Conduct guide - Public Sector Commission - The Western Australian ...

Policies and activitiesPolicies and activities that support a public sector body’s standards of conduct and integrity.• Policies covering:––equal opportunity and diversity and the prevention of discrimination andharassment––occupational health and safety––police clearance and working with children checks where appropriate, includingwhat may occur if an employee commits a criminal offence during employment––the need to notify the employing authority where essential job requirements areat risk, which may include suspension of or change to professional registration,accreditation, licence or qualifications––customer service, which may include a customer service charter andinformation on response times and how to manage difficult customers––the receipt and management of customer complaints• Job description forms/role statements which outline the public sector body values andconduct expectations• Establishing systems to monitor compliance with the code of conduct and associatedpolicies, for example audit and reporting systems.6Personal behaviourConduct guide