Governing for Results 2 - Washington State Digital Archives

Department of LicensingLicense applications on Internet saves time, $$Those who apply for various professional licenses must complete a form. Theusual process involved mailing the desired form to an applicant and thenprocessing it manually once returned.To speed up this process, the department made 23 different business licenseapplications available on the Internet, along with 100 additional files of relatedlicensing information.Results★ Applicants have instant access to the forms.★ The agency has saved $5500 in mailing and printing costs from May 1997 toApril 1998.Team members: Karl Davidson, Linda Mead, Bill Dutra, Dolly Casitas, JoanRobinson, Shanan Gillespie, Nancy Varnum, Mark Bockhorst, Mary Haglund,and Jim Hood.CONTACT: Nancy Botaitis (360) 902-361027