NetApp Success Story - Carestream Dental Takes a Bite Out of ...
NetApp Success Story - Carestream Dental Takes a Bite Out of ...
NetApp Success Story - Carestream Dental Takes a Bite Out of ...
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<strong>Success</strong> <strong>Story</strong><strong>Carestream</strong> <strong>Dental</strong> <strong>Takes</strong> a<strong>Bite</strong> <strong>Out</strong> <strong>of</strong> Storage-RelatedCosts with <strong>NetApp</strong>Another <strong>NetApp</strong>solution delivered by:KEY HIGHLIGHTSIndustryHealthcareThe ChallengeReduce maintenance costs,improve storage efficiency, andsimplify IT management.The SolutionReplace aging EMC systemswith <strong>NetApp</strong> ® shared storageinfrastructure.Benefits• Achieved more than 100%utilization for storage capacity• Reduced data center floorspace consumption by 50%• Cut QA and product developmenttime by at least12.5 hours per day• Reduced restore time fromhours or days to minutes, andvirtually eliminated downtime• Reduced IT management timeCustomer Pr<strong>of</strong>ile<strong>Carestream</strong> <strong>Dental</strong> LLC, the exclusivemanufacturer <strong>of</strong> KODAK <strong>Dental</strong> Systems,<strong>of</strong>fers imaging and practice managementsystems in the United States andCanada that enable dental and oralhealth pr<strong>of</strong>essionals to easily captureand share images, streamline theirworkflow, and enhance patient care.<strong>Carestream</strong> <strong>Dental</strong> LLC is part <strong>of</strong>the global dental systems group <strong>of</strong><strong>Carestream</strong> Health, Inc.The ChallengeUpgrade an aging, costly-to-maintainstorage environment<strong>Carestream</strong> <strong>Dental</strong> relies on its storageenvironment to support everythingfrom internal systems and databasesto hosted customer services to productdevelopment and QA. Explains RobSmith, infrastructure supervisor for<strong>Carestream</strong> <strong>Dental</strong>, “When our systemsare down, our salespeople can’t pullCRM information, our clients can’t runtheir <strong>of</strong>fices the way they want to, ourback-end processes stop—it’s verydetrimental to our business.” When thecompany’s aging storage environmentat its headquarters in Atlanta, Georgia—including a Data Domain applianceused to store two weeks <strong>of</strong> backupdata, an EMC CLARiiON CX500 forFibre Channel, and the EMC Celerrabolt-on for NFS/CIFS support, eachmanaged through a separate interface—ledto rising maintenance costs,storage processes going <strong>of</strong>fline, andnear-weekly disk failures, the companyknew it was time for an upgrade.In addition to improving uptime and reliability,reducing costs, and simplifyingmaintenance, <strong>Carestream</strong> <strong>Dental</strong>needed a storage environment thatworked well with the VMware ® solutionsbeing implemented for a large-scalevirtualization initiative. The ability tosupport an IP-based architecture wasalso key. “Moving to IP-based storageover 10-gigabit Ethernet (10GbE) wouldlet us get rid <strong>of</strong> a lot <strong>of</strong> specialized FibreChannel equipment and use the samedevices to carry all kinds <strong>of</strong> traffic, notjust storage,” says Smith.The SolutionMigrate to a virtualized environmenton IP-based <strong>NetApp</strong> storage systems<strong>Carestream</strong> <strong>Dental</strong> developed the planfor its storage upgrade in collaborationwith Presidio Networked Solutions, Inc.,
“<strong>NetApp</strong> helps improve our businessbecause we are able to get ourproducts out to our customersthat much faster.”Rob SmithInfrastructure Supervisor, <strong>Carestream</strong> <strong>Dental</strong> LLCa leading provider <strong>of</strong> business enablementsolutions and a participant in the<strong>NetApp</strong> Partner Program. “I considerPresidio to be our technology partner,”says Smith. “They’re always up to dateon new technologies and able to findthe right people and resources toaddress our needs.”While Presidio and <strong>Carestream</strong> <strong>Dental</strong>initially discussed using a <strong>NetApp</strong>V3140 storage controller with 40TB <strong>of</strong>Fibre Channel disk space to front-endits legacy EMC boxes, the companyultimately decided to decommission itsEMC storage entirely and replace it withall <strong>NetApp</strong> storage, including 68TB <strong>of</strong>SATA disk, for a total <strong>of</strong> 108TB. Deduplicationwas not an option on its oldEMC systems, but today <strong>Carestream</strong><strong>Dental</strong> uses <strong>NetApp</strong> deduplicationtechnology to remove redundant dataand boost storage efficiency across all<strong>of</strong> its <strong>NetApp</strong> storage. Consequently,the company was also able to decommissionthe Data Domain appliance,which could deduplicate archived databut not live data.Says Smith, “Our <strong>NetApp</strong> systems providea single storage platform with all theprotocols and features we need, includingiSCSI, NFS, CIFS, deduplication,and replication, all with a small footprintand simplified management.” As part <strong>of</strong>the implementation, <strong>Carestream</strong> <strong>Dental</strong>worked with Presidio to migrate its FibreChannel architecture to a completelyIP-based storage environment runningentirely on NFS over 10GbE, on a pair<strong>of</strong> Cisco Nexus 5020 switches withTwinax interconnects.The seamless integration <strong>of</strong> <strong>NetApp</strong>with VMware helped <strong>Carestream</strong> <strong>Dental</strong>maximize the benefits <strong>of</strong> its servervirtualization initiative, which greatlyreduced the number <strong>of</strong> physical serversneeded as well as reduced powerconsumption for servers and cooling.