AMADEUS TRANSACTION GUIDE - Scandinavia - Amadeus

AMADEUS TRANSACTION GUIDEChapter 11 – Ticketing and PTA (PAS/TICS)11 November 2008

INDEXTicketing Agreements.......................................................................................................................3Information displays regarding ticketing agreements/electronic ticketing (TG, HEETT) ....... 3Default Validating Carrier Section .................................................................................................4Default validating carrier section rules (R, VC-, ) ...................................................................... 4Ticketing Elements in the PNR....................................................................................................... 6Ticketing element - validation carrier (FV).................................................................................. 6Ticketing element - commission (FM) ......................................................................................... 6Credit card approval (DE) ............................................................................................................. 6Ticketing element - form of payment (FP)................................................................................... 6Ticketing element - endorsement (FE) ........................................................................................ 6Ticketing element - remarks for ticketing (RZ) ........................................................................... 7Miscellaneous ticketing element – net fares and tour codes (FST, FSN, FT)........................... 7Ticketing element - fare discount codes (FD)............................................................................. 7Ticketing element - manually entered ticket number (FH) ........................................................ 7TST Validity..........................................................................................................................................8TST validity - last ticketing date................................................................................................... 8TST validity - pricing indicators................................................................................................... 8Paper/Electronic Ticket Surcharge................................................................................................9Manual Ticketing (TTP)...................................................................................................................10Manual ticketing - general description...................................................................................... 10Manual ticketing – list of commands and examples (TTP/TKT, TTP) ...................................... 10Manual ticketing with back office A.I.R. (TTP/BT) .................................................................... 10Queue Ticketing (TTP) (TTP/DO, TTP/IN, TTP/MA) .........................................................................11Temporary Ticketing (TTP) (TY) ....................................................................................................11Electronic Ticketing (TTP/ET) .......................................................................................................12Electronic ticketing - general description (GGAMASCAETK).................................................... 12Electronic ticketing – participating carriers (TGETD-DK, TGETD-NO, TGETD-SE) .................. 12Display e-ticket details per carrier (TGAD-BA, HEETTBA) ......................................................... 12Electronic ticketing - FOID-element (SR FOID).......................................................................... 12Issuing electronic ticket (TTP/ET) .............................................................................................. 13Display electronic ticket record (TWD, TWH, RT*E) .................................................................. 13Reissue of electronic ticket (FO)................................................................................................ 13Cancellation and refund of electronic ticket (TWREF, TWX).................................................... 13Prepaid Ticket Advice (PTA) .........................................................................................................14Ticket Reissue (FQP, FA, TQT, TTU, TTC, TTF, TTI, FO, FO*)...........................................................15Steps necessary to complete a ticket reissue (FQP, TTU, TTF, TTI, FO) ................................. 15Ticket reissue without additional collection (TTI/EXCH, TTI, FO, FPO) ................................... 16Ticket reissue with additional collection (TTI/EXCH, TTI, FO, FPO) ......................................... 16Changes made in this version (11November2008) compared to last version(5March2008): Updated TST validity (page 8).

Chapter 10 – Ticketing and PTATicketing AgreementsHE TICKETInformation displays regarding ticketing agreements/electronic ticketing:Index of all markets supporting E-ticketing ...................TGETD- carriers supporting E-ticketing for specific country.....TGETD-DK- carriers that have an interline agreement ...................TGAD- carriers with interline agreement for specific airline ...TGAD-BANote:Note:Types of interline agreements are:T = standard interline agreementP = PTA interline agreementE = electronic interline agreementThe ticketing system does not perform any automatic validation of ticketing agreements. TheTG-display is dependant on accuracy of information from airlines, and may not be 100%correct at all times. It is the responsibility of the ticketing agency to check if interlineagreements exist before issuing the ticket. This applies to both paper and E-tickets.Complete E-ticket information per carrier .....................HEETTSK© Copyright Amadeus Scandinavia Page 3 of 16 11.11.2008

