The Space Coast PC Journal - Association of Personal Computer ...

The Space Coast PC Journal - Association of Personal Computer ...

The Space Coast

PC Journal

June 2010 Vol. XXVI, Issue VI

Using Skype

By Mike Kearns, Member of the Computer Club of Green Valley, AZ

bmkearns1 (at)

This article has been obtained from

APCUG with the author’s permission

for publication by APCUG member

groups; all other uses require the

permission of the author (see e-mail

address above).

Using free Skype software on your

computer allows you to make calls

over the internet to others who have

the service. It’s easy to download and

works with most, if not all, computers.

Try this great way to keep in contact

with your kids, grandchildren, siblings

and close friends.

You need three things to make it


1. A high-speed internet connection.

2. A web cam, and I recommend Logitech.

You can buy a good camera (with

install disk) at Wal-Mart for around

$50. Newer computers have web cams

built in. Each camera requires some

adjustments for brightness, contrast

and sound, but they are usually easy

to work with.

3. You need to download the free

program by going to Google and

typing “free Skype download.” The

PC version is 4.2, and the latest Mac

version is 2.8.

When you download the program

The Monthly Publication of the

Space Coast PC Users Group, Inc.

Visit Our web Site at

you will be asked what Skype name

you wish to use. You can choose any

name you want. If you pick an unusual

name, it is a good idea to let your

Skype friends know, because Skype

offers a directory to locate their users

all over the world.

When you attempt the first contact

with another Skype user, the person

receiving the call has the option of

accepting or rejecting the call. If

you attempt to contact someone who

doesn’t know you, they can reject your

call, similar to a spam blocker.

The web cam gives a nice picture of

the person to whom you are talking

on the screen. Quick movements can

distort the picture for a few seconds

while the web cam is adjusting.

Skype includes a small window of

each party at the bottom of the screens

so you know what the other person is

viewing. The quality of the picture

is better if both parties have a good

high-speed connection. Going from

a dial-up connection to a high-speed

connection can cause distortion in

the video and also slows down the


It is best to set up a time with the person

you will be calling so they have

their Skype program open and ready

to accept the video call. The person

you are calling also has the option

to accept the call with or without 4

June 2010

June 2010 Vol.XXVI, Issue V I


Editors Emeritus: Lois Hoover, Peter Gaul, Dan & Peg Currie


Editor ................................................Ron Ingraham................................777-2578

Database and Mailing Labels ...........Ron Ingraham

Circulation ........................................Ron Ingraham

Electronic Journal ............................Ron Ingraham

Publishing Consultant.......................Jerry Jotkoff

Proof-Reader.....................................Lori Ingraham

All work on the Journal, except printing, is performed by unpaid volunteers.

Submitting Articles to the Journal

We encourage all of our members to

submit original computer-related articles for

publication in

The Space Coast PC Journal.

Writing a Product Review

It is really not that difficult to write a good

review for The Space Coast PC Journal.

These guidelines will help you get started:

Product information

• List the product name, release level,

and manufacturer.


• What does this product do?

• How easy is it to learn and use? Is it

for beginners or does it have advanced


• List and describe some of the features.

If this is an upgrade, what is

new to this version?

• What did you like or dislike about it?

• Did you have to call Customer Support?

What for? Were they helpful?


• How much disk space did the product


• How long did it take to install?

• Was it difficult to install?

• Specify requirements such as: DOS

level, Windows level, Windows type,



• Would you recommend this product?

Remember these are guidelines. They are

not meant to be all-inclusive, nor should they

limit your creativity. But all of them should

be included as part of your article. Then the

review will practically write itself!

Preparing Your Articles

To assist us in incorporating articles into

the Journal, it would be helpful if certain

minimum standards were followed. Use this

quick-step guide:

Format: The preferred format is ASCII text

files.We can also work with other formats, but

check with the editor before using them.

Text: Single-space the text—even between

paragraphs. Don’t indent paragraphs. Use

hard returns only at the ends of paragraphs.

Use only one space after periods, colons,

and question marks. Follow standard capitalization


Use left justification only. Do not right

justify or block your text. (Word processors

add extra spaces between words to justify the

text and each of those extra spaces must then

be removed.)

Graphics: The preferred format for graphics

accompanying your text is TIFF—in separate

files from the text. Embedded graphics are

not useable. Most image editing programs

have a “resize” option to alter the size of

graphics. Please try to keep your graphic file

sizes to around 1 meg in size. Call the editor if

you have questions.

Be sure to include your name and phone

number so we may contact you if we have

any questions. Anonymous articles will not be


Submit your article by uploading the file to or bring your disk

and hardcopy to the Monday meeting or mail


Editor, SCPCUG Journal

Space Coast PC Users Group, Inc.

PO Box 0369

Cocoa, FL 32923-0369

Articles must be received by the 28th of the

month to appear in the next issue, and all are,

of course, subject to editing. �

The Space Coast PC Journal

From The Editor

Once again I’m reminded that at some

point dedicated people burn out, lose

interest, or are forced by personal circumstnces

to discontinue a long-time


In this instance I refer to Judy Taylour,

the person who has for years been

providing we newsletter editors with

articles distributed under the auspices

of the Association of PC Users Groups

(APCUG). These are the articles with

this paragraph at the beginning:

This article has been obtained from

APCUG with the author’s permission

for publication by APCUG member

groups; all other users require the

permission of the author (see email

address above).

You may have skipped over these

without giving much thought to their

significance. The fact of the matter is

that they reflect considerable effort on

Judy’s part. They also represent a greatly

diminished load for me.

In those months when her PUSH articles

were not available, I’ve had to scramble

to find interesting and informative

articles to include in the Journal. Now

that she has passed the baton to Dave

Gerber, it remains to be seen if there

will be a continued source of the quality

that Judy provided.

Judy is thoroughly deserving of my

heartfelt gratitude for her efforts. Best

of luck in future endeavors. q

Ron Ingraham, Editor

The Space Coast PC Journal

Published monthly by the

Space Coast PC Users Group, Inc.

PO Box 0369

Cocoa, FL 32923-0369

The Space Coast PC Journal

Those who have listed an e-mail address would prefer to be contacted

by e-mail rather than by phone whenever possible.


President ...............................John Murphy

Vice President ......................Larry Bennett ........... .724-9467

Secretary .............................Harry Pearson ..........868-1814

Treasurer ..............................Jim Brown 799-3527

Journal Editor .......................Ron Ingraham 777-2578

Web Master .........................Curt Potsic 632-7185

Membership Chair ...............Leta DuGoff ........... 636-7320


Membership Asst.....................OPEN

New Member Orientation ......OPEN

Orientation Hostess.................OPEN

Publicity ..................................OPEN

Help Desk................................OPEN

Facilities .................................OPEN


Display Write III ..................Gene Sirota (12–10 P.M.) ...............................453-6618

Internet/HTML .....................Curt Potsic ........................632-7185

Microsoft Office ...................David Nottingham .........................................267-3465

Microsoft Publisher ..............Mark Kirschner ..............................................254-0706

Palm Pilot ........................... David Nottingham ..........................................267-3465

PageMaker ...........................Robert D. Hall (9 A.M.–9 P.M.) .....................242-0270

PrintArtist .............................Diane Hawthorne

Windows 3.1 ........................Gene Mann .....................................................639-4870

Windows ME, 2000,Vista ....Curt Potsic ........................632-7185

Windows XP, MS Office .... Caroline C. Willi (9AM-8PM, Sat, Sun)........288-3630

Computer Hardware ...........Caroline C. Willi (9AM-8PM, Sat, Sun) 288-3630 ..


Internet.............................Ron Ingraham

Windows 98/XP/Vista......Ron Ingraham....777-2578

Computer Literacy............Inactive

Digital Photography..........Inactive

If there is a progam not listed that you feel comfortable

with, let us list you as one of our helplines


The SCPCUG Home Page is at:

Check it out!!


Feature Articles

June 2010

Using Skype...................................1

Mr. Modem....................................5

Clean Up Your Facebook...............7



Office 2007...................................15

Update GPS Device......................16

Skype Scam Delivers....................18

Convert PDF to Text.....................20

2010 Tech Chat Oddysey..............21

EMail Scams.................................23

Print the Web................................24

Microsoft Security Essentials.......25

Windows 7 Tech Tips...................26

IPad Shoppers Beware!................27

Eliminating Obsolete...................28

Adobe Photoshop Elements.........29

SCPCUG Budget.........................30

New Community Rules................31

Regular Articles

From the Editor..........................2

From the Cashier’s Cage...........4

Meeting Minutes.......................5

Tips from The Internet..............9

The Dealsguy...........................11



Presentations Schedule.............32

Calendar of Events...................32

Resource Center.......................33

Computer Doctors...................34


May 20, 2010

Mr. John Meshelany, Jr. of

T&S Consulting in Palm Bay

Will present new and lesser

known features of

the Windows 7 Operating System

Bring some friends or neighbors


June 2010

Beginning Balance April 1, 2010 $5476


From the



By Jim Brown, Treasurer Space Coast PC Users Group

Financial Report for Month

Ending April 30, 2010

Received During the Period

Memberships - 12 Renewals $300

- 4 New Memberships 100

CD Rom 5

Donation 10

Total Received 415

Spent During the Period

Journal Expense $300

PO Box Rental 110


Journal Postage (Replenish Bulk Mail Account) 200

Total Spent $614

Ending Balance April 30, 2010 $5,277

May 1, 2010

SIGs (Special Interest Groups)

Saturday SIGs

The following SIGs meet on the first Saturday of the

month in the Conference Room of the Merritt Island

Library, 1195 North Courtenay Pkwy, Merritt Island.

SIG Time Leader

Windows 9:30-10:30 Ron Ingraham

Internet/Web 10:30-11:30 Ron Ingraham

These sessions are designed to provide assistance and

advice on the related subject for members at all levels

of experience. Don’t feel that your questions or problems

are too basic. We know much more collectively

than we do as individuals.

The Space Coast PC Journal

Using Skype.......................................from page 1

video. Once you are connected, you can talk as long as

you want--there is no charge. You can make adjustments

to see the person on full screen or half screen. I find that

the image gets a little distorted on full screen, but overall

it is still a good picture.

Another neat feature permits you to move a Netbook or

laptop with the built-in camera around the room to show

the person different items of interest in your home. The

new, small Netbooks are especially useful because they

are so portable and lightweight.

Skype can also be used as your telephone service by

clicking on their Shop button. You set up a credit-card

account with Skype to pay for the calls. Then you can

make a phone call to a person’s land line and talk to them

through your computer.

I have noticed a few people using the new Netbooks as

both a phone and video-calling service. They weigh only

two pounds, and many women can carry them in their

purse. With Skype you can make phone calls anywhere

in the world, and the cost per minute will vary depending

on where you are calling. I understand that overseas

phone calls are very reasonable.

Keep in mind that Skype is not designed to be a replacement

for your ordinary home phone since you would not

have your computer on all the time. Also, be aware that you

cannot use Skype for emergency calling such as 911.q

Do you frequently send emails to the same recipient?

If so, you may want to create a desktop shortcut for

sending emails to that specific individual. When you

need to create a new message for the recipient, all

you need to do is double click the shortcut and a new

message will appear with the recipient’s address already in

the To field.

To create a desktop shortcut for sending messages to

a specific recipient:

1. Right-click the desktop, point to New, and select


2. In the Create Shortcut dialog, type

mailto:emailaddress (where emailaddress is the

address of the recipient. Do not include any

spaces between mailto and the email address.

3. Click Next.

Reprinted from Titusville Computer Club

Computer Newsletter May 2010

The Space Coast PC Journal

Club Meeting Minutes

April 15, 2010

President John Murphy opened the meeting at 6:00 p.m.

Other Board Members present were Editor/Publisher

Ron Ingraham, Webmaster Curt Potsic, Treasurer Jim

Brown Secretary Harry Pearson and Membership Chair

Leta DuGoff. Vice President Larry Bennett was absent.

Attendance was 25. There was one guest.

President’s Report: None

Webmaster: Curt said the Journal Current Issue, Speakers

and Special Events have all been updated. There is one new

link – Video Toolbox. Miscellaneous comments concerned

Google Chrome collecting private information.

Secretary: Harry said the March 18, 2010 Minutes are on

Page 5 of the May 2010 Journal. There were no additions

or corrections. No BOD Meetings have been held thus

far in 2010.