<strong>Carestream</strong> <strong>Dental</strong>’s infrastructure isnow almost entirely virtualized acrossthe company’s data centers in Atlanta,Georgia; Richardson, Texas; Cockeysville,Maryland; and Stevenage, UK, includingMicros<strong>of</strong>t ® Active Directory ® , Exchange,and SQL Server ® ; internal CRM applications;Web servers; and the Citrixservers used to host services for clients.The company also runs VMwarevCenter Lab Manager on a new<strong>NetApp</strong> FAS2040 storage system,which provides its development teamwith an additional 24TB <strong>of</strong> dedicatedSATA storage.To efficiently safeguard its environment,<strong>Carestream</strong> <strong>Dental</strong> uses <strong>NetApp</strong>SnapManager ® for Micros<strong>of</strong>t Exchangeand SnapManager for Virtual Infrastructures<strong>of</strong>tware. The ability to instantaneouslyback up and recover theseenvironments, and do so within a muchsmaller storage footprint than its legacystorage systems allowed, makes itpossible for <strong>Carestream</strong> <strong>Dental</strong> to retainits short-term backups online for amuch longer period <strong>of</strong> time. In the event<strong>of</strong> data corruption or a system outage,a highly granular restore point enablesrapid recoverability. The company plansto implement <strong>NetApp</strong> storage systemsin all four data centers and enable siteto-sitereplication, which will allow it tomove away from <strong>of</strong>f-site tape backups.Business BenefitsReduce costs, improve storageefficiency, and streamline productdevelopmentWith its virtualized environment inplace, <strong>Carestream</strong> <strong>Dental</strong> has cut itsdata center floor space consumptionin half, with corresponding savings inpower and cooling. Thanks to uniqueanalytical capabilities delivered via<strong>NetApp</strong> AutoSupport , the team wasable to see that the application <strong>of</strong><strong>NetApp</strong> deduplication, thin provisioning,and Snapshot ® technologies deliveredan effective storage capacity <strong>of</strong>more than twice the raw disk capacityand more than 100% utilization, greatlylowering overall storage requirementsand costs. The decision to install multitiered<strong>NetApp</strong> disks allows <strong>Carestream</strong><strong>Dental</strong> to run different applications withdifferent requirements on different
“Our <strong>NetApp</strong> systems provide a singlestorage platform with all the protocolsand features we need, includingiSCSI, NFS, CIFS, deduplication, andreplication, all with a small footprintand simplified management.”Rob SmithInfrastructure Supervisor, <strong>Carestream</strong> <strong>Dental</strong> LLCsimpler, and fewer people have to beinvolved in the process. We have alot <strong>of</strong> ongoing projects as well as newprojects waiting in the wings, and anyway we can increase our efficiency andspeed allows us to dedicate more timeto those projects,” says Smith.Moving forward, <strong>Carestream</strong> is wellpositioned to respond to new businessneeds, IT priorities, and initiatives. SaysSmith, “Before <strong>NetApp</strong> and VMware,our reliance on physical servers meanta lot <strong>of</strong> cost and reengineering when weneeded to support more customers onour hosted applications or grow in general.Now, we can run smaller virtualmachines, add more virtual servers asneeded, and expand our capacity muchmore easily at a much lower cost. Thatscalability, along with the recoverabilityand reliability <strong>of</strong> our new infrastructure,makes me confident that we’ll be ableto grow as needed.”SOLUTION COMPONENTS<strong>NetApp</strong> Products<strong>NetApp</strong> V3140 storage controller<strong>NetApp</strong> FAS2040 storage system<strong>NetApp</strong> DS4243 disk shelf with2TB SATA disks<strong>NetApp</strong> SnapManager forMicros<strong>of</strong>t Exchange<strong>NetApp</strong> SnapManager forVirtual Infrastructure<strong>NetApp</strong> deduplication andthin provisioning technologies<strong>NetApp</strong> Snapshot s<strong>of</strong>tware<strong>NetApp</strong> AutoSupportProtocolsCIFSNFSiSCSIEnvironmentVMware ESX vSphere 4.1VMware ViewVMware vCenter Lab ManagerCisco Nexus 5020 with TwinaxinterconnectsMicros<strong>of</strong>t SQL Server 2008Micros<strong>of</strong>t Exchange Server 2007Micros<strong>of</strong>t Office CommunicationsServer 2007PartnerPresidio Networked Solutions, Inc.www.presidio.comwww.netapp.com<strong>NetApp</strong> creates innovative storage anddata management solutions that deliveroutstanding cost efficiency and acceleratebusiness breakthroughs. Discover ourpassion for helping companies around theworld go further, faster at www.netapp.com.Go further, faster ®© 2011 <strong>NetApp</strong>, Inc. All rights reserved. No portions <strong>of</strong> this documentmay be reproduced without prior written consent <strong>of</strong> <strong>NetApp</strong>, Inc.Specifications are subject to change without notice. <strong>NetApp</strong>, the<strong>NetApp</strong> logo, Go further, faster, AutoSupport, SnapManager, andSnapshot are trademarks or registered trademarks <strong>of</strong> <strong>NetApp</strong>, Inc.in the United States and/or other countries. VMware is a registeredtrademark and vCenter and vSphere are trademarks <strong>of</strong> VMware, Inc.Micros<strong>of</strong>t, Active Directory, and SQL Server are registered trademarks<strong>of</strong> Micros<strong>of</strong>t Corporation. All other brands or products are trademarksor registered trademarks <strong>of</strong> their respective holders and should betreated as such. CSS-6422-0411