Chapter 10 – Ticketing and PTADefault Validating Carrier SectionHE TICKETDefault validating carrier selection rules:The default processing applies when:Pricing the segments (unless the agent adds the validating carrier option – R,VC-xx). Even ifthe PNR contains an FV-element already. When issuing the ticket (unless FV has been added in the PNR manually, in the pricingcommand (recommended) or in the TTP-command.The default selection rules are as follows:1. When the itinerary contains no sector that departs from one country and arrives toanother country, then the selected validating carrier is the carrier from the first sectorof the journey.Example:MUC – FRAFRA – TXLTXL – HAM(carrier LH)(carrier LT)(carrier DL)All the sectors are in Germany, so the default validating carrier is LH.If the first condition is not matched, the system will analyze condition number 2.2. When the itinerary contains no sector that crosses IATA sub-areas, then the selectedvalidating carrier is the carrier from the first international sector or the journey.Example:NCE – PARPAR – BRUFRA – CAI(carrier AF)(carrier SN)(carrier IB)All the sectors are in the same IATA sub-area Europe and the fist international sector isbetween France and Belgium (PAR-BRU), so the default validating carrier is SN.If the second condition is not matched, the system will analyze condition number 3.3. When the itinerary contains no sectors that cross any TC areas, then the selectedvalidating carrier is the carrier from the sector of the journey that first crosses an IATAsub-area.Example:MAD – PARPAR – FRAFRA – CAI(carrier IB)(carrier AF)(carrier LH)An IATA sub-area has been crossed between FRA and CAI and all the sectors are in thesame TC area (TC2), so the default validating carrier is LH.If the third condition is not matched, the system will analyze condition number 4.© Copyright Amadeus Scandinavia Page 4 of 16 11.11.2008

Chapter 10 – Ticketing and PTADefault Validating Carrier Section, continuedHE TICKET4. When the itinerary encompasses exactly two TC areas, then the selected validatingcarrier is the carrier from the first sector that crosses a TC area.Example:MAD – PARPAR – SIN(carrier IB)(carrier SQ)There has been a crossing between TC2 and TC3 area (sector (PAR-SIN), so the defaultvalidating carrier is SQ.If the fourth condition is not matched, the system will analyze condition number 5.5. When the itinerary encompasses exactly three TC areas, such as “Round The World”then: If the two crossings of TC areas are between TC2 and TC3 and between TC2 andTC1, then the selected validating carrier is the carrier from the first sector thatcrosses between TC2 and TC1. If the two crossings of TC areas are not between TC3 and TC2 and between TC2and TC1, then the selected validating carrier is the carrier from the first sector thatcrosses a TC area.Note:Note:The processing logic will apply to all carriers, whether they have filed their YQ/YR surchargesthrough ATPCO or through Amadeus.When you have allowed the default selection to take place the TST will not contain anyinformation regarding which carrier the system has selected. It is therefore recommended toadd validating carrier at time of pricing.© Copyright Amadeus Scandinavia Page 5 of 16 11.11.2008

Chapter 10 – Ticketing and PTATicketing Elements in the PNRHE TICKETTicketing element - validation carrier:Validation of airline for ticketing ....................................FVSK- generate air itinerary when issuing ticket ...................FVSK/IEPHE FVNote:It is recommended to add validating carrier to the pricing command (FXP) rather than addingthe validating airline in the FV-element manually to secure that the correct YQ/YR taxes forthe selected carrier are applied. If no carrier specified in pricing command the defaultselection will be applied.Ticketing element - commission:Commission, percentage ............................................ FM9- percentage with decimals ......................................... FM7.50- amount ...................................................................... FM300AHE FMCheck commission/commission level for TST ............ TQT/T4/FM- for manually entered commission level .................... TQT/FM9- existing fare levels in negotiated TST....................... TQNNote:Note:FM-element will automatically be added at TTP-time (Automatic Commission Control). Ifstandard commission is not applicable, FM can be added manually (provided that the airlineallows manual commission updates). A warning will be given at TTP-time, and the secondTTP will issue the document.Automatically created FM-elements are coded with *C*, manually created elements arecoded with *M*. For more codes, see HEFM.Credit card approval:Request credit card approval code .................DECCAX371431003456784/1204/SEK1910.00/AFNote:Note:All credit card approval is automated for SK (117) documents. For other airlines the manualDE-command is available in Amadeus. The approval code received is only valid forspecified airline, and only for the day that it was requested.The approval code received from the card company must be added manually to the FPelement.Ticketing element - form of payment:HE FPForm of payment ...........................................................FPCCAX410031003456784/X1202- credit card with authorisation code ............................FPCCAX410031003456784/X1202/N12345Add authorisation code to existing element ..................10/13000.00/N123456Multiple forms of payment.............................................FPNONREF/1500+CASH/200Note:The X in front of expiry date in credit card payment is optional.Ticketing element - endorsement:Endorsement text ..........................................................FENOT REFUNDABLEHE FENote:When FE-element is inserted manually the string *M* is automatically placed in front of thetext. The *M* is not printed on the ticket. The system will normally use the automatic FEelementif re-pricing is performed.© Copyright Amadeus Scandinavia Page 6 of 16 11.11.2008