Treasurer: Jim presented the Budget for the upcoming

year. This shows a probable deficit. However, the current

balance is $5022 so no increase in annual dues or other

contributions is anticipated.

Journal and Resource Center: Ron said the May Journal

has been mailed. The Saturday Resource Center has been

very active, with 10 to 16 attendees.

Membership Chair: Leta said all is well with Membership,

Ron keeps her up to date on status of paid members.

The guest speaker had not arrived so the drawing was

held. In addition to some computer supplies contributed

by Renee Rizzo and some sweet rolls from Frank Barreta

6 free subscriptions to Smart Computing magazine were

given away. This is because Smart Computing has now

dropped its program of providing User Groups a free

subscription for every 5 paid member subscriptions. The

winners were Peter Schmidt, Gary Rhoden, Jim Brown,

George Furis, Juanita Mackey and Frank Barreta.

Through a phone call to Larry Bennett, Ron Ingraham

learned the guest speaker, Kirolos “CJ” Tadrous, Manager

of Comtek Computers II, could not come due to a personal

problem. As a substitute, John Murphy gave a presentation

on Computer Security.

May 2010

Are Updated Drivers Necessary?

June 2010

Harry Pearson asked about a program called File Cure,

which has mysteriously appeared on his computer. None

of the audience had heard of it. Harry said as a caution

he had deleted all reference to the program

Meeting adjourned at 7:45 PM.

Q. I read an article that recommended checking

for updated drivers using Driver Agent (www. I discovered that only the scan

was free, but it cost $29.95 to download the seven

updated drivers it said my computer needed. I’m

not having any problems with my PC, so do I need

to spend this money for these drivers? Your advice

would be greatly appreciated.

A. My philosophy, as often expressed in my weekly

newsletter (, can best be summed

up by the old adage, “If it ain’t broke, don’t fix it.”

Even with my own computers, as long as everything is

working perfectly, I feel no need to play “Mr. Tweaker”

and try to fix something that isn’t broken.

If a printer, for example, stopped working at some

point, I would go to my printer manufacturer’s Web

site, locate the area where I can check for updated

drivers, and download them for free. There is nothing

inherently wrong with a site like Driver Agent in a

pinch, but it’s rarely necessary to pay for updated

drivers, if needed. Bottom line: Save your money.

Q. I recently installed Microsoft Office 2007, and

now when I send a Word document attached to an

email, no one is able to open it. What can I do about


A. Word 2007 introduced a new file format for

documents. Previous versions of Word used the .DOC 6


June 2010

Mr. Modem...........................................from page 5

file format. Word 2007 uses the .DOCX format that

older versions, and other word processing programs,

cannot read. The good news, however, is that you can

save your documents in the old format.

To do that, with your document open in Word 2007,

click the Office button in the upper left-hand corner,

point to Save As and select Word 97-2003 Document.

In the “Save As” window enter a file name for your

document, then click the Save button.

If you want Word 2007 to automatically save all your

files in the old format, click the Office button and at the

bottom of the drop-down menu, click the Word Options

button, then click the Save tab. Locate “Save files in

this format” and change it from “Word Document

(*.DOCX)” to “Word 97-2003 Document(*.DOC).”

Click OK to save your changes and exit.

Q. I would like to know if I can save one or two

paragraphs from a document to a thumb drive

without saving the entire document?

A. To save text to another drive -- and it doesn’t matter

if it’s a thumb drive, a pinkie drive, a Sunday drive, or

any other type of drive -- first save the excerpted text

as a file on your computer’s internal hard drive, then

copy the file to the external drive. To do that, select

(highlight) the text you would like to save, right-click

and select COPY or press CTRL +C.

Go to your word processing program, or you can use

WordPad (under Programs > Accessories > WordPad),

and click once to place your cursor in the new

document, right-click and select PASTE or press CTRL

+ V. The text you copied will pop onto the screen. Click

File > Save As, and save this excerpted text as a file.

You can save it anywhere you wish, including to your


Once it’s saved, copy it to your thumb or flash drive.

To do that, right-click the file you just saved, select

COPY, then go to your thumb drive by opening (My)

Computer, right-click the thumb drive’s icon and select

PASTE. The file will be copied to your drive.


The Space Coast PC Journal

Mr. Modem’s DME (Don’t Miss ‘Em) Sites of the


13 Things That Do Not Make Sense

Here you’ll learn about some of the greatest mysteries

of science, including the 1977 “Wow” Signal from

Outer Space, the Placebo Effect, and Cold Fusion.

(Note: The tiny default font used on this site is the 14th

thing that doesn’t make sense, so click View > Text

Size if you need to increase the size of the display font

for easier reading.)

Test Your Geography Knowledge

If you were shown a picture of South America, would

you be able to point to Uruguay? Or how about Eritrea

on a map of the Middle East? Put your geography

knowledge to the test with these humbling -- very

humbling -- quizzes.


This site calculates the “walkability” rating of

neighborhoods. The score is based on the number

of businesses, services and other destinations

within walking distance of a given address. Ratings

range from zero (“driving only”) to 100 (“walkers’

paradise”). WalkScore inspired me to conduct my own

walkability study. The protocol I followed involved

getting up off my chair and going for a walk around

my neighborhood. Website, shmebsite. There are some

things you just have to do for yourself. q

For plain-English answers to your questions by

email, plus great computing tips, subscribe to Mr.

Modem’s award-winning WEEKLY newsletter.

Subscribe using Promo Code 0847 and receive a free

month (four weekly issues!) with your six-month

subscription. To view a sample issue or subscribe,


Consult your friend on all things, especially on those

which respect yourself. His counsel may then

be useful where your own self-love

might impair your judgement.

Seneca (5 BC - 65AD)

The Space Coast PC Journal

Clean up your

Facebook profile

the easy way

from Kim Komando’s column

April 17, 2010

For many, Facebook has become indispensable. It is how

we stay in touch with family and friends online. It can

also be overwhelming. Unwanted updates may crowd

your News Feed. And embarrassing status updates and

comments can haunt you.

So, take a little time to clean up your Facebook profile.

All it takes is a little time.

Block FarmVille updates

Tired of hearing about FarmVille crops? Then block

family and friend updates from FarmVille in your

News Feed. Locate one of the posts in your News Feed.

Mouse over the update and click Hide. Select Hide

FarmVille. You can also hide updates from other apps

or even friends.

You may want to prevent apps from posting to your wall.

This will leave more room for updates that really matter.

To block posts from an app, click Account>>Application

Settings. Find the app and click Edit Settings. Deselect

“Publish recent activity (one line stories) to my wall.”

Click OK.

This handy trick also works for Mafia Wars and other

games too.

Delete posts

Maybe someone posted a rude comment on your wall. It

could cause trouble with your boss or your spouse. It’s

easy to delete wall posts. Mouse over the offending post.

When the blue “X” appears in the right corner, click it.

You’ll be asked if you want to delete the post. Confirm

the deletion.

Job hunters should clean up old wall posts. You don’t

want to turn off potential employers. Remove anything

offensive. You should also remove anything you may have

said about former employers.

June 2010

There are some wall posts that everyone should delete.

Posts claiming to reveal who has viewed your profile should

be nixed. Facebook does not let people or apps access

this information. Likewise, posts offering extravagant

gift certificates are likely scams.

Keep your real friends close

Maybe you want certain friends always to show on your

profile page. They’re probably your most attractive friends.

Seriously, though, these are the people whose profiles you

post to most frequently. Fortunately, you can have certain

friends always appear in your Friends box.

Visit your profile page. Click the pencil icon in the

top right corner of your Friends box. Find the section

labeled “Always show these friends.” Click and start

typing your friends’ names.

Keep posts private

You can post hidden messages to a friend’s wall. Visit your

profile and click your status box. Start by tagging your

friend in the message. Type the recipient’s name preceded

by “@.” For example, enter “@Kim Komando” (minus

quotes). Then, enter your message.

Before clicking Share, click the privacy lock. Select

Customize. Select “These people” under “Make

this visible to” and click Specific People. Enter the

recipient’s name. Click Save Setting and Share. This

also works for multiple people. Only you and the

recipients will see the post.

You may also want to hide certain posts from your boss

or others. Type your post in the status box. Click the

privacy lock and select Customize. Find the box labeled

These people” under “Hide this from.” Enter the names

of those who shouldn’t see the update. Click Save Setting

and then Share.

Delete your account

Maybe Facebook isn’t for you. It’s eating into the little

free time you have with family and friends. Deleting your

account is fairly easily. Complete and submit Facebook’s

form for deleting your account. You’ll lose all the data in

your account; download important photos first.Youcan also 8


June 2010

deactivate your account temporarily. You won’t appear on

Facebook. But your data is saved so you can reactivate

at any time. Click Account>>Account Settings and open

the Settings tab. Click “deactivate.” Specify a reason and

click Deactivate My Account.

Before deactivating or deleting your account, notify

your friends. Otherwise, they may think you unfriended


Are your Facebook privacy settings up to snuff? Be sure

to watch my free video that details how to set up your

Facebook profile the right way at


Cleanup your Facebook.....................from page 7

Reprinted with Pemission. Copyright © 2009. Kim


Kim can be heard locally in Melboutne: WMMB

1240AM, Saturdays starting at 10am-1pm; in

Cocoa:WMMV 1350 AM Sim WMMB), Saturdays

starting at 10:00AM-1:00PM.


by Ron Broadhurst, Space Coast PC

Users Group, Inc.

Dear friends,

These ideas are compiled from years of accumulations

from various magazines, books, on-line sites and my

own personal experience. I claim neither originality nor

ownership to any of its contents. My only intent is to share

the various “tips, “tricks” & “hints” in hopes of helping

& maybe enhancing your computing experiences. They

are all intended for anyone who uses a PC.

It is for beginners as well as advanced users. Enjoy

and use as you will.



When you try to open a file for which XP doesn’t have

a program association, you normally get a dialog box

asking you if you want to search online for the appropriate

program to open it. This registry tweak will

disable that prompt and display the Open With dialog

box instead.







Open your registry editor.

The Space Coast PC Journal


Software \ Microsoft \ Windows \ CurrentVersion

\ Policies \ system

Right click an empty space in the right details

pane and click New.

Select DWORD value.

N a m e t h e n e w D W O R D v a l u e


Double click the value and set the value data

field to 1

7. Close the registry editor

You may need to reboot for the change to take effect.



If you’re in a work environment or share a home with

others who shouldn’t have access to your desktop, the

password protection feature is useful. But if you don’t

need it, it can be annoying. Here’s how to change the

setting so you won’t be prompted for a password when

the computer resumes from standby:

1. Click Start | Run




In the Run box, type powercfg.cpl or open the

Control Panel Power Management applet

Click the Advanced tab

Clear the checkbox that says “Prompt for password

when computer resumes from standby.” Click




Here’s a common annoyance: the text under your desktop

icons wraps because the space is too narrow for the

words. The secret: the width of the icon label is dependent

on the setting for horizontal icon spacing. Here’s

how to increase that size:

1. Right click an empty space on the desktop


Select Properties

The Space Coast PC Journal





Click the Appearance tab

Click the Advanced button

In the drop-down list of items, select Icon Spacing


Increase the number in the Size box (the default

is 43)

7. Click OK in each dialog box

You should now have a wider space for the text under

the icons.


The most probable reason for this is that the Themes

service isn’t running. If it’s not running, XP reverts to

the classic style. Do this:

1. Click Start | Run and type services.msc to open

the Services console.

2. In the right pane, find the Themes service and

click the Start Service button.

If that doesn’t work, try this: right click My Computer

| Properties. In the System Properties dialog box, click

the Advanced tab. Under Performance, click Settings.

Click the Visual Effects tab. Select “Use Visual Styles

on Windows and Buttons” in the Custom box.


There are a couple of ways to do it. The easiest is to use

the Add/Remove Programs item in Control Panel, but if

that doesn’t work, try this:

1. Click Start | Run




Type : c\windows\$NtServicePackUninstall$\


Click OK

This should start the Service Pack 3 Removal

Wizard, which walks you through the steps of

uninstalling the SP

If these methods don’t work, first restart the computer and

then use System Restore to roll back to a restore point that

was prior to the time you installed the service pack (this

will also undo any other changes that you’ve made since

that time). q

Tips from the Internet

June 2010

Compiled by Ron Ingraham, Space Coast PC Users

Group, Inc.

