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Amadeus and United Airlines sign multi-year extension agreement ...

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<strong>Amadeus</strong> <strong>and</strong> <strong>United</strong> <strong>Airlines</strong> <strong>sign</strong> <strong>multi</strong>-<strong>year</strong> <strong>extension</strong><strong>agreement</strong> for full content <strong>and</strong> ancillary seats• Extension <strong>agreement</strong> into 2013 guarantees <strong>Amadeus</strong> subscribers access tothe full range of <strong>United</strong>’s content <strong>and</strong> ability to offer the carrier’s EconomyPlus® seating• <strong>Amadeus</strong> <strong>and</strong> <strong>United</strong> continue to collaborate on technology enhancements tomeet the needs of the airline’s merch<strong>and</strong>ising strategy in the travel agencychannelMadrid, Spain, 24, October, 2011: <strong>Amadeus</strong>, a leading travel technology partner <strong>and</strong>transaction processor for the global travel <strong>and</strong> tourism industry, announced today that ithas reached a new <strong>multi</strong>-<strong>year</strong> <strong>extension</strong> <strong>agreement</strong> with <strong>United</strong> <strong>Airlines</strong> into 2013 whichguarantees their full range of content will be available for sale through the <strong>Amadeus</strong>system <strong>and</strong> includes distribution of the carrier’s Economy Plus seating.“We appreciate our strong working relationship with the <strong>United</strong> team <strong>and</strong> are proud tohelp them sell Economy Plus seats through the travel agency community,” said ScottAlvis, Senior Vice President, Client Management, for <strong>Amadeus</strong>’ Airline Group in theAmericas region. “We look forward to continuing to work closely with <strong>United</strong> as theyevolve their offer <strong>and</strong> to enable them to sell future products <strong>and</strong> services via the agencychannel according to their strategy.”The extended content <strong>agreement</strong> upgrades the existing arrangement between the twocompanies. <strong>Amadeus</strong> travel agents will continue to be able to access <strong>and</strong> book thecomplete range of fares, schedules, <strong>and</strong> inventory for both <strong>United</strong> <strong>and</strong> Continental.<strong>United</strong>’s Economy Plus seating will become available to U.S.-based <strong>Amadeus</strong> travelagencies beginning mid-<strong>year</strong> 2012.Page 1 of 3


“<strong>Amadeus</strong> is working h<strong>and</strong>-in-h<strong>and</strong> with major carriers worldwide to provide full contenton fares <strong>and</strong> availability along with the introduction of ancillary products for efficient <strong>and</strong>transparent shopping,” Alvis said.“<strong>United</strong> is committed to providing the industry’s leading air travel products along with themost robust <strong>and</strong> personalized shopping experience for our customers. To accomplishour vision, we need innovative <strong>and</strong> efficient partners who are committed to workingtogether with us to distribute our products <strong>and</strong> services where our customers shop,” saidMark Bergsrud, Senior Vice President, Marketing Programs <strong>and</strong> Distribution for <strong>United</strong>.“We value <strong>Amadeus</strong>’ worldwide reach <strong>and</strong> look forward to working together on futuredistribution opportunities.”Additional terms of the <strong>agreement</strong> are proprietary <strong>and</strong> therefore not disclosed.– Ends –Notes to the editorsAbout <strong>United</strong> Continental Holdings, Inc.<strong>United</strong> Continental Holdings, Inc. (NYSE: UAL) is the holding company for both <strong>United</strong> <strong>Airlines</strong><strong>and</strong> Continental <strong>Airlines</strong>. Together with <strong>United</strong> Express, Continental Express <strong>and</strong> ContinentalConnection, these airlines operate an average of 5,717 flights a day to 376 airports on sixcontinents from their hubs in Chicago, Clevel<strong>and</strong>, Denver, Guam, Houston, Los Angeles, NewYork/Newark Liberty, San Francisco, Tokyo <strong>and</strong> Washington, D.C. <strong>United</strong> <strong>and</strong> Continental aremembers of Star Alliance, which offers more than 21,200 daily flights to 1,185 airports in 185countries. <strong>United</strong> <strong>and</strong> Continental’s more than 80,000 employees reside in every U.S. state <strong>and</strong> inmany countries around the world. For more information about <strong>United</strong> Continental Holdings, Inc.,go to <strong>United</strong>ContinentalHoldings.com. For more information about the airlines, see united.com<strong>and</strong> continental.com or follow <strong>United</strong> on Twitter <strong>and</strong> Facebook.About <strong>Amadeus</strong><strong>Amadeus</strong> is a leading transaction processor <strong>and</strong> provider of advanced technology solutions forthe global travel <strong>and</strong> tourism industry.Customer groups include travel providers (e.g airlines, hotels, rail, ferries, etc.), travel sellers(travel agencies <strong>and</strong> websites), <strong>and</strong> travel buyers (corporations <strong>and</strong> individual travellers). Thegroup operates a transaction-based business model <strong>and</strong> processed 850 million billable traveltransactions in 2010.Page 2 of 3


<strong>Amadeus</strong> has central sites in Madrid (corporate headquarters <strong>and</strong> marketing), Nice(development) <strong>and</strong> Erding (Operations – data processing centre) <strong>and</strong> regional offices in Miami,Buenos Aires, Bangkok <strong>and</strong> Dubai. At a market level, <strong>Amadeus</strong> maintains customer operationsthrough 73 local <strong>Amadeus</strong> Commercial Organisations covering 195 countries.<strong>Amadeus</strong> is listed on the Madrid, Barcelona, Bilbao <strong>and</strong> Valencia stock exchanges <strong>and</strong> tradesunder the symbol “AMS.MC”. The <strong>Amadeus</strong> group employs around 10,000 employees worldwide,with 123 nationalities represented at the central offices.To find out more about <strong>Amadeus</strong> please go to www.amadeus.com. To visit the <strong>Amadeus</strong> InvestorRelations centre please go to www.investors.amadeus.com.Media inquiries only:Debbie IannaciChristian MunsonDirector, Public RelationsAssociate Vice President<strong>Amadeus</strong> North AmericaCRT/tanaka for <strong>Amadeus</strong> North AmericaTel: 305-499-6448 Tel: 804-675-8151Email: diannaci@amadeus.com Email: cmunson@crt-tanaka.comRahsaan JohnsonDirector, Public Relations<strong>United</strong> <strong>Airlines</strong>Tel: 312-997-8640Email: Rahsaan.Johnson@united.comPage 3 of 3

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