cent-collective-switching-app3 PDF 268 KB - Brent Council

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cent-collective-switching-app3 PDF 268 KB - Brent Council

Application FormAPPLICATION FORMPlease note: completed bids should be submitted by 5pm on 30 th November 2012 by email tola.funds@decc.gsi.gov.ukSECTION 1: To be completed by all applicants1.1 Applicant DetailsLead Local Authority [supported by London Councils]Name of Local AuthorityName of contact withinthe Local AuthorityRoyal Borough of Kingston upon ThamesShadia Rahman (Climate Change Officer)AddressTelephone number ofcontactEmail address of contactStrategic AssetsAsset Management ServiceGuildhall 2High StreetKingston upon ThamesKT1 1EU020 8547 5763shadia.rahman@rbk.kingston.gov.ukOther participating Local Authorities [supported by London Councils]Name of Local AuthorityName of contact withinthe Local AuthorityAddressTelephone number ofcontactEmail address of contactLondon Borough of BexleyJulie Evans (Team Leader)Housing Support & InitiativesCivic OfficesBexleyheathKentDA6 7LB020 3045 4854Julie.Evans@bexley.gov.uk2


Local Authority CompetitionName of Local AuthorityName of contact withinthe Local AuthorityBrent CouncilJudith Young (Head of Policy, Information and Performance)Address349-357 High RoadWembleyMiddlesexHA9 6BZTelephone number ofcontactEmail address of contact020 8937 5305Judith.young@brent.gov.ukName of Local AuthorityName of contact withinthe Local AuthorityAddressTelephone number ofcontactEmail address of contactLondon Borough of CroydonGeorge Simms (Energy Use Reduction Officer)Planning & EnvironmentCroydon CouncilTaberner House18th floor (NE)Park LaneCroydonCR9 3JS020 8726 6000 x 62314George.Simms@croydon.gov.uk3


Application FormName of Local AuthorityName of contact withinthe Local AuthorityLondon Borough of EalingJanet Rudge (Energy Officer)AddressTelephone number ofcontactEmail address of contactSustainability TeamLondon Borough of EalingPerceval House14-16 Uxbridge RoadLondon W5 2HL020 8825 9394rudgej@ealing.gov.ukName of Local AuthorityLondon Borough of EnfieldName of contact withinthe Local AuthorityDeborah Southwell (Project Manager, Enfield 2020)AddressTelephone number ofcontactEmail address of contactCivic CentreSilver StreetEnfieldEN1 3XA020 8379 4565Deborah.Southwell@Enfield.gov.uk4


Local Authority CompetitionName of Local AuthorityName of contact withinthe Local AuthorityRoyal Borough of GreenwichHeather Williamson (Sustainability Team Leader)AddressTelephone number ofcontactEmail address of contactDirectorate of Regeneration, Enterprise and SkillsThe Woolwich Centre35 Wellington StreetLondonSE18 6HQ020 8921 5380Heather.Williamson@royalgreenwich.gov.ukName of Local AuthorityName of contact withinthe Local AuthorityAddressTelephone number ofcontactLondon Borough of HackneyRichard Caton (Lead Programme and Project Manager,Programmes and Projects)Chief Executive's Directorate1 Hillman StreetHackneyLondonE8 1DY020 8356 3336Email address of contactrichard.caton@hackney.gov.uk5


Application FormName of Local AuthorityName of contact withinthe Local AuthorityAddressTelephone number ofcontactEmail address of contactLondon Borough if HaringeyAdam ParvezRiver Park House225 High RoadLondonN22 8HQ020 8489 5691Adam.Parvez@haringey.gov.ukName of Local AuthorityName of contact withinthe Local AuthorityAddressTelephone number ofcontactEmail address of contactLondon Borough of IslingtonAndrew Ford (Energy Advice Manager)222 Upper StreetLondonN1 1XR020 7527 2022andrew.ford@islington.gov.uk6


