are part of a $28.1-million projectsupported by the federal and provincial governmentsthat also includes yard upgrades at the Waterfront andMission stations to accommodate the new cars. Some safetyimprovements to service will also be made, including bettercrossing guards at Maple Meadows Station.Since its debut on Nov. 1, 1995, ridership on the WestCoast Express has more than doubled to 10,500 a dayfrom about 5,000 and it has carried more than 28 millionriders. This is equivalent to taking 4,300 cars off the roadduring weekday peak periods and reducing greenhouse gasemissions by 21,502 tonnes, Snider said.continued on page 27• RAIL GRINDERS • WELD SHEARS • SPIKE DRIVERS • TIE TAMPERS • HYDRAULIC POWER UNITS • MAINTENANCE CARTS •SPIKE PULLERS • RAIL PULLERS • CLIP MACHINESServing the industry for over 40 yearsWe manufacture and distribute a wide variety of portable gas& hydraulic hand tools, as well as large Maintenance-Of-Wayproduction equipment. We’ll be glad to demonstrate ourTo make an appointmentat your location call:(262) 637-96811524 Frederick St., Racine, WI 53404Fax (262) 637-9069 • www.racinerailroad.comRacine Accu-Laser Rail GaugeDesigned to measure track structure using laser technologyrather than existing mechanical rail gauge systems for ahigher level of accuracy. Deploys easily from Hi-Rail vehicle.• IMPACT WRENCHES • TIE PRESERVATIVE & PLUGGING APPLICATIONS • MATERIAL RECLAIMERS • TIE PLATE INSERTERS •RAIL SAWS • RAIL DRILLS • ANCHOR MACHINES501773_Racine.indd 111/4/10 10:40:19 PMInterchange Winter 2011 25

From Driving The Last SpikeTo Driving the Digital RailwayOn November 7 th Canadian Pacific celebrated the 125 th anniversary of the completion of Canada’s transcontinentalrailway – a feat of innovation and engineering that linked a nation and built the Canadian economy.Just as we drove the last spike in 1885, today we are driving the digital railway, putting state-of-the-arttechnology at the fingertips of our employees. Innovation and technology like our industry-leading TrainArea Marshalling system, Distributed Power operations and sophisticated predictive train and track inspectionsurveillance that allows us to operate longer, more efficient trains and transport the goods and commoditiesCanadians rely on every day.Time-honoured CP ingenuity continues to deliver safe, reliable and efficient transportation solutions acrossNorth America and has solidified us as a trusted partner for our customers.Join us in celebrating 125 years of innovation and see how CP is Driving the Digital Railway at www.cpr.ca/go/digital.www.cpr.ca

Vancouvercontinued from page 25The federal government also providedfinancial support for other Vancouvertransit improvements, including thepurchase of new fuel-efficient buses,customized and accessible vehicles,SkyTrain cars and a third SeaBus.The British Columbia governmentis supporting the projects through a$14-billion Provincial Transit Planthat is intended to double ridershipacross BC and reduce greenhousegas emissions cumulatively by 4.7million tonnes by 2020.One of the jewels of Vancouvertransit is the Canada Line, which openedin August 2009 to serve the Olympics.It connects Richmond and VancouverInternational Airport with downtown.Trains on that line – which is rununder a separate operating agreementwith PROTRANS BC – are scheduledto increase in frequency in the fall of2011. The Canada Line has had aripple effect in transit service aroundthe Lower Mainland, particularly inthe region south of the Fraser River.Long-haul buses, which had beencarrying commuters all the way intodowntown Vancouver – over 20 kmin some cases – now connect to theCanada Line.The Expo and Millenium SkyTrainlines, which went into service in 1986,just before Expo 86, received 48 newcars through 2009, giving the entirefleet 30 per cent more capacity.Ridership has grown from 69million in 2006 to more than 73million last year – and that has meantsome creative solutions. ●501209_RailCantech.indd 1• Shortline Railway Operations• Industrial Switching• Rail Yard Design andConstruction• Railway Equipmentand Materials• Bulk MaterialLoading andUnloading• Railcar Repairs& Storage10/21/10 1:30:32 PM416985_CandoRwy.indd 11/23/09 12:04:13 PM3900 Arrowhead DriveHamel, Minnesota 55340(763) 478-6014 * www.loram.comSelf-propelled rail grinders, ditch cleaners,shoulder ballast cleaners, undercutters,rail-mounted excavator/vacuum, andrail handling equipmentProviding creative solutionsto the railway industry for over 39 years.1-800-588-4387www.canac.com427733_Loram.indd 16/2/09 11:31:5493956_CANAC.indd AM18/28/10 8:08:35 PMInterchange Winter 2011 27

