ContentsBuro HappoldAbout Buro Happold 4About SMART Crowd Flow Solutions 5Our Approach to Crowd Flow Consultancy 6Our Contributions Within the Design Process 7Distinct Capabilities 9Sector Experience 15Project Experience 25Key People 523
About Buro HappoldBuro Happold is a world class multi-disciplinaryengineering consultancy operating out of aninternational network of UK offices (Bath, London,Birmingham, Edinburgh, Glasgow, Leeds, Manchester),Europe, North America, Middle East and India. Foundedin Bath in 1976 by the late Professor Sir ‘Ted’ Happold,Buro Happold is now a limited liability partnership,providing a comprehensive exemplary engineeringconsultancy for complete developments, buildings andtheir infrastructure.Our aim, on behalf of our clients, is to achievemaximum value in our engineering design. We providedesign solutions that are elegant, easily constructed,responsible to the environment, efficient in their use ofmaterials and energy and that deliver value for money.To achieve this, our design approach often has to beinnovative in nature.Together with our proven core service capability instructural, mechanical and electrical engineering, weoffer specialist services including pedestrian planning,crowd management, fire engineering, accessibility,wind effects, security, transport, and environmentalengineering.SMART Crowd Flow Solutions is one of our key specialistdisciplines backed by a world class team of professionalswith an impressive portfolio and focus on innovationand delivery.The best practice and innovative approach used isindividually customised to the project requirements.Buro Happold expects its engineers to work to thehighest level in all our design work in order to ensurethe quality of output and to manage costs. We thinkimaginatively and inventively about construction andwe make the design experience enjoyable. Our role,as engineers, is to listen, understand and advise. Webelieve our sharply focussed approach of integrateddesign blended with proven fast track experienceallows maximum financial return on developments. Ourvision is to become the world’s best integrated multidisciplinaryengineering and strategic consultancy forthe built environment.Our engineers work as members of design teams witharchitects and other professionals, providing eitherassistance in specific disciplines or the total engineeringinput. Our multi-disciplinary approach enables us toassist effectively across every stage of design, from theimportant early stages through to final implementationand subsequent operation and maintenance.
About SMART Crowd Flow SolutionsBuro HappoldBuro Happold believes in designing built and urbanspaces that put people at the heart of the designprocess: quality environments where people feelcomfortable and secure, and which are convenient andaccessible to everybody.SMART Crowd Flow Solutions is Buro Happold’sspecialist circulation modelling consultancy service,helping architects, transport planners, airport planners,urban designers, regulators, developers, fire engineersand security advisors to understand and optimisespace layout, design and management. It provides amodern approach to how buildings and urban spacesare designed and managed – from the user perspective– with a focus on comfortable, safe, and efficientenvironment for effective people movement.Our key aim is to help develop a design that is vibrant,comfortable and safe, and works with the minimum ofoperational intervention.We take into account potential social, cultural andcommunity users to provide an inclusive environmentsuitable for diverse user groups. Where a single designsolution cannot accommodate all users, our aim is toprovide as much choice and flexibility as possible.Our consultants are well practised in applying theprinciples of static and dynamic people movementmodelling in a wide range of projects, from large-scaleurban infrastructure schemes and transport systemsto residential/office buildings, hotels, museum andexhibition spaces, retail malls and public buildings.In collaboration with the client and the design team wewill establish appropriate application of good practicestandards, including guidance on policies, practices andprocedures.The resulting designs are therefore extensively testedwith a minimised risk of undesirable and/or unsafecongestion. It is also usual to achieve cost savingsthrough the optimisation of design.Benefits include:• Improving visitor experience• Saving design costs through increased efficiency• Saving operational costs through more effective andreduced management• Optimising normal and emergency operations• Maximising retail revenue and profit• Improving accessibilityOur people movement consultants have significantexperience in informing the design and managementof a multitude of environments. Our expertise reflects ateam of highly qualified professionals, who understandand regularly inform state-of-the-art applied research oncrowd safety design, together with human behaviour infire and emergency evacuation scenarios.Apart from the rigorous experience in the applicationsof commercial modelling tools such as Legion, Vissim,Aimsun, etc. our team has to its credit sophisticated datacapture tools such as EventCounter, and static networkanalysis tools such as SMART Network – used forconceptual design and analysis of spaces. The team hasalso developed a dynamic simulation tool SMART Move,which can model thousands of occupants circulatingaround and evacuating from the built environment. Thesoftware has an in-built design optimisation capabilitywhich allows us to explore multiple design options withease.Our team’s extensive crowd flow design andmanagement modelling and research has beensuccessfully applied to:• London 2012 Olympics Media Centre• Millennium Dome• St. Giles Urban Realm development• Liverpool Kings Waterfront• Lord’s Cricket Ground• Ascot Racecourse• London City Airport• Cairo Expo City• Winspear Opera House, Dallas• Barcelona Rail Terminals• Jeddah Airport Hajj Terminal• Sochi Stadium• Birmingham International Airport• Thomas Deacon Academy• DY Patil University Mumbai
Our Approach to Crowd Flow ConsultancyWe provide a holistic input to the design andmanagement of buildings: influencing the architecture,building environment and thereby the visitorexperience. Working with the relevant stakeholdersand consultants, we offer an integrated solutionthat accounts for the distinct and often conflictingrequirements of transport, pedestrian movements, fireevacuation and accessibility.We have developed a thorough approach to designingbuildings and urban spaces from the visitor perspective.Our methodology involves three key stages, tailored tosuit specific project and client needs.A. Desk study - Flow pattern predictionIn order to analyse flow patterns around apedestrian space it is firstly essential to have a robustunderstanding of pedestrian behaviour in the specificenvironment. We have an extensive database ofbehavioural information for multiple building typesand we continually supplement this with informationgathered from the client team and also from fieldsurveys, questionnaires etc. In addition we use the mostappropriate techniques to gather flow data specificto the project so a thorough understanding of flowpatterns is gained. This understanding helps us identifythe critical scenarios for the project, forecast the likely‘demand’ for each scenario and arrive at acceptancecriteria for ‘levels of service’.analysis. The modelling carried out is stochastic in natureand always includes appropriate sensitivity testing inorder to fully understand the performance achievedby each building. The predictions made help theconsultant understand where, and to what extent, thereis over-design or a high risk of queuing/congestion.At this stage, further modelling is usually undertakento determine multiple approaches to optimising thebuilding and minimise risk.C. Design and management optimisationThe final step in the consultancy process is to informthe design team of the analysis results and provideoptimisation advice. Multiple solutions can bedeveloped between the consultant and the design teamand the design re-modelled to ensure appropriate/optimal performance. Additional scenarios such asemergency evacuation are also covered at this stage.B. Modelling - Performance analysisThe next step in the consultancy process is to map thedemand levels and flow patterns for each identifiedscenario onto the proposed design and use appropriatemodelling techniques to predict performance. Thesemodelling techniques will be appropriate for theproject in question, often including dynamic networkmodelling, fine grid modelling, and spreadsheetFootfall map of an urban venue in Abu Dhabi.A. Desk study• Demand forecasting• Scenario planning• Data Capture surveys• Flow patterns• Performance targetsB. Modelling• Flow pattern mapping• Spatial network analysis• Dynamic simulations• Statistical analysis• Flow visualisationsC. Optimisations• Sensitivity study• Design optimisation• Management recommendations• Evacuation & emergency advice• Operational advice
Our Contributions Within the Design ProcessBuro HappoldOur consultants work as members of design teams witharchitects and other professionals, providing eitherassistance at one of two possible levels:1. Short term one-off study at any stage of design2. Ongoing consultancy during design developments1. Short-term desk based studyThis study involves a review of the proposals at anystage of the design, with a view to saving costs,improving performance and providing confidence in thedesign. It involves a desk study to review all inputs anddesign, highlight pinch points in the circulation spaces,establish worst case scenarios and macro-modelling tomake recommendations.thoroughly tested and optimised for best performance.Using network density maps and queuing times, wecarry out a detailed sensitivity study to determineoptimum design and management solutions. Thekey deliverables are the final optimised design, asummary report with drawings, sketches, managementrecommendations, and video animations of thefunctioning building in operation.Subsequent support during construction, and liaisonwith operations and Post Occupation Evaluation is alsoavailable.2. Ongoing consultancy to support designdevelopments at the following stagesConcept design: This stage includes a desk basedstudy together with a detailed client briefing and datagathering exercise. The aim is to inform the architecturalconcepts and align them to key circulation strategies,while integrating with transport, fire and accessibilitystrategies. This minimises costs, reduces rework andensures confidence in the design at an early stage. Thework includes demand forecasting, data capture surveys,and use of high level flow diagrams and networkmodelling for illustrations of various scenarios.Scheme design: Using the background work fromthe concept design, we perform detailed macro andmicro modelling of the whole design with assessmentof all key pinch points and circulation areas; for comfortand safety during all circulation scenarios. Using theavailable circulation design, management parametersand flow data, models are set up for the scenariosidentified. Analysis will comprise of an appropriatecombination of spreadsheet calculations, staticnetwork flow models, and dynamic simulation models.Continued support is provided through regular designworkshops. Additional data surveys are carried out asnecessary.Arrival to Lord’s Cricket Ground by London metro. Our consultancy extends fromcapturing the extent of current performance to predicting and optimising the futuredesign and operations.Winspear Opera HouseDetailed developments: We support the detaileddesign developments to ensure the final designs are
