AHRI RFC OM

ROOM FAN-COIL UNITSCERTIFICATION PROGRAMAHRI RFC OM – JANUARY 20122111 Wilson Blvd, Suite 500Arlington, Virginia 22201(703) 524-8800Sponsored and administered by:

CERTIFICATION OPERATIONS MANUAL FORROOM FAN-COIL UNITS CERTIFICATION PROGRAMTABLE OF CONTENTSSECTIONPAGE1 Program Overview1.1 Applicable Rating Standard .......................................................................................... 11.2 Product Definitions ........................................................................................................ 11.2.1 Room Fan-Coil Unit ............................................................................ 11.2.1.1 Free Delivery Units ................................................... 11.2.1.2 Furred-in Units .......................................................... 11.2.1.3 High-Static Units ....................................................... 11.3 Program Scope ............................................................................................................. 11.4 Intended Market ............................................................................................................ 11.5 Basic Model Groups (BMGs) ........................................................................................ 11.5.1 Optional BMG Subdivision .................................................................. 12 Qualification Process2.1 Original Equipment Manufacturer (OEM) Applicants .................................................... 2STEP 2.1.1 Certification Application Package ....................................................... 2STEP 2.1.2 Processing Application Package ........................................................ 2STEP 2.1.2.1Performance Certification Agreement for OriginalEquipment Manufacturer (OEM Agreement) ............ 2STEP 2.1.2.2 Participation and Licensing Fee Invoice ................... 2STEP 2.1.3 Selection and Acquisition of Test Samples ......................................... 2STEP 2.1.3.1 Number of Qualification Tests .................................. 2STEP 2.1.3.2Acquisition of Qualification Test Samples/SelectionCriteria ...................................................................... 2STEP 2.1.4 Qualification Testing ........................................................................... 2STEP 2.1.4.1 Operating Tests ........................................................ 2STEP 2.1.4.2 Successful Completion of All Qualification Tests ..... 3STEP 2.1.4.3 First Sample Qualification Test Failure ..................... 3STEP 2.1.4.4 Second Sample Qualification Test Failure................ 3STEP 2.1.5 Welcome to the Program .................................................................... 32.2 Private Brand Marketer (PBM) Applicants .................................................................... 3STEP 2.2.1 Certification Application Package ....................................................... 3STEP 2.2.2 Processing Application Package ........................................................ 3STEP 2.2.2.1Performance Certification Agreement for PrivateBrand Marketer (PBM Agreement) ........................... 3STEP 2.2.2.2 OEM Agreement on Behalf of the PBM Applicant .... 3STEP 2.2.2.3 Licensing Fee Invoice ............................................... 3STEP 2.2.3 Welcome to the Program .................................................................... 43 Equipment Selection and Testing3.1 Annual Testing Requirement ........................................................................................ 43.2 Location of Tests ........................................................................................................... 43.3 Selection of Test Samples ............................................................................................ 43.4 Method of Acquiring Test Samples ............................................................................... 43.5 Sample Acquisition Timeframe ..................................................................................... 43.5.1 U.S. and Canadian Participants .......................................................... 43.5.2 International Participants .................................................................... 4

3.6 Participant’s Required Equipment Provisions ............................................................... 43.6.1 Free Delivery Units ............................................................................. 43.6.2 Furred-in Units .................................................................................... 43.6.3 High-Static Units ................................................................................. 43.7 Certified Data ................................................................................................................ 53.8 Verified Data ................................................................................................................. 53.9 Test Failures ................................................................................................................. 53.9.1 Operating Tests .................................................................................. 53.9.1.1 Insulation Efficiency Test .......................................... 53.9.1.2 Low Voltage Test ...................................................... 53.9.2 Options Following 1 st Sample Failure ................................................. 53.9.3 Options Following 2 nd Sample Failure ................................................ 53.10 Consequences for Improper Ratings ............................................................................ 63.10.1 Double Selection Mode Requirements ............................................... 63.10.2 Probation Mode Requirements ........................................................... 63.10.3 Penalty Mode Requirements ............................................................... 64 Challenge Tests ........................................................................................................................ 65 AHRI Directory of Certified Product Performance5.1 Publication of Ratings in Certified Directory ................................................................. 65.2 Data Forms ................................................................................................................... 66 Assessment and Payment of Certification Fees6.1 Equipment Delivery/Disposal Fees ............................................................................... 67 Issuance of Violations and/or Termination ........................................................................... 68 Program Hierarchy, Complaints, and the Appeals Process ................................................ 79 Proper Use of the AHRI Certification Mark and Claims to Certification ............................. 7Appendices and FormsAppendix A Data Sheets .................................................................................................................. 8Appendix B Sample Manufacturer’s Decision Forms ....................................................................... 9