Chapter 10 – Ticketing and PTATicketing Elements in the PNR, continuedHE TICKETTicketing element - remarks for ticketing:Remarks element for ticketing ......................................FZtextHE FZMiscellaneous ticketing element – net fares and tour codes:Net price - method 1......................................................FST-12345678/D5000,S-6000- encrypted amount over 9999 (method 1) ...................FST-123456*D109H/S-12900/N-10900- method 2 .....................................................................FSN-500,S-700,T-12345678- infant method 2 ...........................................................FSINFN-500,S-700,T-12345678- including infant ............................................................FSN-5000,S-6000,IN-500,S-600Note:For more details about net remit ticketing, please see GGAIRSKNEGO.Tour code, non-IATA (max. 14 alpha-numeric) ............FST-XXXXXXXXTour code, IATA ............................................................FTIT8AZ2TOUR00- free text (starting with *)..............................................FT*TOURCODEHE FSHE FTTicketing element - fare discount codes:HE FDMost discount codes may be added in an FD-element for each passenger, then FXP will price thePNR directly. Alternatively discount options may be added to the FXP command. See Pricingexamples (Fares and Pricing chapter) for FXP examples. For more information see Passenger typecodes and IATA iscount codes (Fares and Pricing chapter).Examples of useful ATPCO PTC codes:Visit another country .....................................................FDVAC- child (specify age).......................................................FDV09Head of family ...............................................................FDHOFSpouse ..........................................................................FDSPSChild/family plan fares (specify age).............................FDF15Adult with companion....................................................FDCMACompanion....................................................................FDCMPSenior citizen.................................................................FDYCDHE PTCNote:Note:IATA/Amadeus discount codes - see GG FQT DIS.When adding ATPCO discount codes for children (with age), the system will automaticallyadd (CHD) to name element, and an OSI YY 1CHD element.Ticketing element - manually entered ticket number:Manual ticket issued......................................................FH057-9876543210-12- automated ticket issued ..............................................FHA057-9876543210- electronic ticket issued, passenger 3..........................FHE057-9876543210/P3HE FHNote:When no ticket type (A or E) is added in the FH-command, the system automaticallyassumes a manual (M) ticket has been issued.© Copyright Amadeus Scandinavia Page 7 of 16 11.11.2008

Chapter 10 – Ticketing and PTATST ValidityHE TSTTST validity - last ticketing date:Last ticketing date (LD) is a tool for pricing, and the date shown is valid as long as the TST is valid (1day). After 1 day the entire TST (including the LD) is made invalid and the itinerary has to be repriced.This may mean that both the fare and the LD are changed.If a PNR has been automatically priced, the ticket must be issued on the same day (date) inorder for the fare to be guaranteed by Amadeus.The rules for a fare may be changed up to 6 times per day (advance purchase, ticketing restrictions,etc.), which means that LD theoretically may be changed as as many times. A TST is guaranteed byAmadeus (if priced via FXP automatically) the same day only). Note that pricing of a PTA is neverguaranteed by Amadeus (see Passenger Air Tariff 13.2.1.17).The airline that has filed the fare is responsible for the LD text as well as all other information in theTST.If a carrier has coded 21 days advance purchase for fare basis MAPEX3M with departure 15OCT, butlast date to ticket is coded 31JUL, the date that will be generated in the LD is 31JUL. However, theseconditions are only valid for 1 day (same date). If the airline recodes that the last date to ticket thefollowing day to 15JUL the new last date to ticket will be 15JUL when you reprice the PNR. The onlypossibility for 31JUL to be valid is if you issue the ticket within 1 day (same date) from your first FXP.This means that the last date to ticket is only generated based on FXP. When you reprice, theconditions can be changed, or perhaps the fare is no longer valid. This is why you must recheck faresevery day, if they are not subject to instant ticketing.An airline can change all conditions for a fare, e.g. travel completion, travel validity, minimum stay,maximum stay, advance purchase, etc., up to 7 times a day.There is no connection between last date to ticket and the ticketing server, meaning that no check isperformed at TTP time regarding last date to ticket provided that the TST is still valid (same day).To conclude LD – last date to ticket – is no more than a tag of information at pricing time to convey toyou the restrictions coded by the airline for this farebasis at this given time, tomorrow otherrestrictions may be coded for the same farebasis.If errors are found in the LD-function, please inform us so that we can contact the airline to have thefiling of the fare corrected.TST validity - pricing indicators:Only autopriced TST are considered guaranteed by Amadeus (pricing indicators I, A, F, G or T).The following is a list of existing TST pricing indicators (trust codes): I IATA autopriced fare B Negotiated fare (when TST has been manually manipulated) A ATAF autopriced fare F Negotiated autopriced fare (updated by an airline) G Negotiated fare updated by an agent or consolidator M Manually priced fare T Autopriced inclusive tour fare W No fare calculation, check against TST itinerary© Copyright Amadeus Scandinavia Page 8 of 16 11.11.2008

