Georgia Quality Management System - Department of Behavioral ...

dbhdd.georgia.gov

Georgia Quality Management System - Department of Behavioral ...

GQMS Year 3 Annual ReportJuly 2010 – June 2011True ChoiceThe True Choice training module was developed and presented in collaboration with Human ServicesResearch Institute (HSRI). The goal of the training was to empower individuals and their families tomake meaningful choices and also to offer providers guidance on how to assist those they support tomake meaningful choices. Participants were given information on how to value the decision-makingprocess and how to make important choices in their lives. Providers received training on how to supportindividuals in exploring options so that choosing one option over another is meaningful. Finally,participants learned to identify ways of helping individuals gain confidence; strategies were taught soproviders can offer support while individuals gain experience in making important choices.Goals to ActionThis presentation was designed for all members of a person’s support team. The focus was to developgoals and action plans based on what is important to and important for the individual and on how todevelop person centered goals, objectives and strategies.Documentation 101: Template TrainingIn preparation for this training the original documentation workgroup was re-established to continue toassist providers with documentation that not only reflects the person but also meets the dictatedstandards. The Department of Community Health agreed to allow this workgroup to develop a templateproviders could use to document services and supports. With extensive collaboration from the Divisionof Developmental Disabilities, Department of Community Health and other stakeholders, the workgroupdeveloped templates that met all billing standards and requirements, and could also be used to identifywhat mattered most to the person served and evaluate the effectiveness of services.Once approved training was developed to assist providers in utilizing these specific templates. Theyprovide a place to capture daily notes, weekly notes, and monthly quality assurance tracking for servicesand supports provided to individuals. During the training, providers were informed that using thetemplates was not mandatory and did not guarantee the provider’s documentation would be incompliance with the standards.Other Training UpdatesIn an effort to improve training for all stakeholders in Georgia, the Division hired a Training Coordinatorand several training specialists. Delmarva collaborated with the newly formed training team to discusshow the team could take over some critical training presentations. As of June 2011 the Division’straining team will assimilate the following presentations into their curricula:• Goals to Action,• Social Connections• Documentation 101: Template Training________________________________________________________________________________________________August 31, 2011 17

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