Local Authority CompetitionName of Local AuthorityName of contact withinthe Local AuthorityLondon Borough of LambethMalcolm de Vela (Energy Efficiency Manager)AddressTelephone number ofcontactEmail address of contactCorporate Procurement Team - Energy Management UnitFinance and Resources DepartmentLondon Borough of Lambeth020 7926 3591mdevela@lambeth.gov.ukName of Local AuthorityName of contact withinthe Local AuthorityLondon Borough of MertonJon Buick (Climate Change Project Officer)AddressTelephone number ofcontactEnvironment and Regeneration12th Floor Merton Civic CentreLondon RoadMordenLondonSM4 5DX020 8545 4665Email address of contactjon.buick@merton.gov.uk7


Application FormName of Local AuthorityName of contact withinthe Local AuthorityLondon Borough of NewhamSue Walker (Manager, Domestic Energy Efficiency Team)AddressTelephone number ofcontactCommunity InfrastructureOperations DirectorateLondon Borough of NewhamDirect HouseBridge Road DepotAbbey RoadLondonE15 3LX020 3373 0630Email address of contactSue.Walker@newham.gov.ukName of Local AuthorityName of contact withinthe Local AuthorityLondon Borough of Richmond upon ThamesJess Wiles (Sustainability Team Leader)AddressTelephone number ofcontactEmail address of contactYork House Stable BlockRichmond RoadTwickenhamTW1 3AA020 8891 7302jess.wiles@richmond.gov.uk8


Local Authority CompetitionName of Local AuthorityName of contact withinthe Local AuthorityAddressTelephone number ofcontactEmail address of contactLondon Borough of SouthwarkSheryl Charles (Strategy Officer)Sheryl CharlesLondon Borough of Southwark17-19 Bournemouth RoadLondon SE15 4UJ020 7525 1858Sheryl.Charles@southwark.gov.ukName of Local AuthorityName of contact withinthe Local AuthorityAddressTelephone number ofcontactEmail address of contactLondon Borough of SuttonMark Dalzell (Head of Parks, Highways and EnvironmentalSustainability)24 Denmark RoadCarshaltonSurreySM5 2JG020 8770 4695Mark.Dalzell@sutton.gov.uk9


Application FormName of Local AuthorityName of contact withinthe Local AuthorityLondon Borough of Waltham ForestJuliet Nicholas (Energy and Carbon Reduction Officer)AddressTelephone number ofcontactEmail address of contactEnergy & Carbon Reduction TeamProperty & Major ProjectsRoom 301, Sycamore HouseWaltham Forest Town Hall complexForest Road, WalthamstowLondon, E17 4JF020 8496 4212Juliet.Nicholas@walthamforest.gov.uk10


Local Authority Competition1.2 Proposal SummaryDescribe the proposal and how it will be delivered. What will it achieve? Who will itbenefit? (max 300 words)This proposal from 17 London boroughs and London Councils aims to deliver a collectiveenergy switch with a ‘critical mass’ from across London and ensures direct support to thevulnerable. It encompasses approximately 1.8 million households, of which we estimate360,000 are fuel poor.This will include:1. Appointing a switching provider to facilitate the collective energy switch across theboroughs.2. Using local engagement methods and branding to maximise uptake and ensure thegreatest savings from energy bills are achieved.3. Promoting a comprehensive message around savings from wider actions includingbehaviour change, installation of energy saving measures and, where appropriate,income maximisation.4. Managing residents’ expectations and ensuring they are informed and empowered totake control of their energy choices, reduce fear of energy bills, and are able toundertake fuel switching.The proposal:• Enables participating boroughs to engage directly and clearly with their own residentsthrough local community groups, trusted partners and councillors to ensure consumerprotection.• Promotes collaborative working across borough boundaries and with partner agenciesto target the most vulnerable, share expertise and maximise the use of resources.• Will generate a range of engagement activity including a communications toolkit andcommunity outreach workers to promote a comprehensive message around energyempowerment and education.• Encourages one-to-one support, where appropriate, to engage and help the mostvulnerable residents.• Delivers, by working with local partners, existing energy efficiency programmes andother services to maximise the potential for reducing consumers’ energy bills.• Includes robust, independent evaluation of the benefits to consumers, particularly thevulnerable, and customer satisfaction; assessment of its success at reachingvulnerable consumers, considering both energy use and savings achieved.• Includes exploring the opportunity to minimise the switching fee from each customer tomaximise their potential savings.• Includes exploring the option to increase the carbon-saving opportunity by consideringwhether and how a robust renewable-energy tariff could be one of the options offered.11


