Republic of Croatia

• Micro credits for unemployed and disadvantaged groups in order to start a business;• Knowledge and skills for of SMEs’ adaptability;• Focused vocational education and counseling.1.3. Strengthening the operation and life-long guidance of CES and other labour market supportmechanisms• Enhancement of operations of CES central and regional structures;• Upgrading of the services provided by the CES;• Strengthening life-long guidance.1.4. Strengthening of the occupational health and safety at work• Support for the development of institutions;• Raising awareness and enhancing knowledge of all actors in health and safety at work;• Support for solving health and safety at work problems related to injuries at work, occupational andwork-related diseases and sick-leave, return to work problems, workers with disability;• Development and provision of preventive programs;• Support for applied research in health and safety at work;• Capacity building.Potential Beneficiaries• Potential beneficiaries per type of operations are:1.1. Implementation of active labour market measures through national and local initiatives• CES (department for the implementation)• Chambers• Trade unions• Employers’Associations• Regional development agencies• Business Incubators• Unemployed, in particular young unemployed• Training providers• Private sector employers1.2. Supporting the entrepreneurship development and improving SMEs and crafts competitiveness• Regional employment offices• Chambers• Counties and municipalities• Trade unions• Employers associations• Regional development agencies• Business incubators• Workforce wishing to develop their own business• Entrepreneurship / training support institutions• Banks, selected for their sustainability1.3. Strengthening the operation and life-long guidance of CES and other labour market supportmechanisms• CES (department for the implementation)• CES (nation-wide structure)• Unemployed workforce• Chambers• Counties and Municipalities3OPERATIONAL PROGRAMME HUMAN RESOURCES DEVELOPMENT 2012-2013

• Trade unions• Employers’ Associations• Regional development agencies• Business incubators1.4. Strengthening of the occupational health and safety at work• Ministry of Health and Social Welfare• Croatian Institute of Health Protection and Safety at Work• Croatian Institute for Public Health• Croatian Health Insurance Institute for Health Protection at Work• Ministry of Economy, Labour and Entrepreneurship• State Inspectorate• Faculty of Medicine• Polytechnics/Colleges in Safety at Work• Associations of professionals in health and safety at work• Employers’ associations• Trade Unions• Enterprises• Employed workforcePriority Axis 2 – Reinforcing social inclusion of disadvantaged groups and people with special needsSpecific objectivesThe goal of Priority axis 2 is to promote social and professional integration of less favorite groups of peopleand people with special needs and intents to support the implementation of specific interventions under thefollowing specific objectives:• Improvement of social inclusion of persons at disadvantage in educational institutions;• Support social inclusion of disadvantaged groups through facilitation of their access at the labourmarket;• Development of social services and the capacity of their providers in combating social exclusion andpoverty.The target groups of the interventions under the Priority axis 2 are:For educational interventions:Roma students, students with disabilities, students with behavioural problems and/or learning difficulties, early schoolleavers or young people at risk of becoming early school leavers; students with poor socio-economic conditionsand/or dysfunctional families.For employment interventions:Long-term unemployed social assistance beneficiaries, unemployed persons with disabilities, Roma, former addicts,the homeless, ex prisoners, persons living in households which revenue per household member is lower than socialassistance threshold and other long term unemployed with specific additional risk of social exclusion, elderly anddisabled persons, mentally ill persons, victims of family violence, disadvantaged youth.Operational objectives2.1. Supporting access to education by groups with special needs4OPERATIONAL PROGRAMME HUMAN RESOURCES DEVELOPMENT 2012-2013