RFC OM – JANUARY 20121. Program Overview1.1 Applicable Rating Standard. It is mandatory for program Participants to comply with theprovisions of the latest edition of ANSI/AHRI 440-2008, Performance Rating of Room Fan-Coils(Standard). A copy of the Standard is available for download from the AHRI website, www.ahrinet.org.1.2 Product Definitions.1.2.1 Room Fan-Coil Unit. A factory-made assembly which provides the functions ofcooling, heating, or cooling and heating, but which does not include the source of cooling orheating. This device is designed for free-delivery of air into a room, but may be applied withminimal duct work having a static resistance generally not exceeding 0.25 in H 2 O [62 Pa]. Thesedevices may be designed for furred-in application, or with an enclosure for application within theconditioned space.1.2.1.1 Free Delivery Units. Free Delivery Units are Room Fan-Coilsfurnished with both integral filters and grilles on the unit.1.2.1.2 Furred-in Units. Furred-in Units are Room Fan-Coils intended to beinstalled above a ceiling, within a side wall, or with a discharge grille. It may or maynot have provisions for a filter.1.2.1.3 High-Static Units. High-Static Units are Room Fan-Coils intended tobe installed with ductwork and designed to function at 0.20 in H 2 O [50 Pa] externalstatic pressure and above.1.3 Program Scope. This program applies to 50 Hz and 60 Hz Room Fan-Coil Units, as defined inSection 1.2, for which published ratings are available.1.4 Intended Market. The Intended Market for this Certification Program, where the Standardapplies, includes all products defined in Section 1.3 that are sold for use in the U.S. and Canada (U.S.,U.S. Territories, and Canada).1.5 Basic Model Groups (BMGs). A Participant’s listing shall be grouped by BMG. At a minimum, aBMG is a regular range of units having the same frequency, the same relative arrangement of parts, andthe similar geometry parameters in common as stated below:• The same frequency;o 50 Hz, oro 60 Hz.• The same relative arrangement of parts; ando vertical,o horizontal, oro vertical high rise.• Similar geometry parameters in common.o coil configuration,o blowers, ando motor speeds.A unit of a given nominal air flow (cfm) is a model within a BMG and shall be listed separately in the AHRIDirectory of Certified Product Performance (Directory).1.5.1 Optional BMG Subdivision. Manufacturers have the option to increase the numberof BMGs to separate groupings of units having the same mounting arrangement or otherengineering considerations such as:• exposed or recessed units;1

RFC OM – JANUARY 2012• floor mounted, wall mounted, or ceiling mounted;• number of coil rows; or• unit type (Free-Delivery, Furred-In, High-Static).If the BMG grouping described in Section 1.5 is not increased, units of different unit types,mounting arrangements, and different airflows shall be units within the same BMG.2. Qualification Process2.1 Original Equipment Manufacturer (OEM) Applicants. With the additions noted below, the OEMqualification process shall proceed according to the AHRI General Operations Manual, Section 4.STEP 2.1.1 Certification Application Package. In addition to the Application for AHRI Certificationand Annual Sales Volume Form noted in the AHRI General Operations Manual, Section 4, STEP4.1, Applicants shall submit the following documentation to AHRI:• Form RFC-DS1, This is a product data submittal package. The intent of thesedocuments is to accurately reflect all products which are intended forcertification in AHRI's 440 Certification Program. The Excel workbook shall becompleted correctly, in its entirety and returned to AHRI, before any sampleselections for qualification testing can be made. This form shows how theParticipant’s data shall be shown in the Directory; and• One (1) test report for each BMG. Applicant shall submit one (1) test report foreach BMG using Form RFC-DS2 (refer to Appendix A).STEP 2.1.2 Processing Application Package.STEP 2.1.2.1 Performance Certification Agreement for Original EquipmentManufacturer (OEM Agreement). No further action required beyond that listed inSection 4, STEP 4.2 of the AHRI General Operations Manual.STEP 2.1.2.2 Participation and Licensing Fee Invoice. Payment of theParticipation and Licensing Fee is due within 30 calendar days of the invoice issuedate. Testing shall not be conducted until the invoice is paid in full. No further actionrequired beyond that listed in Section 4, STEP 4.2 of the AHRI General OperationsManual.STEP 2.1.3 Selection and Acquisition of Test Samples.STEP 2.1.3.1 Number of Qualification Tests. 20% of an Applicant’s BMGs shall betested, with a minimum of two (2) models. Fractional numbers shall be rounded up tothe next whole number. (Example: 20% of 11 BMGs is 2.2 so the Participant wouldhave 3 tests.)STEP 2.1.3.2 Acquisition of Qualification Test Samples/Selection Criteria. Within60 calendar days of a request from AHRI, the Applicant shall have samples availablefor selection. Samples shall be acquired in accordance with Section 3 of this manual.STEP 2.1.4 Qualification Testing. AHRI shall supply the Independent Third-party LaboratoryContracted by AHRI (Laboratory) with the Published Ratings. The Laboratory shall conduct thetesting of the samples in accordance with the Standard, against the Published Ratings.STEP 2.1.4.1 Operating Tests. In addition to the Performance Rating tests, thefollowing Operating Tests shall be conducted for all qualification tests:2