Application Form1.3 Stakeholder EngagementDescribe how your proposal has been developed and will be delivered with localpartners – to ensure that delivery of measures reflects local conditions on the ground.(max 200 words)Each of the participating boroughs will develop a stakeholder engagement strategy. Workingwith local voluntary and community groups (VCGs), who have close links to keycommunities, and building on the work of previous local schemes (e.g. Warmer HomesHealthy People, Coldbusters and pan-London RE:NEW), will ensure excellent take up of thescheme. London Councils’ membership of the London Voluntary Service Council will also beused to enhance local partnerships.Trusted voices such as local AgeUK offices, Citizen’s Advice Bureaus, faith groups, tenantand resident associations, and liaison networks have frequent, direct contact with a largeconsumer base, including many vulnerable people. These channels will be used to ensurethose who may gain the most from the scheme will be made aware of it.Support from ward councillors can be powerful in persuading people to participate, so we willsupport them to act as ambassadors for the scheme through training and awareness-raising.London Councils will support this activity through its cross-borough councillor network andchannels to maximise effectiveness.Please also see Sections 1.4 and 4.1.We will also be linking up as far as possible with other London bids/ schemes (e.g. TowerHamlets, HEET etc.) for the planned March 2013 auction and beyond.1.4 Value for MoneyDemonstrate how the proposal will ensure value for money and generate netbenefits.12• The multi-borough approach will greatly reduce duplication of effort and resourcesrequired for legal and procurement activity to select a switching partner.• We will establish a robust switching scheme to help ensure consumer protection.• Through collaboration with research institutions such as Islington’s research with UCL (aseparate but closely related project) and Kingston University, we will actively seek outand adopt best-practice communication practices and strategies to maximise uptake,particularly among vulnerable consumers.• We will make savings by developing a cross-borough communication toolkit that can belocally branded. Joint procurement of promotional material and a programme of crossboroughawareness-raising roadshows will also deliver efficiencies.• Customer information will be collated, if appropriate, to add value in targeting energyefficiency initiatives such as ECO and the Green Deal (see Section 4.3).• Scheme evaluation will be crucial to understand the overall value for money (VfM) andnet benefits; this will include the establishment and monitoring of performance indicatorsand a post-switch evaluation and analysis report outlining successes and lessons learnt,


Local Authority Competition1.4 Value for Moneyincluding opportunities to increase affordable warmth availability (see also Section 4.4).• The use of strategic partnerships (e.g. sub-regionally), and existing voluntary andcommunity networks, will be harnessed to reach vulnerable consumers (see alsoSection 1.3) whilst maximising VfM.1.5 Project MilestonesPlease give a brief summary of the key milestones from your project plan (includingdates). The project should plan for delivery by 31 st March 2013. Describe briefly whowill deliver it and what will have been achieved by that date and an assessment ofthe risks to delivery.Date Milestone Lead OutcomeDecember12/12/12Governance frameworkagreed for funding, deliveryplan and monitoring12/12/12 Specification agreed for:• consultants for (1)procurement and (2)legal expertise, plus an(3) evaluation partner• Job description forcross-borough projectofficer14/12/12 Procurement processagreed for appointing aswitching provider followingan options appraisal andrisk assessmentJanuary04/01/13Advertise for procurementand legal expertise,evaluation partner andcross-borough projectofficerThis can be brought forwardand be dependent on therelease of the grant offerletter from DECCKingstonLondonCouncilsLondonCouncilsLondonCouncilsAgreement between theboroughs of key deliverymilestones and fundingallocationAgreed specificationTimeline set forappointing switchingproviderExternal procurementprocess initiated13


