Residential Maintenance Management - Yardi

ys VOYAGER TMResidential Maintenance ManagementThe Global Leader in Asset and Property Management Software

Yardi Voyager Residential Maintenance Innovative Maintenance ManagementYardi Voyager Maintenance Management provides the tools youneed to perform and track daily maintenance for your propertieswith unparalleled ease and efficiency.Streamlined, user-friendly workflows employ intuitive dashboards,calendars, and alerts to speed the maintenance process and ensurethat you provide consistently outstanding service to your tenants.Role-based dashboards maximize your efficiencyby bringing together everything you need to doin a day.Work Smarter and FasterOptimize control over management tasks, streamline workflow,and maximize efficiency using the speed of the Internet.Global access to the system’s centralized database ensures fasterprocessing and the ability to run up-to-the-minute reports fromanywhere, at any time.Voyager Maintenance Management is the solution for all typesof residential property management, including apartments,single-family homes, manufactured housing, and more.Key Featuresz Browser-based solutionz Real-time, 24/7 accessz Centralized databasez Create work orders, track job progress, handle purchasing andreceiving, and process payablesz Cross-reference POs and payable invoicesz Bill maintenance costs back to tenants or create payableinvoices for vendorsz Schedule preventative maintenancez User-friendly dashboards specialized for maintenancemanagement rolesz Drill-down to underlying dataz Generate reports on service requests, work orders, and POsz Create custom reportsz Integrated general ledger

Streamlined WorkflowVoyager Maintenance Management streamlines workflow byproviding a straightforward, systematic way to process workorders from initial contact through completion.z Purchase orders and work orders automatically calculateand post payables and chargesz Efficiently assign and schedule work ordersz Track pending work requests, alerts, and exceptionsVoyager Maintenance Management also provides seamlessintegration between resident data and Yardi’s powerfulGAAP-based accounting system. Accurate, up-to-date financialinformation, as well as a complete audit trail, is always at yourfingertips.An easy-to-use, intuitive maintenance workflowquickly matches work orders with the appropriateemployee or vendor assigned to perform the work.System IntegrationVoyager helps to extend your business rules and processes byinterfacing with other systems, such as software specializing informs, billing, utilities, and applicant screening services.“Yardi’s Voyager system has facilitated the flow of essentialdata throughout our company, improving communicationand providing significant operating efficiencies.”—Steve Jensen,VP, Information Technology, BRE Properties, Inc.

Comprehensive ReportingVoyager Maintenance Management offers a variety of corereports to help you manage your maintenance workflowmore efficiently. You can also develop custom reports tosatisfy your specific needs. Core reports include:z Purchase requisition reportsz Purchase order reportsz Work order reportsz Recurring work order reportsz Inventory reports“One of the most important Yardi features is the highlyflexible reporting system, which we have customized to fitour needs . . . using Yardi’s Web-based product with itscentralized database also streamlines our help deskoperations.”—Catherine Parks, Director of Information Services,Fairfield Residential LLCComprehensive reports providea detailed picture of yourmaintenance operations.Fixed AssetsVoyager’s optional Fixed Assets and Inventory Control module providesa comprehensive system for managing the purchase, tracking, anddepreciation of fixed assets for the properties in your portfolio.z Track fixed assets from time of purchase until depreciated,discarded, or soldz Track warranties on fixed assetsz Depreciate fixed assets, using appropriate methodsand conventions, by defining asset groupsz Create journal entries for fixed asset depreciation andinventory distributionz Produce reports on asset depreciation and warranty detailsInventory ControlVoyager’s optional Fixed Assets and Inventory Control module alsoprovides superior inventory control, letting you track maintenanceinventory items, by lot or inventory ID, from warehouse to truck orother storage locations.z Manage maintenance items in multiple inventory locationsz Track items using bar-code scanningz Produce reports on inventory activity, work orders, and more