Crowd Flow ModellingCrowd flow modelling is a powerful tool to predict,analyse, and visualise how a built or urban space willoperate. It enables testing the impacts of designs inorder to help our clients realise their desired intent.Through the forecasting of movement and activitypatterns, pedestrian flow modelling informs design andmanagement in order to optimise the use of built andurban spaces and enhance user experience.We employ a wide range of spreadsheet based, networkanalysis, and dynamic simulation tools, covering a widerange from high level to detailed assessments.Network modelling allows visual assessment ofarchitectural design using pinch point assessmentsand mapping of travel distances, footfalls, densitymaps, mean flow rates, etc. It also provides a powerfulsensitivity analysis tool for quick assessment ofthe circulation space without a need for detailedsimulations.We are experts in the use of commercial simulation toolse.g. Legion and Exodus, and SMART Move – our in-housecrowd flow modelling software. SMART Move’s capabilityfor rapid modelling of people movement is particularlyvaluable for early stage assessments and designoptioneering. Legion is a sophisticated simulation toolfor later stage validations of design against complexmovement scenarios. Exodus is particularly suitablefor the testing of design in emergency evacuationscenarios. SMART Move is additionally suited to modelinteractions with traffic (e.g. at transport terminals) andbags (e.g. in airports).Car park simulation in SMART Move - inter-modal people movementTransport interchange simulation in SMART MoveOur depth of modelling capabilities, fully integratedwith modern data surveying/analysis techniques allowus to provide an efficient assessment of even the mostcomplex flow network, such as those present aroundexternal urban spaces as well as within sports stadia,entertainment venues, educational establishments,mixed use facilities, etc.Legion Modelling of the Holy Mosque in Makkah
Design and Planning for EmergenciesBuro HappoldPeople flow analysis is a vital element in fire engineeringdesign and emergency evacuation procedures. 3Dcomputer models are used to predict crowd behaviourin emergencies and to design smooth evacuationprocedures.In line with Buro Happold’s multi-disciplinary approachto consultancy, SMART Crowd Flow Solutions advise fireengineers, security planners, transport modellers andmasterplanners, who rely on us for analysis of crowdflow in emergency conditions.Design and planning for emergency is a logicalextension to our people movement services. Taking thedesign proposals, occupancy levels, and any fire/securityprocedures in consideration, our team establish worstcase scenarios for evacuation, accounting for:Evacuation of a large retail mall• Location of threats and areas affected• Discounting of key exits and stairs• Nearest/safest/assigned exits• Human behaviour• Emergency management proceduresOur solid project and research experience base enablesus to provide next generation solutions that providesafe and secure solutions in the built environment. Riskassessment is a key aspect of our emergency evacuationconsultancy services. Using our in-house softwareSMART Move’s statistical modelling and sensitivityanalysis capability we are able to assess a range ofscenarios and associated threats. SMART Move has rapidturnaround times, it can therefore do rapid sensitivityanalysis with regard to the effects of particular linksin the network, widths of links, deference behaviour,number of service desks, security desks, etc.Office building evacuation simulationOur applied research on crowd safety design andmanagement; human behaviour in fire and emergencyevacuation; modelling of people movement and multimodalflow at transportation nodes has contributed tothe designs of many successfully completed projects.Travel distance mapping tool for evacuation
Spatial Network AnalysisOur sophisticated data modelling capability is coupledwith a network modelling approach to analyse flowbetween nodes. We combine the two effects togetherusing graph-theory based analysis that provides quickassessment of the circulation space without a need fordetailed simulations.SMART Network is Buro Happold’s indigenous softwarebased on our novel technique that integrates thegraph-theory based network analysis with an origindestinationmatrix model. The model analyses spacebased on connectivity of nodes, superimposed withthe origin-destination matrix of population to providevaluable information such as footfalls, density maps, aswell as quasi-static parameters such as mean flow rates.Copenhagen - Footfall MapFor each of the design proposals considered, variousscenarios can be assessed that enable optimisationof the circulation and pedestrian walkways in andaround the ground. These include ingress, egress, andemergency movements.SMART Network is fully integrated with the 3D CADpackage such as Rhino, thereby allowing rapid testingof architectural models for various space-synatax basedperformance criteria such as:• Connectivity• Spatial integration• VisibilityDensity map in Makkah pedestrian corridor• FootfallsThe spatial network analysis capability, integrated with3D CAD modelling packages, makes SMART Network apowerful design tool. Using this capability we have beenable to optimise the design of the whole spatial networkof Thomas Deacon Academy, as well as synthesize thewhole shape of a bridge in Dubai (picking the leasteffort combination in the space, sing continuous rampsand avoiding the need for steps).SMART Network is fully scalable, making it effective foranalysis of multi-modal movements at urban scales.Footfall Density Map in an airport
Crowd Flow SurveysBuro HappoldCrowd flow assessments help the architects, planners,and operational managers to answer two veryfundamental questions about the design of routes andspaces:1. How do people move through pedestrian routes andspaces?2. How can we design spaces and walkways to optimisethe use of space and enhance user experience?including urban/masterplanning sites, offices, retails,education buildings and rail/airport terminals.The answers are obtained by capturing, analysing, andmodelling crowd behaviour and movement patterns,and then mapping the conclusions onto the spatiallayout, so as to optimise design and managementstrategies.SMART Crowd Flow Solutions uses powerfuldata capturing and analysis methodology for theunderstanding of population behaviours and movementpatterns. We have developed SMART Counter softwarethat allows rapid analysis of video data to generatestatistical information on walking speeds, queuingbehaviour, service times, limiting flow rates, etc.Our state of the art software Blue Counter can trackmovements using Bluetooth technology and canperform the most challenging task of automaticallycapturing dwell times and overall journey times.There are several methods and techniques for capturing,analysing and presenting complex people movementpatterns for large rail/airport terminals, stadium, andentertainment and shopping venues. The following aresome of the techniques available, one needs to pickthe most appropriate based on the purpose and theirfeatures and limitations:• Automated capture of dwell times using bluetooth• Automated capture of flow rates from video• Semi-Automatic video based data capture• Break-beam gate counters• RFID tagging & people tracking• Manual head countingRail terminal survey – London City AirportSMART Counter - automated video analysisOur sophisticated data modelling capability is coupledwith a network modelling approach to map theobserved flow to visually represent flow volumes anddensities.We have wide experience in conducting video andnon-video based surveys across a number of venues,Blue Counter - a mobile app for automated capture of dwell time data
Sector ExperienceBuro HappoldUrban and MasterplanningAviationRailSportsCultural and CivicEducationRetail15
Urban design and masterplanningOptimising urban design for comfort and safetyUrban planners often ponder over the ways in whichpeople will move through their designs, interact withthe environment and with each other, and utilise thespaces provided. Our People Movement Consultantsenable a better understanding of the impacts of designs.Through the forecasting of movement and activitypatterns, tailored to the specific use, pedestrian flowmodelling informs design and management in orderto optimise the use of urban spaces and enhance userexperience.Combined with effective utilisation of pedestrian andvehicular desire lines, a strategy to encourage footfallthrough the new developments can be formulated. Theapproach greatly aids the provision of adequate countermeasures to deterring factors such as distance, access,fear of crime, wayfinding and signage. In addition, itallows us to optimise the placement of activities – forexample, placing retail in areas where the most footfall isexpected; identifying appropriate spaces to locate othersocial activities; etc. Such analytical foresight makespeople movement consultancy a powerful tool in allstages of design, and a valuable resource when dealingwith client meetings and public consultations.We can also help clients better understand existingactivity patterns and/or visitor preference, usefulinsights to optimise management strategies and informon possible building improvements. Our portfolio spansmany prestigious projects, including masterplanning,sports, airports, museums, and the education sector.In each case, our aim is to enable more user-oriented,comfortable designs, entailing both commercial benefitsand good reputation for our clients.Cultural quarter in Abu DhabiCardiff city centre after match dayAccurate modelling provides a basis from which toassess potential risks and implement counter measuresto negative factors such as poor access, fear of crime,inadequate parking facilities and lack of signage.Because people are fundamental to the creation ofvibrant public spaces, pedestrian monitoring can beused to evaluate whether urban masterplans achievethe aims of sustainability and inclusive access.Flow around Holy Mosque in Makkah
