ANNUAL REPORT - Genesee County

9-1-1SEVEN-DIGITLine Group Out-Bound In-Bound Total % InGCSO 2,956 30,514 33,470 42.66Municipal (City of Batavia & 1,446 31,199 32,645 43.62FireVillage of LeRoy)1,191 9,813 11,004 13.72Subtotals 5,593 71,526 77,119 100.00ADMINISTRATIVECall VolumeClass Out-Bound In-Bound Total % InW911 (Wireless Verizon) 856 19,502 20,358 67.71E911(Landline Verizon) 525 4,773 5,298 16.57E911(Landline Frontier) 150 2,222 2,372 7.71VOIP(Voice Over InternetVerizon) 0 2,278 2,278 7.91VOIP(Voice Over InternetFrontier) 0 0 0 0.00TLMA (On-Star Verizon) 0 29 29 0.10Subtotals 1,531 28,804 30,335 100.00Line Group Out-Bound In-Bound Total % InAdministrative 10,072 8,895 18,967 28.34Intra-County 27,491 22,493 49,984 71.66Subtotals 37,563 31,388 68,951 100.00The Communications Sectionalso answers all telephonecommunications which comeinto the Sheriff’s Office,Batavia Police, and LeRoyPolice and redirects thesecommunications accordingly.Communications personnel arealso responsible for theoperation and maintenance ofthe county's public safetysoftware suite which includesComputer-Aided Dispatch, LawEnforcement and CorrectionsRecords, Fire and EMSRecords, and Mobile DataTerminal Operations.The Genesee CountyLegislature has designated theSheriff to administer andoperate the county’s PublicSafety Communications Centerand trunked 800 MHz radiosystem. Timely and accuraterecordings of information arevital to law enforcement, fireservices and emergencymedical services. Informationand the communicating of thisinformation is the lifeblood ofthese agencies.The benefactors of theactivities of theCommunications Sectioninclude all the public serviceagencies served and thegeneral public.TOTALS 44,687 131,718 176,405WORK ORDERREQUESTSType Number % InRadio 312 21.10IT 465 31.44911Address 702 47.46Totals 1,479 100.0067