Personalize Your Windows Vista Desktop

Right-click any empty portion of the Desktop and click

Personalize. Click Desktop Background, use the Picture

Location drop-down menu to select a background type,

and then click the specific picture, video, or solid color

to see a preview. If there is a particular picture you want

to use that isn't readily available from the menu, click

the Browse button and navigate to the folder containing

the picture or video. Next, click the icon for the file and

click Open.

If the picture or video isn't the right size to fit the display

exactly, you need to select one of the positioning options

(Fit To Screen, Tile, or Center) at the bottom of the

window. Vista will let you preview the background each

time you click an option, so find the one that looks best

with your background and click OK.

Protect Your Network

Keep your Wi-Fi network private by activating your

router's password-protected encryption. This will

prevent strangers from using your Internet service by

wirelessly connecting to your network. Such uninvited

guests will, at the very least, leech part of your bandwidth

but may also have more nefarious schemes in

mind—for example, exploring files on your hard drive

or using your service for illegal activity.

Web-Connected DAPs

Many of the latest DAPs (digital audio players) do far

more than simply play music and store files. Now that

some are Internet-enabled, you can use them almost

as you would a laptop to access the Web because they

are capable of providing the same responsive browsing

experience. With the ability to connect an MP3 player

to Wi-Fi, you can use it to check your email, manage

your online contacts, and download or stream media

all while listening to your favorite tunes stored on the

device. Or, if you're an avid online social networker, a

Wi-Fi-enabled MP3 player will let you stay connected

to friends, view posted photos, and send messages 10


June 2010

Tips from the Internet...........................from page 9

when you can access a Wi-Fi hotspot. You'll also be

able to download apps that will help you improve your

productivity. Additionally, some advanced players can

be connected to a Bluetooth-enabled phone so you can

use your phone's 3G Internet connection on your MP3

player, when a Wi-Fi hotspot isn't available.

Do You Need A Surge Protector?

A surge protector looks similar to a power strip and has

multiple outlets to plug in your computer, monitor, and

other peripherals such as a printer or fax machine. But

more importantly, it also protects your computer and

peripherals from power surges, which are sudden peaks

in the electrical current flowing into your home. Power

surges can be caused by downed power lines, faulty

wiring, or regular electrical maintenance in your neighborhood.

Fluctuations in the electrical current being

delivered to your PC and its components can cause permanent

damage to hardware, such as the motherboard,

processor, or hard drive, causing a loss of irreplaceable

files. Over time, power surges can shorten the life span

of your computer equipment, but a surge protector will

absorb any increase in electrical current and shield your

system from potential harm.

Adjust Brightness & Contrast With Photo-Editing


Even if you use your camera's flash, your picture

may still come out too dark. This is often because the

subject is too far away to be fully illuminated by your

camera's flash. But you can easily enliven dark pictures

by fine-tuning the brightness and contrast of a photo.

Adjusting the brightness of a picture will make it

lighter or darker as a whole, while contrast affects the

intensity of the lightest and darkest areas in a photo.

In most programs, you can adjust both by moving a

slider to increase or decrease the photo's percentage

of light and dark. The optimal brightness and contrast

is determined by your preference, though your photos

shouldn't look washed-out.

A Better Backup

The Backup And Restore feature in Windows 7 (open

the Control Panel and click System And Security) is far

and away Microsoft's best built-in backup yet. If you


The Space Coast PC Journal

don't have a third-party backup solution in play, don't

hesitate—set this up now. Win7 Backup lets you create

a full system image. No longer does Windows limit you

to selecting files by type. You can tell Windows exactly

which locations and files to save, then how, where, and

when to save them. Beyond this, Windows Backup

helps you manage what data is being retained in case

you start to run short on storage space.

Optimize Your LCD In Windows 7

Windows 7 has a built-in wizard for setting up Clear-

Type font smoothing so that text appearance is optimized

for your display. On LCDs that are not set to

their native resolution, these adjustments can help clear

up distortions in the way letters display. To access the

tool, type cleartype in the Start Search box and press

ENTER to open the program. The resulting window

lets you toggle ClearType on/off. Clicking Next walks

you through a series of tests and options for refining the

settings. The tool checks that your resolution setting

runs at the LCD's native resolution, but proceeding

through the process also lets you choose text display

types with different weights and slightly different appearances.

Easy Uploads

Some camera or camcorder makers provide software

that lets you upload your files to a sharing site. So,

when you return from your sister’s birthday bash or

your cousin's graduation, you can simply transfer the

photos from your camera to the program and then select

the images you want to upload to your account.

With the popularity of video-sharing site YouTube,

some point-and-shoot cameras include a YouTube

mode that lets you capture videos in an aspect ratio and

file format that can be easily uploaded. So, after you've

shot the footage from your class reunion, you only need

to connect your camera to your computer to immediately

share your clips on YouTube. q

Reprinted with permission from Smart Computing .

Visit to learn what

Smart Computing can do for you and your user group!

The Space Coast PC Journal

From The DealsGuy

For May 2010

by Bob (The Cheapskate) Click,

Greater Orlando Computer Users


We’ve been working a few trade shows and I always find

them interesting. I work an assigned post these days, usually

on a loading dock, and can’t look things over unless we go

in early, which I rarely do. However, occasionally during

the show setup days, I get to visit with a few exhibitors,

whose booth is located near my dock, as they go outside

for a smoke. Other times, I only get to see the setup

contractors who are assembling booths.

The PGA (Pro Golfer Association) show in January was

smaller this year, yet well attended. Attendance was about

30,000. There was a booth near my post that sells a unique

device that calculates data to improve a golfer’s swing.

They call it the Game Changer, or the GC2. It doesn’t

look like much because it’s a small electronic device. It’s

a bit large for your jacket pocket, but fits easily in your

golf bag. The device opens up and you place it on the turf

off to the side of your golf tee so it can photograph your

swing. It has two cameras in it a few inches apart and

when you make your drive, both cameras snap a picture,

and then almost instantly, the device calculates all kinds

of data pertaining to your drive, consisting of your launch

angles, speed, spin and much more.

When I watched the guy in the booth drive the ball up

against a curtain, I saw the flash of the cameras, and in a

few seconds, an entire screen of data was quickly displayed

including a heavy line designating exactly where the drive

would travel and land. They had it connected to a 42”

plasma TV in the booth to display the data, but it could

be hooked up to a variety of handheld smart-devices via

Bluetooth. It has a USB output enabling the data to be

used by various customized applications. The GC2 also

has speakers to announce the data if you prefer.

If this gadget fascinates you, check their Web site at

for more information

and a picture of the GC2. If you are an enthusiastic golfer

and feel this item might help you, why not pop for the

six grand and buy it for yourself for Christmas, birthday,

Father’s Day, or any other occasion that you can think

of. After all, don’t you deserve it? Some guys might buy

their wife one for Christmas, and then borrow it.

June 2010

I saw another interesting item, although much less

expensive, for improving your swing. It’s a specially

designed club that helps to find out what’s wrong with

your swing, and can be used either inside or outside. I

watched guys take a nice swing and the ball simply flipped

up in the air and dropped behind them because they didn’t

swing right. Others did better. I didn’t understand what

was going on, but you can visit . Priced at $89.95, this must be for the blue-collar


I also saw a guy walking along with a three-wheeled

electric golf caddy trailing behind him and when he

stopped, the caddy stopped, then when he went on, it

followed. He said it was a prototype. I loved that one,

but show management showed up and told him to please

keep the machine in his booth, so I didn’t see him again.

I’m sorry I didn’t get any information from the guy. There

were many booths with electrically operated golf-bag carts

so it was easy to miss.

Bat-Caddy had an electric golf caddy selling for $590

and was manually controlled. They also had a model

you could run with a remote for $995. Their Web site is

. When finishing this column,

I noticed they had special deals on their Web site that

ended April 30, 2010, but why not check for deals when

you read this just in case they have another deal. Would

an electric caddy mean “going green?”

*Ready For A Different Way For To Hold A


The FACUG 2011 Spring Conference Cruise is

shaping up gradually, but surely. The deadline has been

extended to June 30, 2010 so it’s not too late to sign up.

People are slow to register, but the last I heard, 180 were

signed on. There are no special restrictions for who can

sign up, but one person from each cabin must register for

the conference and be a user group member. You can check

it out on the FACUG Web site .

Looking at the 2011 FACUG cruise, you can’t go wrong

with such great people leading the sessions. Looks like all

fees and taxes are included in the prices, but look it over

for other incentives. I believe no cruise will be planned

for 2012 because not everybody wants it done on a cruise

ship and it is a problem for an individual attendee. 12


June 2010

The DealsGuy......................................from page 11

*I Tried To Refurbish My Computer With A Software


My computer is not acting very normal so I decided to

try Reimage Repair to see what it could do. I read Ira

Wilsker’s favorable review of Reimage, and it’s also

listed on the Windows Secrets Newsletter, which I respect,

so I downloaded it when they offered a discount to see

if it would improve my computer’s performance. My

experience hasn’t worked well as yet. I had to try four

times before it would finish, and it never did actually finish

as it should have. Only one of my problems was helped

so far. I sent them a message asking for suggestions via

e-mail and they responded that I should try the repair with

the machine in “Safe Mode.” I tried to do that, but while

in safe mode I am unable to connect to the Internet and

it won’t work that way. I sent another message stating

my problem and they are suggesting a remote control

session. I need to set up a time to do that so I am in the

process or arranging it.


The special offers for Diskeeper products are probably

still good so keep that in mind. Their new technology for

preventing fragmentation before it happens is unique and I

read a favorable review about it in a user group newsletter.

Here are the URLs for the deals:

Diskeeper 2010 Home 2-pack $49.95 (Save $30)

Diskeeper 2010 Professional 2-pack $99.95 (Save $20)

Diskeeper 2010 Pro Premier 2-pack $169.95 (Save


Undelete 2009 Home and Diskeeper 2010 Home bundle

$49.95 (Save $20)

*Take A Look At Specials From Your Favorite



The Space Coast PC Journal

I sometimes get an announcement from Corel, but the

discount usually expires before you editors could get it

published for your members since I write this column two

months in advance. However, here is an announcement

for some full products and upgrades that I just received,

and I have no idea what the deadline is. Hopefully you

can beat it if there’s something you need.

For CorelDRAW Graphics Suite X5: The full version

price seems is $49.90, but the upgrade price is $19.90

less than the regular price.

For Corel DESIGNER Technical Suite X4: The full version

price is $100 below the regular price and the upgrade price

is the same as the regular price.

For WordPerfect Office X5 Standard: The full version and

upgrade prices are $25 below the regular price.

For WordPerfect Office X5 Professional: The full version

price is $25 less than the regular price and the upgrade

version is $21 below the regular price.

For Photo & Video Bundle: The price is $6.50 below the

regular price, but there seems to be differences in the

bundle contents e.g. X2 in yours vs. X3 in the regular


Corel has always been a favorite with user groups. Here are

some URLs to check for better information and additional

products. Hopefully you can find all the information you

need to make a decision: , and . Check

for additional information and comparisons. There are

differences in the pages so do your homework. To order

by phone call 1-877-502-6735 and use promo code 4212

(Mon-Fri, 9am to 7pm EST)

That’s it for this month. I’ll have some more new product

announcements on my Web site that didn’t offer discounts.

Meet me here again next month if your editor permits. This

column is written to make user group members aware of

special offers or freebies I have found or arranged, and

my comments should not be interpreted to encourage, or

discourage, the purchase of any products, no matter how

enthused I might sound. Bob (The Cheapskate) Click

. Visit my Web site at


The Space Coast PC Journal




statistic.php ZeuS Statistics

The attacks on our computers continue at record levels.

It would be great if I did not have to write so many columns

on malware, and how to detect and remove it, but

our computers are still being infected in record numbers.

While our antivirus software publishers push frequent

updates to our computers, and continuously improve

their offerings, the malware authors are often a few steps

ahead, and regularly penetrate our defenses. According to

the Swiss website “Zeus Tracker” (

statistic.php), the ZeuS trojan, which is one of the most

prolific in circulation, can penetrate the major antivirus

software, and infect our computers in large numbers. In

fact, the average antivirus detection rate for the ZeuS

trojans, and its variants, was a dismal 47.1% on May 1,

meaning that ZeuS will not be detected or stopped by our

updated antivirus software over half the time, allowing

it to infect a computer that has the most recent antivirus

updates! I have been a strong proponent of protective

software that offers a layered defense in addition to our

antivirus software. Recently I came across another product

that does precisely that.