Airport design and passenger flow simulationEnhancing visitor experienceBuro HappoldThe efficient processing of passengers and baggage iscrucial for airline and airport operators alike. This processaffects the operation, security and punctuality of airportand airline operations where turnaround times are key.on an existing design, and also ongoing support fromconcept to detail design stages and beyond.Buro Happold has the ability to develop solutions forthe smallest and least complex operations throughto international hubs. Our experts have extensiveexperience drawn from their roles as airport and airlineclients, consultants, systems integrators/manufacturersand contractors.We assess and model the whole airport planning,passenger flow modelling, and baggage handlingprocess and its interdependencies with the handlingof the passenger and aircraft movements to ensurethe right design and management solutions aredeveloped. Our passenger flow modelling capabilityhas been effectively used on several projects includingLondon City Airport, Birmingham InternationalAirport, Baku International Airport, Beijing Airport,King Abdullah International Airport Hajj Terminal, andGlasgow Prestwick Airport with respect to terminalredevelopment projects.With a focus on improving passenger experience, ourstudies can look at all aspects of airside and landsideairport design, including master planning, check-inprovisions, security, immigration, baggage reclaim,retail, walkways and stair/escalator/lift requirements,ticket barriers, security X-ray units, ticket machines,multi-modal transport links, etc. Design decisions aredriven by multiple what-if scenarios and sensitivityanalyses against various design, operational, andpopulation parameters.A major airport in ChinaFrom check-inBoarding cardcheck (8 sec)Filling tray(25 sec)Loading tray(12 sec)ArchX-rayX-rayBody search(24 sec)Unloading trayBag search(32 sec)(110 sec)Out to departure loungeBirmingham International Aiport - Mircro-modelling of flow through securityWe work closely with the architects, terminaldevelopers, and security advisers. Our capabilityfor integrated passengers, baggage and traffic flowmodelling has been particularly valuable on severalprojects.We have also been working with the UK Border Agencyand London City Airport on evaluating the impact ofjoint immigration and customs controls on passengerprocessing and waiting times.Our depth of experience means we can provideextremely quick but thorough one-off assessmentsBaku International Airport
Rail terminal design for passenger flowEnhancing visitor experienceHistorically the rail transport infrastructure design hasbeen led by aesthetics and prescriptive regulations. Thiscan pose problems in passenger intensive operations,where space is premium and terminal performance andpassenger comfort are major issues. Efficient processingof passengers affects the operation, security andpunctuality of terminal operations where turnaroundtimes are key.Our crowd flow consultants have the ability to developoptimised design solutions for the smallest and leastcomplex operations through to international hubs. Witha focus on improving passenger experience, our studycan look at all aspects of stations design, includingplatform width, stairs/escalator/lift requirements, ticketbarriers, security X-ray units, ticket machines, multimodaltransport links, etc. Design decisions are drivenby several what-if scenarios and sensitivity analysisagainst various design, operational, and populationparameters.Haramain Makkah-Madina High Speed RailOur team’s major expertise in rail terminal design isderived from over ten years of research including amulti-consortium research project focussing on detailedanalysis and modelling of passenger movements at trainstations.We work closely with the architects, terminaldevelopers, and security advisers on micro as well asmacro assessments of design for passenger movements.Advanced simulation tools such as Legion, Exodusand our in-house tool SMART Move help us assessthe functioning of transport hubs in diverse criticalscenarios e.g. embarkation, disembarkation, waiting,shopping, transiting to onward transport modes, andemergency evacuation. Testing of the design againstreal-world scenarios helps optimise the design bymaximising throughput with available space andappropriate management. SMART Move’s capabilityfor rapid modelling of passenger flow is particularlyvaluable for early stage assessment and designoptioneering. Legion is a sophisticated simulation toolfor later stage validations of design against complexmovement scenarios. Exodus is particularly suited to thetesting of design in emergency evacuation scenarios.Kurskiy Station, MoscowPlatform arrivals modelling
Sports Stadium DesignFor smoother, safer crowd movementBuro HappoldDesign for efficient and effective crowd flow at sportsvenues is crucial to the experience of the spectators andalso to revenues and profit.SMART Crowd Flow Solutions, Buro Happold’s specialistcirculation consultancy team, has expertise in all areasof stadia circulation design: covering demand forecasts,capacity planning, circulation design, and operationalplanning of the venue. We help architects, developersand clients during all stages of a project to design andmanage sports venues.The benefits of our services are:• Saving design costs through efficient circulationoptimisationNew Stadium, Abu Dhabi• Saving operational costs through effectivemanagement• Improving visitor experience• Optimising normal and emergency operations• Maximising revenue and profit• Improving accessibilityUsing sophisticated commercial and in-house modellingtools we have developed a modern approach to howsports venues are designed and managed – from thespectator’s perspective – with a focus on comfortable,safe, and efficient environment for effective crowd flow.The resulting designs are therefore extensively testedwith a minimised risk of undesirable and/or unsafecongestion. It is also usual to achieve cost savingsthrough the optimisation of design. Our work alsoenables planning approval and promotion using highquality visualisations of crowd flow.Ascot Racecourse RedevelopmentOur depth of experience means we can provideextremely quick but thorough one-off assessmentson an existing design, and also ongoing supporton projects from concept to detail design and postoccupancyevaluation.Our range of experience includes Ascot racecourse,Lords stadium masterplanning, London 2012 OlympicsMedia Centre, Sochi Winter Olympics, and Abu DhabiNational Stadium.Lords Cricket Ground
People Movement in Cultural VenuesEnhancing visitor experienceBuro Happold believes in designing buildings andspaces that put people at the heart of the designprocess: quality environments where people feelcomfortable and secure, and which are convenientand accessible to everybody. The result is an efficientand effective circulation space that is crucial to theexperience of the visitors and also to revenues andprofit.Working closely with architects, we devise elegant andeconomical solutions that meet the needs of visitorswhile providing best value for our clients. Our local,national and international projects range from excitingnew arts centres, galleries, libraries and theatres to therefurbishment of existing and historic cultural buildings.Expo City convention centre, Cairo, EgyptOur key aim in the design of cultural venues is tohelp develop a design that is vibrant, comfortableand safe and works with the minimum of operationalintervention. It will also help ensure that flexibility inoperation can be planned and designed in. To deliverthe most efficient design we utilise a number of ourspecialist technical services. Data produced by ourpeople flow, disability design and security teams is fedback into the overall design to optimise circulation andcreate a safe, controlled environment for all visitors.Using latest people movement simulation technologiesour work focuses upon checking and informing thecirculation provisions in the venue (layout, circulationwidths, stairs/escalators, door locations/widths, mobilityassistance, toilet provisions/locations, etc) in relationto crowding levels, queuing and comfort. We take intoaccount potential social, cultural and community usersto provide an environment suitable for diverse usergroups.Imperial War Museum, London, UKOur range of experience in the cultural sector includesImperial War Museum London, Cairo Expo City, KingsWaterfront Liverpool, Hotel America, Dubai, and a majorcultural district development in Abu Dhabi.Winspear Opera House
Design of schools for efficient circulationEnhancing the learning environmentBuro HappoldLearning environment in school and colleges has adirect influence on the performance of the students.Efficient layout and congestion-free circulation design,integrated with lighting and environment controlhas a major influence on the learning environment.Circulation modelling enables the design team toidentify potential problems in terms of space provisionand saves cost by optimising the design for comfort,safety and management.Buro Happold’s people movement consultants haveextensive experience in the analysis and modellingof pupil movement within new-build and renovatedschool and educational buildings. By forecasting activitypatterns and flow rates, our consultants can optimisethe provision of routes, entrances, exits and stairways toimprove ease of circulation and reduce congestion - allof which enhance the performance of the school in thelong term.Thomas Deacon Academy - PeterboroughBy considering how pupils move through the buildingand utilise the spaces provided, our simulationsenable the design team to assess the consequencesof a proposed layout for safe pupil circulation underroutine and emergency evacuation conditions. Wework closely with the developers, architects and theschools management bodies to enable assessmentsthat account for factors such as architectural design,operational strategies, resource provision, structural andservice design and security.Our depth of experience means we can provideextremely quick but thorough one-off assessmentson an existing design, and also ongoing supporton projects from concept to detail design and postoccupancyevaluation. Our state-or-the-art simulationtool SMART Move enables us to assess and optimise anumber of design options under different scenarios.Our range of experience includes Thomas DeaconAcademy, Corby Academy, Essex BSF, Luton BSF,Thomas Clarkson Community College, Exeter University,MMU Business School, London School of Economicsand DY Patil Management School Navi Mumbai. Ourpeople movement consultancy on the Thomas DeaconAcademy fed back the following comment fromFoster+Partners: “Buro Happold’s people movementconsultancy has been very good...most innovative”.Data capture for stair congestionManchester Metro Uni Business School
