XFINITYÃ¢Â„Â¢ Internet 2go Service Agreement - Official Customer Site

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h. Our Right to Make Credit Inquiries. YOU AUTHORIZE COMCAST TOMAKE INQUIRIES AND TO RECEIVE INFORMATION ABOUT YOUR CREDITEXPERIENCE FROM OTHERS, TO ENTER THIS INFORMATION IN YOUR FILE,AND TO DISCLOSE THIS INFORMATION CONCERNING YOU TO APPROPRIATETHIRD PARTIES FOR REASONABLE BUSINESS PURPOSES.i. Your Responsibilities Concerning Billing Questions. Subject to applicablelaw, if you intend to dispute a charge or request a billing credit, you must contactComcast within sixty (60) days of the date on the bill. You waive any disputes orcredits that you do not report within sixty (60) days of the date on the applicable bill.7. REFUNDABLE DEPOSITWe may require you to pay a refundable deposit when you activate the Service. Wemay also require you to pay a refundable deposit after activation of the Service ifyou add Leased Equipment and/or other services or if you fail to pay any amountswhen they are due. If we disconnect your Service or are otherwise required underapplicable law to refund the deposit, we shall within forty-five (45) days, or asotherwise specified by applicable law, return a sum equal to the deposit(s) you paid(without interest unless otherwise required by law) minus any amounts due on youraccount (including without limitation, any amounts owed for the Service or for anyLeased Equipment that is damaged, altered, or not returned).8. CHANGES TO SERVICESubject to applicable law or the terms of your minimum term agreement, if any, wehave the right to change the Service, Leased Equipment and rates or charges, at anytime with or without notice. We also may rearrange, delete, add to or otherwisechange features or offerings contained in the Service, including but not limited to,functionality, hours of availability, Purchased Equipment or Customer Equipmentrequirements, speed and upstream and downstream rate limitations. If we do giveyou notice, it may be provided on your monthly bill, as a bill insert, in a newspaperor other communication permitted under applicable law. If you find a change in theService unacceptable, you have the right to cancel your Service, subject to the termsof your minimum term agreement. However, if you continue to receive Service afterthe change, this will constitute your acceptance of the change. Please take the timeto read any notices of changes to the Service. We are not liable for failure to deliverany services, features or offerings except as provided in Section 13(b)(5).9. OTHER POLICIESYour use of the Service is subject to other policies, including, but not limited toacceptable use policies (“AUP”). You can view the other policies for the Serviceanytime at http://customer.comcast.com/2go. Comcast may terminate or suspendyour Service for failure to comply with these policies. YOU ACKNOWLEDGE ANDAGREE THAT THE TERMS OF THE AUP AND ANY OTHER APPLICABLE POLICIES MAYBE PUT INTO EFFECT OR REVISED FROM TIME TO TIME WITHOUT NOTICE BYPOSTING A NEW VERSION OF THE AUP OR POLICY AS SET FORTH ABOVE. YOUSHOULD CONSULT THE AUP AND ALL POSTED POLICIES REGULARLY TO CONFORMTO THE MOST RECENT VERSION.6
10. ASSIGNABILITYThis Agreement, the Leased Equipment and the Service furnished hereunder may notbe assigned by you. We may freely assign our rights and obligations under thisAgreement with or without notice to you.11. TERMINATIONComcast reserves the right at any time to terminate your use of the Service if youfail to comply in full with any term of this Agreement, or any other terms,agreements, or policies that apply to the Service.a. Term. This Agreement will be in effect from the time that charges commenceuntil (i) it is terminated as provided for by this Agreement or by any addendum tothis Agreement or (ii) it is replaced by a revised Agreement. Service chargesgenerally will begin two (2) days after the date we ship the Leased Equipment orPurchased Equipment to you. If you self-install, activate or use the Service withCustomer Equipment you obtained from a source other than Comcast, charges beginthe day that your order for the Service is entered into our system. The option to selfinstallis subject to availability.b. Termination by You. Unless you have signed a minimum term addendum,you may terminate this Agreement for any reason at any time by notifying Comcastin one of three ways: (i) send a written notice to the postal address of your localComcast business office; (ii) send an electronic notice to the e-mail address specifiedon www.comcast.com; or (iii) call our customer service line during normal businesshours. Subject to applicable law or the terms of any agreements with governmentalauthorities, all applicable fees and charges will accrue until this Agreement hasterminated, the Service has been disconnected and, if applicable, all LeasedEquipment has been returned. We will refund all prepaid monthly service feescharged for the Service after the date of termination (less any outstanding amountsdue Comcast for the Service, third party services for which Comcast is the collectionagent, Leased Equipment, or other applicable fees and charges).c. Suspension and Termination by Comcast. Under the conditions listedbelow, Comcast reserves the right, subject to applicable law, to act immediately andwithout notice to terminate or suspend the Service. Comcast may take these actionsif it: (i) determines that your use of the Service does not conform with therequirements set forth in this Agreement, (ii) determines that your use of the Serviceinterferes with Comcast's ability to provide the Service to you or others, (iii)reasonably believes your use of the Service may violate any laws, regulations, orwritten and electronic instructions for use, or (iv) reasonably believes that your useof the Service interferes with or endangers the health and/or safety of our personnelor third parties. Comcast's action or inaction under this Section shall not constitutereview or approval of your or any other user’s use of the Service or informationtransmitted by or to you or users.d. Your Obligations upon Termination.You agree that upon termination of this Agreement you will do the following:1. You will immediately cease all use of the Service;2. You will pay in full for your use of the Service up to the date that thisAgreement has been terminated and the Service is disconnected,7
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XFINITYÃ¢Â„Â¢ Internet 2go Service Agreement - Official Customer Site

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