Spring 2012 - The Royal Wolverhampton Hospitals NHS Trust

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Spring 2012 - The Royal Wolverhampton Hospitals NHS Trust

Latest News2Innovative cardiacprocedure reaches100 th caseThe Trust has celebrated reaching its 100 th keyholeheart valve procedure - applying cutting edgetechnology which is dramatically improving people’slives.The Heart and Lung Centre is the region’s designatedunit for Transcatheter Aortic Valve Implantation(TAVI). An innovative technique, TAVI is a life-saving,effective keyhole catheter treatment for patients witha narrowed or hardened aortic valve, who are unfit forconventional cardiac surgery.The first TAVI procedure in the West Midlands wasperformed at the Trust’s Heart and Lung Centre inOctober 2008 and the Trust has since gone on toperform a further 101 TAVI operations.Reviewing images to plan the procedure involves a multidisciplinary teamThe team put the innovative procedure into practice in the Heart & Lung Centre“In Wolverhampton, we have the best mortality ratein the country for TAVIs,” said Chief Executive, DavidLoughton CBE. “Mortality is at 2% but sits at around7-10% elsewhere across the country. Not only are ourprocedural results incredibly good, but the clinicaloutcomes are also excellent for patients who wouldotherwise be breathless, have chest pains, sufferblackouts or even sudden death.”The Trust further boasts the lowest pacemaker rateafter TAVI, which is 10% compared with the nationalrate of 25%.“There is a huge clinical need that is as yet unmetfor TAVI. This approach unequivocally results in amortality benefit for patients. From next year, wehope to be treating more than 50 patients annually – iffurther funding can be secured,” added David.The Trust recently produced a video promoting theexcellent work of the cardio-vascular team which willbe available on the Trust's intranet for staff.Outpatients Survey scores Trust highlyThe Outpatient DepartmentSurvey was carried out last yearby the Care Quality Commission(CQC). The CQC surveyed allpatients who had attended theOutpatient Department at NewCross Hospital between Juneand October 2011, receiving444 responses.Conducted by post, patientswere asked to mark scoresout of 10 on various areasfeatured in the survey. Theresults showed that theTrust performed to the samestandard as other hospitalswith the exception of onearea which related to beforean appointment. Concernson this aspect of the hospitalprocess included; changingan appointment to a laterdate, and not knowing whatwould happen during anappointment.This part of the hospital journeyis clearly something we needto look at closely and improveon, however we were reallypleased to see our highestscores in seeing a doctor, seeingother professionals and theoutpatient environment. Theexperience of patients duringtheir time at the Trust is reallyimportant to us.The Patient Advice and LiaisonService (PALs) team is nowspending time in differentareas of the Trust and in theoutpatient department, lookingspecifically at these scoresto see how we can furtherenhance the experience of ourpatients.Trust marks Dignityin Care DayThe Trust celebrated National DignityAction Day with a range of activitiesinvolving elderly patients.Dignity Action Day gives everyone theopportunity to support people’s rights todignity and provide a truly memorableday for people receiving care. It aims togive people in care choice, control anda sense of purpose in their daily lives,providing stimulating activities. DignityAction Day asks everybody - membersof the public and health and social carestaff - to simply give the gift of time.Patients at the Trust in wards that carefor the elderly enjoyed a day of fun andpampering - with therapy activities,hand and foot massages, hair and nailtreatments - and even iced cakes.A cream tea event was held in theafternoon and some even foundthe energy to do a spot of ballroomdancing! A competition was alsolaunched by staff to get their help in naming its new quality initiative.“Dignity Action Day gave us a great opportunity to spoil older people in ourcare and remind them of how important they are as individuals. Everyonereally enjoyed themselves and it was good so many of them wanted to getinvolved,” said Karen Bowley, Matron for Care of the Elderly.Trust supports workexperience initiativeThe Trust has launched its involvement inthe Government’s work experience schemewhich is part of the wider Get BritainWorking initiative.Entirely voluntary, the scheme is for 18 to24 year-olds who have been unemployedfor more than three months, but less thannine. Participants have an unpaid placementfor two to eight weeks, working 25 to 30hours a week and continue to receive theirJobseeker’s Allowance. Members of thescheme can also receive contributionstowards travel or childcare costs.Left to right standing are Ria Moran, Physiotherapist; Kay Smith, Senior PhysiotherapyAssistant; Edward Lee, Occupational Therapist; Victoria Wakeman, Senior OccupationalTherapy Assistant; sitting down left to right are patient Vera Hogan, Joy Lawerence,Staff Nurse; Tracy Hadlington, Sister; and patient Mary Titley.In Wolverhampton, unemployment is nearlytwice the national average in this agegroup. “This is a really good opportunityfor young people to get into the workplaceand demonstrate what they can offer,” saidChief Executive, David Loughton CBE.“This will also give them the experience totake to an interview elsewhere. As one ofthe area’s largest employers and a non-profitmaking organisation, we are delighted to beinvolved in a scheme like this, and help thoseout of work who are desperate to get backinto work.”The event took place as the Trust seeks to develop a new quality mark forits care for the elderly. The mark will define what quality looks like andgive accreditation for best practice. The Trust is working with the BritishGeriatric Society, Royal College of Nursing, Royal College of Psychiatrists,Royal College of Physicians and Age Concern to introduce the qualitymark.Under the scheme, job centres can arrangeunpaid work experience placements forthose who are unemployed. Participantsmeet the potential employer and, ifthey’re happy, begin their placement. Ifthe placement isn't suitable, they have theoption to leave within the first few days.“This is excellent news for the localcommunity and we hope that as manypeople as possible take advantage of thescheme,” said David.“...we are delighted to beinvolved in a scheme likethis, and help those out ofwork who are desperate toget back into work.”3