Retail designEnhancing visitor experience and footfallsThe physical design of the retail space has an enormousinfluence on the mood and behaviour of shoppers. Thedecision to buy or not to buy is affected by the spatiallayout, quality, and ambience of the environment.Design for efficient and effective circulation space iscrucial to the experience of the shoppers and also torevenues and profit.In a large retail complex the success is often in thedetail. Easy navigation through the centre, strategicallyplaced rest and eating areas and interactive informationpoints are all conducive to extended shopping. Bycarefully monitoring people flow and dwell times wecan show how design changes can affect footfall andshopping patterns.Our people movement consultancy focuses on anintegrated approach to optimising the circulationspace, working closely with the architects and linkingwith a number of related disciplines such as naturaland artificial lighting, landscaping and acoustics. Weintegrate our assessments with the infrastructure andtransport planning to ensure shoppers can park easilyand have a good first impression on arrival. Departureshould be equally smooth, with clear directions andcollection points.Retail Mall, ZiboAirport retail footfall density mapOptimised space layout with adequate managementcan:• Increase footfall• Ease wayfinding• Maximise retail revenues• Facilitate safe movement• Meet the requirements of busy and quiet areas, nightand day• Minimise the need for management (reduce runningcosts)• Enable value engineeringUsing latest people movement simulation technologiesour work focuses upon informing the circulation layoutand provisions in the venue (layout, circulation widths,stairs/escalators, door locations/widths, mobilityassistance, toilet provisions/locations, etc) in relationto footfalls, queuing and comfort. We take into accountpotential social, cultural and community users toprovide an environment suitable for diverse user groups.Cultural quarter in Abu DhabiFood Court at Lords Cricket Ground
Project ExperienceBuro HappoldUrban and MasterplanningMakkah Region Pedestrian Corridor MasterplanningSt Giles Circus, LondonKing’s Waterfront, LiverpoolMakkah Khandama Masterplanning, MakkahTwo Iconic Structures, Dubai, UAESM Retail, Zibo, Shandong, PRCAviation and Rail SectorKurskiy Interchange Moscow Redevelopment, RussiaLondon City AirportKing Abdullah International Airport, Saudi ArabiaBirmingham International AirportAl Haramain High Speed Rail, Saudi ArabiaAVATARS, EU Project on Rail Terminal ModellingSports SectorAscot Racecourse Redevelopment, BerkshireLord’s Cricket Ground, LondonThe New Stadium, Abu Dhabi, UAECentral Olympic Stadium, Sochi, RussiaMedia Hub, LondonCultural and CivicMaghrabi and Diyafah Hotels, Saudi ArabiaImperial War Museum - Spatial Masterplan, LondonExpo City Cairo, EgyptWinspear Opera House, Dallas, USAHotel America, Dubai, UAEEducation SectorD. Y. Patil University, Navi Mumbai, IndiaUniversity of ExeterThomas Deacon Academy, PeterboroughManchester Metropolitan UniversityThomas Clarkson College, CambridgeshireEaling Schools PFI, LondonCamden BSF Swiss Cottage Lift25
St Giles CircusLondon, UKBuro HappoldSt Giles Circus (also known as Denmark Place) is a largemixed-use development/refurbishment site within theCentral London area. The project constitutes an iconicbuilding arrangement organised around a public space.The key strengths of the site are:• Its highly accessible Central London location, close toTottenham Court Road Underground Station.• Denmark Street, which has become renowned as ahome of the UK popular music industry.• The rich and diverse collection of listed buildings.Initial feedback from London Borough of Camden onthe proposed masterplan indicated that the circulationarrangements for the site are a key concern, particularlygiven the close proximity of the Southern entrance/exit of the Tottenham Court Road Underground Station.Tottenham Court Road will be a Crossrail station in 2016as well as continuing to serve the Northern and CentralLines.• Use network modelling and currently available datato understand:• Existing level of congestion (capacity assessment• Impact of the proposed development• Support design development to minimise impactof the project on surrounding crowd movements,addressing the concerns of the local council.Key project informationClientArchitectDatesConsolidated DevelopmentsORMSOngoingServices provided by Buro HappoldCrowd flow consultancyBuro Happold’s crowd modelling team has beenappointed to assist the design team by mitigating thecouncil’s concerns and to inform the design process.Circulation and pedestrian flow input is an integralpart of the design process, particularly in a heavilypopulated area with multiple connections and diverseuser requirements. The objective of the pedestrianmovement analysis is to:• Identify ‘eyeball’ expectations to determine likely(advertisement) revenue
King’s WaterfrontLiverpool, UKThe development provides a 10,000 seat arena, whilethe convention centre adds a 1,350 seat auditorium,multi-purpose hall and exhibition space. With the abilityto accommodate events from concerts to ice shows andsporting events, the facilities have been designed to beextremely flexible.The form of the arena and seating bowl are presentedas a horseshoe, configured around the footprint of the30m x 60m ice floor. Its open end allows good access atarena floor level through to the hall, allowing for sharedexhibitions between the two spaces.Our crowd flow consultancy included modelling ofpedestrian usage scenarios for the Kings Waterfrontdevelopment site. After outlining the parametersand critical assumptions, two worst case scenariosof pedestrian usage of the site were modelled andvisualisations produced.The background data used in this study was takenfrom the Transport Assessment. From this we gainedinformation on such as tram operations on the site,together with the likely modal split associated with thearena visitors; proportion of visitors using a tram, taxi,bus, car, walking modes of transport. Additional datawas also gathered from a survey at the 10,000-seatSheffield Arena and discussions with stakeholders.A report was produced that presented a detailedaccount of the crowd level around the area and theimpact of the development on the site. The analysis alsoinformed the bridge width required across the docksand the circulation provisions around the arena; stairlocations and widths, walkways, free space for statues inthe piazza.Key project informationClientLiverpool City CouncilArchitect Wilkinson Eyre ArchitectsDates Completed 2008Services provided by Buro HappoldCrowd flow consultancy.
Makkah Khandama MasterplanningMakkahBuro HappoldMount Khandamah area is considered one of themost rugged mountain areas of Makkah. Some peaksreach the level of 615 meters above the sea and thegoal of this project is to develop this area despite theconstraints represented by the arduous rugged land andmake it the urban frame connecting the Holy Mosqueand the Mina Areas. The development will consistof mixed use land including residential, commercial,facilities, hospitality, etc.The ultimate goal remains to develop and structureurban growth and achieve a sustainable conversion ofthis natural area within the urban connective structureof the Makkah city. The total study area is about 91Hectares.The aim of our pedestrian movement study on theproject is to inform the circulation routes design tocreate an urban development area perfectly integratedin the Makkah urban fabric. One of the biggestchallenges is to ensure 20 minute travel time for x100kHajj pilgrims from the site to the Holy Mosque forprayers.Copyright Foster & Partners
Two Iconic Structures Across Dubai CreekDubai, United Arab EmiratesZaha Hadid Architects were invited by the DubaiMunicipality to develop a proposal for two Iconic BridgeStructures, crossing the Dubai Creek. The bridges areintended to significantly improve the usage of theDubai Creek as a Waterway to access the large scaledevelopments further down the creek, substituting thetransversal boat traffic across the creek by permanentlinks to improve lateral water traffic flow along the creek.The alignment of the bridges along the existingmovement patterns plays a key role in designing thefootprints and the integration of the landing zonesinto their local urban context. Buro Happold’s specialistmodelling and analysis team SMART were asked toperform a form finding exercise to determine the mostoptimal crossings for one of the bridges.SMART used a novel optimisation technique to designthe bridge route and ramp orientation - by applyingBuro Happold’s in-house people movement softwareSMART Move. The emergent shape of the bridge isbased on movement of people starting from eitherside of the bridge, taking into account their preferencefor least effort (quickest route which accounts for theslope of all possible routes) and architectural constraints(e.g. ramp inclinations). The model used to derive thebridge shape incorporates a full 3D grid based networkallowing thousands of possible routes from which theoptimal one is chosen by agents. In this way the solutionis fully emergent.SMART Move people flow simulationKey project informationSMART Move people flow simulation with bridgeClientDubai MunicipalityArchitect Zaha Hadid ArchitectsDates Completed 2008Services provided by Buro HappoldCrowd flow consultancy.Image courtesy of Zaha Hadid Architects
SM Retail MallZibo, Shandong, PRCBuro HappoldThe project consists of a new build retail developmentof approximately 120,000m2 GFA in Zibo, Shandong,PRC. Buro Happold was appointed to provide specialistengineering design input in order to increase the overallbuilding space use efficiency.A key role in undertaking this was dynamic peopleflow modelling during building evacuation. Usingcoordinated data from multiple disciplines, a dynamicpeople flow model was constructed using EXODUS.This was done in combination with SMART Move ournetwork analysis software to assess static measures suchas distance and travel times to nearest exits.Utilising density heat maps and distance mapping,effective evacuation times were derived in associationwith the project fire engineers. The study was effectivein reviewing and optimising the efficiency of space usewithin the building.The evacuation modelling work was undertaken in closecoordination with the architectural, environmental andfire engineering consultancy.Key project informationArchitectDatesArquitectonica ArchitectsOngoingServices provided by Buro HappoldServices provided: environmental engineering, fireengineering, evacuation modelling
Kurskiy Interchange Moscow RedevelopmentMoscowIn December 2011, the Buro Happold Crowd FlowSolutions team was appointed by Weston Williamson toundertaken passenger flow modelling on the conceptdesign of Kurskiy Station in Moscow. The modellingincluded passengers interchanging between thesuburban terminating platforms, long-distance throughplatforms, multiple metro entrances, buses and taxis aswell as local retail and the proposed development beingdesigned as part of the project.The main aims of the project were to confirm that thedesign would operate at appropriate levels of serviceduring peak movements, both base case and withthe addition of the future development proposals.Sensitivity tests were undertaken on the retail centreattached to the station complex, simulating it beingopen or closed, as this provided different passengerroutes to be assessed.The key outcomes of the work were passengerdensity and flow maps and analysis to determinethe appropriate widths for key corridors, stairs andescalators as well as the volumes of people utilisingwaiting areas in the concourse. Analysis on retail footfalland the interaction of the different land uses fed into thearchitectural design of the station.Key project informationArchitect Weston WilliamsonDates December 2011 - February 2012Services provided by Buro HappoldCrowd flow modelling, transport consultancy.