OUR TRACKMOBILE® FAMILY ALBUMTRACKMOBILE LLCwww.trackmobile.comVIKINGHERCULESTITANUp to 44,850 lbs Up to 46,100 lbs Up to 49,500 lbstractive effort tractive effort tractive effort477924_Trackmobile.indd 15/28/10 9:22:57 AMPatented ESB Battery OperatedMagnets are the least expensive,easiest to install, most dependablerailroad magnet system available.MOBILIZINGMake your ballast distributioneasier with the Nox Tilt Rotator– continuous rotation, 50 degreesof tilt, better breakout force, NOExposed cylinders.We are AECOM. As a global leader integratingplanning, design and engineering services, wehave the talent and capabilities to help transportgoods worldwide.Most efficient, durable, fastestOur clients benefit from our local knowledge andRail Cropper on the market.worldwide experience in the areas of operations/logistics; intermodal terminals; building andstations; track and roadway; bridges and signals.Get your excavator on and off the tracks safely withRubber or Poly Track Pads.www.aecom.com461800_AECOM.indd 12/2/10 1:00:17 PMPlease support the advertisers who helpedPhone: (716) 751-6565to make this publication possible.Email: sales@moleymagneticsinc.comWeb: www.moleymagneticsinc.com493510_MoleyMag.indd 19/8/10 4:49:34 PM175, Boul. J.F. Kennedy, St-Jérôme (Québec) Canada J7Y 4B5Tél.: (450) 565-91001-800-667-4709Fax: 1-800-442-9817Site web: www.railwel.com490522_Railwel.indd28 Interchange 1Winter 2011 11/4/10 10:55:31 481425_Absopulse.indd PM15/28/10 9:01:26 AM

Putting it in WritingCN signs deals to better shipper serviceWhen Paul Waite wants to knowhow well CN’s intermodal serviceis performing, he looks for glowingshipping containers.The vice president of intermodallaughs as he explains they don’t literallyglow. But they can make for heatedconversations between railway andshipper when the box is sitting on theground in a terminal instead of ridingon a rail car toward its destination.The term came up as Waiteexplained how commerciallynegotiatedservice agreements CN hassigned with major ports and terminalsacross Canada, as well as the westerncoal industry, will work in terms ofgetting shippers better service.Most of the time in the intermodalbusiness, a ship arrives at a port anddrops off the boxes, which get loadedon rail cars and hauled away, Waitesaid. The average dwell time for acontainer is about two-and-a-half days.Then there are the containers thathang around the terminal for muchlonger periods in what Waite calls thesystem’s “blind spot.” Eliminating itthrough closer cooperation betweenthe participants in the system – ship,terminal operator, CN and the endcustomer – is what the agreements aimto fix. They will do that through bettermeasurement of system performance.Claude Mongeau, CN presidentand CEO, told the Canadian MaritimeConference in Montreal this fall that“the terms of the agreements willmake CN a better partner in deliveringresults. We’re all only as good as thesupply chains we serve. All the morereason, then, for all participants inthe supply chains to work togethermore closely to deliver what our jointcustomers require.”The ports were a logical startingpoint for CN’s service improvementinitiative because the company haulsa lot of freight in and out of PrinceRupert and Port Metro Vancouveron the west coast and the ports ofMontreal, Quebec City and Halifax inthe east, he said. Add in New Orleansand Memphis south of the border andthe importance of ports is obvious.“No railway is tied more to thestrength of the North American portsystem than CN,” he said. “More thana quarter of our revenue comes fromoverseas shipments – inbound andoutbound. It’s the largest component ofour franchise.”changes without enough advancediscussion with customers, the ports,and other stakeholders.”With the agreements, CN willengage more deeply with its customersto find out what they need to competemore effectively in their end markets.For example, to help coal exporters,CN has its sales and marketingemployees working more effectivelywith the train operating staff whoknow what the system can deliver, andhow the system can improve.CN has worked hard in recent“The power of this approach isyears to make