• Promote social inclusion of persons at disadvantage in educational institutions;• Facilitate inclusion of pupils/students at disadvantage in educational institutions through different tailormadeactivities;• Improve capacity of schools/their staff in integration of children/youth at disadvantage in education;• Develop new teaching materials for the pupils/students with disabilities;• Support innovative projects aimed at persons at disadvantage in educational institutions.2.2. Supporting access to employment of disadvantaged groups• Promoting sustainable employment of people with disabilities and other people at disadvantaged;• Actions in the field of social economy2.3. Supporting the development of social services and the capacity of their providers in combatingsocial exclusion and poverty (including the improvement of employment opportunities)• Support to the further implementation of reform activities in the social welfare sector;• Empower community-based social services for groups in a disadvantage;• Support families with dependent family members in the reconciliation of working and family life;• Support social inclusion of youth at a disadvantage.• Support innovative as well as tailor-made activities aimed at development of youth’s skills and selfesteemas well as their empowerment;Potential BeneficiariesPotential beneficiaries per type of operations are:2.1. Supporting access to education by groups with special needs• Ministry of Science, Education and Sports (MoSES)• All Higher Education Institutions• VET schools• Disadvantaged persons with special educational needs• Non-governmental organisations active in relevant fields• Preschool Education Institutions, Primary and Secondary schools• NGOs dealing with persons with disabilities• Counties and municipalities• Enterprises• Centers for education and rehabilitation of students with disabilities• City administrative offices for detention reform institutions• Family Centers at the county level2.2. Supporting access to employment of disadvantaged groups• Ministry of Health and Social Welfare• Croatian Employment Service• CSO’s• Regional employment offices• Social institutions• Chambers• Trade unions• Employers’ Associations• Counties• Municipalities• Local and regional development agencies• Enterprises• Other institutions and organizations in the scope of social inclusion and labour market5OPERATIONAL PROGRAMME HUMAN RESOURCES DEVELOPMENT 2012-2013

2.3. Supporting the development of social services and the capacity of their providers in combatingsocial exclusion and poverty (including the improvement of employment opportunities)• Ministry of Health and Social Welfare• Social welfare institutions• CSOs• Regional employment offices• Chambers• Trade unions• Employers’ Associations• Counties• Municipalities• Local and regional development agencies• Enterprises• Private and public education and training institutions and other institutions and organisations in the fieldof social inclusion or related to local labour marketsPriority Axis 3 – Enhancing human capital in education and in Research and DevelopmentSpecific objectivesThe overall objective of Priority Axis 3 is to support the development of reforms in education and trainingsystems in order to improve the quality of the education system and harmonize it with the European standards.The general aims and principles of Croatia’s national educational system are laid down in the Education SectorDevelopment Plan (ESDP) 2005-2010, which is co-ordinated by the Ministry of Science, Education and Sports(MoSES). For achieving the aforementioned objective, the following specific objectives contribute to this end:• enhancement of the educational system;• development of the Croatian Qualifications Framework to support lifelong learning concept;• development of human potential in research and innovation and support of networking, cooperation andtransnational cooperation between universities, institutes and enterprises.Operational objectives3.1. Enhancing the educational system• Strengthening the Educational institutions with the aim of increasing quality and access to education;• Quality of educational services improved by implementing reforms based on strategies, with a view ofraising people’s responsiveness to the needs of a knowledge-based society;• Establishment of mechanisms for the development of a quality assurance system;• Strengthening VET;• Harmonization of Adult and Higher Education system with labour market needs and social inclusionprinciples;• Further development of Teacher Training system.3.2. Further development of the Croatian Qualifications Framework to support lifelong learning concept• Strengthening the CROQF• Strengthening the Lifelong Learning system3.3. Development of human potential in research and innovation and support of networking, cooperationand internationalisation activities between universities, institutes and enterprises6OPERATIONAL PROGRAMME HUMAN RESOURCES DEVELOPMENT 2012-2013

• Further development and increased mobility of human (and especially young) potential in research andinnovation;• Support of mobility, connectivity and cooperation to outstanding young scientists and professionals fromCroatia to visit research and development facilities abroad.Potential BeneficiariesPotential beneficiaries per type of operations are:3.1. Enhancing the educational system• All Higher Education institutions• Education and Teacher Training Agency (ETTA)• Ministry of Science, Education & Sports (MoSES)• Teachers and non-teaching staff (principles and education specialists) in pre-primary institutions,primary and secondary schools• VET secondary schools• MoSES Department for Quality Assurance in Secondary Education• Educational Agencies• National Centre for External Evaluation of Education• Universities• Research centres• Adult education institutions3.2. Further development of the Croatian Qualifications Framework to support lifelong learning concept• All Higher Education institutions• AVET and the Agency for Adult Education• Education and Teacher Training Agency (ETTA)• Ministry of Science, Education & Sports (MoSES)• Teachers and non-teaching staff (principles and education specialists) in pre-primary institutions,primary and secondary school• VET schools• MoSES Department for Quality Assurance in Secondary Education• Educational Agencies,• The Ministry of Tourism• Professional associations, tourist boards and state offices at the regional level• National Centre for External Evaluation of Education• Universities• Research centers• Adult education institutions• Adult education institutions (primary and high schools, open universities etc)• Employers' Associations• Trade Unions3.3. Development of human potential in research and innovation and support of networking, cooperationand internationalisation activities between universities, institutes and enterprises• Universities and research institutes• Technology based SME’s• R&D centers• Public administration7OPERATIONAL PROGRAMME HUMAN RESOURCES DEVELOPMENT 2012-2013