Chapter 10 – Ticketing and PTAPaper/Electronic Ticket SurchargeHE ETTPaper/electronic ticket surcharge:Carriers may impose surcharges and restrictions on fares by coding the fare rules. Therecommendation is to load electronic and/or paper only fares. To be able to select the appropriateticket type there are three options available: /ET for electronic ticket /PT for paper ticket /EP for electronic and paper ticketThese options may be used with FQP (Informative Pricing), FXP/FXX (Itinerary Pricing),FXA/FXL/FXR/FXB (Best Buy) and FXC (Value Pricer).Electronic ticket is required:1. If electronic ticket pricing (/ET) is selected the fare is priced and no specific message isdisplayed.2. If paper ticket pricing (/PT) is selected the fare is priced including the corresponding paperticket surcharge. A paper ticket surcharge applies warning message is displayed.3. If electronic and paper ticket pricing (/EP) is selected the fare is priced as an electronic ticket,as the cheapest fare. A fare valid for E-ticket only message is displayed.Fare is restricted to electronic ticket:1. If electronic ticket pricing (/ET) is selected the fare is priced a fare valid for E-ticket onlymessage is displayed.2. If paper ticket pricing (/PT) is selected the pricing fails. The NO FARE FOR BOOKING CODE – TRYOTHER PRICING OPTION error message is displayed.3. If electronic and paper ticket pricing (/EP) is selected the fare is priced as an electronic ticket.A fare valid for E-ticket only message is displayed.Fare does not permit electronic ticket:1. If electronic ticket pricing (/ET) is selected the pricing fails. The no fare for booking code – tryother pricing option message is displayed.2. If paper ticket pricing (/PT) is selected the fare is priced. An E-ticket is not permitted warningmessage is displayed.3. If electronic and paper ticket pricing (/EP) is selected the fare is priced as a paper ticket. AnE-ticket not permitted error message is displayed.If a pricing results in a combination of fares, requiring different E-ticket and paper ticket conditions,then the most restrictive condition applies: A paper ticket surcharge The highest surcharge (only one paper ticket surcharge can apply per ticket)The TST will contain an indicator specifying if E-ticket is required:T-P = E-ticket only fare T-P = paper ticket only fare T = either E-ticket or paper ticket fare© Copyright Amadeus Scandinavia Page 9 of 16 11.11.2008

Chapter 10 – Ticketing and PTAManual Ticketing (TTP)HE TTPManual ticketing - general description:TTP generates the ticket according to TST information. If there is no TST information stored (eitherfor the entire PNR or certain segments), TTP will price the segments (via automatic FXP) and printthe ticket. The TST, and the details within the TST, is valid for 3 days after creation.Manual ticketing - list of commands and examples:Manual ticketing commands:Check if TST information is OK for ticketing .................TTP/TKTPrint ticket (and price if no TST exists) .........................TTPRetrieve PNR after ticket print (Queue Mode) ..............RTPrint ticket and retrieve PNR.........................................TTP/RTPrint ticket and price lowest fare available....................TTP/LOSpecify printer if more than one ....................................TTPBIssue Electronic Ticket ..................................................TTP/ETPrint infant tickets only ..................................................TTP/INF- infant tickets, passenger 1 and 2................................TTP/INF/P1,2- adults and children only ..............................................TTP/PAX- no stopover segment 3 ...............................................TTP/S3X- segment 4 only............................................................TTP/S4- select fare and print ticket (if alternatives) ..................FXT2 HE FXT- airline validation added to ticketing entry....................TTP/VAF- add open return...........................................................TTP/OPEN- open segments after segment 5 .................................TTP/S5BACOSLLON,BACLONOSL- only segment 5 and 6, and open return......................TTP/S5-6/OPEN- re-price old TST ..........................................................TTP/R- child discount, passenger 3 (no FD-element) ............TTP/RCH/P3- using old TST (override) .............................................TTP/O- remove warning flag after correction ..........................TTP/FPrint only selected TSTs ...............................................TTP/T1,3- ticket and generate itinerary, air segments.................TTP/IEPCombination entry.........................................................TTP/PAX/P1,3-6/S4,5/IEPJ- add or change form of payment..................................TTP/P1/FPCASHNote:Note:TTP/O and TTP/F change the TST from I (automatically priced) to M (manually priced).The ticket element (FA) will contain information regarding commission. Airlines hosted inResAid, as well as LH, will show actual commission calculated by TICS. Other airlines willshow commission calculated based on FM-element. No commission is shown in ticketsbased on the Negotiated Fares product.Manual ticketing with back office A.I.R.:Send back office A.I.R. only, for manual ticket,registration (with ticket check).......................................TTP/BTKHE TTPNote:TTP/BTK transfers ticket number to back office system (either FA or FH must be present inPNR), but does not issue any ticket.© Copyright Amadeus Scandinavia Page 10 of 16 11.11.2008