itself a precisionthat we can see issues develop muchrailway. Harnessing the potential of earlier,” Mongeau said. “From this, bythat approach can help everyone in a working more closely together acrosssupply chain.all functions at CN, we make sure“Over the years, our supply chain we can keep our commitments. Wepartners, including the ports, have can work together to find innovativehad to adjust to the changes that we ways to make the system deliver betterwere implementing,” Mongeau said. performance. We are always looking“Change is difficult – but often well for new opportunities to help grow theworth the effort. Now, I will be the business with our customers.”first to admit that often we made continued on page 30Interchange Winter 2011 29

in Writingcontinued from page 29One benefit of a precision railwayis CN can commit and measureperformance against commitment,becoming more accountable for what itpromises to customers.The important result is that everyplayer in the chain can be bettermeasured to ensure they’re deliveringon their commitments, he said. Morebroadly, the approach allows CN toidentify potential issues and work withpartners before a situation reaches aboiling point. Anticipating issues asearly as possible – rather than havingto deal with problems after the fact – iscritical to efforts,” Mongeau said.The agreements with the ports andterminals all contain a frameworkto measure how each performs andaligns performance more effectively.What gets measured, gets done, hesaid. And by working together tocreate balanced scorecards of keyperformance indicators, the partieswill have information to help delivermore reliable service.“Everyone plays an important rolein these supply chains – from how thevessels are lined up and arrive at theport, to how fast cargo and boxes moveon the dock, to making sure the trainscome in and depart on time, to how fastthe trains are unloaded and loaded,”Mongeau said. “We must act like ateam. With the right organization, theright metrics and the right mindset,finger-pointing goes away.”Waite adds that as a chain improvesreducing the time a ship spendshandling containers or the numberhours it takes to get containers totheir destination, it can raise the barand look for other improvements. CNand its port partners will review theoperation of the agreement on a regularbasis looking for improvements.For the glowing boxes, he said,“we will know where they are,contact the terminal and get themon another trains.” The bottom linewith the agreements “is we knowwho screwed up.”In the few months the agreementshave been in place, dwell times havecome down at Delta Port to less thantwo days. The number of glowingboxes dropped to 40 when six monthsago there would have been 300 to 400.And the reaction from shipping lineshas been very positive.While it’s a long way from thecoasts, CN’s main intermodalterminal in Brampton is undergoingthe same exercise of developing bettermeasurements of its performance.The system can be as good as it isin Brampton, he said. That meansminimizing the number of left behindboxes that didn’t get loaded on a train.Robin Silvester, Port MetroVancouver president and CEO,said the agreement between hisport and CN “will help align portstakeholders’ interests and ensurethat each party is accountable forthe optimal performance of theVancouver Gateway.”The port and CN believe supplychain collaboration is the best wayto help increase Canada’s commercewith the Asia-Pacific region, enlargethe Gateway’s share of AsianWhere is my shipment?Whenwas it unloaded?Has itbeen damaged?When did it gettothecustomerr?Whatisthe temempe peratuturee?When wasit unloadedd?Is the hand brake on or offf?Just One Answer,Call your wireless GPS tracking andmonitoring experts for more information at877-300-6566 or visit www.lat-lon.com495750_Therm.indd 30 Interchange 1Winter 201110/8/10 2:45:26383912_LatLon.indd PM1 12/3/08 10:05:15 PM