Application Form1.5 Project Milestones18/01/13 Engagement toolkitavailable21/01/13 Appoint procurement andlegal consultants,evaluation partner andproject officer for the multiboroughcollectiveThis may be earlier anddependant on the release ofthe grant offer letter fromDECC23/01/13 Stakeholder engagementplans for each boroughcompleted and collatedincluding breakdown ofcosts.28/01/13 Specification agreed forswitching provider and utilitycompany requirementsFebruary04/02/13Initiate legal arrangementsfor participating LocalAuthorities with theprospective switchingproviderLondonCouncils withpartnersLondonCouncils &KingstonCrossboroughproject officerLondonCouncilsLondonCouncils15/02/13 Appoint switching provider LondonCouncils4 weeks Registrations with localresidents by each borough,both online and face-to-faceMid- March22/03/13Reverse auction held withenergy companies byswitching provider acrossthe boroughs27/03/12 Winning offer made toresidents via email or letterAllparticipatingboroughsSwitchingproviderSwitchingproviderShared resources andconsistent messagingacross the boroughsShared resource to helpmeet milestonesDocumentation of theengagement approachadopted by eachborough or sub-regionProtect residents andmake inclusive tovulnerableOutline roles andresponsibilitiesAuction date agreed andsupport materialsprovided to boroughsLocal approach tosupport registration ofresidentsCritical mass generatedfor reverse auctionIndicative performance ofthe reverse auctionagainst ‘key performanceindicators’ (KPI) (beforeany offers have beenaccepted by registeredresidents) such as• offered highest andlowest saving andtariff price,14


Local Authority Competition1.5 Project Milestones31/03/12 Final monitoring andevaluation reportCrossboroughproject officer& Evaluationconsultant• anticipated (i) savingacross the collective,(ii) average savingfrom the collective.Ability to compareagainst the lowestmarket price at the timeSummary of anticipatedsuccess, best practiceapproaches / casestudies, lessons learnedand recommendationsincluding indicativeassessment ofengagement methods.We would like to present to DECC the journey, for the resident, which is anticipated beyondthe auction and initial evaluation of the collective energy switch. The bid proposal does notrequire further support for activities beyond the 31 March and the boroughs will not beresponsible for the actions and milestones presented below.Date Milestone Lead Outcome24/04/13(4 weeksnotificationof actionoffer)05/06/13(4-6 weeksafteragreementto auctionoffer)Accept winning offer –registered residents receivewinning offer and have amonth to accept or declineClose out – administration ofthe switch for those thataccept the winning offerSwitchingproviderSwitchingproviderSupport from switchingprovider with call centresupportSupport from switchingprovider with call centresupportAlthough the customer journey is managed by the winning utility company post thecollective energy action, it has been identified there is further opportunity for evaluation.This is an optional consideration for any party to follow up and consider and informdecisions to conduct further collective energy switches for residents.Date Potential further Milestone PotentialLeadMay / June2013Opportunity to follow up withwinning utility company afteroffers have been acceptedand residents have beenswitchedEvaluationconsultantDesired OutcomesDemographic of thosethat switched,Complaints, reductionsin fuel debt15


