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A combination of Quality Function Deployment and Analytic Network ...

A combination of Quality Function Deployment and Analytic Network ...

A combination of Quality Function Deployment and Analytic Network

Journal of Applied Operational Research (2011) 3(1), 2–12 ISSN 1735-8523© 2011 Tadbir Institute for Operational Research, Systems Design and Financial Services Ltd. All rights reserved.A combination of Quality FunctionDeployment and Analytic Network Processto evaluate urban redevelopment projects: Anapplication to the Belle de Mai – La Friche ofMarseille, FranceIsabella M Lami * and Elena L VittiPolytechnic University of Turin, Turin, ItalyAbstract. This paper proposes a methodological framework to integrate stakeholders’ requirements and different aspects ofurban redevelopment projects. We propose the application of the multi-criteria decision analysis techniques combined ofQuality Function Deployment (QFD) and Analytic Network Process (ANP) in order to evaluate the revitalization projectsfor areas where an industrial past has vanished from an economical point of view, but still remains in the character of thebuildings and the area. This work illustrates the application of the methodological framework in order to evaluate the principalsaspects of the transformation of the site “Belle de Mai – La Friche” in Marseille, a former tobacco factory where, since theearly 1990s, the 45,000 m 2 have been a centre for contemporary cultural and artistic events. Trough a combination of QFD andANP we intend to verify the possibility of this procedure can contribute to the decision-making process and the general consensus.Keywords: multi-criteria decision analysis; quality function deployment; analytic network process* Received October 2010. Accepted January 2011IntroductionThe very often difficult relationship of interdependence that exist between economic regeneration policy andurban restoration of industrial zones have been established both theoretically and empirically; nonetheless, inadministering territorial policies and in the actual theoretical studies, there is often a considerable gap betweenthese two environments. Decision-making for sustainable development in the built environment requires newapproaches which are able to integrate and synthesize the principal aspects of an urban system and differentstakeholders’ points of view (Munda, 2004).The paper proposes the definition of a comparatively new integrated approach of two techniques in this contest,directed towards stimulating interaction between the various stakeholders, making a “creative competition” (Teisman,1997), and building the consent. Moving in this direction, the following proposals are made: The use of the Analytic Network Process (ANP), (Saaty, 2000, 2006) belonging to the much broader family ofmulti-criteria analyses as an instrument for assessing territory and urban transformation strategies (Bottero et* Correspondence: Isabella Lami, First Faculty of Architecture,Polytechnic University of Turin, Viale Mattioli, 39 – 10125 Turin,Italy. E-mail: isabella.lami@polito.it

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