containerized imports to NorthAmerica and improve Gatewaycompetitiveness for Canadian andNorth American exports.Under the agreement with thePort of Quebec, CN has cut transittimes for shipments destined toToronto to 38 hours from 53hours, an improvement of almost30 per cent. The port and terminaloperators agreed to more consistentrelease times for shipments and CNadjusted schedules to expedite themovement of traffic over its networkbetween Quebec City and Toronto.CN will explore opportunities toexpedite the shipment by rail of othercommodities moving over the Portof Quebec, including metals andminerals concentrates.It’s likely that service agreementscould be developed with other largevolume customers, he said. CN hasalready introduced a new service planfor grain customers, aiming to getthem hopper cars for loading whenthey want and deliver them to the portson schedule.CN has struck a comprehensivenew supply chain approach tomanaging the flow of coal frommines to West Coast terminals, whichgives CN managers a weekly reportshowing how much coal is on handat export terminals and mines, thearrival date of vessels at the ports,the amount of coal being shippedfrom mines and the number of trainsen route to and from the mines. Ithelps the companies secure coalcontracts and enables the railwaysand shippers to anticipate and solveany bottlenecks.CN has also established strategiccar staging locations near steelproducer facilities, allowing itto respond quickly to spot salesrequirements. One location is at Sorel-Tracy, Que., northeast of Montreal, theother at Paris, Ont., near Brantford.CN is also acquiring 200 coveredgondolas and 200 open coil gondolas.In the future, Waite is hopefulthat instead of getting an earfulabout glowing boxes, he will heara lot of glowing compliments aboutCN’s service. ●468994_Surrette.indd 1Railcar Storage & Industrial SwitchingTransloading & Warehousing Available300 Kenny St. P.O. Box 411, Sarnia, Ontario N7T 7J2Ph: (519) 383-7200 • Fax: (519) 383-7800Email: jon@viprail.com • Website: www.viprail.com2/25/10 8:19:36 PM431583_Vidal.indd 15/26/09 9:06:25 AMInterchange Winter 2011 31

3799 Forest Avenue, Prince GeorgeBritish Columbia V2N 3Y7, CanadaPhone: (250) 614-9182 • Fax: (604) 357-1100Email: info@rtcrailsolutions.comWeb: www.rtcrailsolutions.net➣ Track Inspection & Technical Consulting➣ “GEO” Geometry Car Runs (High Rail GeometryStatic Measurements)➣ Track Inspector Training➣ Project Management➣ Infrastructure Design & Verifi cation➣ Safety Management System Documents (SMS) (T.C.)➣ CROR Operating Rules & Rail Safety Programs➣ Risk Assessments427097_Sumitomo.indd 14/17/09 10:32:02 395688_RTC.indd AM18/22/08 9:45:33 AMTRANSPORTATION INFRASTRUCTUREWe provide quality design and construction management services. This is our wayof contributing to the safe, efficient movement of people and goods within Canada. Mainline, track, storage yardsand sidings Rail and transit signallingsystems Regulatory expertise Rail noise and vibrationtesting/assessment Railway bridges, tunnelsand structures Feasibility studies andenvironmental assessments Heavy and light rail transit Service design General rail consultations Buildings, stations, andspecialty structures(Locomotive and othermaintenance facilities) Heavy haul freight, commuterand passenger rail Project managementCOMMUNITIESTRANSPORTATIONBUILDINGSINFRASTRUCTUREA member ofwww.mmm.ca | www.mrc.ca501404_MMMGroup.indd 111/4/10 10:30:05 PMQuality rails, on timeDAVANAC INC.TÉL.: (514) 421-0177FAX: (514) 421-0188“DISTRIBUTOR OF M.O.W., FREIGHT ANDLOCOMOTIVE PARTS SINCE 1920”740 Notre-Dame West, Suite 1240 Tel.: (514) 369-7245Montréal, QC Fax: (514) 482-6392H3C 3X6 CanadaE-mail: info@wirthrail.comwww.wirthrail.com1936 ST-REGISDORVAL, QC H9P 1H6agélinas@davanac.com32 Interchange Winter 2011

Index to AdvertisersAIR HORNSNathan Airchime, Inc. .............................................................24BALLASTMontana Hydraulics, LLC ........................................................22BATTERIESSurrette Battery Company Limited ........................................31BOGIES, AXLES, WHEELSETS& SUSPENSION COMPONENTSAmsted Canada Inc. ..................................................................8CHARGER - BOOSTERSTranstronic Inc. ........................................................................11CIVIL ENGINEERING PRODUCTS/SERVICESAtlantic Industries Limited .....................................................14CLEANING MATERIALS/SERVICESHallcon Crew Transportation Inc. ..........................................14HI-RAIL EQUIPMENTHi-Rail Leasing ............................................... inside back coverINDUSTRIAL FASTENERSIndustrial Screws & Forge ........................................................6INDUSTRIAL LOCOMOTIVESRailquip, Inc. ...............................................................................6INDUSTRIAL