Policies and Procedures Manual for Volunteers - Australian ...

ACF VOLUNTEER PROCEDURES1. RecruitmentVolunteers complete a registration form available through the ACF website, and emails it tovolunteer@acfonline.org.au They will receive an automated response to acknowledge receiptof registration, and confirmation that they will be contacted if a suitable opportunity arises.1.1 Position DescriptionsWhen requesting a volunteer, staff should complete a Volunteer Position Description andprovide the following information in writing: The staff member’s department; Their role; Background information pertaining to the relevance and need of the volunteer’s position; A list of basic tasks involved; Desirable skills required to carry out the position; Duration of position and time commitment; Name of supervisor.1.2 Initial contactVolunteer supervisors must provide their volunteers with the following: ACF Staff Policies of Relevance to Volunteers Volunteers Orientation Manual Melbourne (must be signed by volunteers based inthe Melbourne office) Volunteers Orientation Manual Sydney (must be signed by volunteers based in theSydney office)1.3 RegistrationOn the return of the registration form, the volunteer’s details are entered on the Volunteerdatabase. Details about interstate volunteers may also be sent to the appropriate ACF office forfollow-up.1.4 PlacementWhen the Volunteer Coordinator receives a position description from a staff member, an e-mailis sent to the appropriate volunteers. Criteria such as state, skills and interest areas are usedwhen sorting the database. Once there is a match, a meeting is arranged for the volunteer totalk directly with the staff supervisor for that position. The purpose of this meeting is for thesupervisor to determine whether the volunteer will be suitable for the position, and for thevolunteer to determine if they would like to take on the position offered. Days and times ofvoluntary work are to be determined at this meeting. If both the supervisor and the volunteerthen wish to proceed with this particular position, the volunteer coordinator is to be informed andan induction process to be carried out.1.5 InductionWhere volunteers are working in the ACF Melbourne office over a period of time, the VolunteerCoordinator will take them through the orientation booklet, Welcome to ACF explaining thevarious sections.5