In one of the technical support blogs that I read

regularly, was a discussion about what independent computer

technicians use on-site to clean infected computers.

Two of the three products most often mentioned have

been reviewed here in the recent past (Malwarebytes and

a-squared), which I carry on the USB flash drive on my

car keychain. The third product that was widely used by

the technicians I was unfamiliar with, but several technicians

raved about it so I had to research it and give it a

try. That product was SUPERAntispyware.

June 2010

SUPERAntispyware Offers Excellent Malware

Detection and Removal

by Ira Wilsker

SUPERAntispyware is available in four flavors

from; a freeware version, a fully

featured (paid) professional version, a free portable version,

and a free online version. My first experience was

with the freeware version. This version will detect and

remove malware from hard drives, removable and portable

drives, memory, and the registry. It offers excellent

detection and removal of spyware, adware, malware,

trojans, dialers, worms, keyloggers, browser hijackers,

and other threats. SUPERAntispyware has a slogan that

says that it will, “Remove all of the spyware, NOT just

the easy ones!” As an unscientific experiment, I purposely

ran SUPERAntispyware (free edition) on several

badly infested computers after I had cleaned them with

the other two very reputable products that I have been

using in the past. Before each scan, I manually updated

all three products to be certain that I had the latest updates.

On each computer, SUPERAntispyware detected

and removed some malware that had been missed by the

other products. Just to be fair, no product can offer absolute

100% detection and removal all the time, which is

precisely why I purposely use multiple products in serial

order to clean infected computers, a practice followed by

many other independent professionals that I communicate

with. When used last, SUPERAntispyware almost always

detected some malware that was missed by the previous

two products; when I used it first, at least one of the other

products caught something that it missed (usually traces

of malware). Still, in my experience, the detection and

removal rate of SUPERAntispyware was excellent.

Regardless of what product is used to detect and

remove malware, there is always the very real chance of

a false positive, and that a critical file may be erroneously

detected and deleted in error. For this reason, I recommend

that any files detected be quarantined, rather than

deleted; if the file is needed later, it can be recovered

from the quarantine directory. If I have no problems with

missing files after several weeks, I delete the quarantined

files. Sometimes the detection software, regardless of

brand, detects files that appear to be legitimate and nec- 14


June 2010

SuperAntiSpyware.............................from page 13

essary; when this happens, I upload the suspicious file

to Virus Total ( which will scan the file

against 41 major security products, and display each of

their findings. If those 41 other products used by Virus

Total indicate that the file is OK, then I obviously do not

delete or quarantine it, and then use the malware scanners’

“report false positive” feature to notify the publisher of

the false positive.

While the freeware version is intended explicitly

for detection and removal, the Professional version ($29.95

retail for a lifetime subscription) offers those services and

much more. The Professional version is designed to be

installed and run on a computer that already has security

software installed, and does not interfere with the existing

security software. It uses few system resources and

does not significantly degrade system performance, while

providing an additional layer of strong protection. One

interesting feature in the Professional edition is the “First

Chance Prevention (which) examines over 50 critical

points of your system each time your system starts up

and shuts down to eliminate threats before they have a

chance to infect and infiltrate your system.” It also offers

real-time protection from harmful software that may try

to install itself on your computer, as well as protection

of your registry and browser. Automated scans can be

scheduled as desired to ensure that the computer is free

from malware. Any application that is loaded and run will

be scanned automatically to verify that it is not a vector

that can load malware, and that the application itself is

safe to run. The Professional version is automatically

updated at least every eight hours, and can be configured

to check for updates before any scans are started. SU-

PERAntispyware offers a totally functional 15 day free

trial of its Professional version, so users can try all of the

features before making a purchase decision. As a point

of fact, I now have the Professional version installed and

running on my computer in addition to my major brand

security suite.

Hardly a day goes by that someone does not ask

for help in cleaning an infected computer. On a regular

basis, I download the free portable version to the USB

flash drive I have on my keychain. This version is free,

and does not require any installation or updates, as it is

updated regularly, and is run directly from the flash drive


The Space Coast PC Journal

(or CD drive). The portable version uses a randomly assigned

filename as much of the common malware prevents

the popular detection software from running. Yesterday,

using the SUPERAntispyware Portable version, I scanned

a badly infected computer that had a major security suite

installed. This particular computer was infected with the

ZeuS malware, which penetrated the security software,

neutralized it, and opened the computer to additional

infections. One of the infections, a common function of

ZeuS variants, loaded the infamous “rogue antivirus” on

the computer, which totally took over the computer, effectively

holding it for ransom unless the registration fee

was paid to a foreign crook. The Portable version detected

and removed over 900 threats from that computer, including

the rogue antivirus and the ZeuS. A follow-up scan

with another malware detector only found some traces of

the malware which had been removed previously. As is

often necessary, I had to totally reinstall the security suite

software on the computer. I strongly recommend that the

Portable version of SUPERAntispyware be downloaded

periodically to a flash drive, just in case it is needed; I use

mine on an almost daily basis on someone’s computer.

SUPERAntispyware offers a free online scan for

malware at I tried

it, and it is substantially the same as the portable version,

but runs on the host computer, rather than a flash drive.

It does not install anything to the start menu or program

files, and does not need to be uninstalled after running.

In the short time I have been using it, I have become

one of the 30 million loyal users of SUPERAntispyware.

At a minimum, I would recommend that users download

and install at least the freeware version, and copy the

Portable version to a flash drive “just in case”. Performing

a scan on your computer would be a good exercise

and learning experience, and may also detect malware

on your computer that may have penetrated your existing

security software. You may want to consider the fully

functional, free, 15 day trial of the Professional version,

and then purchase it if you like it and want the real-time

protection and other features that it offers.

I like SUPERAntispyware, and use the different

versions on a regular basis, as appropriate. You should

try it, and see if your computer really is clean. If not,

SUPERAntispyware can effectively clean it. Better safe

than sorry. q

The Space Coast PC Journal

Office 2007 - The Missing Manual

By George Harding, Treasurer, Tucson Computer Society, AZ

The Journal of the Tucson Computer Society, January


Georgehardingsbd (at)

This article has been obtained from

APCUG with the author’s permission

for publication by APCUG member

groups; all other uses require the

permission of the author (see e-mail

address above).

O’Reilly Publishing has a series of

“Missing Manuals” that are described

as “The book that should have been

in the box.” These books give you a

detailed and complete description of

all you could possibly want to know

about the application in question.

In this case, the book deals with the

major components of Office 2007:

Word, Excel, PowerPoint and Access. Microsoft provides

several versions of Office, all of which include

Word and Excel. PowerPoint and Access are included in

some versions.

The book is extensive, being nearly 800 pages long plus

two appendices and several indexes. It starts out with

some of the rationale for the ribbon system used in Office

2007. It explains the Quick Access Toolbar and how to

customize it. The book spends little time on the Office

button, which is unfortunate. This is a major area for customization

of your version of Office. There are four major

sections: Word, Excel, PowerPoint and Access, plus the

initial section of the Office Toolbar and ribbon.


There are eight sections: Creating, Opening and Saving

documents; Entering and Editing Text; Formatting Text

Paragraphs and Headings; Setting Up the Document;

Themes and Templates; Spelling, Grammar and Reference

Tools; Printing; and Planning with Outlines.

June 2010

Each of these sections gives explicit instructions for doing

a particular task; this is done in terms of the ribbon,

its menus and submenus. If you are familiar with prior

versions of Word, you will understand

the function, but may

not know where in the ribbon

to find the tool you need. The

sections will lead you to the

proper place in the ribbon.

las; Tables and Charts.


There are eight sections:

Creating and Navigating

Worksheets; Adding Information

to Worksheets; Moving

Data Around a Worksheet;

Managing Worksheets and

Workbooks; Formatting Cells;

Viewing and Printing Worksheets;

Building Basic Formu-

Here, too, the book gives you explicit instructions about

performing a given operation by using the tools in the

ribbon. If you have used Excel before, you will need to

refer to these sections to see how to efficiently perform

in Excel 2007.


There are nine sections: Creating a Basic Presentation;

Editing Slides; Formatting and Aligning Your Text;

Formatting and Laying Out Your Slides; Editing Your

Slideshow; Adding Charts, Diagrams, and Tables; Delivering

Presentations; Printing Presentations; Images

and Transitions.

This portion, as well, shows you in detail how to construct

a PowerPoint slide show. You can find out the details

behind any facet of the procedure, but in terms of using 16


June 2010

Office 2007 The Missing Manual.....from page 15

the ribbon. PowerPoint has been improved quite a bit and

made easier to use. Reading the sections will be worth

your while.


There are nine sections: Creating Your First Database;

Building Smarter Tables; mastering the Datasheet; Blocking

Bad Data; Linking Tables with Relationships; Queries

and Reusable Searches; Creating Reports; Creating Simple

Forms; Importing and Exporting Data.

Access has been expanded in several ways. If you are

a master of Access in prior versions, these sections will

show you the many improvements in Access 2007. If you

have not or rarely used Access, these sections will give

you a good introduction to this

powerful and versatile program

There are two Appendices, one covering “Customizing

the Quick Access Toolbar,” the other about “Getting

Help.” Help includes not only the built-in Help, but also

the Microsoft Office website, and the several tutorials at

Microsoft’s website.

Finally, in a departure from traditional indices, there is a

separate index for Word, Excel, PowerPoint and Access

The last page of the book points out that more material

is available. If a CD-ROM had been included, it would

have various references, which are

bookmarked at the O’Reilly page for this book. Many of

the references are to Microsoft’s site, but they are nonetheless

helpful. This is a very helpful book either for the

new user of Office 2007, or those that are transitioning

from a prior version of Office to 2007.

About: Office 2007 The Missing Manual

Authors: Chris Grover, Matthew MacDonald, E.A.

Vander Veer

Publisher: O’Reilly

ISBN-10: 0596514220

ISBN-13: 978-0596514228

Price: $34 00, $23 09 @ Amazon q


The Space Coast PC Journal

Update GPS Device Maps

by Aaron Vegh, SmartComputing Magazine, April 2010

A dedicated GPS (global positioning

system) device is a great

way to provide peace of mind on

that journey to point B. Looking

for the nearest burger joint? Your

GPS device knows where to find

it and is ready to take you there

via the quickest route. Surprised

by a closed road? Your GPS device can calculate a detour

while you drive.

But over time, places change. Burger joints disappear,

new roads are built, and new subdivisions rise in the everexpanding

suburbs. As a result, your GPS unit doesn't

always have the latest information.

Thankfully, providing your GPS device with the latest

updates is an easy and straightforward task. In this article,

we’ll walk through the process of getting the current maps

for your hardware.

How It Works

GPS devices don’t update like computers do; they don’t

automatically connect to the Internet to download updates

in the background. It’s a manual process that requires a

little time to complete.

Sometimes, GPS devices need directions,

too. If you don't update

your device's maps, you may find

that the GPS device can't find

new locations.

For this project, we used a Garmin nüvi 255W ($179.99;, which is a widescreen GPS device.

(The process for updating GPS devices may differ among

manufacturers and models, and the following steps are to

be used as general guidelines.)

The Garmin units let you download one free map update

after your purchase (provided you register your device

within 60 days of acquiring satellites while driving with

your device). Beyond that, you can expect to spend about

The Space Coast PC Journal

$70 on future updates, which come out four times a year.

The company also makes a lifetime update available for


All those roads and points of interest for North America

add up to more than 2GB of data. You can acquire the

data on DVD or an SD (Secure Digital) card (the Nuvi

255W has a built-in SD card reader), although, we opted

to download it. Garmin also makes available enhanced

maps, providing detailed information for cities in different

regions of the world. These packages typically cost

about $100, but they can be useful when you are traveling

somewhere new.

For this project, we’ll be taking advantage of the standard

map update. Let’s see how you get it and install it.


The nüvi 255W includes a mini-USB port; just connect

the device to your computer to get started. Garmin’s site

includes a personalized area where you can manage your

device. By visiting, you’ll be able to register

your GPS device and then get maps and hardware

updates (see the “Update GPS Device Software” sidebar

for more information).

