Developing the HFI Social & Organisational Domain: Final Report

HFIDTC/2/WP2.18/3Version 2/14th May 20092 Introduction2.1 Purpose of reportThis report by the HFI DTC for the Defence Technology and Innovation Centre (DTIC)summarises Work Package 2.17/2.18: Incorporating Socio-Technical Systems intoHuman Factors Integration (HFI). The particular focus of this work, which is part of theoverall work package on Managing HFI in Smart Acquisition and Procurement, was todevelop guidance for consideration of broader Social and Organisational Factors (SOF)in HFI.The report presents a summary of key activities undertaken in the course of the work todefine the social and organisational domain and provide guidance. A short guide to SOF,which contains a generic process for considering SOF, is presented in Annex A; a QuickSheet for Integrated Project Teams (IPTs) is presented in Annex B and the full ‘LivingFramework Tool’ containing a more detailed level of information is presented in AnnexC (a separate spreadsheet document).2.2 BackgroundHFI is a systematic process for ensuring human related issues are considered in defenceacquisition. Core areas of human factors considered are: manpower, personnel, training,human factors engineering, health hazards and system safety. In more recent years a 7 thsocial and organisational domain was also added. This was in recognition of theimportance of broader human and organisational issues associated with Network EnabledCapability (NEC) and the Comprehensive Approach (CA). The introduction of ThroughLife Capability Management (TLCM) and focus across all Defence Lines ofDevelopment (DLOD) also encourages consideration of the social and organisationalissues in acquisition. The SOF framework is relevant across most DLOD but is mostrelevant for the Organisation DLOD as previously identified in The MOD HFI ProcessHandbook [3] (see Figure 1).2