London City AirportLondon, UKBuro HappoldLondon City Airport’s Master Plan sets out a majorgrowth and development plans through to 2030. It wasdeveloped in response to the Government’s AviationWhite Paper, ‘The Future of Air Transport’, which requiresspecified airport operators to outline their vision forgrowth up to 2030.Key project informationClientLondon City AirportArchitect Allies and Morrison ArchitectsDates 2007-2009Buro Happold crowd and baggage flow consultancyteam were invited by London City Airport to support thedesign and operations team on the stage C and stage Dof passenger flow modelling for the proposed TerminalDevelopment Project. The scope of works coversmodelling the passenger flows within the reconfiguredTerminal and proposed expansion elements – principallythe new departures and arrivals areas.Working closely with the operations and security teamsat LCA, our people movement specialists carried outdetailed assessments of transport related parameterssuch as modal splits and rail expansion plans, designparameters such as number of automatic check-instations, operational parameters such as immigrationstaffing, as well as security parameters. Our workenabled optimisation of the locations, orientations andnumbers of CUSS kiosks, as well as the immigrationdesks, baggage hall and central search facilities.Comprehensive data capture surveys of the existingoperations informed the study which involves a detaileddynamic micro-simulation of arrivals and departurescenarios for the 2010 and 2030 operations of theterminal. A combination of static network modelsand detailed dynamic simulations were carried outto perform sensitivity analysis of the parameters onterminal performance.Departure hall simulationModelling of baggage hall densitiesA significant contribution from our consultancy teamwas a collaborative work with UK Border Agencyand LCA on the implementation of the Single Line ofIntervention. The work involved a trial and survey atLondon City Airport to guide the feasibility testingthrough a series of what-if and sensitivity analysis of theimpact of moving immigration desks on queues anddensities in the baggage hall.Services provided by Buro HappoldPassenger flow consultancy, Baggage handling andStructural engineering.Integrated baggage/pax modelling of Single Line of Intervention at LondonCity Airport
King Abdullah International AirportSaudi ArabiaThis major redevelopment work at the King AbdulazizInternational Airport involved modernisation andcapacity expansion of the Hajj Terminal, the world’sfourth largest air terminal. Buro Happold provided a fullsuite of privatisation transaction related due diligenceservices on this build, transfer and operate (BTO) schemewhich is at the forefront of Saudi Arabia’s private sectorparticipation programme for its civil aviation sector.Passenger flow modelling at transport terminals suchas Airports and Rail Interchanges enables design andmanagement teams to assess the suitability of designproposals and space/management provisions in relationto crowd congestion, safety, security, comfort, andfootfalls.The work went hand-in-hand with the designdevelopment process, advising and optimising onspace and resource provisions within the terminal. Itwas carried out in two parts. The first step was to do adesk study to analyse the space and resource provisionswithin the IATA guidelines and minimum technicalrequirements, and substantiating it by using simple flowmodels and spreadsheet based analyses. This stage alsofocused on identifying the key realistic scenarios fordetailed dynamic simulation. During the second stagedetailed agent based simulations were carried out onthese key scenarios to test the design against passengerwaiting times and densities.Overview of the terminalKey project informationInternal viewClientEl Seif Al Aziza ConsortiumArchitect GMWDates Completed 2008Services provided by Buro HappoldStructural engineering, building services engineering,civil engineering, acoustic consultancy, securityconsultancy, bomb blast analysis, fire engineeringconsultancy and IT consultancy, crowd flow consultancy.SMART Move simulation of people movement within the terminal
Birmingham International AirportBirmingham, UKBuro HappoldThe Commonisation Project at Birmingham InternationalAirport involved infilling the double height space inthe link building that connects Terminal 1 and Terminal2 with a new floor plate, allowing the creation of acentralised arrivals and departures facility. The schemealso entails significant reconfiguration of the existingfacilities.Services provided by Buro HappoldPassenger flow modelling, Structural engineering,building services engineering, civil engineering, acousticconsultancy, security consultancy, bomb blast analysis,fire engineering consultancy and IT consultancy.Buro Happold were appointed by D5 Architects to testthe design of the PSA within the proposed terminaldesign in relation to agreed passenger comfort levels, aswell as to test the scalability of the design.The scope of this study covered specifically thePassenger Search Area (PSA) within the proposedterminal design. The aim is to test the design to achieveagreed passenger comfort levels, as well as to test thescalability of the design. A combination of static anddynamic simulation models were used to assess thelatest design proposal with regards to the passengermovements within the PSA, modelling the detailed butrealistic ingress rates, services times, etc.As part of this study two scenarios were considered:1. Target demand peak hour modelling: to test theproposed developments against a target demand.2. Limiting point peak hour modelling: to test thescalability of the proposed developments. Targetdemands were incrementally increased until systembreakdown (throughput time and spatial capacityexceeding acceptable levels).Additional to the detailed modelling task looking at thequeuing levels and throughput times of the PSA andboarding pass checks, a high level review of the layoutwas carried out. Based on the architectural drawingsprovided, a 3D network model was been built torepresent the circulation and queuing regions throughthe PSA – including the boarding pass check and AMDs.Several detailed simulations of a number of scenarioswere performed.Key project informationClientBirmingham International AirportArchitect D5 ArchitectsDates 2009-2010
Al Haramain High Speed RailSaudi ArabiaThe Haramain High Speed Railway (HHR) betweenMakkah, Jeddan and Madinah will be a very importantstep in improving the transportation needs along thisbusy corridor, with the additional benefit for foreignpilgrims, who travel to the Kingdom of Saudi Arabia tovisit the holy places.Buro Happold’s people movement consultancy team areworking with Fosters & Partners to inform the currentstation design layout and plans for a typical platformplan, assumed to correspond to the busiest station onthe network proposed. We are engaged at two levels:1. High level assessments including demand forecasts,transport appraisals, and preliminary design advice onsuch as station planning, platform widths, etc.2. Detailed assessments and detailed design advice forthe stations.With a focus on improving passenger experience,the study is looking at all aspects of stationsdesign, including platform width, escalator and liftrequirements, ticket barriers, security X-ray units, ticketmachines, multi-modal transport links, etc. Conceptualdesign decisions are driven by several what-if scenariosand sensitivity analysis against various design,operational, and population parameters.Key project informationClientArchitectProject valueDatesSaudi Rail Organisation (SRO)Foster + Partners£1.2bongoingServices provided by Buro HappoldStructural engineering, MEP, specialist consultingincluding crowd flow analysis and simulation.
AVATARSEU Project on Rail Terminal ModellingBuro HappoldAVATARS is an ambitious project to produce designguidelines and next generation software tools that allowthe testing and validating of rail terminal designs byusing models to simulate the circulation movements ofpassengers within rail or metro stations.AVATARS will create a software tool to simulate thecirculation movements of passengers in a rail terminalenvironment. The software will allow designers toanalyse the movements of people during emergencies,as well as normal embarkation, disembarkation, waitingtimes, shopping and meeting onward intermodaltransport. AVATARS will develop technology to allowrapid generation and visualisation of complex, realworldscenarios to maximise testing efficiency whichwill provide an invaluable tool for designers, operators,safety managers and regulators, as well as providing avariety of commercial benefits.Buro Happold have provided the valuable design andsimulation advice to the consortium. We have alsoprovided a project steer to enable accurate data captureand analysis, identification of worst case scenarios,passenger surveys, behavioural model development,and case study definition and evaluation.The evaluation of the developments is carried outunder a series of case studies, developed throughoutthe project. These take real-world information fromoperating terminals and trains and produce complex,multi-event scenarios capable of evaluating the abilitiesof the AVATARS software.Key project informationClientEU Sixth Framework ProgrammeConsortium BMT Ltd, FSEG University ofGreenwich, FGC, Ferrocarrils de la Generalitat deCatalunya, ATM, AUtoritat del Transport Metropolita,University of Salford and Buro HappoldServices provided by Buro HappoldCrowd flow consultancy.Validation of passenger flow simulation at escalators, Barcelona FGC trainstations
Ascot Racecourse RedevelopmentBerkshire, UKAscot is arguably the world’s most famous race venuewith Royal patronage dating back to 1711. It hosts anumber of premier events including the famous RoyalAscot meeting in June. The Ascot Authority’s aspirationto redevelop Ascot as ‘the finest racecourse in theworld’, will provide spectators and visitors with worldclass racing and viewing facilities. The project entailed athorough reorganisation and rebuilding of the facilitiesat Ascot.The project comprised two main components: theenlargement of the current site and the constructionof a new grandstand. The enlarged site was created byrelocating the existing ‘Straight Mile‘ track 42m to thenorth. Two major road underpasses provide the trackwith permanent crossings to an existing road, as well asserving as access routes to prevent traffic congestion onrace days.Fire engineering case studyCirculation inside the 80,000 capacity grandstand wasa key aspect of the design. Using SMART Move, our inhousedynamic network based crowd flow simulationsoftware, Buro Happold used to optimise the placementand sizing of stairs, escalators and walkways for thebuilding. The work also involved assessment of crowdmovement at the entrance, betting areas, parade ringand cafes.Key project informationClientAscot Authority (Holdings) LtdArchitect HOK SVEProject value £125mDates Completed 2006Services provided by Buro HappoldStructural engineering, building services engineering,crowd circulation modelling, contaminationconsultancy, geotechnical engineering, civilengineering, transport planning, fire engineering andcrowd flow consultancy.