RFC OM – JANUARY 2012• Insulation Efficiency Test. If the initial failure is the InsulationEfficiency Test and the Laboratory was able to achieveconditions necessary to conduct a valid test, the Applicantshall elect to have a second sample tested. However, if theLaboratory cannot achieve conditions necessary to conduct avalid Insulation Efficiency Test, a failure shall not be assessed.• Low Voltage Test. If the initial failure is the Low Voltage Test,the Applicant shall elect to have a second sample tested.If any of these samples fail any of the Operating Tests, the second sample selectedshall pass in order to qualify into the program. If the second sample does not pass,then that model and BMG shall not be entered into the Directory and the Applicantshall cease production and sale of the failed model in order to qualify into thecertification program. A new sample will be selected and tested to continue thequalification process.STEP 2.1.4.2 Successful Completion of All Qualification Tests. If all qualificationtests pass, proceed to STEP 2.5.STEP 2.1.4.3 First Sample Qualification Test Failure. Refer to Section 4, STEP4.4.2 of the AHRI General Operations Manual for details regarding the first samplequalification failure options:STEP 2.1.4.4 Second Sample Qualification Test Failure. Refer to Section 4, STEP4.4.3 of the AHRI General Operations Manual for details regarding the secondsample qualification failure options.STEP 2.1.5 Welcome to the Program. No further action required beyond that listed in Section 4,STEP 4.5 of the AHRI General Operations Manual.2.2 Private Brand Marketer (PBM) Applicants. With the additions noted below, the PBM qualificationprocess shall proceed according to the AHRI General Operations Manual, Section 5.PBM Applicants are not required to undergo qualification testing. PBM product certification is contingentupon the certification of the associated OEM product.STEP 2.2.1 Certification Application Package. In addition to the Application for AHRICertification Form noted in the AHRI General Operations Manual, Section 5, STEP 5.1,Applicants shall submit the following documentation to AHRI:• Certified product data sheets noting PBM/OEM equipment match-upsSTEP 2.2.2 Processing Application Package.STEP 2.2.2.1 Performance Certification Agreement for Private Brand Marketer(PBM Agreement). No further action required beyond that listed in Section 5, STEP5.2.1 of the AHRI General Operations Manual.STEP 2.2.2.2 OEM Agreement on Behalf of the PBM Applicant. No further actionrequired beyond that listed in Section 5, STEP 5.2.2 of the AHRI General OperationsManual.STEP 2.2.2.3 Licensing Fee Invoice. Payment of the Licensing Fee is due within30 calendar days of the invoice issue date.3