Yardi SystemsYardi Systems is the global leader in the design, development, andsupport of integrated investment and property managementsoftware for organizations of all sizes. For 25 years, Yardi Systemshas led the industry through responsiveness and innovation,becoming the premiere application for real estate software solutions.Our ClientsYardi software serves more than 15,000 businesses, corporations, andgovernment agencies representing more than 2 billion square feet ofcommercial space and 5 million residential units in markets such as:z Investment Managementz REITz Commercialz Multifamilyz Affordable Housingz Tax Creditz Public Housingz Condo/Co-op and Homeowners Associationz Senior Housingz Student Housingz Military Housingz Construction/DevelopmentOur ServicesYardi Systems is more than just a software company – we are asolutions provider. Our mission is to provide high-performance,cost-effective solutions that maximize efficiency and profitability forour clients. We regard every client association as a long-termrelationship, and we nurture these relationships by listening to clientsand addressing their needs with our products and with a variety ofsupport services. Among the services we offer are:z Yardi Implementation Services – Works with you to develop andexecute an implementation plan.z Yardi Data Conversion – Moves the data from your existing systemto your new Yardi system.z Yardi Custom Programming – Creates unique reports, tables, triggers,buttons, and stored procedures to meet special requirements.z Yardi Training – Trains your entire staff on-site, by telephone, orthrough a variety of online courses.z Yardi Professional Services – Offers full-service project managementand implementation consulting, as well as business processintegration, technical consulting, and end-user training.z Yardi ASP Hosting Services – Provides the security, dependability,and scalability of a state-of-the-art ASP system while savingyou time and money.Our ProductsYardi provides an integrated, browser-based software suitedesigned to support a wide variety of investment and propertymanagement business functions. Based on a centralizeddatabase, our innovative, client-driven technology and servicesenhance workflow by combining investment and propertymanagement functions (such as leasing, occupancy, andmaintenance) with accounting and financial reporting capabilitiesthat are essential to every level of real estate management.Application Service Provider (ASP)Save time, resources, and up-front costs by letting Yardihost Voyager for you. Yardi ASP Hosting enables you tobenefit from the power and performance of Voyagerwithout having to maintain the IT infrastructure, supportservices, and security necessary to keep your systemoperating at peak efficiency. Designed to help fulfillSarbanes-Oxley and SAS 70 requirements, this turnkeysolution lets you focus your energy where it counts—onyour business.

Products and ServicesIntegrated Systems and Optional Modulesz Investment Managementz Property Managementz Integrated Accounting and Financialsz Performancez Budgeting and Forecastingz RealDCFz Executive Dashboard / Business Intelligencez Portalz Construction Managementz Maintenance Managementz Fixed Assets and Inventory Controlz Document Managerz LegalYardi Servicesz ASP Hosting Servicesz Professional Servicesz Project Managementz Implementation and Trainingz Custom Programmingz Data Conversionz Technical Support and Help Deskz Report WritingMarkets Servedz Investment Managementz REITz Retailz Officez Industrialz Multifamilyz Affordable Housingz Tax Creditz Rural Developmentz HOMEz Public Housingz Condo/Co-op and Homeowners Associationz Senior Housingz Student Housingz Military Housingz Construction/DevelopmentIndustry Compliance MembershipsYardi, Yardi Systems, Inc., the Yardi Logo, Yardi Voyager, Yardi Enterprise, Property Management, Yardi Utilities for Property Management, Yardi Maintenance, Yardi Utilities for Maintenance, Yardi Construction Management, YardiPayroll, Yardi Affordable Housing are trademarks or registered trademarks of Yardi Systems, Inc. in the United States and may be protected as trademarks in other countries. Microsoft Windows, Microsoft Windows NT, MicrosoftWord, Microsoft Excel are registered trademarks of Microsoft Corporation. All other product, service, or company names mentioned herein are claimed as trademarks and trade names by their respective companies.ysThe Global Leader in Asset and Property Management SoftwareYardi Headquarters Global Locations Award Winning SoftwareYardi Systems, Inc.430 South Fairview AvenueSanta Barbara, CA 93117Phone: +1 800 866 1144sales@yardi.comwww.yardi.comzzzzzUnited StatesCanadaEuropeAsiaAustraliaBest Provider of Property Management SoftwareApartment Finance Today – 2006, 2005, 2004, 2003, 2002Multi-Housing News – 2006, 2005, 2004Most Innovative Technology, Building Automation TechnologyRealComm “Digie” Award – 2005, 2004Copyright © Yardi Systems, Inc. 2007. All technical specifications are subject to change. V-MMT-RES-BRC-60-A 09/07/07