If you haven’t done so already, create a new account

on the Garmin portal. It’s a simple process of entering

your name and email address. Create a password to go

along with it, and you’re set. Next, you’ll find yourself

at a dashboard page, which lets you manage your device

registrations (you can manage more than one device as

long as it’s registered), support tickets, and maps.

The first step to getting maps on your unit is to register.

At the Garmin site, you’ll find the Register link in your

dashboard. You’ll be asked to choose the product type

(for the nüvi, we chose the Automotive, Fitness, Sport

Or Outdoor Devices category) and then you’ll be able to

proceed with the registration.

Install The Browser Plug-in

Garmin interfaces directly with your GPS unit during this

process, so be sure to have it plugged into your computer.

This happens thanks to a plug-in for your browser, called

the Garmin Communicator Plugin (

You will need to sidetrack from the product registration

to install the software. The browser plug-in is compatible

with Internet Explorer, Firefox, and Safari, so ensure

you’re using one of those browsers.

June 2010

Click the Download link for the plug-in. Once the download

is complete, you’ll find an installer application wherever

you chose to save on your hard drive; open that and follow

the steps to complete the installation. (You’ll have to

close your browser before you begin this process.) This

is a standard software installer, so you can safely accept

the default options.

Once the install is complete, the installer will open your

browser to a test page to verify that the plug-in is working.

Assuming that the install worked, you’ll see a big green

check mark; click the Continue button to proceed with

your device registration. You’ll be asked for your serial

number, which you can find printed on the device. With

that complete, you’ll have a registered device, and you

can then proceed with a map update.

You should see this page after you successfully install

the Garmin Communicator Plugin for your browser.

Get Updated Maps

After finishing your device registration, you’ll see a button

labeled Find Map Updates. You’ll then be offered a

list of maps, including any free maps that are available.

In our case, we were offered the nüMaps Guarantee map,

the free map update made available to first-time users.

This is a complete set of maps for North America, and it

replaced the set that came with our device.

With your map selected, follow the instructions to begin

the download. Garmin uses a browser-based download 18


June 2010

Update GPS Device Maps..................from page 17

manager; it asks you for a place to save the file and then

begins the download.

When the download completes, double-click to open the

file. This installer application takes care of interfacing

with your GPS device. Follow the steps to put the new

maps on your device: Choose the correct device from the

list of those connected to your computer and then choose

the region for which to install the maps (we chose Full

Coverage Of North America). With your choices made,

the install process begins.

And when you’re finished updating your GPS device

maps, you’ll have a gadget that will take you where you

need to go, without directing you to the pizza place’s old


Update GPS Device Software

While you’re updating your GPS device maps, you might

as well take a look at the device firmware, the software

that acts as your GPS unit’s operating system. From time

to time, manufacturers issue software updates, which fix

bugs, improve security, or even provide new capabilities.

With a quick jaunt through these steps, you can ensure that

you’re running the latest software for your GPS device.

1 Just as we visited the Garmin personalized portal to

get maps, we can also check for software updates. In the

myDashboard section of the Web site, you’ll find a box

labeled Software Updates. When your nüvi (or other

GPS device) is connected to your computer, the browser

plug-in communicates with the device to check the current

firmware version. In our case, we found a software

update available.

2 Click Update Now.

3 A window opens in your browser, showing you the

update progress as the software is downloaded and sent

to your device. Interrupting a firmware update could

permanently damage your device, so be sure to let the

update finish before you proceed with anything else on

your computer.

4 Once the update is complete, you’ll be asked to disconnect

the device and let it restart. After it has restarted, turn


The Space Coast PC Journal

it off again. (On the nüvi, there’s a slider switch on top

that powers the unit on/off.) Finally, reconnect the device

to the computer and wait 30 seconds.

Once you have clicked the Done button, you’ll be returned

to the myDashboard page where the Software Updates box

should report that your software is up-to-date. q

Reprinted with permission from Smart Computing.

Visit to

learn what Smart Computing can do for you and

your user group!

Skype Scam Delivers

Spam and Malware

by Jim and Audri Lanford, Scambusters Newsletter

May 5, 2010

Say it loud and it sounds like the start of a tonguetwister,

but "Skype scam" is far more mischievous and

troublesome than that.

Skype is a software program that enables you to use the

Internet to make free or cheap phone and video calls,

with tens of millions of users throughout the world.

Owned by eBay, it’s the biggest of a number of outfits

providing a similar service using what’s known as

“VoIP” (Voice Over Internet Protocol).

But being the biggest also makes it the most vulnerable

to a VoIP scam and several have emerged as the program’s

popularity has grown.

We won’t get technical, so if you want to know more

about Skype, visit their website. And if you’re already

a user, you need to be on the alert for a Skype scam.


The most common Skype scam is the use of Skype for

spam, including the Nigerian advance payment scam

and lottery scams.

See these earlier issues for more on Nigerian and

lottery scams.

The Space Coast PC Journal




Since Skype is one of those programs that, if installed,

can launch by default when you start up your computer,

it sits there ready and waiting whether you’re using it

or not.

If, also by default, your Skype is set to show you are

online, any other Skype user can send you a message.

Hence the spam.

To avoid this, you might want to change your status to

“invisible” (though this means genuine users won’t be

able to “see” you either) or even stop Skype from

launching when your computer starts.

Both of these can be done via Skype’s Options setting,

but if you need more guidance use the program’s Help

or visit the Skype website.

A more insidious Skype scam arrives on your computer

via malware -- viruses, Trojans and other nasty programs

you unintentionally download and install on

your computer by clicking on infected email attachments

or visiting malicious websites.

To learn more about malware, check out this earlier

Scambusters issue.


In the case of this Skype scam, the malware records

your phone conversations. You might wonder who

would be remotely interested in your private discussions,

but you’d be surprised what information you

might give away in a conversation.

Another malware-related Skype scam involves opening

an email attachment claiming to be a “Skype toolbar

for Outlook.”

This is a new Skype scam, first seen in March and

expected to increase in incidence in the coming

months. It installs spyware on your PC.

Skype is also used for phishing. In this case, a spam

June 2010

message pretends to be a malware warning from“Skype

Security Center.” But if you click on the link in the

message -- guess what -- malware is exactly what you


To avoid these Skype scams, simply make sure you

have up to date Internet security software installed.

Then apply our usual rule about not opening attachments

or clicking on links in messages from people you

don’t know.

Yellow Pages Scam Switches to Online Directories

Let’s switch the focus now to another phone-related

scam -- the use of the “Yellow Pages” name to con


In an earlier issue, we explained how scammers use the

Yellow Pages name and the “walking fingers” logo by

sidestepping trademark rules.

They send out renewal notices to small businesses by

clipping out their existing directory listing and

sending an official looking invoice.


This scam is still going great guns. Having swept the

US, it’s now tearing through Canada.

But a newer version has, like pretty much every other

scam, moved online, using the non-copyrighted tag of

“Online Yellow Pages” (which is also used by legitimate

directory companies in their marketing).

Again, the caller (or, in a few recent cases, a fax

message) says they want to update the victim’s online

listing, or they may make a phony offer to add your

existing (legit) listing to an Internet directory.

The point here is that these tricksters may actually

publish your details (on paper or online) but in

directories that are next to useless -- neither promoted

nor distributed effectively.

This enables the scam artists to actually stay inside

the law.

If you’re running a small business, whether you have or 20


June 2010

Skype Scam Delivers.........................from page 19

have not advertised in Yellow Pages type directories,

be very wary about unsolicited telesales calls or

official looking invoices and order forms.

Don’t place a listing order without thoroughly checking

out the solicitor. And check the sender details and the

fine print on any documents you receive.

Let’s face it, telephones (the “old-fashioned” sort, cell

phones and the Internet variety) have been a mainstay

in our lives for decades and we’d be lost without them.

But make sure you don’t lose out in a different way --

by falling for a Skype scam or a Yellow Pages scam.

Reprinted with permission from Internet Scambusters,

The #1 Publication on Internet Fraud.

Copyright (c) Audri and Jim Lanford

All rights reserved.

To subscribe to their newsletter visit:


Convert a PDF File to a

Text File

By Sr. Dorothy Robinson, Newsletter Editor, The


Olympia Microcomputer User Group, Washington


This article has been obtained from APCUG with the

author’s permission for publication by APCUG member

groups; all other uses require the permission of the

author (see e-mail address above).

Have you been wishing you had a piece of software that

would convert PDF files to text files that you can edit?

And maybe also didn't cost an arm and a leg?

BCL Technologies has such software called easyConverter

Desktop that costs about $20. That sounds like a good buy

to me. But it only works with Windows (2000, XP, Vista

and Win 7). So that leaves a lot of people, namely Linux

users, out in the cold.

The good news is that BCL also has a free, online util-

The Space Coast PC Journal

ity that does the same thing. And your operating system

doesn't come into it. Open your browser and go to http:// and take a look.

On the left side, under a header that says “Convert PDF

to Word for Free” you'll see a place to browse your

computer and select a file. Note that there is no need to

provide your email address, since you'll just download

the file directly.

Find your file and double click it (or click once then click

Open), then click the Upload and Convert button. Press

it only once, and wait; larger files may take a while to

upload. The conversion is pretty fast, under a minute for

the one or two page files I tried. There is a 2 MB limit on

uploads, so really big files won't work.

This part is where, if you wanted to do a lot of files, or

large ones, it would be great to have an application on your

computer to do it—thus eliminating the time to upload.

The next step is downloading the text file. I'm not sure

why the instructions say to Right Click on the link to

download the file, because for me at least it didn't work.

I Left Clicked instead and the download dialog opened.

You'll see that the file is a rich text file (.RTF or .rtf)

which can easily be opened by Word, OpenOffice Writer,

Abiword, or other word processors or text editors and be

available for editing. When you save it you can save it

as a .doc if you like.

The dialog asks, What should (your browser) do with this

The Space Coast PC Journal

file? The first choice is to open the file with the default

application (mine showed OpenOffice) or you can choose

another from a drop-down list. The second choice is to save

the file, and if you choose Save the file, your download

manager will save it to the default location—or you might

get a Save as dialog and choose where to save it. One caution:

opening the file directly rather than downloading it

got me a Read Only file, which of course I couldn't edit.

So for editing purposes, save the file before opening.

Make your choice by clicking a radio button, then click

OK. You now have a text file you can edit. And the quality

is very nice, too—for mostly text documents. I tried a

PDF file that I had originally created in OpenOffice Writer

which contained a calendar in a table. The results were

not pretty! And for a postal PDF which was a requisition

form using tables, the results were somewhat better but

still unusable since the tables overlapped, hiding some

of the text.

On the other hand, I made a list of data (several rows and

columns) in an OpenOffice spreadsheet, exported it to PDF,

then uploaded it and converted it. When I downloaded

this file, it was perfect—and perfectly editable.

For me, using Ubuntu Linux, this free, online version is a

good thing. Windows users have a choice of the web version

or the computer application. And pdf2word gives the

best results I've seen for this kind of web application.

“2010: A Live Chat Tech

Support Odyssey”

By Gay Jenson*

wright599new (at)

This article has been obtained from APCUG with the

author’s permission for publication by APCUG member

groups; all other uses require the permission of the

author (see e-mail address above).

My experience with computers began professionally and

personally at the same time: 1984. George Orwell would

have been quite proud, particularly if he could have read

this article.

I don’t know how many people in this big, web-wide world

of ours have ever had the unusual experience of utilizing

an “online tech support chat” service, whether it be for

June 2010

help with purchasing an item from a catalog, filing your

income taxes, or simply downloading a program necessary

for your computer. Until recently, I hadn’t had this unique

opportunity of the 21 st century version of “letting your

fingers do the walking.”

It began simply enough; my husband and I had experienced

marked slowness in our operating speed for Windows XP

(yes, we’re still in that mode), and Norton products had

issued us several friendly reminders that our computer

was low on memory (as, I might add, are the two of us).

This, they explained, might help our computer open

programs easier, download quicker, and in general, simply

improve the overall speed and function. Sounded logical.

Sign us up.

In the past, when we’ve purchased/updated our security,

anti-virus, anti-spyware, etc. type programs, it’s usually

been done by ordering and paying online, and then simply

downloading from their site. No problem. However, this

time, there seemed to be a vicious cycle running against

us…we’d try to download the program (for which we

had already paid), and yet, because the program wasn’t

downloaded yet, the computer’s memory was still too low,

thus creating a bottleneck usually reserved for matters

of Congress. And so, the decision was made to go ahead

and use the online tech support service, in its “friendly

chat format.”

