InkjET PrInTErS - Hyatt's

about Hyatt’sHyatt’s is a leadingdistributor of new andused sign making hardwareand software forcustomers throughoutthe USA. In the industry,we are well-knownfor our expertise withdigital thermal transferprinting systems such as the EDGE FX PCS Packages,Summa DC4 Printer/Cutter, and the Matan Digital Printers.The thermal transfer printing process remains extremelypopular because of its ease and versatility. Hyatt’s makes iteven easier by offering a large inventory of the most popularbrands of thermal transfer ribbons and Edge-Ready materialsfor the GERBER EDGE ® . In addition to Gerber ScientificProducts, Hyatt’s is also a dealer for the most respected namesin the industry—Allen Datagraph, Daige, Flexi, Graphtec,Geo. Knight, Matan, Mutoh, PhotoPrint, Summa, Vector Art,and more. When you need sign supplies, or a sign printer,cutter, router, or software—Hyatt’s is the place to call.Hyatt’s continues to seek out new products that allow youto expand your business in a variety of profitable ways.Hyatt’s opened new markets by becoming a dealer forConvex ® . Convex is digitally printable, highly conformable,and extremely durable—making it perfect for sportshelmets, motocross bikes, stock cars, speed boats, etc.Headquartered in Buffalo, New York, Hyatt’s has two signsupply warehouses providing next day ground deliverythroughout New England, the Northeast and mid-Atlanticstates, and northeast Ohio. We continue to offer free Groundshipping of stocked items with a $200 minimum order.Buffalo, NY910 Main Street,Buffalo, NY 14202LocationsHere You Will Find:* Our Administrative Offices* A Retail Store for All Our Products* Central Customer Service CenterFor Phone, Mail & Online Orders* Our Main Shipping & ReceivingWarehouse Facility for All Products* Signmaking Equipment ShowroomPhone 1-800-234-9288 ext 301Phone 1-716-884-8900 ext 301Fax 1-716-884-3943New EnglandSign WarehouseWallingford, CTHere You Will Find:* New England Sign DivisionShipping Point for next-dayservice to all of CT, RI, MA,VT, NH, NJ, and DE; mostof ME; portions of PA andNY, including all of NYC andLong Island.Shipping PolicyFor over ten years Hyatt’s has offered a simple policy, freeshipping on orders of $200.00 or more. At Hyatt’s we try tokeep it simple when it comes to shipping your orders. Thecost of shipping is a big item to consider in making yourpurchasing decisions, because it can add 10-20% or moreto the cost of your purchase.FREE GROUND SHIPPING—5 days a weekWhile many of our competitors offer free shipping at least oneday a week on their own trucks, Hyatt’s offers free groundshipping five days a week.hyatt’s offers to everyone—no purchase levelMany of competitors play fast and loose with freight charges,offering free freight to some customers and not others, oruse various qualifying dollar purchase levels with differentcustomers. They have no freight policy in writing thatapplies to all customers. At Hyatt’s we have a low qualifying$200.00 offered to every customer.you are importantMost of our customers consider it important to receive theirorders next day, so being capable of shipping five days aweek, with delivery next day, we consider an importantservice to our customers.no fuel surchargesDuring the oil crisis of 2008, the price of oil increased tounprecedented levels. Many of our competitors startedtacking on fuel surcharges to their free delivery. Whilestill promoting free delivery, but tacking on a fuel charge,we think this policy is disingenuous. A fuel charge was adelivery charge.When you see this symbol for free delivery, it meansthe following:• Free ground shipping when your order is $200.00 or more.• If we backorder an item, the freight is covered when weship the backorder.• If we have to ship an order from several locations,the freight is covered on all shipmentsApplies to shipments in the 48-statesin the continental US, not HI or AK.Exceptions:• When Hyatt's is covering the ground freight (orders over$200) we reserve the right to ship via the best wayground—USPS, UPS or other ground carrier.• Any charge the manufacturer assesses, such as a dropship charge, is not covered and will be added to yourorder.• Any expedited service, Fedex, overnight, etc, is notcovered.• Materials or products requiring special handling, such asoversized and hazardous items, do not qualify for Hyatt’s$200 free ground freight policy.If your other suppliers are:• Tacking on fuel surcharges• Charging freight when they have to ship via UPS,when not being delivered on their own trucks.• Charging freight when having to drop ship fromthe manufacturer.• Not having a written freight policy that applies to allcustomers.Are you being taken advantage of?When Hyatt’s offers free shipping it applies to all customersand all shipments when shipped via ground.ORDERSOrders may be placed by phone, fax, mail, oronline at www.hyatts.com. Hyatt’s CustomerService Representatives are available Mondaythrough Friday* from 9:00 AM to 6:00 PM(Eastern).*except certain holidaysPrices, specifications and product/serviceofferings are subject to change, correction,or cancellation without notice. All items aresubject to availability from our suppliers. Colorswatches provided are process color simulations.Actual colors may vary.Hyatt’s has two warehouse locations to serveyou. The main warehouse is located in Buffalo,NY, with one satellite warehouse location inWallingford, CT. Most orders of stocked itemsare shipped the same day.Your materials order, of stocked items totaling$200 or more in goods, qualifies for freeground shipping within the continental UnitedStates. Certain limits apply.ShippingUPS (United Parcel Service), USPS and otherground carriers are is utilized, where possible,from all Hyatt’s warehouse facilities. Next dayand two-day services are available with additionalcharges. Materials or products requiringspecial handling, such as oversized and hazardousitems, do not qualify for Hyatt’s $200free ground freight policy. Prepaid items whichare backordered are shipped when availableat no additional charge. Drop ship servicesare available from certain manufacturers.Freight, fees and/or below minimum chargesmay apply to drop shipped items and specialorders. Product shipment to international destinationsvaries by manufacturer. Please contactCustomer Service for additional details.ReturnsProduct returns are accepted within 30 days ofshipment provided in original packaging and inlike-new condition. Returns are subject to a 20% restocking charge.Special ordered items, opened software andclip art are not returnable. Shipping andhandling charges are non-refundable unlessthrough the error of Hyatt’s Graphic SupplyCo., Inc. Customer is responsible for returnfreight and insurance. Refused shipments areassessed a 20% restocking charge.PaymentPayments are accepted by personal orcompany check, MasterCard, Visa, Discover,or American Express, and are subject to verificationand authorization procedures prior toorder shipment.Hyatt’s Charge AccountsCharge accounts are available for creditworthy businesses, schools, and organizationswishing to order $500 or more annually. Werequire a first order minimum of $100. Chargeaccount terms are net 30 days from the dateof purchase. Unpaid invoices older than 45days may cause delays in the filling of neworders and may cause the account to losecredit privileges.TaxesAll pricing is exclusive of applicablestate and local sales taxes, which are theresponsibility of the purchaser. Hyatt’s iscurrently required to collect sales tax in twostates. Sales tax shall be added to the orderamount unless we are provided with a validexemption certificate or if the purchaser islocated outside the states of New York orConnecticut.WarrantiesAll equipment and products offered includewarranties as provided by the manufacturer.Hyatt’s makes no warranty and excludes allimplied warranties of merchantability and fitnessfor a particular purpose.