Training - New Horizons Computer Learning Centers

Business Skills TrainingAdministrative Assistant Track - $5,000The Administrative Assistant Track is designed to provide students with the skillsnecessary to provide excellent administrative support in an office environment. Studentswill receive 19 days of training on Microsoft Office applications as well as business skillstraining in areas such as time management and customer service.Courses included in this track:• Advanced InterpersonalCommunication• Fundamentals of Customer Service• PowerPoint (Levels 1 & 2)• Business Etiquette• Grammar Essentials• Project (Level 1)Customer Service Track - $2,900• Excel (Levels 1, 2 & 3)• Organizational Skills• Project Management Fundamentals• Effective Business Writing• Outlook (Levels 1 & 2 )• Word (Levels 1, 2 & 3)• Effective Time ManagementPoor customer service causes your customers to go elsewhere. Provide your staff witheffective customer service skills to retain your customers using today’s technology andservice methods. Classes are one day in length and students will receive a total of 11 daysof training.Courses included in this track:• Advanced InterpersonalCommunication• Excel (Levels 1, 2 & 3)• Excellence in Service –- Basic• Excellence in Service – Advanced• Fundamentals of Communication• Organizational Skills• Word (Levels 1, 2 & 3)Principles of Accounting – 1 Day / $325In this course, students will learn key concepts behindthe science of accounting, enabling them to managethe processing of business transactions and interpretreports with ease. ILT OLLAdvanced InterpersonalCommunication – 6.5 PDUs * – 1 Day / $325In this course, students will learn to develop effectivecommunication skills that build positive interactions withothers through understanding communication styles andrelationship building. ILTAppraising Performance – 1 Day / $325This course provides an overview of the basics ofconducting performance appraisals. It providesguidelines and best practices for evaluating andimproving the work performance of employees, therebyincreasing quality and productivity. ILTBasic Keyboarding Skills – 2 Days / $650This course introduces students to the keyboard and itssetup and provides a foundation for proper typing andkeyboarding practices. ILTBusiness Etiquette – 1 Day / $325In this course, students will learn the concepts of businessetiquette and learn how to apply business etiquette rules ina wide variety of typical business situations. ILT OLLBusiness Problem Solving – 1 Day / $325In this course, students will learn the fundamentals ofproblem solving, develop critical thinking skills, and learnhow to utilize problem solving techniques in a teamenvironment. ILT OLL34