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Foxit PhantomPDF 5.5 - Parent Directory

Foxit PhantomPDF 5.5 - Parent Directory

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<strong>Foxit</strong> <strong>PhantomPDF</strong> <strong>5.5</strong>User Manualobtaining additional licenses to use <strong>PhantomPDF</strong> Express, <strong>PhantomPDF</strong> Standard or<strong>PhantomPDF</strong> Business shall not increase the foregoing limits (that is, the foregoing limits arethe aggregate total limits regardless of how many additional licenses to use <strong>PhantomPDF</strong>Express, <strong>PhantomPDF</strong> Standard or <strong>PhantomPDF</strong> Business you may have obtained).3. EDUCATIONAL USE. If the Product You have received with this Agreement is an EducationalSoftware Bundle (where the Product is received by virtue of Your participation in a <strong>Foxit</strong> programdesigned for educational or research institutions, or is provided by <strong>Foxit</strong> to You under some otherarrangement), You are not entitled to use the Product unless You are an employee or student ofsuch educational institution. Educational Software Products may be used for educational andresearch purposes only. Commercial and general production use of Educational SoftwareProducts are specifically prohibited. The Product is provided under a Single-Use Term License asdescribed above. You may install one copy of the Product on one desktop computer in adesignated computer used for educational purposes under Your license agreement. YourEducational license is granted for a period of one year, unless stated otherwise, from when theProduct license keys are made available to You. Your Educational license entitles You to email andtelephone support for up to two designated employees and product upgrades during the term ofYour license. You grant <strong>Foxit</strong> the right to use material created under such license for marketingand advertising purposes.4. DocuSign Limitations. Organizations having 200 or more registered DocuSign users of theProduct will be required to pay the Maintenance Fee for each Product for which Maintenance isdesired and as further described in Section 5.4 below. Please contact sales@foxitsoftware.comfor further information.5. SUPPORT, MAINTENANCE, AND UPGRADE PROTECTION TERMS AND CONDITIONS.5.1. Term of Maintenance. <strong>Foxit</strong> agrees to provide Maintenance (as defined herein) to Youpursuant to the terms and conditions set forth herein provided that You pay theMaintenance Fee for each Product for which Maintenance is desired and as furtherdescribed in Section 4.4 below. Maintenance will be provided for a period of one year,unless otherwise agreed to by the parties in writing, from the date of purchase of theProduct (the “Initial Support and Maintenance Term”), and with renewals, annually from theexpiration date of the prior Support and Maintenance Term. Failure to renew annualmaintenance may result in You having to purchase a new license in order to receive futureversions of software and associated ongoing support and maintenance.5.1.1. Maintenance Services. In exchange for the Maintenance Fee, <strong>Foxit</strong> agrees toprovide to You during the term of this Agreement support and maintenance (collectively"Maintenance") as follows:5.1.1.1 Support: <strong>Foxit</strong> will provide email and telephone support to You for currentversions of the Product. <strong>Foxit</strong> will investigate all of Your questions and problemspromptly. You agree to provide adequate information to <strong>Foxit</strong> to assist in theinvestigation and to confirm that any problems have been resolved. <strong>Foxit</strong> does notprovide guaranteed response time but will make good faith effort to answer emails andvoice mails within twenty-four (24) hours or less during weekdays, excluding holidays.5.1.1.2. Maintenance: <strong>Foxit</strong> will supply to You, at no additional charge, any4

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