12Staff ShoutUnusual HobbiesDoctors retire after58 years' serviceTwo Trust doctors held their finalclinics in March and retired aftera combined total of 58 years ofcaring for patients in the city.Dr Maurice Jackson, ConsultantPhysician and Nephrologist atNew Cross Hospital and Dr Indra,Associate Specialist in CommunityChild Health at the city’s GemCentre, retired after 30 and 28years' service respectively.Dr Jackson qualified from the RoyalCollege of Surgeons in 1972 andworked at hospitals in Portsmouthand Norwich before joining NewCross Hospital in 1981.Dr Jackson headed the hospital’sIntensive Therapy Unit in 1986 at atime when it was due to close, andin 1987 was responsible for settingup a dedicated Renal Unit at thehospital with the help of charitydonations, in a campaign backed bythe Express and Star.Throughout his career Dr Jacksonhas been involved in research intorenal failure and nutrition and hasalso been behind some hugelysignificant fundraising efforts,raising millions of pounds for theRenal Unit in the process.Dr Maurice Jackson (sixth from left) receives best wishes from staff and colleagues at New Cross HospitalDavid Loughton CBE, ChiefExecutive of the Trust, said: “DrJackson has made an immensecontribution to healthcare forpeople of the Black Country over along and distinguished career as arenal physician.“His contribution has not stoppedthere as he has been instrumentalin many clinical and educationaldevelopments that have takenplace in Wolverhampton. He willbe greatly missed for his specialistknowledge and statesmanship.”Dr Indra qualified with a MBBS(Bachelor of Medicine, Bachelorof Surgery) degree from theUniversity of Ceylon in 1970. Hejoined New Cross Hospital as aPaediatric Registrar in 1982 andbecame a Clinical Medical Officerin Community Child Health in1984. He was promoted to SeniorClinical Medical Officer in 1986 andbecame an Associate Specialist inCommunity Child Health in 2003.Dr Indra has been responsible forgrowth and enuresis (bed wetting)clinics in the community and childhealth clinics in special schools,as well as adoption, fostering andchild protection work, and untilrecently he was the designateddoctor for Looked After Children inthe city.Dr Indra (left) pictured at his retirementpresentation with Dr Angela Moore, ConsultantPaediatrician.David said, “Dr Indra has played anenormous part in the developmentof child health services in the city.He is a highly respected and valuedcolleague who will be greatlymissed by colleagues and patientsalike.“We wish both Dr Jackson and DrIndra all the very best for their welldeservedretirements.”A taste for something differentWe know what our staff do at work but thought we’d findout what some of them do in their spare time.First to be featured is Information Analyst Lis Rieswhose hobby is trying out unusual foods and writingabout them on her blog. Her favourite food ischocolate and she’s tried Marmite chocolate, vinegarchocolate, chocolate Philadelphia and chocolatewith bacon bits - but she says the most horriblething she’s tasted are bacon gumballs, followedby a beetroot drink she described as "awful!"Lis scours shops and the internet for newfoods to try, always