4. Developing the Plan - SPAD

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4. Developing the Plan - SPAD

ElementVehicleMaintenanceChecksDriver TrainingProgrammeBus StopInformationDescriptionand environmental standards, particularly related to emissions. Over time this will lead tosignificant enhancements in the KL bus fleet.There should be an enhanced regular programme of Vehicle Maintenance checks.These will not only assess the vehicles mechanical status but also the performance of thevehicle against a number of quality checks.A driver Training and Testing regime will be implemented in order to improve driver qualitystandards.SPAD will work with key stakeholders to set up a driver training scheme.The NKRA programme of bus stop improvements will be expanded to the entire GKL/KVregion.All stops to have basic information including maps and timetablesKey stops to have shelters and real time informationInformation Through the Regulatory Framework, operators will be required to specify the routes servedand the schedule. Route timetable information will be available for each stop- this should identify the first andlast bus, the headway and if appropriate a detailed timetable. Travel information will also be available as a paper based travel guide and map for the regionas a whole. Web phased and mobile phone based information systems will be developed over time. Detailed journey planner allowing the user to find a route by LPT between addresses, or stopswill be introduced. Over time, real time information systems will be provided to allow users to assess the arrivaltime of buses per stop or identify on a plan the location of vehicles on a route.Fares The integrated ticketing system currently available on RapidKL services will be available forall modes and operators (such as for the London Oyster Card or the Hong Kong Octopus Card). Encouragement of cashless ticket systems which will reduce fraud.Regulatory Regime The key implication for planning a network to respond to these changes is that there will needto be a change in the regulatory regime. There should be a switch to a contracting regime A regulatory regime which sees greater control exerted by the public sector brings widerbenefits associated with: supporting governmental policies and objectives; meeting servicestandards; and increasing public satisfaction with bus services.In order to generate this data, it is important to ensure than an effective PerformanceMonitoring Regime (PMR) is implemented to ensure that data flows freely between the publicand private sector. A „PMR‟ would ensure that the operator returns full and complete data –specified by the public sector on a frequent basis.Page 49

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