PRODUCTSAmerican Railcar Industries, Inc ..................inside front coverINDUSTRIAL SWITCHINGA & B Rail Services Ltd ...........................................................18Vidal Street Industrial Park Inc. .............................................31INFRASTRUCTURE MAINTENANCEA & B Rail Services Ltd ...........................................................18INFRASTRUCTURE SERVICESA & B Rail Services Ltd ...........................................................18INSPECTION SERVICESA & B Rail Services Ltd ...........................................................18RTC Rail Solutions Ltd. ............................................................32LABORATORY TESTING SERVICESALSTribology ............................................................................34LEASING & SERVICINGTexas Railcar Leasing Company .............................................16LEVEL CROSSINGSA & B Rail Services Ltd ...........................................................18LOCOMOTIVE IDLE REDUCTION SYSTEMSKim Hotstart Manufacturing ..................................................12CONSTRUCTION/BUILDING SERVICESA & B Rail Services Ltd ...........................................................18CONSULTING ENGINEERSHatch Mott Mac Donald .........................................................14CONSULTING SERVICESAECOM Canada Ltd.................................................................28CANAC Inc. ..............................................................................27MMM Group Ltd. .....................................................................32The Original UNIT 5is a Work of ArtCONTRACTING SERVICESA & B Rail Services Ltd ...........................................................18Cando Contracting...................................................................27Great Plains Rail ......................................................................18PNR Railworks Inc. ....................................................................8Rail Cantech, Inc. .....................................................................27The Toronto Terminals Railway Company Limited ...............22CRANES, RERAILING & LIFTING EQUIPMENTA & B Rail Services Ltd ...........................................................18Railquip, Inc. ...............................................................................6CUSTOMS BROKERSSummit Customs Brokers .......................................................20DEPOT AND WORKSHOP EQUIPMENTRailquip, Inc. ...............................................................................6EARTHWORKS STABILIZATIONA & B Rail Services Ltd ...........................................................18EMERGENCY EQUIPMENTRailquip, Inc. ...............................................................................6EMERGENCY RESPONSE PLANNING &PREPAREDNESSRailway 101 Consulting Services Inc. (2009) ........................34EXHAUST SYSTEMSRailquip, Inc. ...............................................................................6FASTENERSUNIT RAIL .................................................................................33FLEET MANAGEMENTAmerican Railcar Industries, Inc ..................inside front coverGAUGING EQUIPMENTA & B Rail Services Ltd ...........................................................18GENERAL ENGINEERINGRail Cantech, Inc. .....................................................................27GPS TRACKING & MONITORING EQUIPMENTLat-Lon, LLC .............................................................................30HATCH COVERS & OUTLET GATESMiner Enterprises ......................................................................6...the others are simply knock-offsToday every North American Class 1 Railroad specifies UNIT RAIL anchorsfor system production and maintenance of way. Safer, easier application onevery rail size makes UNIT 5 drive-on anchors the choice for most regional,short line, and industry railroads. UNIT 5 is preferred by track contractorsbecause it meets or exceeds all engineering specifications forperformance. Consistent high quality and prompt delivery keepthem all coming back to UNIT 5 every time.Railroaders trust UNIT Rail Anchors. You deserve the original—ask for UNIT 5 !UNIT RAIL is an ISO 9001and AAR M1003 Certified Supplier.UNIT RAIL, 8500 W. 110 th Street, Ste. 220 Overland Park, KS 66210Division of Amsted Rail Co., Inc.465629_UnitRail.indd 110/4/10 9:12:04 AMInterchange Winter 2011 33