Application Form1.5 Project MilestonesMarch 2014End of 1 year with winningutility companyEvaluationconsultantOpportunity tounderstand desire forfurther switchingDelivery of the proposal will be the responsibility of all the participating boroughs, withsupport from London Councils. This includes the appointment of the switching provider andengaging local residents, particularly the vulnerable to access the scheme.The scheme aims to achieve a multi-borough collective energy switch by the end of March2013. This will include the appointment of a switching provider, delivery andimplementation of a comprehensive communication plan for residents, adopting localapproaches to engaging vulnerable residents and a robust evaluation of the scheme’sapproach and outcomes, considering both energy use as well as savings.The key risks to delivery are outlined below with mitigation actions:RiskProcurement and legal agreementsbetween boroughs and the switchingprovider are delayed and/or inconsistentThere is a lack of resident interest in/ takeupof the scheme – particularly amongvulnerable residentsThe reverse auction does not deliver thelevel of savings across the critical mass ofregistered residents especially thevulnerableThe scheme does not provide adequateconsumer protection for participantsMitigation actionEstablish clear governance and roles andresponsibilities for the boroughs from theoutset to enable timely appointment of theswitching providerEnsure clear and transparent informationis shared with residents and stakeholders;Provision of an engagement toolkit withconsistent and comprehensive messagesfor participating boroughs to use;Work collaboratively with trusted agenciesand local communitiesEnsure the switching provider isexperienced and understands thedomestic UK energy market to draw in themost competitive offers from utilitycompaniesEnsure clear, transparent and timelyinformation is given to residents1.6a Proposal FundingDECC has three funds from which Local Authorities can bid for support. Pleaseindicate which fund(s) you would like to bid for (and the amount) in the table below,and continue on to the relevant part of the application form.16


Local Authority Competition1.6a Proposal FundingFundFunding (£000s)Capital Programme TotalComplete...Fuel Poverty Fund Section 2 + 6Green Deal Fund Section 3 + 6Collective Switching Fund £617,505 £617,505 Section 4 + 61.6b Other sources of funding (where applicable)Please provide details of other sources of funding for the project.Proposal FuFunding source Capital Programme TotalSECTION 2FUEL POVERTY FUND2.1 Impact on Fuel Poverty17


Application Form2.1 Impact on Fuel PovertyDescribe how the proposal will help to reduce the extent of fuel poverty. (max 200words)2.2 TargetingExplain how the fund will be targeted. (max 200 words)2.3 Strategic Fit18


Local Authority Competition2.3 Strategic FitDescribe how your programme is consistent with other aspects of the Government’sfuel poverty strategy (and/or local relevant strategic priorities) (max 200 words)2.4 Monitoring and Evaluationa) Set out how key performance indicators will be monitored during the project.b) Describe your plan for evaluation of the project.19


Application Form2.5 Project CostsProvide brief details of the main costs of the project.Deliverable £000sa.b.c.d.e.f. Evaluation and monitoringTotal cost of project during 2012-13Total funding contribution required from DECC20


Local Authority CompetitionSECTION 3Green Deal Pioneer Places Fund (in completing this section applicants shoulddemonstrate how the proposal addresses the primary purpose and desired outcomesset out in the Green Deal fund guidance notes at section 3 above)3.1 Required informationGreen Deal ready plans: LAs would create a portfolio of households ready to enter intoGreen Deal plans between 28 January 2013 and 31 March 2013.Cost Information Capital Programme TotalTotal CostCost breakdown fromDECC fund: [provide detailsbelow on how the DECC fundwould be utilised]Estimated funding fromGreen Deal Providers/ECORequired FundingDeliverablesTotal expected number ofhouseholds to sign up to aGreen Deal plan as a resultof the programmeTotal expected number ofbusinesses to sign up to aGreen Deal plan as a resultof the programmeExpected demand legacy:(# GD plans from city events/show homes/Health Links)Further useful metricsNumber of households tohave solid wall insulationNumber of businesses tohave solid wall insulationTotal Assessments (30%conversion from assessmentto Green Deal – see AnnexB)Number of local show homesand planned eventsList, where appropriate, oflocal partnersNumber Capital Programme21


