Terms of referenceNational Consultant for Advising and Facilitating Development Bureaucracy Reform GorontaloProvince Road Map 2010-2014☑☐☐☐☐☐☑☑☑In 2010, the Government of Indonesia initiated the Provincial Governance Strengthening Programme(PGSP) executed by the National Development Planning Agency (BAPPENAS) in close collaborationwith the Ministry of Home Affairs (MoHA) and the United Nations Development Programme (UNDP).Strategic partnerships are established with the three provincial governments, including theGovernment of Bangka Belitung in the west, and the Government of Gorontalo (Gorontalo) and theGovernment of Nusa Tenggara Timur (NTT) in the east.Through PGSP, UNDP supports the Government of Indonesia in re-defining and strengthen the rolesand functions of provincial government through effective participatory policy making, regionaldevelopment planning, and public service delivery, leading to the realization of national and localdevelopment objectives and the improvement of the quality of life of the poorest. This project offerstechnical assistance to resolve these remaining internal issues. Through policy reformulation andimplementation, a focus on the provision of public services, and the participation of a wider group ofstakeholders, including non-state actors, PGSP will address both the supply and demand sides ofgovernance.The Project Management Unit (PMU) based in Jakarta is designed to lead the overall implementationof the program (including the technical assistance and tools component and the policy developmentcomponent) and provide timely quality support for area teams based at the province level. The PMUconsists of teams responsible to achieve the following key outputs: 1) Enhanced policy andregulatory framework that further clarifies and strengthens roles and functions of provincialgovernment; 2) Strengthened provincial government capacity in economic development planningand budgeting; and 3) Enhanced public service delivery through governance innovations,implementation of minimum service standards and public complaint mechanisms.Following output 3, it is recommended that instead of only supporting Provincial Government of
Gorontalo to develop Public Services Delivery Improvements Road Map, much more better impact toassist to develop the whole (complete) Bureaucracy Reforms Road Map as expected by PresidentialRegulation Number 81 of 2010 on Grand Design Reformasi Birokrasi 2010-2025 and Minister ofAdministrative and Bureaucracy Reforms Regulation Number 20 of 2010 on Road Map ReformasiBirokrasi 2010-2014. It is mentioned that Public Services Delivery Improvement is one of the wholeseven Change Areas (Seven Bureaucracy Reforms Programmes). To mention completely, all theseven bureaucracy reforms change areas/programmes are as follow :1. Improvement of Regulations,2. Organisational Strengthening and Improvement (right functioning/right sizing) ,3. Improvement of Business Processes,4. Improvement of Human Resources Management System,5. Improvement of Internal Control System,6. Improvement of Accountability System,7. Improvement of Public Services Delivery.and additional/essential supporting programmes;8. Implementation Monitoring and Evaluation,9. Changes Management, and10. Knowledge Management.After nine years of seconded to and closely cooperate with State Ministry of Administrative andBureaucracy Reforms and National Institute of Public Administration (NIPA/LAN) on policy advise onvarious aspects of bureaucracy reforms; all knowledge, skills, results and achievements as well asthe experience itself will be very valuable to be contributed to Provincial Governance StrengtheningProgramme, especially to advise and facilitate the development processes of Public Services DeliveryImprovements Road Map and/or Bureaucracy Reforms Road Map which is covering the whole abovementioned change areas/programmes of bureaucracy reforms.MSS is a tool of the Government to ensure access to and quality of basic services to communitiesequally. Hence a bureaucratic culture in the era of the autonomous region shall have benchmarksused to assess the performance of the execution of the public service. Expected with SPM, canprovide the public service of the Guide to the community.Acceleration and implementation of MSS in the regions strongly affected by bureaucratic culture andsystems, including the system of legislation, the arrangement of the apparatus resources,organizations and also supervision. MSS will focus on one of the efforts in realizing excellent servicein government institutions, and improvement of the quality of service of government apparatus tothe community. Expected through the strengthening of SPM in the Province of Gorontalo can bepreparing and strengthening of the bureaucracy reform in the public services.Under the guidance and direct supervision of PGSP Project Manager and in close coordination withPGSP Public Policy Analyst, the Consultant is responsible for supporting the Gorontalo ProvincialBureaucracy Reforms Team to formulate and develop Gorontalo Province Bureaucracy ReformsRoad Map 2010-2014 to deliver better MSS. The Consultant provides policy and technical adviceservices, facilitation and other related work products as directed below:1. Together with PGSP, the Consultant will facilitate a series of FGDs and/or workshops withinthe context of formulating and developing Gorontalo Province Bureaucracy Reforms RoadMap to deliver better MSS for each Change Area/Bureaucracy Reforms Programme asmentioned in Presidential Decree (Perpres) No. 81 of 2010 (Grand Design ReformasiBirokrasi 2010-2025) and Per MENPAN and RB No. 20 Tahun 2010 (Road Map ReformasiBirokrasi 2010-2014).2. Based on the FGDs workshop results, the Consultant will assist the Gorontalo ProvincialBureaucracy Reforms Team to formulate and develop Gorontalo Province BureaucracyReforms Road Map 2010-2014 to deliver better MSS.3. The consultant will provide relevant expertise and knowledge of the Indonesian