If you have not gone through this before, a brief explanation

of the “chat”: it is exactly like Instant Messaging (IM), in

that you and the other person on the other end of the chat

are typing back and forth in real time. The difference would

be that in a tech support situation, you have no idea with

whom you are chatting, or if it’s even a person, for that

matter. In my instance, my tech support representative’s

name was “Chithra,” and I don’t know if that’s a male or

a female, but I decided it was a woman and left it at that.

For some reason I felt more nurtured that way, even as a

47-year-old wife and mother myself.

In a way, it’s a bit like the ultimate blind date: neither of you

have a clue as to the other’s actual range of understanding,

what you look like, how you like your coffee in the morning,

and so on. And so, as what I thought was a bit cheesy, the

grand marshal of the technical support site announces (in

typed form) that I (Gay Jenson) have now entered the Chat

Room. I felt a bit like Elvis. And then it waits.

Now, at this point, I’m wondering if I should do the polite 22


June 2010

2010: A Live Chat Tech Support........from page 21

thing and figuratively shake my hand and introduce myself?

No need, as it turns out, because now, my “date,” Chithra,

has done just that. She introduces herself and asks me what

my particular problem is (which I had already done in the

previous section, but that’s okay, I’m willing to go over

it once more for the sake of problem-solving). Chithra

understands immediately and is quite willing to get started

on this as soon as possible. Would that okay?

Well, yes, I believe it would, I typed back to Chithra.

Automatically, I’m assigned a case number, so that if our

blind date gets cut short by some power surge, I can bring

them back up and get started again. Now, at this point,

Chithra is rapidly typing me, giving me the appropriate

links that should get me where I need to go in order to

download this additional memory program….and of

course, the same problem occurs, it won’t download.

Chithra—the ultimate chatty cathy—has now offered

(or asked permission) to simply take it into her own tiny

hands and handle it herself.

This is the part I have never done before…I’d participated

in online chats with tech support before, but never had I

simply handed over the keyboard keys to the kingdom!

Such trust, such blind faith, such fear of major security

breach! I began searching for a paper bag in case I began

hyperventilating at some point. I doubt Chithra needed


While I reluctantly agreed, I sat back and was amazed at

how quickly Chithra’s fingers flew across my screen….it

was quite disconcerting, and I was almost afraid to look at

my keyboard for fear that I would see the keys moving as

well, like something from an old late-night movie where

the invisible ghost is playing the massive organ but no

one can see the hands….just the keys moving….

Chithra not only typed at lightning speed, she was

also bringing up windows right and left, up and down,

resembling a CNN news story during an earthquake

report or election night results. I decided to throw in a

little levity by sending Chithra a quick note in the chat

room: “Thank goodness I don’t have ADD, with all these

windows popping up, right and left,” I wrote, laughing to

myself at the cleverness of my remark.

Chithra did not respond. Worse yet, my innocent action

of using my mouse to direct it to the chat room box,


The Space Coast PC Journal

and then actually type, caused Chithra to quickly regain

control of the process. This was a stern reminder that I

was no longer in control here. I began looking around my

home office for evidence of tiny cameras and/or listening

devices. They could have been in the tissue box, or the

stapler! You never know!

By now, it had become clear to me, as well as poor Chithra,

that this wasn’t going to be as smooth as she thought it

would be. And so, she had to go to another chat room

(presumably one with more fresh air and/or cubicles), and

then once again, introduced herself to me and announced

to everyone that Gay Jenson had entered the room. Elvis

again. And, what’s worse, Chithra and I both seemed

to be in 3 rooms at once: she in her office (presumably,

again); me in mine; and then our “chat-bodies” in two

separate chat rooms. Those are quite a few places for a

person to be at once.

So, at this point, Chithra is once again on overdrive,

now in the second chat room, opening, closing, pointing,

clicking, dragging, deleting, busting through her own

firewalls, and in general, just really making a name for

herself in the world of online tech support chat rooms.

I continued to watch in careful amazement, not wanting

to touch anything and risk the wrath of Chithra, should I

throw her off her game. I did sneak over to the first chat

room to see if she had responded to my ADD joke, but

still hadn’t.

Okay….now we had gotten to the point where it appeared

that it had been successfully

downloaded, and she told me that it would be necessary

for me to hit “restart” after her final process concluded.

So, while there was still a bit of time left on the clock, I

switched over to the first chat room to see if she’d ever

answered the ADD joke….and she swiftly moved my

curser back to the window where that final process was

counting down the seconds to the restart. “Stay focused!”

is what it seemed she was telling me. I decided no matter

what, I would NOT touch that mouse again unless it was

time to restart.

The clock winds down, I’m poised to hit “restart,” and

wouldn’t you know it, but good ole’ Chithra had beaten

me to the punch and did it for me after all. She never did

trust me. “Can’t trust those humans, after all,” is what

she was probably saying to her counterparts.

Once “we” restarted, it did seem, at least in the beginning,

The Space Coast PC Journal

that things were starting up more quickly at this point—

perhaps downloading the extra memory was worth it after

all. But then, OH NO!, Chithra hit a brick wall, too. Now

from where I was sitting, I don’t think she was going to

take that lying down, and I certainly wasn’t going to get

in her way. A few well-placed keystrokes later, and she

had that thing up and running in no time.

I may have forgotten to mention this earlier, but in the

beginning of the “chat,” Chithra had asked for my telephone

number, so that they could call me if anything else was

necessary in human form. I can’t imagine what that would

be, but I gave in. So, afraid that someone might call at

the same time as Chithra, I decided to take preemptive

strike and I texted both my mother, my husband and my

daughter to let them know I was under home-computer

arrest, and needed to keep the land-line open for the time

being. In all actuality, I was joking, but figured it was

kind of funny….until the phone rang….and

it was Chithra! (or at least it said the name of the

organization on the Caller ID) I quickly answered, nervous

and worried that I had somehow given away the secret

recipe for tomato soup, but no sooner had I answered,

than she (?) hung up on me! The nerve! And not even

an apology in either of our chat rooms.

And still no recognition of my ADD joke, which frankly,

wasn’t all that funny, but sometimes you just want to be


Well, fast-forward, and in conclusion Chithra did get the

program downloaded, we have a lot more memory now

(more than I have in my head, which is kind of sad), and

Chithra assured me that she knew I was valuable to their

company and that my time should NOT be wasted! I felt

this was a very thoughtful thing to chat.

In the distance, my television was on, and the old classic

Stanley Kubrick movie, “2001: A Space Oddessy” was

playing. I wonder if Chithra knew HAL? What I do know

for certain is that I couldn’t have outwitted Chithra the

way the Kubrick’s astronaut did with HAL. Chithra was

way onto me from the very beginning. q

Gay Jenson is a published author of Mirror Journals-

Reflections of a Father-Daughter Journey of Hope, a

memoir of a cancer survivor who resides in Phoenix,

AZ with her husband Paul, one dog and three cats. Gay

is also the daughter Elizabeth Wright, a member of the

Computer Club of Oklahoma City.

vlabash (at)

June 2010

Email Scams

byVinny La Bash, Regular

Contributor, Sarasota Personal

Computer Users Group, Inc.,


This article has been obtained from APCUG with the

author’s permission for publication by APCUG member

groups; all other uses require the permission of the

author (see e-mail address above).

There are at least two dozen people in Nigeria that want

to give me twelve million dollars. Imagine that! People

are vigorously competing with each other to make me

rich. You would think that after all the publicity over

the last dozen years everyone would know about the

Nigerian scam. Headhunters in New Guinea know about

the Nigerian scheme. Lost tribes in the Amazon know

about the Nigerian scheme. So why do the scammers keep

doing it? Because people keep falling for it. Some folks

want to believe, and nothing will stop them no matter

what evidence sits in front of them.

Email scams like the one that keeps flowing out of Nigeria

can be downright dangerous. Not only have people been

scammed out of money, but in a few instances have actually

lost their lives. That is a high price to pay for credulity.

Most unsolicited commercial messages (SPAM) may

be annoying, but they do little more than eat up some

bandwidth. The originators don’t want to harm you, just

entice you to buy something. It’s sometimes called online


As the Internet evolves, so do the scammers. They have

become more sophisticated at attempting to trick us out

of our money, hand over personal information, reveal

passwords, frighten us or make us believe in something

that isn’t true.

For example, our current polarized political system has 24


June 2010

Email Scams........................................from page 23

generated distrust of government in some places. A band

of swindlers has used these sentiments to construct an

email that “warns” you that the Department of Homeland

Security and the FBI believe that you are involved in

either money laundering activities or somehow complicit

in terrorist activity. Information like that, even if false,

can make people uneasy.

Fortunately, the scammers have a solution. For the small

sum of $370 the Economic Financial Crimes Commission

Chairman will send documentation certifying you as

a proper upstanding citizen, thereby avoiding a messy

prosecution and jail time. How could anyone pass that

up? These government agencies must be terribly busy,

and isn’t it a great comfort to know that they can resolve

important matters by email if you’re willing to send them

only a few hundred dollars?

Congratulations! You’ve won the lottery! There are many

variations to this theme, but they all involve filling out

a form before you can claim your prize. Don’t forget to

include your social security number since they need to

inform the IRS. What makes this scam so devious is that

legitimate lotteries really do need this information. One

thing that should puzzle you is how could you possibly

win a lottery you haven’t entered?

Suppose you really did enter the contest or bought a lottery

ticket, what then? Legitimate enterprises are aware of

these scams and will almost always provide you with an

alternate way of supplying the information. In other words,

never be careless with personal information.

You receive an email informing you of a “problem” with

your bank account. Strange, you don’t recall doing business

with the bank. All you have to do to resolve the “problem”

is click on the provided link and supply information that

the bank already knows if you are a customer.

Tens of thousands of people receive these messages. A few

may actually be customers of the bank. Some believing

the email is real, click on the link, and are taken to a

bogus site. Any information provided won’t be used to

resolve any “problems”, but instead be used to clean out

your bank account.

There are so many scams out there perpetrated by email

it makes you want to give up in disgust. That would be

understandable if there were no way to protect yourself, but


The Space Coast PC Journal

many people forget the obvious: Use Common Sense.

When you get an email that asks you to be part of a plot

to move large amounts of money offshore to your bank

account by doing business with people you don’t know

from a foreign country thousand of miles away, shouldn’t

that arouse your suspicions?

Any text message that turns out to be an image should be

suspect. The only purpose for turning text into images is

to defeat spam filters. Be on your guard.

The bad guys are very creative and always seem to be one

step ahead of everyone else. The FBI provides a service

for citizens to receive the latest information about online

scams. For more information on e-scams, please visit the

FBI’s New E-Scams and Warnings webpage at http://www. Visit the site at least once

a month to be aware of new and exciting ways scammers

have to separate you from your money.

Print The Web With Popular


by Adam Phelps, SmartComputing Magazine, May


Beginner Browsers

Internet Explorer’s Print

Preview shows you exactly

how a Web page will print.

The Web is always temporary. A page may change or

disappear altogether. It can also be hard to take a Web

page with you, at least in its electronic form. However,

you can print Web pages easily from any of today’s

popular browsers.

Printed Web pages typically don't look exactly like they

do on a screen. Formatting often changes when a Web

page is forced into the bounds of standard paper sizes.

For those times when you need to take a Web page with

you, however, your browser’s print function is a very

handy feature.

The Space Coast PC Journal

Internet Explorer

Internet Explorer 8 is the one browser on this list that includes

an easy-to-find print button on the default toolbar.

You should see the Printer icon you know and love from

other programs on the Command Bar, which is the same

line where you see the browser’s tabs. Click that button

to print the Web page immediately. If you’d like to select

your printer and change its settings, click the down arrow

next to the printer icon and then click Print.

When you click the arrow, you’ll notice that it also displays

other commands, such as Print Preview and Page Setup. In

Print Preview, you’ll not only see what the page will look

like on paper, but you’ll also have access to the various

commands that tailor the printout as you see fit.

The main section of the Print Preview screen shows you the

proposed printout with all of the default options selected.

Along the outside of the page preview itself, you’ll see

lines with arrows pointing either direction. These indicate

where the margins of the page will be. Click one of those

lines and drag it up and down or side to side to make the

margins larger or smaller.