Application Form3.2 Delivering Green Deal and driving future demandHow will the DECC funding be used to deliver Green Deal and stimulate/drive moredemand in the future? Is there a legacy plan in place? (max 400 words)3.3 Leveraging additional fundingHow will the DECC funding be used to lever in additional funding to support theproposal? (max 200 words)22


Local Authority Competition3.4 Innovation & local partnershipsSummarise how the proposal demonstrates innovative plans for building demand forthe Green Deal and how you propose to involve local partners? (max 300 words)3.5 Monitoring and Evaluationa) Set out how key performance indicators will be monitored during the project.b) Describe your plan for evaluation of the project.23


Application Form3.6 HECAHow would your proposal link with your HECA report for March 2013? (max 200words)24


Local Authority CompetitionSECTION 4‘Cheaper Energy Together’ Scheme4.1 Engagement with Vulnerable ConsumersDescribe how the proposed scheme will effectively engage with vulnerableconsumers and the approaches that will be taken. Describe who the customers areand how many you expect to engage with. (max 200 words)Vulnerable groups on low incomes, such as older people, single people and those withchildren are typically most affected by fuel poverty. Local trends for fuel poverty vary, soeach partner borough will identify their residents with greatest need. We estimate thisproposal covers 1.8 million households 1 , of which we estimate 360,000 are in fuelpoverty 2 ; the latter group is a particular target.Partner boroughs will engage communities effectively, delivering a comprehensivemessage around energy empowerment and education. Our scheme will facilitate bespokeengagement with residents by all partner boroughs, but will be based on three keyapproaches to engaging vulnerable residents:1. Existing local community networks, including residents previously contacted byaffordable warmth officers, neighbourhood forums, and social landlord resident liaisonnetworks, plus targeted information in libraries and similar public spaces.2. New contacts including local credit unions, ward councillors, customer servicereferrals, benefits advice and new public health teams, and job centres, and sub-regionalthird-sector organisations.3. One-to-one support for the most vulnerable, e.g. using community outreach workersto focus on residents who may need extra help and guidance. These workers, wherepossible, will be recruited from within existing relevant community networks and couldoperate across borough boundaries if appropriate.1 Based on figures from Census 20112 Based on the GLA’s report “In from the cold? Tackling fuel poverty in London”;http://www.london.gov.uk/sites/default/files/Fuel%20poverty%20-%20Final%20report.pdf25


Application Form4.2 Innovation in Design of SchemeDescribe how the proposed scheme will demonstrate innovation – in the design ofthe scheme and in the ways of engaging with consumers. (max 200 words)• The proposed scheme has the potential to attract a “critical mass” of customers andgenerate benefits previously unseen in a collective switching scheme. Holding apotentially large reverse auction in a high-profile region is expected to attract significantinterest from energy suppliers, which will help secure the best deals for consumers.• We will use innovative engagement methods to enhance engagement with vulnerableresidents. For example, using community outreach workers to reach a maximum numberof residents; using local apprenticeships for direct support; running TV boards inshopping centres and promotion through community media; and using new contacts (seeSection 4.1).• We will address issues around termination fees and pre-payment meters throughagreeing a robust specification with the switching provider to ensure the best deal forconsumers.• The proposal will include robust, independent evaluation of the benefits to consumers,particularly the vulnerable (see Section 4.4).• We will explore the opportunity to minimise the switching fee from each customer switchso as much of the saving as possible stays with residents.• We will link up with Islington’s research with UCL into the most effective ways ofengaging with vulnerable consumers.• To increase potential carbon reduction through the scheme, the group will explorewhether and how a robust green-energy tariff could be one of the options offered.26