Priority Axis 4 – Strengthening the role of Civil Society for better governanceSpecific objectivesThe objective of Priority axis 4 is to support and reinforce civil society, an issue that will be achieved by thefollowing general targets:• Enhancement of the quality of social dialogue;• Increasing the capacity and strengthening the role of the Civil Society Organisations (CSOs) andbuilding their capacities and partnerships on national, regional and local levels;The specific objectives of the Priority Axis 4 are as follows:• Increase of the effectiveness and sustainability of the social dialogue partners and improve theirorganisational abilities to contribute positively to the quality and continuity of the bi- and tri-partite socialdialogue process;• Support small CSOs and grass-roots organisation in implementing community development initiativesaimed to facilitate employment and good governance on the local level;• Strengthening capacities of civil society organizations active in the field of provision of social servicedelivery by developing their internal capacity and ability to provide social services;• Increase effectiveness and sustainability of the CSOs in undertaking independent advocacy initiatives;• Strengthen the role of CSOs in promotion of volunteering as a common and social value;• Support regional support structures aimed at providing information, counseling services, education andother types of support to the CSOs at local level.Operational objectives4.1. Promotion of Social Dialogue• Reinforcement of the national and regional institutions and organizations of social dialogue through e.g.strengthening of their administrative and expert resources, improving the functioning of the informationsystems and improving the functioning of the social partner’s organizations through e.g. developmentand improvement of programmes;• Preparation and implementation of programmes oriented towards the development of social dialogue;creation and implementation of training programmes for social partners’ experts;• Support for the participation of social partners in activities at the European level;• Creation and support for territorial and sector networking within the social partners;• Support of analysis of draft legal acts and draft policy documents, and elaboration of positions in socialdialogue;• Promotion and dissemination of best practices on the cooperation between public administration andsocial partners preparation and realization of informational campaigns and transfer of best practisesfrom national level to local level;• Strengthening the competences of the public administration personnel in area of cooperation with socialpartners;• Monitoring and evaluation of cooperation between public administration and social partner institutions;• Studies, analyses and research on social dialogue, notably sectoral dialogue;• Training of mediators in individual labour disputes and setting up of mediation centres on county level.8OPERATIONAL PROGRAMME HUMAN RESOURCES DEVELOPMENT 2012-2013

4.2. Strengthening the role of Civil Society Organisations for socio-economic growth and democraticdevelopment• Support small CSOs and grass-roots organisation in implementing community development initiativesaimed to facilitate employment and good governance on the local level;• Increase effectiveness and sustainability of the Croatian CSOs and in undertaking independentadvocacy initiatives;• Strengthen the role of CSOs in promotion of volunteering as a common and social value;• Support regional support structures aimed at providing information, counseling services, education andother types of support to the CSOs at local level.Potential BeneficiariesPotential beneficiaries per type of operations are:4.1. Promotion of Social Dialogue• Government Office for Promoting Social Dialogue• Employers' Associations and their regional, local and sectoral branches• Trade Unions and their regional, local and sectoral branches• Economic and Social Committee• Counties and Municipalities• NGOs4.2. Strengthening the role of Civil Society Organisations for socio-economic growth and democraticdevelopment• Government Office for the Cooperation with NGOs• NGOs• Employers' Associations• Trade Unions• Counties and MunicipalitiesPriority Axis 5 – Technical assistanceSpecific objectiveProvision of assistance for the management and implementation of the Operational Programme Human ResourcesDevelopment.Operational objectives5.1 Management of the OP and administrative capacity building5.2 Project development and support to the preparation of the next programming period9OPERATIONAL PROGRAMME HUMAN RESOURCES DEVELOPMENT 2012-2013