Annual Report 2008/9 - Computer Aid International
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Annual Report 2008/9 - Computer Aid International

Computer Aid International - Reducing Poverty Through Practical ICT SolutionsAnnual Report2008/9

About Computer Aid InternationalFounded in 1998, Computer Aid International isa registered charity that aims to reduce povertythrough practical ICT solutions. Computer Aid takesin donations of computers, laptops, and monitorswhich are refurbished and distributed to not-for-profitorganisations in the developing world. The computersgo on to be used in areas such as agriculture,health and education.Computer Aid has shipped over 150,000 PCs to wherethey are most needed in schools, hospitals and not-forprofitorganisations in over 100 countries, makingus the world’s largest and most experienced ICTfor Development provider.At our London workshop we asset track, data-wipe,test and professionally refurbish each donatedcomputer, monitor and laptop.Computer Aid is committed to providing a highstandard professional decommissioningservice to its UK computer donors and to deliveringthe highest quality refurbished computersto its recipients overseas.As well as providing computers, we developpartnerships with organisations overseas thatprovide training and technical support to recipientsto ensure the immediate, productive and sustainableuse of the equipment.Lord Chris Smith, Chair of the Environment Agency with Anja ffrench,Computer Aid’s Director of Communications and Marketing at theAnnual Environment Agency Conference, London1

Chief Executive’s reviewComputer Aid International was founded in 1998 In addition to expanding our work to encompass theseto address the problems of access and environment. new areas, Computer Aid continues to expand itsAccess to computers was not affordable towork on environmental issues. Over the last five yearsorganisations in Africa, yet in the UK companies were Computer Aid has played an increasingly central roledumping thousands of working computers in landfill campaigning on e-waste and Green they upgraded their PCs every two or three years.The PC refurbishing work of Computer Aid has theComputer Aid selected the best of these ‘excess’ PCs practical effect of diverting 150,000 PCs from theand after professionally refurbishing them has now waste stream and refurbishing them for productiveprovided over 150,000 high quality computers to underresourcedorganisations in more than 100 countries. PCs alone and encompasses all electrical andre-use. However the e-waste issue is far wider thanThose PCs are improving the lives of literally millions electronic equipment.of people that would not otherwise have had access toComputer Aid hosted the UK’s first public e-wasteICTs to enrich education, facilitate telemedicine, collatebriefing event and successfully campaigned for theclimate data, empower the disabled, and a myriad ofimplementation of the European Waste Electricalother development applications.and Electronic Equipment (WEEE) Directive intoHowever, over the last decade Computer Aid’sUK law. More specifically we successfully lobbiedunderstanding of Access has expanded beyondfor the prioritisation of re-use over recycling, andhardware provision and our concern for thefor the ‘producer pays principle’ which makes theEnvironment has extended beyond the issuemanufacturers of electrical and electronic equipmentof landfill in the UK.responsible for financing environmentally friendlyend-of-life recycling.In this annual report you will see how, in addition tothe provision of essential hardware, Computer Aid has Computer Aid champions re-use - highlighting thedeveloped experience in delivering access to broader fact that extending the productive life of a computer‘ICT for Development’ solutions, including providing is twenty times more environmentally efficient thaneducation in rural communities and enhancing medical simply recycling - and so encourages everyoneresearch in Sub-Saharan Africa as well as providing to support donation and technical support to partners.Looking ahead, access and environment issues willremain at the heart of Computer Aid’s work.­ICT has helped Fred Mweetwa find relevant information to supporthis growing and processing of sunflowers in rural ZambiaWe will extend access to ICT for Development resourcesto our partners in Africa and Latin America and wewill support their environmental campaigning too.Computer Aid will use its experience from the UK tosupport partners in other countries who campaignfor their governments to enact legislation on e-Wastedumping, champion re-use in preference to recycling,and promote the ‘producer pays principle’ to ensurethat manufacturers of electrical and electronicequipment fund end-of-life programmes in everycountry (and not just in Europe, as they do today).Tony RobertsChief Executive & Founder2