contemporary context of bureaucracy issues and reform as well has proven internationalexperience and knowledge. He/she will be the focal point in preparing the consultationsessions involving high-rank government officials, and academics; and guides the GorontaloProvincial Bureaucracy Reforms Team in developing Gorontalo Province BureaucracyReforms Road Map 2010-2014 to deliver better MSS, for formal adoption in form ofGovernor’s Decision.PGSP will give support to the consultancy process especially facilitation needed to conduct meeting/discussion.The key result of the consultant’s assignment is to provide input from view of delivering better MSSwithin the framework of national bureaucracy reforms policies as well as relevant national andinternational knowledge on bureaucracy reforms issues. The result shall be a proper policy andtechnical advice services, facilitation and guidance which will enable the Gorontalo ProvincialBureaucracy Reforms Team to formulate and develop Gorontalo Province Bureaucracy ReformsRoad Map 2010-2014 for better delivery of MSS which will be submitted to the National BureaucracyReforms Team at the Ministry of Administrative and Bureaucracy Reforms (KementerianPendayagunaan Aparatur Negara dan Reformasi Birokrasi).Results / Deliverables:The Consultant will carry out and produce the following activities and deliverables:a. Leading the FGDs workshop sessions:• Facilitating a series of FGDs workshop sessions involving various stakeholder groups inGorontalo Province; including Dinas, Badan, Kantor and other relevant stakeholders orrelevant authorities for each bureaucracy reforms programmes,• Delivering policy and technical advice to the Gorontalo Provincial Bureaucracy ReformsTeam to formulate and develop Gorontalo Province Bureaucracy Reforms Road Map2010-2014,• Preparing working instruments/tools for Gorontalo Provincial Bureaucracy ReformsTeam to formulate and develop Gorontalo Province Bureaucracy Reforms Road Map2010-2014 which based on FGDs workshop results.b. Facilitating series of FGDs Workshops and submitted reports and follow up actionsrecommendation to Gorontalo Provincial Government and PGSP.Scope of Work / Methodological Approach:Step-1 : (Setting up and administrative preparations): advising Provincial Government ofGorontalo to set up a Bureaucracy Reforms Team as suggested by Presidential RegulationNumber 81 of 2010 on Grand Design Reformasi Birokrasi 2010–2025 and Minister ofAdministrative and Bureaucracy Reforms Regulation Number 20 of 2010 on Road MapReformasi Birokrasi 2010-2014. This step will be advised through telecommunicationscontacts (e-mail and/or telephone conversations),Step-2 :Step-3 :Step-4 :Step-5 :Increase the basic understanding and knowledge of Gorontalo Bureaucracy ReformsTeam on bureaucracy reforms based on national related policies and regulations. (Thisstep will be carried out by presentions during focus group discussion workshops which isexplained in the next Step 3);Focus Group Discussion Workshops to develop Road Map (workplan) of each bureaucracyreforms change areas/programmes (2010–2014).One day Public Hearing Seminar on Draft-2 (Road Map Reformasi Birokrasi ProvinsiGorontalo 2010 – 2014. Expected result: Final Draft (Road Map Reformasi BirokrasiProvinsi Gorontalo 2010 – 2014.Formalisation/Institutionalisation of Road Map Reformasi Birokrasi Provinsi Gorontalo
2010–2014 (Governor Regulation/Peraturan Gubernur).Proposed schedule of activity for consultation sessions and drafting the documents are as follows:Activity Days SchedulePart 1. Facilitate FGDs Workshops sessionsFGD Workshop sessions with provincial and districts and municipalitystakeholders.Part 2. Preparing presentation material for workshop and BureaucracyReform Team;The paper is expected to elaborate the functional assignment amongthree levels of government focusing on the perspective of nationaldevelopment planning systemPart 3. Preparing the road map of draft academic public services and in theBureaucracy Reform .Public consultation of draft Road Map will involving stakeholders in thekabupaten/kota and the province.Total24 May-June 201230 July-Aug 201238 Aug-Sept 201292 DaysThe Consultant will be required to submit the required documents as stated in the spreadsheetbelow. After receiving the required documents, UNDP will review them within five working days and,upon receiving the acceptance from PGSP Project Manager and PGSP Public Policy Analyst, willapprove the payment.The fee for the consultancy is as follows:1. The Consultant will receive a total fee of IDR.The payment will be made on the following basis:Time Deliverables Target DeliveryDate1 st payment Detailed work plan and implementation strategyTerms of Reference of all FGDs and/or workshop designto be conducted in phase 2 of the consultancy.2 nd payment FGDs Workshop Reports (FGD-4, FGD-5 and FGD-6)All presentation materials prepared for theFGD/workshop planned in Phase 13 rd payment FGDs Workshop Reports (FGD-7/minor continuation,FGD-8/CEO Meeting and Step-4/ public HearingSeminar)Public consultation reportRoad Map Provincial Bureaucracy Reform inDelivery of MSS in Gorontalo 2010–2014Academic Draft for adoption of GovernorRegulation on Provincial Bureaucracy Reform inDelivery of MSS in Gorontalo.Payment20 June 2012 20% totalfee10 July 2012 30% totalfee20 September201250% totalfee1. Road Map Provincial Bureaucracy Reform in Delivery of MSS in Gorontalo 2010–20142. Academic Draft for adoption of Governor Regulation on Provincial Bureaucracy Reformin Delivery of MSS in Gorontalo.
Qualifications and Experience of the Senior Consultant:• Master degree, preferably post-graduate degree in development studies, publicadministration, public policy, political science, social science, or related field.• At least 10 years of working experience in the area of good governance.• Prior experience in strategic planning and in conducting multi-stakeholders consultationprocess.• Demonstrated experience in working with government, especially at national level• Excellent communication skills.• Excellent spoken and written English and Bahasa Indonesia.Master degree, preferably post-graduate degree in development studies, publicadministration, public policy, political science, social science, or related field.At least 10 years of working experience in the area of good governanceProficient in English language, spoken and written.ecialised knowledge in good governance