sees what unusualthings she can find when she’s abroad,and even gets sent food parcels fromfriends in America!Read more about Lis’s weird andwonderful taste tests at:www.foodstufffinds.co.ukStaff step out forWork Out @ Work DayStaff get in their stride for the start of their lunch time walk.Trust staff put their best foot forward in theirlunch hour and stepped out on a one-milehealth walk around the New Cross site inSeptemberA total of 60 members of staff joined inthe walk which was organised by TherapyServices to celebrate World PhysicalTherapy Day.A survey of those taking part showed thatover 50% regularly work through their lunchbreak - and after the walk staff reportedCommunity Midwives have raised an impressive £2,000 towardstwo facilities in Wolverhampton that support people affected bydomestic abuse.feeling refreshed and surprised that thewalk only took 20 minutes.Money raised will help The Haven, a local charity which providessupport and shelter to women and their children fleeing domesticabuse, and Wolverhampton Domestic Violence Forum, which will usethe funding towards a programme seeking to change the behaviourof men who inflict domestic abuse.Midwife Marie Davis, Specialist Midwife for Vulnerable Women andone of the organisers of the fundraising, said: “One in four womenWalkers included some staff who hadrecently transferred to New Cross fromWest Park Hospital who were pleased toknow that there was a safe walking routearound the site.Walking is a great way of getting fit forfree and can help reduce stress, increaseenergy, improve posture, strengthenmuscles, joints and bones, help with weightloss, improve sleep and protect againstheart disease and stroke.The Occupational Health and WellbeingService lead one-mile walks around thesite on the first and third Monday of everymonth. Walks leave The Ashes at 12.45pm.The Trust's Walking for Health schemeorganises over 30 health walks across thecity each weekday and at weekends.For more information contact Walking forHealth on 01902 444601.Community Midwives' fundraiserwill have experienced some sort of domestic abuse. That’s whywe set up 'Wolverhampton Midwives Supporting WolverhamptonWomen' to do what little bit we could to help those who need it.”Fundraising activities have included a charity dance, pub quiz,jamboree, raffles and cake sales.Pictured above: Community Midwives present cheques to The Haven and the WolverhamptonDomestic Violence Forum.Pictured centre is Marie Davis, Specialist Midwife for Vulnerable Women, with PalvinderDulai (left), Fundraising Officer for The Haven and Kathy Cole-Evans (right) fromWolverhampton Domestic Violence Forum.13

Help Hans,he's puzzled...See if you cancomplete thewordsearch fromthe list belowAmbulanceNurseChapelPharmacyPorterConsultantLaboratoryOutpatientsRadiologyTheatresAntenatal ClinicUrologyPatientHand GelOperationPhysiotherapistPathologySurgeonVolunteerWheelchairCan you spot the ten differences that Hans has made to the picture on the left14Designed & produced by The Department of Medical Illustration & Graphic Design, New Cross Hospital, Wolverhampton, WV10 0QP. Tel. 01902 695377

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