Lord’s Cricket GroundLondon, UKBuro HappoldDubbed as the ‘home of cricket’, Lord’s Cricket Groundis renowned as the most famous and historic cricketground in the world. The MCC (Marylebone Cricket Club)is now formulating a masterplan for future developmentat Lord’s, with various options involving a capacityincrease to somewhere between 35,000 and 40,000. Thecurrent capacity is approximately 28,500.The study investigated the arrival and departure profiles,movement patterns during the breaks, qualitative/quantitative data about transportation modes andquantitative flow parameters that define queues andcongestion spots.Using state of the art data capturing and analysistools and methodology the study yielded valuableinformation on crowd behaviour at cricket grounds,visitor preferences for circulation routes in relation tothe arrival mode of transport and destination seatingareas and service times at key points in the network.Working closely with the operations and securityteams at Lord’s, our people movement specialistscarried out detailed quantitative assessments of designparameters such as turnstile counts and circulationwidths, operational parameters such as flow balancingon various gates, as well as security parameters such asbaggage search.The study produced guidance for masterplanningas well quantitative data that is useful for detailedmodelling of development at Lord’s for safe,comfortable and efficient crowd circulation.Above: Departure simulations created with SMART MoveKey project informationClientMarylebone Cricket Club (MCC)Architect HOK SVEDates Completed 2008Services provided by Buro HappoldCrowd flow consultancy and simulation.Actual crowd flow at entrance to cricket grounds
The New StadiumAbu Dhabi , United Arab EmiratesThe New Stadium is the centrepiece of a new sportingcomplex known as the Sports Hub. The complex formspart of the Capital District Masterplan to the East ofthe main Abu Dhabi Island. The main intended useof the stadium is hosting sporting events (primarilyfootball and rugby), with a maximum seating capacityof 65,000 spectators. Additionally, the stadium will beused for hosting a variety of events such as concerts andexhibitions.From a crowd flow point of view the stadium designcan be considered as two linked elements, namelythe stadium itself and the podium. The stadiumitself comprises a natural grass pitch, a seating bowlconsisting of three main tiers and a movable roof. Thepodium forms the external public concourse directlyaround the stadium. It provides pedestrian access fromstreet level to the stadium entrances and circulationspace around the stadium perimeter.The aim of this study was to assess whether the designof the venue is operable given the anticipated visitornumbers. The design was assessed against all itspotential uses, to ensure that it is capable of operatingsafely and comfortably in all foreseeable modes. From acrowd flow perspective, this involves ensuring that thevenue has adequate capacity to accommodate expectedcrowd flows at agreed target densities.The study included a review by Buro Happold of thetwo people movement reports produced by Arup.This review considered the design approach adopted,identified the safety and comfort outcomes of theproposed design, and highlighted where further crowdmovement assessment would be of most benefit.Key project informationClientArchitectDatesBouygues ConstructionArup SportOngoingServices provided by Buro HappoldStructural engineering, MEP, specialist consultingincluding crowd flow analysis and simulation.
Central Olympic StadiumSochi, RussiaBuro HappoldThe comfort and safety of the visitors to the Sochistadium, in all modes of operation, is a vital factor inthe success of the events held there, and of the stadiumitself. A design sympathetic to visitor comfort duringcirculation is possible if all aspects of people movementare taken into consideration. Buro Happold’s team ofexperts have been engaged on the project with this aimin mind.The Sochi Stadium will be designed for three mainmodes of operation, namely• Olympics mode: the stadium will be used for theopening and closing ceremonies of the 2014Olympic Winter Games, capacity 40,000 people.• FIFA World Cup mode: the stadium will be used as avenue for the 2018 FIFA football World Cup, capacityis 45,000 people.• Legacy mode: the stadium will be used at a reducedcapacity as a domestic football stadium, capacity ofapproximately 25,000 people.The study involved a detailed qualitative review of thearchitect’s drawings with respect to circulation, simpledesk study calculations and detailed flow simulations ofthe critical egress.A key part of the project consisted was assistingthe architects and clients with interpreting andassessing the impact of differences between Russianand international codes relating to crowd flows (e.g.acceptable density levels for enclosed sport venues).Key project informationClientArchitectDatesSC OlympstroyPopulousOngoingServices provided by Buro HappoldStructural engineering, MEP, specialist consultingincluding crowd flow analysis and simulation
Media HubLondon, UKCrowd flow consultancy is being provided by theBuro Happold SMART team on the design of the 2012Olympics Media Centre and associated multi-storeycar park (MSCP). Through data gathering, desk studies,detailed analysis and modelling work, this adviceis helping the design team to enable comfortableconditions are achieved for all media staff as they maketheir way into and out of the Olympic Park. The crowdflow analysis therefore considers in detail the arrivalphase as media staff come into the MSCP, pass throughthe security accreditation zone, and make their way tothe main media centre or straight out to venues withinthe park. It also includes the departure phase at varioustimes within the day/night and consideration for thetimes of greatest counter-flow between staff enteringthe olympic park and those leaving.Based on pedestrian arrival and departure predictionsfor the project, the SMART team are using specialistdynamic simulation software to forecast queueinglevels and comfort levels around the site. Based onthis work, advice is continually provided to the designteam on areas where it is likely for uncomfortable andundesirable conditions to be achieved. Advice is alsoprovided on the provisions necessary to better enablethe desired levels of service for media clients.SMART Move simulation of crowd movement from transport hubThe SMART team are testing and advising on a multitudeof facilities including platform design, pedestriancrossings (width, waiting space, crossing times etc),security provisions (x-ray/metal detectors and waitingspace), egress and ingress door dimensions, pavementwidths, stair and escalators provisions and much more.Key project informationClientArchitectDatesOlympic Delivery AuthorityAllies and MorrisonOngoingSMART Move simulation of crowd movement through security systemsServices provided by Buro HappoldCrowd flow consultancy and structural engineering.
Maghrabi and Diyafah HotelsMakkah, Saudi ArabiaBuro HappoldBuro Happold Crowd Flow Solutions were invited byYALJ to analyse the pilgrim movements within theMaghrabi and Diyafah hotels. These hotels are locatedapproximately 2-3km from the Holy Mosque in Makkah,KSA. Peak hour scenarios when the hotels are expectedto be at full capacity of 18,000 – 21,000 pilgrims weremodelled. Pilgrim movements were analysed betweenthe hotel and Holy Mosque during evening meal time,afternoon peak during the last day of Hajj as well asduring an evacuation. Dynamic modelling using SMARTMove and Exodus was undertaken.Knowledge gained by the team from previous projectscompleted in the region of Makkah was invaluable tounderstanding the operations of the hotels. Combinedwith demand provided by the wider design team, peakhour demand scenarios for these hotels were generatedto feed into the analysis.Detailed static and dynamic analysis of the lobby level,pedestrian crossing from the bus bay, dining hall leveland vertical transportation elements was carried out.Our assessment reviewed visitor experience, comfortand peak hour density in the hotel. This analysisallowed conclusions to be drawn concerning pilgrimmovements, optimum operations in the dining andconcourse areas, as well as obtaining maximumefficiency in the bus terminal.Key project informationClientYousef Abdul Latif Jameel Co. Ltd(YALJ)Architect CBT Architects (Maghrabi); MichaelGraves & Associates (Diyafah)Dates November 2011 - December 2011Services provided by Buro HappoldCrowd flow modelling.