Chapter 10 – Ticketing and PTAElectronic Ticketing (TTP/ET)HE ELECTRONICElectronic ticketing - general description:An electronic ticket is a paperless (virtual) ticket in a traditional ticketing system. The solution issuitable for airlines with complex distribution, including travel agency distribution and extensiveinterline agreements with other airlines. The tickets are processed through the BSP settlementsystem.Electronic ticketing – participating carriers:Display participating carriers for Denmark....................TGETD-DKDisplay participating carriers for Norway ......................TGETD-NODisplay participating carriers for Sweden .....................TGETD-SEDisplay e-ticketing details per carrier:Display interline agreement per airline .........................TGAD-BADisplay detailed e-ticketing rules per airline .................HEETTBAHE ETTNote:For more information about interline agreement see Ticketing Agreements.Electronic ticketing - FOID-element:Before issuing electronic tickets a form of identification (FOID) must be added to the PNR. Pleasecheck the carrier’s information about which cards that are valid for their documents. IIf the documentinclude more than one carrier (interline agreements exist) you can use YY instead of carrier code, tocreate SSRs for all carriers in PNR.Note:Some carriers do not require FOID, check HEETTXX per carrier (replace XX with carriercode).SSR FOID credit card (all segments LH)......................SR FOID LH HK/-CCVI123456789012/P1- segments from different carriers (incl. in ETKT).........SR FOID YY HK/-CCVI123456789012/P1- frequent flyer card.....................................................SR FOID SK HK/-FF SKEBG123456789/P1Note:It can cause problems to have more than one TST in the PNR when E-ticket is involved, andyou must create separate PNRs for each E-ticket© Copyright Amadeus Scandinavia Page 12 of 16 11.11.2008

Chapter 10 – Ticketing and PTAElectronic Ticketing (TTP/ET), continuedHE ELECTRONICIssuing electronic ticket:Issue ticket, at own office..............................................TTP/ET- a branch office ............................................................TTP/ET/STOXX2234Check if TST information is OK for ticketing .................TTP/ET/TKTHE TTPDisplay electronic ticket record:From a retrieved PNR ...................................................TWD- specify FA-element ....................................................TWD/L6Display E-ticket record from list ....................................TWD/3Redisplay previous E-ticket record ...............................TWDRT- original E-ticket record (from new record) ..................TWD/O*Specify ticket number....................................................TWD/TKT125-1234567890- travel date, origin, destination, name..........................TWD/VBA/TVL12AUGLONNYC-FOX/ ED- different validating/booked carrier.................. TWD/VSK/FLTWF-930719MARHFTKKN-FOX/ED- frequent traveller number, travel date.........................TWD/VSK/FTIEBB123456789- different validating/bonus carrier.................................TWD/VWF/FTISK-EBB1234567890- payment, travel date, name ................. TWD/VAY/FOPCCVI40001234512345/20AUG-FOX/EDHistory of E-ticket record...............................................TWHDisplay PNR from E-ticket record .................................RT*ENote:TWH is valid only for some airlines.Reissue of electronic ticket:FO-element (E-ticket indicator) .........................FO125-12345678901E2LON01NOV07/91212345Note:Normal procedures for other reissue elements, see Steps necessary to complete areissue.Cancellation and refund of electronic ticket:Refund of displayed document (except SK) .................TWREFCancel document (technical refund) .............................TWXNote:It is not possible to reinstate a document to active status after a TWX. The document ispermanently cancelled.© Copyright Amadeus Scandinavia Page 13 of 16 11.11.2008