Buttons on the Print Preview screen let you choose

portrait or landscape printing, add headers and footers,

and change the scale of the printout. The default, Shrink

To Fit, generally works the best, but you can choose to

reduce or enlarge the page elements to fit better on your

paper or make the text more legible. Use the arrow keys

along the bottom of the screen to skip from page to page.

When everything looks good to go, click the Print button

on the left end of the toolbar.


Firefox seems to have taken a page from IE’s printing

options, with an end product that looks a lot like what

you see in the Microsoft browser.

There’s no print button front and center as in IE, but you

can quickly open the Firefox Print Preview screen by

selecting it in the File menu. You’ll see a window with

many of the same commands as in IE. You can click

page buttons to move from one page to the next, select

portrait or landscape printing, change the scale of the

page, and access additional features by clicking the Page

Setup button.


June 2010

Apple’s Safari browser for Windows doesn’t have quite

the range of printing commands as in IE and Firefox.

You’ll find the Print option in the Page menu, which

is the button in the upper-right corner with the page of

paper icon. You can also press CTRL-P to bring up the

Print dialog box.

Safari does include a Print Preview option, although it’s

not in the Page menu. Click the File menu to find it. In

the Print Preview screen, you can choose page orientation,

look at how each page is going to print, and change

the paper size and margins by clicking the Tools icon (it

looks like a gear).

Click the Print icon to see the standard Print dialog box

where you can choose the number of copies and a page

range to print.


Google’s Chrome browser includes basic print capabilities.

To print the page you’re viewing, click the Page menu (it’s

the button with the page icon) and select Print. A standard

Print dialog box appears. There is no print preview option,

so you’ll find out what everything looks like when

the paper comes out of your printer. It may not be pretty,

but at least it’s more permanent.

Reprinted with permission from Smart Computing.

Visit to

learn what Smart Computing can do for you and

your user group!

Microsoft Security Essentials

by Ron Ingraham, Space Coast PC Users Group, Inc.

If you’re in need of an Antivirus program, you might

want to take a look at this freebie from Microsoft. I

have installed it on my new laptop and find it to be all

I need.

Keep in mind that it will only work with Windows XP

32-bit, Windows Vista/Windows 7 32-bit and 64-bit.

It provides real-time protection that guards against

viruses, spyware, and malicious software.

For detailed information and the download go to


June 2010

bwsail at


Windows 7 Tech


By Brian K. Lewis, Ph.D., Regular

Columnist, Sarasota Personal

Computer Users Group, Inc., Florida

This article has been obtained from APCUG with the

author’s permission for publication by APCUG member

groups; all other uses require the permission of the

author (see e-mail address above).

Have you ever wanted or needed information about the

hardware in your computer? Did you know that Windows 7

contains a command that can provide you with a list of your

hardware components including memory information? It

does and it is very easy to explore and to save to a file.

There are other helpful little bits of information hidden in

the recesses of Win7, so let’s take some time to explore

a few of them.

First let’s check out the system information command.

Go to Start and type “cmd” in the Search box (without

the quotes), then press Enter. This will open a command

window in which you can type “systeminfo”, also without

the quote marks. Press Enter again and you will get a

detailed profile of your computer. This list will include the

processor, BIOS version, operating system and updates,

both installed and available memory and much more. In

all, there are thirty-two categories of information provided

by this command. You can scroll up and down through

this information. Then, if you want to save this info to

a disc file, type the command “systeminfo /FO CSV >

systeminfo.csv”. Again, without the quotes. This file will

be saved in the directory shown at the beginning of the

command line. So be sure you remember this location when

you go to look for the file. A CSV file can be opened in a

spreadsheet or a database program. Now you will have a

ready reference for the components which make up your

computer. It’s not a bad idea to create this file and keep

it for reference purposes.

Of course, if you are a frequent reader of Dr Herb’s

Computer Buffet” you would have seen references to

“Belarc Advisor”. This free program gives you a profile

The Space Coast PC Journal

of all the hardware and software on your machine. It also

highlights problem areas such as non-working applications.

The software information can be quite extensive. The

last time I ran this application on a Windows machine I

had more than eight pages of information. Far more than

I really wanted. The systeminfo command gives you a

summary which is printable in one page.

There is another use for system information. If you type

this “system information” command into the Start-Search

box, it will bring up a list of applications before you finish

typing. Select “System Information” from the list and

click on it. You now have a double pane window with a

tree of topics on the left and an information window on

the right. The first item is a general summary of system

information similar to the information we obtained in the

command window. But there are other more detailed topics

under the headings in the tree list. For example, hardware

resources, components and software environment. Under

components you will find a very important topic – problem

devices. Hopefully, at this point there will be nothing listed

when you highlight this topic. But if there are, it can lead

you to solutions for some of your hardware problems.

Under software environment you will find a topic called

Startups. This lists the applications that are loaded into

memory when your computer starts. Always something

worth knowing.

Another interesting item under Software Environment is

Windows Error Reporting. This gives you a detailed list

of applications that have “misfired” or produced system

hang-ups. This can be useful when you have problems

with either Windows or third-party applications. All of

the errors I found on my system were related to missing

drivers that I had to install after installing Win7. Once that

was completed the errors disappeared. Yes, I said that with

crossed fingers – no use asking for bad luck, right?

If you haven’t backed up your computer recently, then

you should try the backup built into Win7. In previous

versions of Windows the backup application provided

by Microsoft was very slow and some versions were

very limited in the media to which they would write the

backup file. It was also useless when you changed your

Windows version as the file formats in the backup file

were not compatible with the newer version. In the Win7

help files there is information on how to restore a backup

made with Vista to Win7. So at least the latest versions

should be compatible.

These latest versions of the backup applications are

The Space Coast PC Journal

much faster than previous versions. To try the backup

applications, open the Control Panel and select System

Security, then backup and restore. Here you have several

options. You can do a complete image of your hard drive,

just backup your data, or make a system repair disc. If

you did not get a Windows installation disc when you

purchased your computer, then the first thing you should

do is make a system repair disc. All you need for this is a

blank CD and then just follow the on-screen instructions.

The next step would be to make a complete image file,

preferably on an external drive. It’s really not a good idea

to put it on the same drive you are imaging even if it is a

separate partition. Why? Because when the drive fails you

won’t be able to access the image file to restore anything

to a new hard drive. Even if you do have a Windows

installation disc the repair disc plus the image file are a

better solution for restoring Windows and your files after

a drive failure. The image file you create will be more

current than the original installation disc when it comes

to Windows updates. It will also include the installation

of all the applications you added after you purchased the

system or upgraded to Win7.

Once you have the repair disc and the image backup you

can start doing data backups, or you can create new image

files periodically. There is no need to make image files

unless you have added applications or made substantial

changes to your system. Windows file backup can be set

to run automatically to save your data files. It will also

add new folders and files to the backup list when you

create them. I would also recommend that this be saved

to an external drive.

Do you have a need for a system to remember user names

and passwords? Win7 has a credential manager which

can be used for storing user names and passwords in

an encrypted file. This application can be found in the

Control Panel under User Accounts. If you can’t find it,

try searching within the Control Panel.

I frequently have a need to write down short notes or

references to information I found on the Internet or in

other sources. This is where Sticky Notes comes in quite

handy. You can run this application by typing “stikynot”

in the Start – Search box and clicking on the program that

shows in the popdown menu. Alternatively, you can go

to All Programs – Accessories and click on Sticky Notes.

These can be placed anywhere on your desktop. You can

also pin the application to the taskbar so it will be readily

available. Just right click on the menu item or one of the

sticky notes and select “pin to taskbar”.

June 2010

If you want to see the minute by minute performance

of your computer, try typing “resource monitor” in the

Start - Search box. The complete term will show up before

you have completed typing and you can then click on the

item. This brings up a window in which you can view the

memory utilization, cpu utilization and other resources

as you use your computer. It’s a great way to see which

applications are using the most memory.

By playing around with the Control Panel and other

aspects of Windows 7, you can find many helpful built-in

functions. You can also query the Help files. On my system

the Help response is much quicker than it was in Vista and

XP. I also found that many subjects are better explained

and more detailed. So if you are stuck on something, try

the Help application that’s on the Start menu. The more

you play with Win7, the more you will find that may be

useful. q

Dr. Lewis is a former university and medical school

professor of physiology. He has been working with personal

computers for over thirty years, developing software and

assembling systems.

iPad Shoppers Beware!

By Gregory West, Member of Computers Operators of

Marysville and Port Huron (C.O.M.P.), Michigan

prospector16 (at)

This article has been obtained from APCUG with the

author’s permission for publication by APCUG member

groups; all other uses require the permission of the

author (see e-mail address above).

If you are bent on getting an iPad don’t read any further.

However, if you are trying to decide between buying a

laptop and an iPad this article is for you.

I like my laptop because I can load any software, connect

any device such as a digital camera, memory stick, backup

drives, by USB connections. I like the idea of being able

to load free software from any company or source and

not be restricted to one company such as Apple.

“Your computer should be yours to control,” said Peter

Brown, the Free Software Foundation’s executive director. 28


June 2010

IPad Shoppers Beware!...................from page 27

“By imposing such restrictions on users, Steve Jobs

(APPLE CEO) is building a legacy that endangers our

freedom for his profits (The Microsoft Blog).”

For me, choosing a laptop is simple: Macbook. I run

Windows XP and Windows 7 on my Mac laptop without a

glitch. Of course there are many other laptops, notebooks

and net books that work great too and all of them avail

you the opportunity to install third party applications,

many at no cost.

The iPad has landed in North America and is creating huge

hype. Rightfully so! It is a wonderful device allowing for

various functions. According to Wikipedia the iPad “is

part of a device category between a smartphone and a

laptop computer.” This may be true but it is not close to

my Macbook laptop, not by a long shot.

For starters the hard drive is only 16 to 64 gigabytes (GB)

of flash memory (a technology that is primarily used in

camera memory cards). My laptop is 250 GBs and with

a terabyte hard drive connected by USB. I now have a

grand total of 1274 GBs of hard drive space. Very different

from 16 to 64 GBs of the iPad.

The iPad’s 9.7-inch (25 cm) screen has a low end resolution

of 1024 X 768. What this tech talk means is that the iPad

will not support HDMI video which many have come to

love. With high definition the rave...Why go back to a

lesser screen resolution. This does not make sense.

Other features lacking in the iPad are: no camera,

no webcam, no multitasking, no drag and drop file

management, no USB port, no SD slot, no Flash, no

HDMI out, no 1080p playback, and no native widescreen.

Are we going backwards here? In 2005 it was “the Year

of High Definition Video,” according to How

come the iPad lacks these features?

Many are saying the iPad has its neat functions and is

esthetically appealing. Just make sure you are getting the

exact features you require in any tech device. Do your

homework on this one. q

Gregory West is a Mac Instructor for Lambton College

in Ontario, Canada.

He is also Webmaster at Central United Church, the home

of the new COMMUNITY Computer Room at: http://


vlabash (at)

The Space Coast PC Journal


Obsolete Windows

Device Drivers

By Vinny La Bash, Regular

Contributor, Sarasota Personal

Computer Users Group, Inc.,


This article has been obtained from APCUG with the

author’s permission for publication by APCUG member

groups; all other uses require the permission of the

author (see e-mail address above).

Device drivers are programs that are designed to control

(drive) specific types of hardware (devices) that are

attached to your computer. These devices can be attached

through wires or by wireless connections. No matter how

the device is attached you need a program to tell it how to

interact with the computer. An operating system such as

Windows comes with myriads of device drivers built into

it so when you bring your new computer home, attach your

printers, external drives, etc., most of them work fine.

The caveat is that drivers are hardware dependent and

operating system specific so your external CD-ROM,

which worked flawlessly under Vista, may not work with

Windows 7 until you install an updated device driver

designed for the new OS.

Every operating system directs device drivers to

communicate with their devices through the computer bus

or a communications subsystem. It is a process which is

largely invisible to those trying to get work done on the

computer, much like the internal workings of an automobile

are largely invisible to a driver trying to get from home

to the grocery store.

The invisibility of device drivers is a good thing when

everything is working smoothly, but it tends to hinder

troubleshooting when trying to track down the cause

of a problem. When you upgrade or change hardware,

Windows doesn’t usually delete the old device drivers.

Sometimes these obsolete programs can cause hardware

conflicts. Seemingly unrelated quirky behavior on the

part of the computer can often be traced to a no longer

The Space Coast PC Journal

used device driver.