Providing ICT to Ethiopian schoolsEthiopia is one of Africa’s poorest countries, with themajority of its population illiterate. Although primaryeducation is free, enrollment and attendance rates atschools remains low. One reason for this is that mostfamilies depend on agriculture for their livelihoodand survive on an income of less than a dollar aday. Sending children to school is often considereda poor investment and parents choose to utilisetheir children’s labour on the land. This problemis compounded by the fact that many schools areovercrowded and have only basic facilities.Computer Aid is working in Ethiopia to improve theresources available to schools, to provide an improvedstandard of education to pupils, and to make schoola more appealing option for the families of hundredsof children across the country.Working in partnership with the Ethiopian registeredcharity Ethiopia Knowledge and Technology TransferSociety (EKTTS), Computer Aid is equipping overtwenty schools with PCs to enable approximately1,500 children to benefit from an improvedstandard of education.This is in addition to over 5,200 PCs that ComputerAid has already provided to educational organisationsacross Ethiopia.These computers are contributing to the educationof a generation of Ethiopian children, ensuring thattheir future educational and professional prospectsare enhanced, and allowing them to reach their fullpotential in life.Children at the Cistercian School, Addis Ababa, Ethiopia using computers for the first time3

Tackling Malaria in ZambiaMalaria is still one of the worlds largest killers, infecting 350 - 500 million peopleevery year. The majority of cases occur in Sub-Saharan Africa where it is estimatedthe infection kills over one million people annually, with children under five andpregnant women being particularly vulnerable.Computer Aid has provided computers to The Medical Institute at Macha (MIAM)based at the Macha Mission Hospital, Southern Zambia. The hospital is locatedover 300 km from the capital Lusaka and 70 km from the closest tarmac road.Transmission rates in rural areas tend to be higher than in towns and cities dueto a lack of clinics, medical facilities and diagnostic tools. The hospital treats over5,000 cases of malaria every year.No vaccine currently exists to protect against the spread of Malaria andtraditionally development programmes have concentrated on prevention throughthe use of nets and sprays.Medics collate information using their new IT systems, Macha, ZambiaMIAM’s aim is to develop a centre of excellence that will carry out state-of-the-artmalaria research. Computers are vital to this work, allowing researchers to collectand analyse data. Connection to the Internet also enables medical professionalsworking in Macha to communicate with experts across the world who are workingto eradicate this disease.Nurses arrive at the Macha Mission Hospital, Zambia4

Computers to Strengthen Fairtrade AssociationsA producer displays his organic bananasin El Guabo, EcuadorComputer Aid has provided over 500 computersto support the Ecuadorian Fairtrade associationAPPBG. The association’s members grow and exportbananas, including organic bananas, to the highestenvironmental and social standards.El Guabo is home to one of Ecuador’s largest Fairtradeassociations. With a membership of over 450 small tomedium sized banana producers, APPBG export 50,000boxes of bananas a week. Producers who sell throughAPPBG are guaranteed a stable price which covers thecost of production when market prices go down. As aFairtrade Labeling Organisation (FLO) approved body,APPBG provides an equitable platform from which totrade in international markets. The association alsoencourages consumers to make ethical considerationswhen purchasing imported products. FLOs are ableto issue the Fairtrade logo, which is now recognizedaround the world as a guarantee that producers havereceived a fair price for their goods.In addition to guaranteed prices for their produce,members also benefit from the association’s socialprojects. Computer Aid’s donated PCs are being usedto strengthen Trade Union activity in a country withlimited enforcement of worker’s rights. The computersare also being used to improve day-to-day operationswithin this fast growing enterprise.Close to Ecuador’s southern boarder, APPBG hasestablished a network of 17 primary schools for thefamilies of its producers. Indigenous children in theseschools are now using PCs donated to Computer Aidproviding them with the opportunity to becomeIT literate.Fairtrade guarantees a fair deal for all5

Equipping libraries with ICT in EritreaIt is difficult to overstate the importance of librariesin places where educational resources are a scarcecommodity. Libraries provide an invaluable serviceto people for whom books are considerably beyondtheir means.A librarian learns new skills on a ComputerAid donated PC, EritreaThe British Council Eritrea has equipped every schooland public library in the country with IT equipmentprovided by Computer Aid. Not only has thisdramatically improved the administrative processes,it has created a means through which digital contentcan be distributed via CD-ROMs and the Internet.A local Internet Service Provider has also providedfree Internet connectivity to participating institutions,allowing users unprecedented access to a wealthof free information. Through the informationdissemination channels created by the British Council,ICTs have significantly broadened the range of contentpublicly available at libraries. This is revolutionisinglibrary use in Eritrea. Libraries are now perceivedas resource centres for locally-relevant information,which has lead to a steady rise in the number ofpeople visiting them. Once the domain of studentsand academics, libraries are now thriving communitycentres of information for nurses, developmentpractitioners, farmers and agricultural extensionworkers. The widespread implementation of ICT inEritrea’s libraries is creating an enduring beneficialeffect on local economies and local communities.Librarian Training Room at the British Council, Asmara, Eritrea6