Imperial War Museum – Spatial MasterplanLondon, UKBuro Happold Crowd flow team was appointed to reviewthe Imperial War Museum Masterplan. With the aim oflowering the main entrance of the museum to providestep-free access, Architect Foster & Partners developeddifferent schemes for the phased construction of theMuseum. Our people movement team was involved inreviewing the final masterplan as well as several interimschemes and additional circulation options.A site survey of pedestrian movements was undertaken,with particular focus on the museum entranceprocedures and utilisation of visitor facilities. Additionaldata was collated to supplement information providedby the client team in order to develop key scenarios anddrivers for the design.The museum occupancy for the peak hour was over1,000 people modelled as individuals and also in groupsof varying sizes. Detailed static and dynamic analysisof the schemes with temporary deck, temporary stairsand alternative entrance passages were tested andrecommendations were fed into the final masterplandesign.The museum consists of various gallery spaces, shopsand cafes. Vertical movement to the various gallerieson the different levels of the museum is via the lifts,stairs and ramps. Our assessments reviewed visitorexperience, comfort and space optimisation in themuseum, particularly focussing on museum entranceand security arrangements as well as general circulation.Final Master Plan - View towards the main entranceOur services were offered at both levels: rapid initialassessments to evaluate the major design options,followed by an ongoing design advice to refine andoptimise the circulation provisions during designdevelopment phase.Key project informationArchitectDatesFoster & PartnersOngoingServices provided by Buro HappoldPeople movement consultancy, fire engineeringconsultancy, building services, structural engineering,sustainability, ground engineering.View of the main gallery and additional circulation option
Expo CityCairo, EgyptBuro HappoldThe Cairo Expo City (CEC) development is designed toreinstate Egypt, and it’s capital, to being the leadingconvention and exhibition venue in North Africa andthe Middle East. The site comprises a multipurposeConvention Centre to accommodate more than 5,000delegates and an exhibition centre of over 60,000capacity, two hotels with 1 000 rooms and office spacein two 33 floor blocks. Huge underground garages,a new metro station and overhead monorail providetransport facilities.The aim of the people movement study on the projectis to design the optimum circulation routes within thedevelopment, accounting for the pedestrian demandsassociated with the metro link, the monorail link, andthe private transport links. We are advising on the spaceplanning and sizing of the connections to these nodesbetween the buildings (macro modelling) and within thebuildings (micro modelling). The work is being carriedout in close collaboration with the related disciplines offire engineering, security and infrastructure, as well asthe exhibition and theatre consultants. We are advisingon the sizing of corridors, stairs, escalators, doors andservice desks. The assessments include reviews of toiletprovisions, bars and restaurant areas.Key project informationClientGeneral Organization for InternationalExhibitions and Fairs (GOIEF)Architect Zaha Hadid ArchitectsProject value $450mDatesOngoingCAIRO EXPO CITY Stage 2 Scheme Design Proposal Report Volume 2
Winspear Opera HouseDallas, USAWinspear Opera House will form part of the DallasCenter for Performing Arts on a 6 acre site in DowntownDallas. The 2200 seat Opera House is being designedwith Foster + Partners and Theatre Projects Consultantsand has a projected completion date of 2009.We worked closely with the Architect and the othermembers of the design team to develop the structuraldesign and propose construction systems for the wholeWinspear Opera House development.During the scheme design phase the orchestra levelstructures (including the orchestra pit) were coordinatedwith the needs of the Theatre Consultantand the design of the stage walls co-ordinated withthe architectural and acoustic needs of the project. Theauditorium roof structure was co-ordinated with thelayout of the auditorium below and the design updatedto allow for a cantilevering screen around the perimeterof the roof.Buro Happold also provided people movement study forthe key circulation scenarios in the opera house: arrivals,interval, and end-of-performance scenarios. Throughrigorous data collection and analysis from a survey atthe Royal Opera House in London, visual simulationmodels were built to investigate the assessment ofcirculation in terms of queues, congestion, waiting timesand comfort at the reception, restaurants, toilets andstairs and corridors.Key project informationClientDallas Centre for the Performing ArtsArchitect Foster + PartnersProject value $108mDates Completion due 2009Services provided by Buro HappoldStructural engineering, ground engineering, facades andcrowd flow consultancy.
Hotel AmericaDubai, United Arab EmiratesBuro HappoldBuro Happold’s specialist modelling and analysis teamSMART is helping the design of the Hotel Americacar-park to achieve the desired capacities and comfortlevels. The aim is to assess the sufficiency of car parkingspaces (and comfort levels in terms of distance totravel / time to park), and interaction of pedestrianswith cars (and comfort levels in terms of frequencyof interactions and length of wait). Using the team’sextensive understanding of crowd behaviour patternsand microsimulation tools such as SMART Move thework is implementing novel approaches to car parklayout design.The network modelling technique provides static aswell as dynamic representation of movements of peoplewithin an enclosed or open space. A ‘static’ networkmodel is first built to get an overview of the flow pastvarious circulation spaces within the space. Detailedsimulation can then be carried out using SMART Move,a dynamic visual simulation tool for the modelling ofpeople movement. SMART Move models individualagents with random behavioural characteristics andallows rapid and accurate simulations of multiplescenarios, thus enabling an optimised design with adefined level of confidence.The key objective of this ongoing work is to producemultiple simulations of the car park with varyingscenarios, population, occupancy levels and origindestinationmatrices. The analysis output is in the formof number of interactions between people and cars, andthe times people take to find a car parking space andfrom there to exit to their destinations. This measureprovides an estimate of the level of service experiencedby the car park user. This measure is used to investigatethe effectiveness of various car parking layout optionsand to optimise the layout.Birds-eye view of pedestrian and car flowKey project informationClientArchitectDatesED HarrisGRAFTOngoingServices provided by Buro HappoldCrowd flow consultancy.SMART Move’s modelling of inter-modal movements
D. Y. Patil UniversityNavi Mumbai, IndiaDr. D. Y. Patil University is intending to develop a Schoolof Management at their faculty in Navi Mumbai. Theclient has engaged Foster + Partners as architects todesign the project. Buro Happold is providing variousprofessional engineering services, including peoplemovement.The project is located at the existing site of thePadmashree Dr. D. Y. Patil University in Navi Mumbai,India. The total gross area of the project is approximately64,000m² and will provide a teaching faculty block atlower levels, residential units at higher levels and abasement car-park.The people flow study assessed the design of the DYPatil University School of Management with respectto its key circulation scheme, focusing on the smoothpassage of students and staff throughout. The includesa full dynamic assessment of a limited number ofscenarios (i.e. arrivals, class changeovers and departures)using Buro Happold’s SMART Move software.Finally, the impact of the lunchtime movements wereassessed.We worked closely together with the architect toimprove the design and to impress the client withhow well the design works in terms of people flow. Aspart of the project a number of impressive animationswere produced to show the movements of studentsthroughout the building spaces. These animations andthe analysis results were presented to the clients atvarious stages of the project, who were impressed withthe workKey project informationClientArchitectDatesDr. D. Y. Patil UniversityFoster + PartnersOngoingServices provided by Buro HappoldStructural engineering, MEP, specialist consultingincluding crowd flow analysis and simulation.
University of ExeterDevon, UKBuro HappoldWilkinson Eyre was appointed by the University ofExeter after winning an invited design competition inOctober 2008 to develop a scheme for the new Forum &University Reception Building.The buildings will house a university entrance andfoyer space, flexible mixed use teaching areas for useby all departments within the University, a new studentservices centre, refurbished library and food court, allto provide a new cultural hub for the university. Thebrief included a ‘state of the art’ 400-seat auditoriumcombined with an equal provision of break-out seminarspaces, which will offer significant out of term timeconferencing facilities.The people flow study assessed the design of theuniversity buildings with respect to its currentcirculation scheme, focusing on the smooth passage ofstudents and staff throughout. It included people flowsimulations to assess the performance of the circulationprovisions within the design, including stairs, corridorand entrances.The study looked at issues such as safety and comfortduring horizontal and vertical circulation as wellas at assembly points adjacent to the lecture halland auditorium entrances. Congestion issues wereconsidered during critical scenarios such as meal breaktimes or lecture theatre changeover.Key project informationClientUniversity of ExeterArchitect Wilkinson Eyre ArchitectsDates Completed 2009Services provided by Buro HappoldStructural engineering, building services engineeringand crowd flow consultancy.
Thomas Deacon AcademyPeterborough, UKThe proposed academy is intended to provide a 2,200pupil secondary school which will replace three existingschools as part of Peterborough Education Authority’sreorganisation of secondary education across the cityand will include new and improved sports and artsfacilities.Pupil movement – a fundamental but often overlookedelement in the design of schools and academies waskey in the design optimisation of this modern school.Using dynamic simulation tools developed in-house,our specialist pupil flow team was able to predict pupiland staff circulation patterns and congestion ‘hotspots’based around the timetable and the proposed layout.The work involved advising on the design optimisationof the circulation space as well as managementmeasures for the safe movement of over 2200 studentsand staff. Issues such as stairs and corridor congestionduring tutor group changeovers were successfullyaddressed in liaison with the design team and otherstakeholders. Careful analysis of flow patterns enabledus to guide the proposed design and buildingmanagement procedures, which results in substantialcost, time and efficiency savings during the lifetime ofthe building.Foster and Partners reported on our work on the ThomasDeacon Academy as: “Buro Happold’s people movementconsultancy has been very good...most innovative…’’Key project informationClientDfES/The Thomas Deacon TrustArchitect Fosters + PartnersDates Completed 2007Services provided by Buro HappoldStructural engineering, building services engineering,civil engineering, geotechnical engineering, planningsupervision, fire engineering, crowd flow consultancyand transport consultancy.
Manchester Metropolitan UniversityManchester, UKBuro HappoldThe purpose of the study is to inform the design andmanagement of the business school with regardsto people circulation, by predicting over, and under,used areas that are not optimal to the performance ofthe school, and thereby provide recommendations toamend this.The study involved an assessment of how the Hubarea works from a safe and efficient student/staff/visitor circulation viewpoint. It focused on the areafrom the Main Entrance through to the two Hub atriaat Ground Floor level, plus the Student Services and ITDrop-In levels on Mezzanine levels which make up theStudent Hub. The Hub is was expected to cater for 7,000students.As part of the initial study a survey was carried out theexisting Business School at the MMU on 6 December2007. The first part of the study focussed on the StudentHub in the new MMUBS. This part of the study involvedan assessment of how the Student Hub area worksfrom a safe and efficient student/staff/visitor circulationviewpoint. It focused on area from the Main Entrancethrough to the two Hub atria at Ground Floor level, plusthe Student Services and IT Drop-In on the first floorwhich make up the Student Hub.The second part of the study investigated the peopleflow circulation provisions on the upper floors (floor 3, 4,5 and 6) of the Business School. This study focussed onrunning worst case scenario simulations and looking atqueue levels and design widths for the main corridorson the upper floors, staircases and area around the lifts.Key project informationClientManchester Metropolitan UniversityArchitects Feilden Clegg Bradley StudiosDates Completed 2008Services provided by Buro HappoldCrowd flow consultancy.