Resolving device driver problems in Windows can be

difficult. In this article we’re going to focus on finding

outdated device drivers and eliminating them from your


Manually searching for device drivers on a Windows

system can be frustrating, time-consuming, and mostly

a waste of effort. Conveniently for us, Microsoft has

provided a way to locate unused device drivers and

remove them.

The directions herein are designed specifically for

Windows 7, but the general process will work for Vista and

XP. There are slight variations in the process with each of

the operating systems; just be careful when reading each

screen. Let’s get on with it.

The Device Manager as it comes from Microsoft is not

set up to display device drivers that are no longer being

used. The Device Manager has to be configured to show

obsolete drivers so we can remove them. You need to

add something called a special Windows Environment

Variable. This is a text string that contains a path, file

name or drive. Programmers refer to this as a system

property. We don’t really care what they call it as long

as it works.


From the Start Menu, right-click on Computer.

2. Select Properties at the bottom of the list. q

Adobe Photoshop Elements 8 +

Premiere 8: Still Top Notch.

By Louise Maye Huddelston, a HAL-PC family member

and partner of a graphic outsource company

editor (at)

This article has been obtained from APCUG with the

author’s permission for publication by APCUG member

groups; all other uses require the permission of the

author (see e-mail address above).

If you’re new to the worlds of digital photography and

image manipulation, Photoshop Elements 8 offers

everything you need and more. Elements 8 is a powerful,

June 2010

well-balanced consumer photo editing and organizing

tools. Photo Recomposition feature as amazing as its

larger sibling - Photoshop. Tight integration with on-line

services and Premiere 8 and extensive selection of help

and tutorials. Users of Elements 7 are unlikely to find a

reason to upgrade.

When you open Photoshop Elements 8, you’re greeted

with a just two real options: Going to the Organizer or

opening Photoshop Elements 8 proper. Elements 8 remains

the best option for consumer photo editing. It offers more

than the competition in a package that’s as attractive and

unthreatening as this kind of software can be. The novice

can rest assured they’re getting the tip of the top. This is

a very powerful program, though you might not think so

with such a friendly face.

The Organizer is a large project folder with shortcuts

for handling quick jobs without opening the individual

programs. The Organizer bridges both Photoshop and

Premiere Elements 8. The Editor has remained largely

unchanged from Elements 7. That means it includes a

healthy amount of the features found in its more robust

and expensive sibling.

Elements 8 boasts a number of new features in an attractive

and an intuitive, tabbed interface. Best improvements

include an Auto Analyzer to practically automate image

tagging and a new People Recognition feature that identifies

people in images, plus new one-click image editing


It can’t be easy for a software developer to keep products

fresh year after year. I like the familiarity which actually

reduces the learning curve! Because the software remains

remarkable for the breadth and depth of its capabilities,

it remains my pick. But for the new user, it’s a steal with

a breath taking feature/tool set.

The most exciting new addition – is the Recompose Photo

tool. A refinement of the astounding content-aware scaling

that appeared in Photoshop. It allows you to redefine a

photo selectively to fit into a specific size or orientation

by choosing which elements of the picture to remove and

which ones to keep. This is digital voodoo!

RunSlideShow ; Quick Fix previews in Quick Edit mode

now let you examine prospective changes, making it a lot

easier to get the effect you want. 30


June 2010


The Space Coast PC Journal

Space Coast PC Users Group, Inc.

May - April Actual Budget

2010 - 2011 Budget & May 2009 - May 2010-

2009 - 2010 Actual April 2010 April 2011


Dues $3,525 $4,000

Journal CD Rom 85 80

Advertising 105 105

Interest Income 75 75

Prepaid Postage -17 -17

Donations 15 0

Total Income $3,788 $4,243


Association Dues (Apcug & Facug) $75 $75

Bulk Mailing Fee 185 200

Insurance 349 400

ISP Expenses (Web Site) 65 65

Journal Postage 500 375

Journal Printing 3600 3600

Journal Supplies 48 50

PO Box Rental 110 125

Sales Tax Remittance to State of Fla 4 4

Software Purchased 140 0

State of Fla Annual Report Filing Fee 61 61

Holiday Party 40 50

Total Expense $5,177 $5,005

Net of Expense over Income ($1,389) ($762)

Adobe Photoshop Elements.............from page 29

The biggest changes to PE 8 come in the area of organizing.

Tags are even easier to use, with a “tag cloud” to help

you rapidly sort or search for files matching your most

frequently used criteria. The new Auto-Analyzer can

automatically apply Smart Tags to files you import.

Of more immediate usefulness is the software’s expanded

help section, which includes tutorials that help you learn

how to perform certain common tasks. Unfortunately, you

can’t derive the full benefit from them without paying an

extra $40 on a one-year Plus membership.

May 1, 2010

The new Auto QuickFix tools (Smart Fix, Color, Tone,

Contrast, Detail, Color, and Red Eye) in the Organizer’s

full-screen mode can handle all of the editing that many

photos require before you move on to the Create and/

or Share tabs. Use Elements’ full edit interface for more

complex issues.

Among Elements 8’s handful of new or extended photo

editing tools is PhotoMerge, which now includes an Exposure

tool that allows you to combine two nearly identical

photos, taken with different exposure values, to attain the

optimum exposure.

The Space Coast PC Journal

Those users who want a bit more assistance, you will

find yourself pretty well taken care of.. By clicking the

down arrow next to Edit, you’ll see an Edit Quick and

Edit Guided menu..

Though Edit Guided it presents you with what is at first a

fairly intimidating list of options, it actually works quite

well by telling and showing you exactly what to do to

get the result you want. “Picture too blurry? It pops up

with the blur-correction tool itself, instructions, and even

an Auto button to see if the software can figure it out by

itself.” Very friendly.

The output features of Photoshop Elements 8 include

Flickr which is under More Options while UTube is right

out front. You share your images via iPhone, e-mail, and


System requirements: Adobe has historically been resource

hungry and for a reason. Best minimum: Win7 64-bit, at

least a 2.1GHz processor and four, preferably six, GB of

RAM. It was not worth my time to save a $150 for less

RAM and a slower processor.

Users who already have Elements 7 should pass on this

“upgrade,” since the move will feel lateral. Having said

that, if you’re in the market for photo editing software,

Photoshop Elements 8 has a lot to recommend it, specifically

the stripped-down, easily used, implementation of

Photoshop proper balances ease of use and flexibility.

It’s beginner friendly but not oversimplified and remains

sophisticated for the experienced user. For more info and

updates go to q

Reviewed by Tammy Barbee

(Submitted by Gabe Goldberg)

The New Community

Rules: Marketing on the

Social Web

Author: Tamar Weinberg

Pages: 346

Cost: $24.99

Publisher: O’Reilly Media

I spent a lot of time reading this book on social media as

I was intrigued to find out more about it. I am familiar

with some of the social media network but how to

target a community is a different story. Social media

June 2010

is being used more than just traditional marketing to

connect with your friends and family but, in turn, to

connect with your clients and customers to engage them

in the business or community that is being promoted.

The book has 12 great social media marketing points

which are:

• An introduction to Social Media


• Set goals by using the SMART method

(specific, measurable, attainable, realistic,

and timely).

• Achieve social media mastery by

building relationships and listening to


• Play an active role within the community

by participating and listening to build a

strong reputation in the community.

• Communicate, influence, and learn by

using blogs within the community.

• Use micro blogging(Twitter) as

part of community and using other

Twitter tools(TweetDeck) to engage


• Use Facebook, MySpace, and LinkedIn

to create profiles to connect with friends,

family, and consumers. Beyond the three

above are others that are used in other

countries such as Friendster, Orkut,

Bebo, and hi5.

• Find answers to questions using

Wikipedia, Yahoo! Answers, and many


• Use social bookmarking such as Stumble

Upon ,, and Digg

• Promote content and bring visitors by

using social news site such as Sphinn

and Reddit.

• Share photos on Flickr, share videos on

YouTube, and use podcasting.

• Gather from the eleven points above how

to implement social media marketing into

your marketing plan. q


June 2010

Are you having problems with your

hardware or software?

Did you find the solution yourself?

How about sharing that information with your

fellow club members? Sit down for a few minutes

open up that word processor and put your ideas

to paper. Aside from the value to the members,

you’ll get your name in print!

Don’t worry about the details, we’ll

edit it for the best appearance and



Change of Address?

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or coming back ?

Don’t miss a single issue of your

Space Coast PC Journal


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Please send e-mail addresses and changes to

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The Space Coast PC Journal


of Events

May 1, 2010 - Saturday SIGs

Merritt Island Library

9:30AM-11:30A M Conference Room

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Central Brevard Library and Reference Center

6:00PM - SCPCUG Meeting, Room 2

May 31, 2010 - Deadline for Journal Imput

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Merritt Island Library

9:30 AM- 11:30 AM Conference Room

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Central Brevard Library and Reference Center

6:00PM - SCPCUG Meeting, Room 2

June 30, 2010- Deadline for Journal Input

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Mark and Nora Kirschner Proprietors

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There’s a magician on every truck

There’s a magician on every truck

Presentations Schedule

May 20, 2010

Mr. John Meshelany, Jr. of T&S Consulting

of Palm Bay will present the new and lesser

known features of the Windows 7 Operating System

Bring your friends or neighbors

The Space Coast PC Journal

Beginners or Advanced

Bring Your Questions

Get Technical Help

Share Your Knowledge

at Your SCPCUG

Resource Center

Open Saturdays, 12-3:45 PM

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Check our WebSite for current schedule

Please restrict your visits to these times.

Call Ron Ingraham, 777-2578,

June 2010


Space Coast PC Users Group


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Space Coast PC Users

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June 2010

The Space Coast PC Users Group’s

Computer Doctors Make House


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SCPCUG Members!

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Indialantic, Melbourne

He will accept phone calls from other

areas, but not house calls.


Ingenious Technology


All areas by phone, no house calls

The above persons will help you with a particular computer

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some cases,they may even make a house call. But, please

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how to use it. If you have continuing problems or need

additional help, please take a class, join a SIG, or pay a

personal visit to the place of business listed below.

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Rockledge, Florida


The Space Coast PC Journal

The Updated CD thru AUG 2009

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June 2010


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June 2010


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The Space Coast PC Journal







The Space Coast PC Users Group is an in-dependent, not for profit, computer group open to anyone

interested in computers. It is not affiliated with any business. Our purpose is to serve as an educational,

scientific, and literary organization designed to enhance computer literacy.

DISCLAIMER: Neither the Space Coast PC Users Group, Inc. (SCPCUG), its officers, board of

directors, nor members make any expressed or implied warranties of any kind with regard to any information

or offers disseminated in the Journal via advertisements or articles, including but not limited

to warranties of merchantability and/or fitness for a particular purpose. Opinions provided by Journal

articles, or by speakers, members, or guests who address the SCPCUG meetings are individual opinions

only, and do not represent the opinions of the SCPCUG, its officers, the board of directors,

or members. All opinions, information, and

advertisements should be carefully considered

by every individual and neither the group, its

officers, board of directors, nor members shall

in any respect be held responsible for nor be

liable for any and all incidental or consequential

damages in connection with or arising out of the

furnishing or use of any information, advertisements,

or opinions provided by or through the

Space Coast PC Users Group.

The Space Coast PC Journal is a copyright©

2009 monthly publication of the Space Coast PC Users

Group, Inc. Subscriptions are included in the cost

of membership. Reproduction of any material herein

by any means is expressly prohibited unless


May 20, 2010

Central Brevard Library and Reference Center

308 Forrest Avenue, Cocoa

written permission is granted, except that

noncopyrighted articles may be reprinted by

other user groups, provided credit is given to the

author and the publication.

MEMBERSHIP DUES for one year are $25.

Please send check, made payable to Space Coast

PC Users Group, Inc., to the Treasurer at:

Space Coast PC Users Group, Inc.

P.O. Box 369

Cocoa, FL 32923-0369

BENEFITS: Members get the monthly Journal.

In addition, only members can:

· participate in meeting drawings

· join special interest groups

· use the Helplines

. talk to one of our computer “doctors”

To get to Meeting Room Two: after entering the Library turn left after the

Gift Shop and proceed down the hallway, through a set of double doors,

to Meeting Room Two on the right.

Guests are always welcome at the Space Coast PC Users Group meetings.

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