Index to AdvertisersLOCOMOTIVE SPARE PARTS/SERVICES/REPAIRServices Techniques DHG ......................................................12LOCOMOTIVESChipco Manufacturing Company, Inc. .....................................3H. Broer Equipment Sales & Service Inc. ..............................12Therm-Omega-Tech, Inc. ........................................................30Trackmobile Inc. .......................................................................28MAGNETIC MATERIAL HANDLING EQUIPMENTMoley Magnetics, Inc. ............................................................28MAINTENANCE OF WAY EQUIPMENTA & B Rail Services Ltd ..........................................................18Loram Maintenance of Way Inc. ............................................27Racine Railroad Products ........................................................25METAL FABRICATIONDiversified Metal Fabricators ................................................20MOBILE RAILCAR MOVERSH. Broer Equipment Sales & Service Inc. ..............................12Trackmobile Inc. .......................................................................28NOISE & VIBRATION CONTROLHGC Engineering Ltd. ..............................................................23PLANT HIREA & B Rail Services Ltd ...........................................................18POINTS/CROSSINGS & COMPONENTSA & B Rail Services Ltd ...........................................................18POWER CONVERTERS/INVERTERSAbsopulse Electronics, Ltd. ....................................................28PROFILE MEASURING EQUIPMENTRailquip, Inc. ...............................................................................6PROJECT MANAGEMENTA & B Rail Services Ltd ...........................................................18RAIL CONTRACTORSA & B Rail Services Ltd ...........................................................18RAIL FASTENINGSUNIT RAIL .................................................................................33RAIL LUBRICATORSA & B Rail Services Ltd ...........................................................18Serving the North AmericanRail Industry Since 1961RAIL PRODUCTSSumitomo Canada Limited .....................................................32UNIT RAIL .................................................................................33RAIL SERVICESRailTerm ...................................................................................18RAIL TRANSPORTATION SERVICESCN-Canadian National ............................................................16RAIL WELDINGA & B Rail Services Ltd ...........................................................18RAIL, WHEEL & AXLE TESTINGNDT Technologies, Inc. ...........................................................23RAILCAR MANUFACTURINGAmerican Railcar Industries, Inc ..................inside front coverRAILCAR PARTSAmerican Railcar Industries, Inc ..................inside front coverRAILCAR REPAIRAmerican Railcar Industries, Inc ..................inside front coverRAILCAR STORAGEVidal Street Industrial Park Inc. .............................................31RAILSA & B Rail Services Ltd ...........................................................18M.F. Wirth Rail Corporation ...................................................32Rail Cantech, Inc. .....................................................................27RAILWAY COMPANIESCanadian Pacific Railway ......................................................26VIA Rail Canada .......................................................................11RAILWAY PARTSA & B Rail Services Ltd ...........................................................18Davanac Inc. .............................................................................32Progress Rail Services ..............................................................4ROAD - RAIL VEHICLESRailquip, Inc. ...............................................................................6SECURITY EQUIPMENT/SERVICESAbloy Canada ...........................................................................11SIGNALLING MAINTENANCE/RENEWALA & B Rail Services Ltd ...........................................................18PNR Railworks Inc. ....................................................................8STAFFING SERVICESA & B Rail Services