Thomas Clarkson CollegeCambridgeshire, UKBalfour Beatty Construction Northern Limited appointedBuro Happold to carry out an assessment on the pupilmovement aspects of the new design for ThomasClarkson Community College in Cambridge. The workhas been carried out in close consultation with BDPArchitects and the education consultant for the project.The Thomas Clarkson Community College reflectsthe operational and curriculum structure of a newschool. The school design is extensively laid out overa single floor, including three oval shaped LearningCommunities. Each Learning Community will contain acentral semi-covered garden that can be used for pupilsto eat packed lunches etc. There is also a two storeydiamond shaped Hub building containing classrooms,staff facilities, the dining hall and main hall. There isa further two storey block containing the sports hall,DT rooms, and construction classrooms. The school isdesigned to cater for 1950 pupils.The areas of main focus within the study were theentrance doors for each Learning Community and theHub, the corridors and toilets within each LearningCommunity and the Hub, and finally the stairs within theHub and the building containing the sports hall. Each ofthese areas was considered in detail within the analysisin order to assess whether there is a likelihood forsignificant queuing or for the corridors to become highlycongested, with pupils coming to a standstill while theywait for the corridor ahead of them to clear.Key project informationClientBalfour Beatty Construction NorthernArchitect BDP ArchitectsDates Completed 2009Services provided by Buro HappoldCrowd flow consultancy.
Ealing Schools PFILondon, UKBuro HappoldQED Education Environments (Wates Group Limited)appointed Buro Happold to carry out an assessmenton the pupil movement aspects of the new designfor Cardinal Wiseman School and Dormers Wells HighSchool. Both school developments form part of Ealing’sBSF programme.The aim of Ealing’s BSF programme is to transform theborough’s secondary and special schools by rebuildingand refurbishing 14 schools and building one newschool. Building will begin at Cardinal Wiseman andDormers Wells high schools in 2010 with the entireprogramme of work expected to be complete by 2015.Cardinal Wiseman School is designed to cater forapproximately 2000 pupils. It currently consists of anumber of mostly non-interconnected buildings. Aspart of Ealing BSF programme, the Cardinal WisemanSchool will undergo new construction work, plusremodelling and refurbishment of existing buildings andan ICT upgrade. The architects of this school are HLMArchitects.As part of Ealing BSF, the Dormers Wells High Schoolwill be completely rebuilt. The planned capacity of theschool is 1,450 pupils. Dormers Wells High School isdesigned by KSS Group architects.Buro Happold’s crowd modelling team worked closelytogether with both architecture firms and our client(QED Education Environments). For both schoolsmultiple iterations of the pupil movement analysis werecarried out to support the bid on Ealing BSF.Key project informationClientQED Education Environments (WatesGroup Limited)Architect HLM Architects & KSS Group architectsDates Completed 2010Services provided by Buro HappoldCrowd flow consultancy
Camden BSF Swiss Cottage Lift AnalysisLondon, UKThe proposed design of the Swiss Cottage Specialist SENSchool within Camden, London includes a four storeybuilding, catering for approximately 232 pupils, splitover three schools. The school development is part ofthe Camden BSF programme.Buro Happold was appointed to carry out an assessmenton the performance that is likely to be achieved by theproposed lift provisions for the development of theSwiss Cottage School.A key feature of this study was the number of disciplines(people movement, vertical transport, inclusive design,fire engineering) that had an influence on the work anda close collaboration was needed to assist with that.Using all of the co-ordinated data, a SMART Move modelwas developed and multiple sensitivity tests werecarried out.Based on the people movement study the client wasable to understand the maximum queuing levels(time and length) achieved at each lift for each of thecritical scenarios. Appropriate design and managementrecommendations were included.Key project informationClientDatesBAM Construction LtdOngoingServices provided by Buro HappoldStructural engineering, MEP, specialist consultingincluding crowd flow analysis and simulation.
Key PeopleBuro HappoldShrikant SharmaBEng MTech PhD CEng MIMechEShrikant leads SMART Crowd Flow Solutions - Buro Happold’s specialist circulation modellingconsultancy service, helping architects, transport planners, airport planners, urban designers,regulators, developers, fire engineers and security advisors to understand and optimise spacelayout, design and management. It provides a modern approach to how buildings and urbanspaces are designed and managed – from the user perspective – with a focus on comfortable, safe,and efficient environment for effective people movement.Shrikant is a leading consultant on people movement and has led several major crowd flow consultancy projects, insectors ranging from sports stadia to aviations and masterplanning. He has played a major role in the development ofBuro Happold’s people movement modeling capability. He has developed innovative software tools such as SmartMove– a dynamic network simulation tool to model complex scenarios of people movement through a 3D network, andEventCounter – for crowd flow data collection and analysis.Shrikant is actively engaged in the advancements in the crowd flow simulation through rigorous ongoing researchand development. He is currently steering the development of Smart Cities – a multi-consortium project for intelligentdesign and management of urban scale crowd management.David BrocklehurstBEng MSc DEng CEng MIFE PGCEDavid has over ten years of consultancy experience working as a people movement consultant forBuro Happold. As both a skilled crowd flow consultant and long established fire engineer, he hasextensive experience in designing for both normal and emergency conditions.He also believes that good crowd flow modelling and consultancy necessitates a strongunderstanding of pedestrian/crowd behaviour in differing environments (stadia, schools, offices,shops etc) and under differing conditions (night time, where there is alcohol involved etc).In order to maximise his understanding in this field, whilst disseminating knowledge to the wider community, Davidundertook doctoral research into circulation modelling at Loughborough University, gaining an Engineering Doctorateand winning the ICE Safety in Construction Medal for his research. His publications (focusing on flow rates, stadiamodelling, and schools modelling) provide a valuable resource for other researchers and analysts. He has led peopleflow consultancy on many high profile projects such as Ascot & York Racecourses and the Kings Waterfront masterplanningand continues to work in many sectors.
Jonathan HallBEng, MScJonathan is a senior consultant in Buro Happold’s SMART Crowd Flow Solutions team. He has 8years experience in the fields of transport and people flow, having worked for local governmentand consultancies both in the UK and New Zealand.Jonathan combines a strong project management background with multi-sector experience inpeople flow. His notable projects include the London 2012 Olympic Paralympic Games, for whichhe worked for over 4 years on numerous aspects. This included working on several venue design teams, design of theOlympic Park and overlay, Stratford stations management and operations and links between event ticketing and crowdflow.Jonathan’s key skills revolve around his practical problem solving ability, combined with a strong analytical approach.He is fully versed in several pedestrian modelling packages including Legion.Jonathan also has extensive experience modelling transport interchanges, including Crossrail Custom House station,North Greenwich Station and Bank Underground Station.Jon Dare-WilliamsBEng (Hons) Civil Engineering MSc TransportJon has produced a wide variety of reports including an Interim Transport Plan, TransportAssessments for development, Travel Plans, accident analysis reports, policy guidance notes,committee reports and community transport studies. Jon has attended the full RoSPA AccidentInvestigation and Prevention course. As part of the planning process Jon has been involved inSection 106 and Section 278 negotiations.Technically, Jon is proficient in the use of industry modeling packages such as TRANSYT and LINSIG and has a workingknowledge of SATURN, Micro-simulation and PEDROUTE and has developed spreadsheet transport models for majormasterplanning developments. Jon has designed and implemented a variety of transport management measuresincluding traffic calming schemes, signalised and priority junctions, bus priority, pedestrian and cycle schemes. This hasalso included attendance at public consultation and design of associated consultation material.
COPENHAGENBERLINWARSAWEDINBURGHGLASGOWLEEDSMANCHESTERBIRMINGHAMBELFASTBATHLONDONMUNICHSAN FRANCISCOLOS ANGELESCHICAGOBOSTONNEW YORKHONG KONGMUMBAIPUNEDUBAIABU DHABICAIROKUWAITJEDDAHRIYADHShrikant SharmaBuro HappoldCamden MillLower Bristol RoadBathBA2 3DQTelephone: +44 (0)1225 320600Mobile: +44 (0)7900 565848Email: firstname.lastname@example.orgStructural Engineering Building Services / MEP EngineeringGround Engineering Civil Engineering Specialist Consulltingsmart.burohappold.comAbu DhabiBathBelfastBerlinBirminghamBostonCairoCopenhagenDubaiEdinburghGlasgowHong KongJeddahKuwaitLeedsLondonLos AngelesManchesterMoscowMunichNew YorkPuneRiyadhTorontoWarsaw