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Download the publication in PDF-format - Energitilsynet

In 2008, both the number of new cases received and the number of casesbeing heard at the end of the year was similar to 2007.User surveyThe user survey of the DERA secretariat stakeholders for 2008 is basedUser satisfaction is generally higher than the level for 2007. In eight ofthe areas in the survey, user satisfaction has increased, while it has gonedown in two areas.44 Danish Energy Regulatory Authority · 2008

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