Chapter 10 – Ticketing and PTAPrepaid Ticket Advice (PTA)GG AIR SK PNRPTAPrepaid ticketing advice (PTA):Check procedures with the airline that will handle the PTA.As an example, procedures for PNR-PTA can be found under GGAIRSKPNRPTA. PNR-PTA is asimplified method of transferring PTAs between SAS (SK), participating airlines using Amadeus andtravel agencies using Amadeus (cannot consist of open segments only). PNR-PTA may be usedwhen one of these airlines is the ticketing airline. Queue addresses for offices (all participatingairlines) accepting PNR-PTAs are shown in GGAIRSKXYZ.700 (XYZ = city code).Other airlines (not participating in the PNR-PTA procedures) may give information via their AISpages,and may have varying procedures.Some airlines use Amadeus PTA System, which means that the travel agent is not allowed to modifythe itinerary after the ticket has been issued.Please note that a PTA is always considered as a reissue when the ticketing office of the responsibleairline issues the ticket. The pricing made by the travel agency for the PTA document is therefore notguaranteed by Amadeus for 72 hours as would be the case if the ticket was issued by the travelagency. The ticketing office responsible for printing the actual ticket (the reissue) takes on theresponsibility for pricing the PNR. The fares and/or rules may have changed between the pricingmade by the travel agency and the ticketing made by the airline. The airline may therefore charge anyadditional charges either to the travel agency, or directly to the passenger.© Copyright Amadeus Scandinavia Page 14 of 16 11.11.2008

Chapter 10 – Ticketing and PTATicket ReissueHE TICKET REISteps necessary to complete a ticket reissue:Prior to reissuing a ticket the fare must be recalculated. In Amadeus, the FQP-entries will give youfares commenced up to 3 months in the past - FQP with departure and ticketing date:Then:FQPSTO/D10JANCPHPAR/R,11JAN08 Remove any segment associated F-elements .. FA, FE, FP, etc. If necessary display TSTs .................................. TQT Update TST indicating all segments wanted...... TTU/T1/S2-4Or create a new TST.......................................... TTC Remove warning flag pnr chng .......................... TTF Enter fare basis etc. into the TST....................... TTI/B... Enter validation date 1 year from original issue. TTI/V... Original departure date in fare calculation ......... TTI/C11JAN08...Issued in exchange for ....................................... FOFO082-12345678903BRU11JAN08/1234444Original issue/in exchange forFO082-12345678903BRU11JAN08/1234444/082-2345678901-026Electronic ticketFO125-1234567890E1BRU11JAN08/1234444Use ticket number in FA-element (only one)..... FO*- select FA-element, if more than one ............... FO*L7Note:Note:Note:Note:Please also refer to HE-pages for each command for further details, e.g. HEFO.Check digit may be omitted, as the system will calculate the check digit automatically. If checkdigit is entered, the system will verify that the check digit is correct.Original departure date in fare calculation is optional.It is possible to add a past date passive segment (up to three months back) and price thissegment by using the R-option, e.g. FXP/S2-4/R,13FEB08. Some airlines do not allow pastdate pricing.© Copyright Amadeus Scandinavia Page 15 of 16 11.11.2008

Chapter 10 – Ticketing and PTATicket Reissue, continuedHE TICKET REITicket reissue without additional collection:Update TST...................................................................TTI/EXCH/T2Note:TTI/EXCH changes the TST to reissue. If the PNR contains a FP-element, it will also beupdated to FPO/, otherwise this must be updated manually. Validation date and FO-elementmust always be added manually.Add validation date........................................................TTI/T1/VXX20AUG- FO-element............................................................. FO082-12345678904BRU11JAN08/1234444- form of payment ..........................................................FPO/old FPTicket reissue with additional collection:Enter reissue fare and, if applicable,old and new taxes ............................. TTI/RDKK500/EDKK0/XNOK12FR/ONOK20NL/TNOK562- FO-element............................................................. FO082-12345678904CPH11JAN08/1234444- form of payment ..........................................................FPO/old FP+/new FPNote:If it is necessary to add one tax only, it is recommended to change to Panel Mode (TQTP),and access the tax panel. See Scrolling in a Panel Mode TST for details.© Copyright Amadeus Scandinavia Page 16 of 16 11.11.2008