GOING WEST â - London Chamber of Commerce and Industry

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IndexExecutive Summary 6Introduction 8Views on the WEZ 10Value for money?Heading in the wrong direction: why the West?ConsultationConcessionsThe Impact on business 15Concurrence of evidence, conflict of conclusionsThe retail sector: bearing the bruntPredicting the impact in the WEZImpact on employmentTowards a better congestion charge 20Payment optionsOperating hoursMonitoring and assessmentNational road pricing: a smarter alternative?Conclusion 24Companies which contributed to the report 26Appendix: statistical responses to the interview questions 293
Trotters (King’s Road, SW3), Richard Ross, proprietor“I am not against the congestion charge. But it needs to be clear, fair and haveproper aims. Pre-pay, like the Oyster card, would be easier to use. It would be betterto have the congestion charge only in the morning to stop commuting. [National roadpricing] would be one option, but it would have to apply to the whole area within theM25. To single out certain areas is totally unacceptable.”Harrods (Knightsbridge, SW1), Peter Willasey, corporate communications director“Due to certain events that have occurred and in the run-up to the Olympics, we needto be given leg-ups to do better, not more stiles to climb over.”King’s Road Trade Association (King’s Road, SW3), Hazel Smith, chair“[Paying up to 24 hours later] is an improvement, but not good enough. It is stillcriminalising people. I can pay any other bill at a lesser stage than 24hours…[national road pricing} is a much fairer system.”Agius Scooters (Edgware Road, W2), Brian Backman, consultant“[The congestion charge] has helped us as a business because our product,scooters, don’t pay the charge.”Peter Jones (Sloane Square, SW1), Nigel Brotherton, corporate affairs director,John Lewis Partnership“Serious congestion in the WEZ is limited to a few specific hotspots. These could betackled through careful traffic management instead of introducing the WEZ.”Harvey Nichols (Brompton Road, SW3), Joseph Wan, group chief executive“We are unsure whether there has been total transparency to the public at largeabout operating costs compared to revenue generation.”Bourbon Hanby Antiques Centre (Sydney Street, SW3), Les Barrett, proprietor“Do it like in Greece: three days a week only cars with even numbers are allowed onthe road, during the other three days it’s cars with odd numbers. This is very effectivein reducing traffic. At the same time it does not harm business and doesn’t costanything.”Major retailer, Head of public affairs“[The current congestion charging scheme] has had an impact in terms of reducedcongestion but it has come at a price. Certain sectors have suffered. We should pushfor a postponement [of WEZ] until we have overcome difficulties in the retail sector.”Chelsea Potter (King’s Road, SW3), Jason Wadsworth, manager“The proposal to allow payments to be made until midnight the day after you enteredthe zone is more user-friendly but will not improve trading conditions in the WEZ.”Janet Reger International (Beauchamp Place, SW3), Janet Reger, chief executive“People will think twice about driving into the zone, especially now that the price hasbeen increased to £8.”4
Page 1 and 2: GOING WEST -Recommendations based o
Page 3: The London Chamber of Commerce has
Page 7 and 8: Executive Summary• February 2006
Page 9 and 10: 1. IntroductionThe purpose of this
Page 11 and 12: 2. Views on the WEZValue for money?
Page 13 and 14: Secondly, as Annie McDonald, manage
Page 15 and 16: According to the store manager of o
Page 17 and 18: 62 per cent attributed this fall to
Page 19 and 20: shown that ‘the combined impact o
Page 21 and 22: 4. Towards a better congestion char
Page 23 and 24: suspension of the congestion charge
Page 25 and 26: ConclusionThe attitude of businesse
Page 27 and 28: The LCCI would like to thank the fo
Page 29 and 30: Pantalon Chameleon, Retailer, SW6Pa
Page 31: 12. Will the Mayor’s proposal to

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GOING WEST â - London Chamber of Commerce and Industry