Supporting sustainable development in VenezuelaKindergarten students are known as ‘red shirts’in Venezuela. Uniforms are colour coded accordingto which class children are in“ ”Many thanks to Computer Aid for makingIT affordable to communities that wouldotherwise have no access.Alejandra González, fromAsociacion de PromocionIniciativas Ecologicas.Some of Computer Aid’s donated PCs have found anew home in the heart of the Amazon Jungle. ComputerAid’s partner the Venezuelan Community Developmentorganisation Asociacion de Promocion IniciativasEcologicas (APIE) is providing the computers to schoolsin the remote South East of the country. This area wasaffected by particularly heavy logging in the 1980sand 1990s. APIE’s work aims to re-establish ecologicaldiversity, and foster development practices that protectthe Amazon’s rich ecological and cultural heritage.In the absence of a stable power supply, Amazonianchildren are usually denied access to ICT. APIE hasequipped remote schools with solar panels whichgenerate enough electricity to power a computer lab.This sustainable power source has enabled pupilsaged between six and 15 to have regular access toICT facilities. These schools are now able to followthe Venezuelan National Curriculum via e-learningprogrammes, linking with schools in the nearby citiesof Puerto Ayacucho and Inirida.The Venezuelan Government has long recognized theimportance of ICT in education. As far back as 1999, theConstitucion de la Republica Bolivariana de Venezuelainstructed educational institutions to ‘incorporateknowledge and application of new technologies andthe resulting innovations’ into the national curriculum.A solar panel is lifted onto the roof of a school, Venezuela8

Campaigning for e-waste solutionsDuring 2008/9 Computer Aid continued to campaignon the issue of e-waste. Our petition on the DowningStreet website calling for tighter policing of WEEEleaving the UK, attracted over 700 signatures, and welook forward to receiving a response from governmentin early 2010. More effective controls on e-wasteleaving the UK are vital if we are to prevent dumpingof the UK’s e-waste in Africa and Asia.East Africa’s first e-waste recycling plant, establishedby our partners Computers for Schools Kenya (CFSK)and supported by Computer Aid International,continues to offer sustainable solutions once true endof-lifeis reached. Here computers are stripped downCRT monitors are adapted to function as television setsin Nairobi, Kenyato their component parts, which are either reclaimedfor reuse in CFSK’s workshop or recycled. Reusingequipment is prioritised, for example decommissionedmonitors are converted into quality affordabletelevision sets. Stephen Kahara, Projects Manager atCFSK, anticipates that the centre will have handled5.8million tonnes of e-waste by the end of 2009.Computer Aid’s Zambian partner Linknet Zambia hasalso begun work developing a recycling centre built ona similar model.Reusing a computer is both socially andenvironmentally responsible. Most UK businessesupgrade PCs every 3 years. By refurbishing redundantequipment Computer Aid can extend its life for another3-4 years. This is enough time to train 60 childrento a vocational level of IT literacy.Tom Musili, Executive Director of CFSK at East Africa’sfirst e-waste recycling centreIt is also better for the environment. As much as 80%of the energy used across a PC’s working life isexpended during its manufacture, before it is evenswitched on for the first time. By donating to ComputerAid, IT departments can ensure the greenest outcomefor their unwanted PCs and laptops.9