Ltd ...........................................................18SWITCH - HEATING CONTROL/MONITORINGEQUIPMENTA & B Rail Services Ltd ...........................................................18PNR Railworks Inc. ....................................................................8TOOLSPortaCo, Inc. .............................................................................22TOTAL RAIL SYSTEMSA & B Rail Services Ltd ...........................................................18TRACK MAINTENANCEA & B Rail Services Ltd ...........................................................18PNR Railworks Inc. ....................................................................8TRACK MAINTENANCE EQUIPMENTPlasser American Corporation ...................outside back coverTRACK MAINTENANCE EQUIPMENT/SERVICESA & B Rail Services Ltd ...........................................................18Montana Hydraulics, LLC ........................................................22PNR Railworks Inc. ....................................................................8Rail Cantech, Inc. .....................................................................27Railwel Industries Inc..............................................................28Western-Cullen-Hayes, Inc. ...................................................20TRACK MATERIALS/PERMANENT WAY EQUIPMENTA & B Rail Services Ltd ...........................................................18PNR Railworks Inc. ....................................................................8Railquip, Inc. ...............................................................................6UNIT RAIL .................................................................................33TRAIN WASHING PLANT/EQUIPMENTRailquip, Inc. ...............................................................................6TRAINING & EDUCATIONCanadian Heartland Training Railway ...................................20TURBOCHARGERSChipco Manufacturing Company, Inc. .....................................3VEHICLE LIFTING EQUIPMENTRailquip, Inc. ...............................................................................6WEIGHING SYSTEMSRailquip, Inc. ...............................................................................6Your locomotives. Our expertise.Right solutions. Right partner.Burlington, Ontario: 877.732.9559Edmonton, Alberta: 888.489.0057ALS Tribology has been on track as youranalytical testing experts since ourbusiness started. Our company beganas the in-house testing laboratory forthe New York Central Railroad andhas evolved into one of the largestcommercial laboratories in NorthAmerica. Our roots are in rail, whichmeans we understand your equipment.Our laboratories in Canada (and aroundthe world) are ready to help you savemoney, reduce downtime, and improveequipment availability through oilanalysis services specifically designed foryour locomotive maintenance program.www.alsglobal.comWELDING PRODUCTS/SERVICESA & B Rail Services Ltd ...........................................................18Railwel Industries Inc..............................................................28WOOD RAILROAD TIESGross & Janes Co. ...................................................................16Railway 101 Consulting Services Inc. (2009)475 Underwood Ct.Oakville, ON L6L 5P1Tel: (289) 259-5391E-mail: info@railway101.comWebsite: www. railway101.comRailway 101 Consulting Services Inc. provides:Railway awareness programs, Railwayterminology,Emergency Response plan assisance, Safety andcompliance program development, Community awarenessprograms & On-site assistance.501146_ALSTribology.indd 134 Interchange Winter 201110/26/10 10:41:26 AM

HIGH-CAPACITY I PRECISION I RELIABILITY50 YEARSAsset Management.With over 50 machines and a decade of practical experience, the Plasser Dyna-C.A.T. all-in-onehigh speed switch production tamper and dynamic track stabilizer has proven that it can handle multipletasks quickly with an optimum Return On Investment. Available as a single or dual tie tamper, highproductivity, reduction of slow orders and high work quality are the key factors for the continuingsuccess of the Plasser 09-Dyna-C.A.T.’s. Plasser, the worldwide leader in track maintenancetechnology, understands the business of Asset Management.Plasser Canada Inc. I 2705 Marcel Street I Montreal H4R 1A6 Que. I Tel. +1 514 336-3274 I Fax +1 514 336-6517