Local Authority Competition4.3 Strategic FitDescribe how the proposed scheme will take a holistic approach to reducingconsumers’ energy bills. (max 200 words)As well as promoting the scheme through the networks and channels outlined in Section1.3, boroughs will ensure that it is closely linked to public health, existing energy efficiencyprogrammes and other services to maximise the potential for reducing consumers’ energybills.In particular the scheme will be promoted through, and will promote, the following initiativesand services:• RE:NEW, which provides home energy visits to consumers to give advice onreducing energy consumption and saving money as well as providing referrals forenergy efficiency measures• Warm Homes Healthy People engages vulnerable and fuel-poor households,particularly the hard-to-reach, to help them save money on energy bills and accessfunding for measures, to achieve positive outcomes for health as well as energy andmoney.• Welfare rights work – boroughs will work with benefits advice teams to promote thescheme through contact with consumers, helping to ensure that a high proportion offuel poor households is reached.• Social housing – boroughs will seek to promote the scheme through contact withtenants• Local work to support concurrent DECC-led initiatives, such as ECO and the GreenDeal, and work with health providers.The scheme will also raise awareness of the positive benefits of potential national reform ofthe energy market.27


Application Form4.4 EvaluationDescribe how the scheme plans to capture and share learning. (max 200 words)Our approach to the scheme’s evaluation will be based primarily around: gaining a clearpicture of the amount and type of households that have benefited from the scheme as wellas those that have not; and quantifying the savings achieved for residents to demonstratevalue for money. We will monitor both quantitative measures e.g. demographics and typesof households (including those in fuel poverty), and energy bill and energy usage before andafter switching; and qualitative measures around behaviour change relating to energy usageand consumption as well as customer satisfaction with the way the scheme was delivered.The latter will cover the efficiency and appropriateness of the routes used to targetvulnerable households in particular. The evaluation will also include understandingmotivation for switching for those who do not joint the scheme. This will help develop futureprojects.We will appoint an evaluation partner before the auction takes place to ensure that allboroughs have a common framework for data collection and evaluation. We have spoken toindependent experts from the Energy Saving Trust and LSE/University of Chicago to informour evaluation approach. Empirical data from the switching provider will be incorporated intothe evaluation methodology allowing a greater understanding of the savings and energyusage achieved for residents.See also Section 1.4 for links to other research work.28


Local Authority Competition4.5 TransparencyDescribe how the proposed scheme will communicate transparently to ensureconsumers are informed and understand it, and are provided with key pieces ofinformation – such as any expected savings to be made by switching – that areaccurate and not misleading. (max 200 words)Although anticipated savings are between £50 and £200, residents may save less, ornothing at all. To manage expectations we will provide a clear communication campaignfrom the start setting out a comprehensive approach – empowering people in their energychoices, reduce fear of energy bills and encourage additional savings through energyefficiency measures. This will be encompassed within an engagement toolkit.The scheme will support residents, particularly the vulnerable, through the following steps:1. Understanding fuel bills, the best deal for the resident in their specific circumstances andcurrent energy terms and conditions – e.g. any issues around a termination fee forswitching and impacts for those on pre-payment meters, and effects on Warms HomesDiscount2. Signposting those residents that wish to switch independently in their own time and seekthe market’s very best deals3. Considering potential financial savings from simple behaviour-change actions, homeenergy efficiency measures such as free loft and cavity insulation and incomemaximisation by providing appropriate signposting / referralIn addition, we will ensure the resident is informed of the:• Service they can expect from the winning utility company and the duration of thewinning tariff• Support during and post switch• Further ways to save on energy bills29


Application Form4.6 Project CostsProvide brief details of the main activities that funding is requested for and the costsof the project.Deliverable £000sa. Expert procurement and legal advice for participatingboroughs to assist in selecting switching providerb. Borough officer involvement in setting detailed specificationfor switching provider and appointing the provider [based on17 boroughs plus London Councils]c. Project management/ coordination support acrossparticipating boroughs [based on one officer to support allboroughs]d. Borough officer involvement in supporting development andimplementation of borough’s resident engagement strategy[based on 17 boroughs]e. Materials, communications, training, outreach etc. to supporteach borough’s resident engagement strategy, including across-borough communication toolkit, cross-boroughawareness-raising roadshows and cross-boroughcommunications to support the scheme’s launch [based on17 boroughs]f. Robust, independent evaluation of the scheme frominception [based on initial discussions with EST andLSE/University of Chicago]g. Borough officer involvement in the scheme’s evaluation[based on 17 boroughs]£40,000£95,100£32,000£77,350£369,000£45,000 (of which£20,000 is sought fromthis DECC fund)£23,800h. Contingency of 5% for unforeseen costs £29,405Total cost of project during 2012-13 £711,655Total funding contribution required from DECC £686,65530


