Volunteer Handbook - Roper St. Francis Healthcare

General GuidelinesThe application process includes:• Acceptance: Personal interview to matching our needs with your interests.• Orientation & Tour: Small group orientations are scheduled on a frequent basis. Review thehandbook before orientation.• Application & paperwork: We are required to have a completed file on each volunteer. Allforms should be returned before you begin service. Volunteer service depends on satisfactoryreference letter, background screen and health screen.• Health Screening: Review of health records and immunization status by the Employee Healthstaff. Two step TB tests are required. Your TB (or PPD) test is done and then read in 48 – 72hours. Your TB test is not complete if it is not read, so schedule testing accordingly. Bringrecords of immunizations and any TB test within the last three months. If you do not havecomplete immunization records, the nurse will draw blood to check your immune status.Volunteers under the age of 18 must provide their own proof of immunity. You do not need anappointment but check office hours at your facility below. Report to the nurse with yourcompleted health forms and say “I am a new volunteer and need my health screening.”Employee Health Office HoursRoper Employee Health Office (724-2131): Weekdays, 7:30 a.m. – 3:30 pmBon Secours St. Francis Health Office (402-1155): Monday & Thursday, 7:30 am – 3:30 p.m.Important! Teens must have parent’s signature on the health form.• Note: Obtain permission note from your physician for serious medical conditions effectingplacement.• Letter of Recommendation: Ask someone who knows you well (not a family member) to writea brief letter recommending that we accept you into the program.• Background Check: A HirEase Background Check will be performed at an expense to thehospital. Honesty is important as you complete your application form.• Starting Service: Let your volunteer coordinator know that you have completed healthscreening and paperwork and schedule your first shift. A skills checklist should be completedand returned to your file anytime you begin in a new work area to make sure you are properlyand safely trained in that area.Dress Code• Professional & Identified: It is important that you are clean, neat and well pressed andidentified as a volunteer while on duty. Don’t wear shorts, jeans, spandex tights,sweatpants or mini skirts on duty. Avoid chewing gum and eating in customer serviceareas.• Nametags: Nametags will be provided and for security reasons should be returned if/whenyou leave our volunteer services.• Uniform options: Uniforms depend on the area you serve so talk to your coordinator.Options include traditional salmon smocks, red cobbler aprons and gray polo shirts withsolid color slacks.• Shoes: Footwear should be comfortable, safe, quiet and clean with tied laces. Avoid opentoes in clinical areas.• Scents: Avoid perfume and scented after-shave products on your days of service, aspatients may be sensitive to strong fragrances.2