Half-yearly financial Report at June 30, 2013 - A2A

Half-yearly financial report at June 30, 2013Human resources and industrial relationsManagement training began in 2013 on the basis of the 2012 schedule, with around 2,400hours of training given in the first half of the year.A2A has a Performance Management system that is gradually involving larger numbers of theGroup's population. In 2009 a process was initiated which in 2012 led to an appraisal of all ofthe Group's managers, middle managers and administrative personnel (excluding CamunaEnergia S.r.l.).232The system is applied on an annual basis and as far as the process and areas of assessment areconcerned depends on the reference population. The tool appraises and addresses threebasic components of a person’s organizational work:• the results achieved individually compared to the allocated objectives (only for managers,supervisors and middle managers);• people’s conduct in comparison with a map of relevant skills for the position; skills whichreflect the Group’s values, including sustainability;• the personal improvement plan, which identifies the personal improvement goals for theskills held and the learning action required.The people involved as appraisers in the performance management system have receivedappropriate training on the model adopted by the Group and on skill assessment and thefeedback meeting. Newly-appointed supervisors were involved in training for a total of 355hours in 2013 (25 attendances).A2A principally uses two main channels for staff communication: the house organ “inadueà”and the intranet.Publication of “inadueà” continued in 2013. This periodical, which discusses the Group’sprojects, products and technical innovations, assessing the professional experience and workof the people who work in the various companies and local areas, is sent in hard-copy by postto all collaborators (an electronic version is also available on the Group’s intranet under thesection “Communication”) and has a circulation exceeding 10,000 copies.A new section “Welcome to a2a” is published on the intranet portal cww.a2a.eu which isdedicated to new employees with the aim of guiding them through the organization andallowing them to receive information and useful guidance to assist them in finding their waythrough the Group. New employees can find the following items in this section: informationon the main schemes of employment contract, a Group personnel chart showing the people incharge of each department and Group company, the A2A Group structure, a map with all ofthe Group's plants, the latest issues of the house organ “inadueà”, the sustainability reportand a great deal of other useful information.