Local Authority CompetitionSECTION 5Renewable Heat Survey - OptionalDECC is seeking information to inform our policies on support for renewable heating.We have included this short survey to gauge interest levels amongst Local Authoritiesin developing the local renewable heat market.Do you have any interest in developing the local renewable heat supply?YES/NOIf ‘yes’, please describe any plans you have, INCLUDING plans that have not beendeveloped due to lack of funding.If applicable, what benefits do you aim to achieve through developing localrenewable heating? (Please select all that apply)Tackle fuel povertyReduce emissions fromheatingSupport for local installersSupport for technicalinnovationTo engage local peopleTo gain learning aboutrenewablesOther (please elaborate)31


Application FormWhat funding might be required to deliver these plans?(This will give us an indication of the scale of your ambition)If applicable, have you encountered any difficulty securing funds?32


Local Authority CompetitionSECTION 6To be completed by all applicants6.1 DeclarationThe project funding that is being applied for is to fund either a new project in relation towhich no funding has been allocated or to extend an existing project. The funding will not beused to replace existing funding for a project.We confirm that local and community organisations are involved in the design or delivery ofthis proposal, where appropriate.We confirm that the proposed use of the fund will comply with all relevant requirements ofEU law (e.g. relating to procurement and State Aid law).NameTitleLocal AuthorityRoy ThompsonDirector of PlaceRoyal Borough of Kingston upon Thames (lead authority)NameTitleLocal AuthorityKevin MurphyHead of HousingLondon Borough of BexleyNameTitleLocal AuthorityJudith YoungHead of Policy, Information and PerformanceBrent CouncilNameTitleLocal AuthorityGeorge SimmsEnergy Use Reduction OfficerLondon Borough of Croydon33


Application FormNameTitleLocal AuthorityPat HayesExecutive Director Regeneration and HousingLondon Borough of EalingNameTitleLocal AuthorityIan DavisDirector – EnvironmentLondon Borough of EnfieldNameTitlePippa HackAssistant Director RegenerationLocal AuthorityRoyal Borough of GreenwichNameTitleLocal AuthorityIan LewisAssistant Chief ExecutiveLondon Borough of HackneyNameTitleLocal AuthorityNick PowellHead of Carbon Management & SustainabilityLondon Borough of Haringey34


Local Authority CompetitionNameTitleLocal AuthorityAndrew FordEnergy Advice ManagerLondon Borough of IslingtonNameTitleLocal AuthorityEugene McLaughlinHead of Service – Corporate ProcurementLondon Borough of LambethNameTitleLocal AuthorityChris LeeDirector of Environment and RegenerationLondon Borough of MertonNameTitleLocal AuthoritySimon ThropProgramme Manager, Housing Property ServicesLondon Borough of NewhamNameIshbel MurrayTitleAssistant Director of EnvironmentLocal AuthorityLondon Borough of Richmond upon Thames35


Application FormNameTitleLocal AuthorityIan SmithHead of Sustainable ServicesLondon Borough of SouthwarkNameTitleLocal AuthorityMary MorrisseyStrategic Director of Environment and NeighbourhoodsLondon Borough of SuttonNameTitleLocal AuthorityP.R. HumphreysHead of Corporate Asset ManagementLondon Borough of Waltham Forest36


© Crown copyright 2011Department of Energy & Climate Change3 Whitehall PlaceLondon SW1A 2AWwww.decc.gov.ukURN 12D/398

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