Working with our communityComputer Aid would not be able to operate withoutthe valuable support of its volunteers.Technicians who volunteer in our North Londonworkshop work in partnership with full time membersof staff to provide a professional IT decommissioningservice, testing and refurbishing over 2,500 PCsa month.Workshop Volunteer, Philip, testing equipmentin Computer Aid’s London workshopVolunteering with Computer Aid is a great way togain skills and experience; in return Computer Aidcan provide training opportunities and references forpeople who are looking for a route into work. During2008/9 volunteers have gone on to find employmentin a variety of different roles including IT support,telecommunications and warehouse work. Please for informationon volunteering with Computer Aid.We are also extremely grateful to our fantastic teamof office based volunteers who have given theirtime to the administration, fundraising, marketingand logistics teams, and to our trustees who havevolunteered their time, skills and expertise.A container heading to Kenya is filled with PCs, at Computer Aid’sheadquarters, London, UK“I like working here, it has given meexperience of working in a team anda chance to learn new skills. I enjoymeeting people and making new friends.I am proud to work for a charity thatsupports people in the developing world.”Tony MorganWarehouse Volunteer10

How you can helpMore and more businesses, individuals, charitabletrusts, local authorities and government departmentsare partnering with us to deliver the benefits of ICTacross the developing world.“Computer Aid made donating these PCsextremely straightforward by assumingfull legal liability for the equipment wesent and providing documentation toprove our compliance with electrical”waste and payment card industryregulations.Rob Fraser, IT Director, Sainsbury’sDonate your old PCs, laptops, and monitorsComputer Aid needs PCs, monitors, laptops, keyboards, cables and mice. We offer a professional decommissioningservice to organisations and individuals in the UK, which includes Communications Electronics Security Group(CESG) approved data wiping, full asset tracking, country wide collection service and a guarantee that 100% ofreusable equipment will go to not-for-profit organisations in developing countries.For more information please visit“I think every individual should realise thedifference that even a small donation canmake to the lives of others. By makinga donation or taking part in a sponsoredevent you are giving poor communitiesthe chance to build a better”futurefor themselves.Shelley Kingston, Individual Supporterand Event participantChildren at Cistercian School, Addis Ababa,where Computer Aid has supplied PCsDonate your old printer cartridges and mobile phonesDonating old printer cartridges and mobiles couldn’t be easier. We can provide you with a box to put in your officeor school, which will be picked up again when it is full, free of charge. Please visit more information.11

FundraisingWe can partner with your business or charitable trust to deliver costeffective,high impact projects that meet your objectives and make amassive difference to people’s lives. In return for your support we can offerengaging case studies, arresting images, and know-how in communicatingthe benefits of your support to your clients, staff and other stakeholders.We will also tell you exactly what we have achieved with your support.Individuals can donate now to specific projects or take part in our excitingrange of sponsored events. For more information please“Our partnership with Computer Aid not only provides us with a simple,cost-effective solution for disposing of our IT equipment, but it alsoties in perfectly with our CSR schemes which focus on waste reduction,charitable donations and sustainability. It’s a cause that we’re proudto support and we’ve”communicated the good work to our staffinternally as well.Chris Grao, Field IT Manager, Coca-Cola Enterprises“Orange has been happy to support the work of Computer Aid as it’sa great opportunity to contribute to fantastic causes whilst reusingour old computer equipment. We felt Computer Aid was a goodfit with our sustainability agenda, as well as keeping the IT guyshappy with their rigorous standards of data erasure.”We hopeto do lots more exciting stuff together in the future.Stuart Drake, Asset Manager, OrangeComputer Aid’s Cycle Chile team“BioMed Central is pleased to support Computer Aid to enableknowledge exchange and learning across the developing world. Itis satisfying to see our fundraising with Computer Aid and KenyattaUniversity make a difference to the lives of scientists conductingvital research relevant to local communities and East Africa. Wehope that this partnership”will allow researchers to fulfill theirhighest aspirations.Matt Cockerill, Managing Director, BioMed Central12

­Finances for 2008/9This year we achieved an income of £1.7m. However, primarily due to theglobal recession, we report our first ever deficit of £115,649.1,800,000We shipped 26,832 computers to educational establishments andcommunity organisations in developing countries; a 6.5% decrease on theExpenditure1,600,0001,400,000Total 1,878,110previous year. This has been due to companies deferring investment in newPCs which has resulted in less redundant PCs being donated to ComputerAid. Maintaining our Kenya office has been a key factor in our stability.1,200,0001,000,000800,000Receipts from handling fees – our principal form of income –decreased600,000in comparison to last year’s figures. We are, however, confident that the400,000charity’s fundamental position remains strong and that planned savingsand investments will result in a much stronger 2009-2010. Early indicationssupport this confidence.200,000CharitableactivitiesPublicityGovernancecostsFull audited accounts are available on request.1,400,0001,200,0001,000,000800,000Total 1,762,461600,000400,000Income200,000Handling feesFundraisedincomeOtherincomeBank Interest13

