Henrik Svanes præsentation - Dansk Facilities Management

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Henrik Svanes præsentation - Dansk Facilities Management

DFDS Connecting Europe


DFDS OrganisationCEOPeopleand ShipsCFOSustainability &Public affairsTechnicalOrg.MarineCommuni-Crewing Global HRSCM IT Legal FinanceStandardscationsLogistics DivisionShipping DivisionDivisionCFOVP SalesFreight SalesSolutionsDivisionCFOVessel poolPassengerCompetenceCenterBUContinentBUNordicBUUK andIrelandBUNorth SeaBUBaltic SeaBUChannelBUFrance &MediterraneanBUPassenger


DFDS sejler med passagerer


DFDS sejler med færger på Kanalen


Supply Chain Solutions8 terminals3,300 trailers


Environmental Policy• DFDS is committed to reducing itsenergy consumption and impact on theenvironment by improving itsoperations and activities on an ongoingbasis.• We will regularly record and analyseour energy consumption andenvironmental impact, and disseminateinformation about DFDS environmentalpolicy among our staff in order toensure a high degree of awarenessabout environmental issues.• We will continuously develop andextend our technical expertise in orderto ensure constant progress towardsmore sustainable operations.


THE DFDS WAYDFDS’ ValuePropositionWhat we willdeliver”DFDS operates the widest and most reliable integrated shipping andlogistics network in Europe. Our customers value the easy access andpositive experience of our freight and passenger offerings.The people in DFDS continue to deliver efficient and innovativetransportation services for our customers as they have done since 1866”THE DFDS WAYOur operatingmodelHow we workCustomerdrivenContinuousimprovementBest practiceLeveragingscalePerformancecultureOur behavioursHow we actWe careWe serve our customers with passionWe listen before making decisionsWe do what we say we’ll doIf we see a problem, we fix itWe learn, develop, and improve every day


Velkommen til DFDS House


DFDS House – Sundkrogsgade 11, 2100 Kbh ØProjektudvikler:Arkitekt:Lejerrådgivere:Entreprenør:Ingeniør:Landskabsarkitekt:Ejer/investor:Areal:Etager:Antal medarbejdere:Sjælsø Entreprise A/SDissing + Weitling A/SSIGNAL arkitekter ApS og Birch & Krogboe A/SKPC Byg Øst A/SNiras A/SJeppe Aagaard AndersenSAMPENSION7.850 kvm + 2.700 kvm kælder5 + kælder360 – ca. 22 kvm. pr. medarbejderSundkrogsgade 11 er DFDS’ tredje adresse i København i løbet af Selskabets146-årige historie.De to foregående var Bredgade 33 fra 1866 til 1872 og Sankt Annæ Plads 30 fra1872 til 2003.


Facility ManagementWe learn, develop, and improve every day


Facility ManagementHSDFDS A/SArbejdsmiljøorganisationDFDS GroupArt & HistoryDFDS Terminal CPH.Facility ServiceSommerhuse/FerielejlighederDFDS HouseFacility ServiceDFDS RestaurantReception


Environmental InitiativesBuildings / Warehouses / Terminals• Lower wattage, high energy efficientlighting in offices and warehouses• Liquid refrigeration pumps in temperaturecontrolled warehouses reducing energyconsumption up to 40%• Waste management & recycling at our sites


PropertyFacilitiesRengøringLokaleoptimeringAffaldshåndteringMiljøVagt & sikkerhedIf we see a problem,we fix itInventar købOmbygningerFlytningerDriftsoptimeringVedligehold styringEjendomsadministration


ServiceFacilitiesPost håndteringPrint og tryk opgaverPakke håndteringKurer transporterWe do what we saywe’ll doBanner og plakaterVisitkort for koncernenKørsels opgaverSkibstegningerOpfølgning på kopimaskiner


ReceptionFacilitiesTelefon DFDS A/SCaféerne (kaffe/te)Telefon LogisticsNorgeWe careMøderumsopfølgningTelefon DFDS ASNorgeOpdatering afcentral telefonbogSommerhus administrationBlomsterGæstemodtagelse


RestaurantFacilitiesMorgenmadReceptionerFrugtordningFrokostWe serve ourcustomers withpassionKaffe/te konceptMøde snackEftermiddagssnackMøde lunchKost politik


FM Opgaver som går på tværs af den internationale struktur•Kontormøblering DubaB8•Møderum (Land – skib) Pronestor•Internationalt Academy•Miljø- & Affaldshåndtering WPM•Kopi/print løsninger Konica Minolta•Kontorartikler Lyreco•Tegningshåndtering/opdatering CAD•Kunst/udsmykning•Skibe•Backoffice•Kopi/print•Affald•Møbler•Terminaler/lagre•Energy•Kopi/print•Affald• Int. Salgskontorer•Energy•Kopi/print•Lejemål•Kunst•Printcenter Inhouse•Lejemål (oversigt/forpligtelser)


Møderum skib/land/skib


Facility ManagementWe listen before making decisions


HS background•Shipping Trainee ØK 4 years•Finance & Education (Group Accounts) DFDS 5 years•Department Manager (Group Accounts) DFDS 6 years•Department ManagerShipping Operations DFDS 6 years•General ManagerOnBoard Sales (Catering & Hotel) DFDS 10 years•Vice Precident, FinanceSeaways Management Group DFDS 2 years•Business Manager (Group HR) DFDS 3 years•Business Manager (Facility Management) DFDS 2 years (Oct. 2010)

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