Download full story - Christie Digital Systems

christiedigital.com

Download full story - Christie Digital Systems

Application StoryChristie Network Operations CenterThis Network Operations Center (NOC) provides 24/7 monitoring of over 32,000 devices locatedin over 800 sites across North America.Christie’s Managed Services state-of-the-art NetworkOperations Center (NOC) facility in Cypress, CaliforniaChristie is a global leader in visual applications for world-class organizations, offeringdiverse display solutions for a variety of businesses, including the entertainmentindustry. This NOC facility was expanded to address the ongoing growth of digitalcinema and on-screen advertising opportunies. The facility will increase the servicecapacity that monitors, maintains and services tens of thousands of digital projectorsacross the U.S. and Canada on a 24/7, year-round basis. This expansion allows forgreater capability to handle devices from post-production to large group trainingcenters and control rooms.The challengeChristie Managed Services currently provides round-the-clock monitoring of 32,431devices, including 3,780 digital cinema screens and 4,700 pre-show advertising screensin over 830 sites across North America. Many theatre owners consider Christie digitalprojectors as their “technological cornerstones” in theaters, allowing them to maximizeusage as multi-media presentation facilities.“Christie Managed Services is one of our most valued assets, because it providesus with complete peace of mind when it comes to our equipment,” remarked FrankRimkus, CEO at Galaxy Theatres, Gig Harbor, Washington at the opening of theCustomer:Christie Managed ServicesLocation:Cypress, California USAIndustry/Market:Entertainment/CommunicationsRequirements:• Environmentally-friendly solution• Operator-friendly resolution• 24/7 reliability• Aesthetically pleasing layout as thecommand center is viewable from aconference roomSummary:Large 2x4 video wall, located in a 1,750 squarefoot room. Total resolution is 2100 x 5600 with11.8 million pixels.Command center video wall:®• 8 Christie RPMX-D275U DLP rear screenprojection engines SXGA+ resolution (1400x 1050); 8 anti-reflective high contrast wideangle80” diagonal screens; 2x4 curvedarray; 20.8’ across by 8’ highProcessing system:• Content managed by Christie TVC-1210Results:• 50% increase in total pixel count and imageresolution• Significantly brighter video wall• Ensured 24/7 reliability


Christie NOC. “We can concentrate on delivering qualitycontent and excellent customer service to our patrons. Allof our digital devices are closely monitored and maintainedat optimum operating conditions, with Christie techniciansresponding quickly to resolve any issues.”Their are 17 operator work stations in the command center andeach operator is dependent on the video wall to help themmoniter all networked activities. On a 24/7 basis theymust be alert and responsive to assist and dispatch fieldtechnicians as quickly as possible to locations acrossNorth America.The solutionAt the heart of the new Managed Sevices NOC is thecommand center that is now dominated by a cuttingedgeChristie 20.8’ wide by 8’ high video wall. Christierear projection products run with an average of 63,000hours MTBF (Mean Time Between Failure), the longestdocumented hours of operation in the industry.Return on investmentWith built-in scalability and redundancy, the NOC video wallcan monitor a myriad of devices remotely, including digitalcinema projectors, screens, retail signs, servers, hardwareand peripherals. It can also quickly expand to meet increaseddemands for any additional asset monitoring requirements ortechnical support dispatching.“As the epicenter of the digital cinema revolution, theChristie NOC will become a global hub for serviceand support of digital devices around the world.”Jack Kline, President and COO,Christie Digital Systems“The significant expansion of the Christie Managed ServicesNOC confirms our solid commitment to the future of digitaltechnology,” said Jack Kline, president and COO, Christie, USA.“The NOC reflects our ongoing investment to meet the needsof our customers and our pledge to provide the highest level oftechnical support to ensure our their success.”Contact ChristieDecision-making factors“Reliability was a key factor in our decision making,“ says SeanJames, vice-president, Managed Services at Christie. “Of courseyou want to support your company, using products from anotherbusiness unit, but if we weren’t 100% confident about thereliability we would have looked for an alternative solution. Thenew Christie NOC offers greater reliability, greater performanceand greater customer security for all our customers' digitaldevices.”There was also a need to fit the video wall into an efficient andpolished environment. Great care had been placed in the designand layout of this new faciility and the NOC is a component ofthe sales presentation for prospective new clients for ChristieManaged Services. The Command Center is viewable from aconference room that will be used for a variety of meetings.Christie Control Room solutions use state-of-the-artcomponents to create high-performance display walls with thereliability you need for your 24/7 requirements. We offer theflexibility required to integrate and display real-time informationfrom a wide variety of sources. You can count on Christie notonly to provide the best possible solution, but also to standbehind that solution with after-sales support and maintenanceprograms that are second to none.Christie has been manufacturing 24/7 rear projection displaywall solutions for over 25 years. We are the worldwide leader inprojection display equipment.A Christie representative is available to answer all of yourquestions concerning the application of video wall technologyto meet your control room needs. Contact us today at sales-US@christiedigital.com to find out how you can benefit from aChristie rear projection display solution.Corporate offices Worldwide offices Independent sales consultant officesChristie Digital Systems Inc.USA – Cypressph: 714 236 8610Christie Digital Systems Canada, Inc.Canada – Kitchenerph: 519 744 8005United Kingdomph: +44 (0) 118 977 8000Germanyph: +49 2161 664540Franceph: +33 (0) 1 41 21 44 04Eastern Europe andRussian Federationph: +36 (0)1 47 48 100Dubai (United ArabEmirates)ph: +971 (0) 4 299 7575Indiaph: (080) 41468941-48Singaporeph: +65 6877 8737China (Shanghai)ph: +86 21 6278 7708China (Beijing)ph: +86 10 6561 0240Korea (Seoul)ph: +82 2 702 1601Japan (Tokyo)ph: +81 3 3599 7481Spainph: +34 91 633 9990Italyph: +39 (0) 2 9902 1161South Africaph: +27 (0) 317 671 347For the most current specification information, please visit christiedigital.comCopyright 2008 Christie Digital Systems, Inc. All rights reserved. All brand names and product names are trademarks, registeredtrademarks or tradenames of their respective holders. Canadian manufacturing facility is ISO 9001 and 14001 certified. CypressNOC Application Story 0709

More magazines by this user
Similar magazines