­SupportersWe are grateful to all our trustees, volunteers, IT donors and financialdonors for their generous donations of time, money and IT equipment.Unfortunately we are not able to list every single person andorganisation here.IT Donors Include:Action for Blind PeopleAddison LeeArevaBBC WorldwideBetfairBodenBournemouth UniversityBritish Heart FoundationBritish Medical AssociationBrunel UniversityCAFODCambridge City CouncilCamelotCharles StanleyChristian AidCity and Islington CollegeCoca ColaCollege Of LawComic ReliefDfIDDiageoEnergy Saving TrustEvery ChildFire Brigades UnionGE MoneyImperial NHSInvestec BankJD WetherspoonKent County CouncilKent UniversityKings College LondonKorea Development BankLloyds TSBMet OfficeMonsoon AccessorizeMouchelNational Autistic SocietyNational GalleryNational Institute of MedicalResearchNew LookNHS DirectOfcomOffice of Fair TradingOld MutualOrangeOxford UniversityPizza HutRNLIRoyal MailSainsbury’sSalvation ArmySave the ChildrenSOAS (School of Oriental andAfrican Studies)Sport EnglandThe Pensions RegulatorsThomas CookTrade Union CongressUniversity College LondonUniversity of GlasgowUniversity of WarwickUniversity of WestminsterVinci PlcVirgin ActiveWaterAidWhich?WWFFinancial DonorsInclude:Accenture FoundationAlfred Haines Charitable TrustAlice Ellen Cooper Dean CharitableFoundationAllan Charitable TrustAndrew Bonar Charitable TrustArdwick TrustAssociation of British HealthcareIndustriesAustin Bailey FoundationB-CH 1971 Charitable TrustBelmont TrustBisgood Charitable TrustBonus TrustBryan Guinness Charitable TrustBucks New UniversityCB & HH Taylor 1984 TrustCalleva FoundationChildren’s Development TrustCornwell Charitable TrustCotton TrustCrag House Charitable TrustDagny Raymond Charitable TrustDorfred Charitable TrustESG Robinson Charitable TrustEva Reckitt Trust FundExPat FoundationFather O’Mahony Memorial TrustFulmer Charitable TrustFusedGovernment Office of LondonHenhurst Charitable TrustIBPC LimitedIncisive MediaIsle of Man Overseas Aid CommitteeJohn & Susan Bowers FundJohn Jarrold TrustJusaca Charitable TrustKell SystemsLewis Ward TrustMD & IM Newman Charitable TrustMarsh Christian TrustMicrosoftMrs L.D.Rope Third CharitableSettlementMrs M A Lascelles Charitable TrustN Smith Charitable SettlementNational Union of TeachersNavchetna BV Charitable TrustNirvana Charitable TrustNominetOpen GatePaprika SoftwarePennycress TrustPeter Stebbings Memorial CharityPurley Overseas TrustRadley Charitable TrustRhododendron TrustRita and David Slowe CharitableTrustRobert Kiln Charitable TrustRoyal Holloway Students’ UnionRoyal Masonic School for GirlsSC & ME Morland’s Charitable TrustShears FoundationSimon’s CharitySir James Roll Charitable TrustStar TechnologyStephen Clarke Charitable TrustSwire Charitable TrustTaylour FoundationThomas Miller & Co LtdThriplow Charitable TrustTikvah TrustTinsley FoundationTory Family FoundationTrusthouse Charitable FoundationTUUT Charitable TrustUlverscroft FoundationUnisonThank you!14

P 360P 286UK Head officeUnit 10Brunswick Industrial ParkBrunswick WayLondonN11 1JLTel: +44 (0) 208 361 5540Fax: +44 (0) 208 361 7051Email: info@computeraid.orgKenya officeComputer Aid International4th Floor International Life HouseP.O Box 1491-00100NairobiKenyaTel: +254 (0) 20 2230827Fax: +254 (0)20 2230828Email: africa@computeraid.orgwww.computeraid.orgRegistered charity no. 1069256Registered company no. 344267980% recycled - when you have finished with thispublication please recycle it

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