RFC OM – JANUARY 2012STEP 2.2.3 Welcome to the Program. No further action required beyond that listed in Section 5,STEP 5.3 of the AHRI General Operations Manual.3. Equipment Selection and Testing3.1 Annual Testing Requirement. 20% of a Participant’s BMGs shall be tested annually, with aminimum of two (2) models. Fractional numbers shall be rounded up to the next whole number.(Example: 20% of 11 BMGs is 2.2 so the Participant would have 3 tests.)3.2 Location of Tests. Testing shall be performed at the Laboratory. The test sample shall beinstalled in the Laboratory test facility in accordance with the Participant’s published installationinstructions. These instructions may be provided in either printed or electronic format.3.3 Selection of Test Samples. Selections shall be made based on data contained in the Directory.AHRI shall specify specific model numbers of the units that are to be selected for testing from all availablemodels contained in the Directory. The number of models chosen shall be equal to the annual testingrequirement calculated in Section 3.1. AHRI shall inform the Participant, in writing, of the sample(s)selected for test in the annual test requirement selection letter.3.4 Method of Acquiring Test Samples. AHRI or Laboratory personnel shall make a random selectionof a sample from the Participant’s stock units of no fewer than (2) two units; or a Random ComponentSample Selection for build-to-order units. Participant shall complete and submit Form RFC-SEL1 within30 calendar days of the date of the annual test requirement selection letter, sent by AHRI. Laboratorypersonnel shall randomly select stock units within 60 calendar days of the annual test requirementselection letter by AHRI. Selected samples shall be shipped to the Laboratory and shall be accompaniedby the Participant’s published installation instructions in either printed or electronic format. Refer toSection 9 of the AHRI General Operation Manual.3.5 Sample Acquisition Timeframe.3.5.1 U.S. and Canadian Participants. The Participant shall deliver the selected sample(s)to the Laboratory within 14 calendar days of random selection by Laboratory personnel.3.5.2 International Participants. The Participant shall deliver the selected sample(s) to theLaboratory within 30 calendar days of random selection by Laboratory personnel. The Participantshall provide proof of shipment of the sample(s) selected by Laboratory personnel to AHRI within48 hours of selection.3.6 Participant’s Required Equipment Provisions.3.6.1 Free Delivery Units. The Participant shall provide any appurtenance(s) (filter and/orgrille) required for the sample to operate as intended. Air filters built into Free Delivery samplesshall be kept in place during tests and testing shall be conducted at an external static pressure of0.00 in. of water gauge [0.0 Pa]. Grilles built into Free Delivery samples shall be kept in placeduring tests and testing shall be conducted at an external static pressure of 0.00 in. of watergauge [0.0 Pa].3.6.2 Furred-in Units. Furred-in samples shall be tested at an external static pressure of0.05 in. of water gauge [12.4 Pa], and without filters and grilles.3.6.3 High-Static Units. High-Static Units shall be tested at an external static pressure of0.2 in. of water gauge [50.0 Pa], and without filters and grilles.4

RFC OM – JANUARY 20123.7 Certified Data. In accordance with the Standard, the following certified ratings are verified by test:• Total Cooling Capacity, Btu/h [W];• Sensible Cooling Capacity, Btu/h [W]; and• Power Input, W [W].3.8 Verified Data. In accordance with the Standard, the following are verified by test:• Water Pressure Drop, ft H 2 O [kPa];• Airflow Rate, cfm [m 3 /s]; and• Fluid Flow rate, gpm [L/s].3.9 Test Failures.3.9.1 Operating Tests. In addition to the Performance Rating tests, the following OperatingTests shall be conducted for all annual tests:3.9.1.1 Insulation Efficiency Test. If the initial failure is the Insulation EfficiencyTest and the Laboratory was able to achieve conditions necessary to conduct a validtest, the Participant shall obsolete all units within the same BMG or elect to have asecond sample tested. However, if the Laboratory cannot achieve conditionsnecessary to conduct a valid Insulation Efficiency Test, a failure shall not beassessed.3.9.1.2 Low Voltage Test. If the initial failure is the Low Voltage Test, theParticipant shall obsolete all units within the same BMG or elect to have a secondsample tested.If the second sample fails the Operating Tests, the Participant shall obsolete the model, whichalso obsoletes all models within the corresponding BMG.3.9.2 Options Following 1 st Sample Failure. When the Participant is notified of a firstsample certified rating failure, the Participant has seven (7) calendar days to select one of thefollowing options:• Claim the sample Defective, as described in the AHRI General OperationsManual, Section 9;• Re-rate all models within the failed sample’s BMG proportionate to the failedtest’s results;• Test second sample of the same model (sample must be available within thetimeframe and procedure allotted in Section 3.4 following notification ofdecision to AHRI via Manufacturer’s Decision Form [MDF]); or• Obsolete the model, which also obsoletes all models within thecorresponding BMG.3.9.3 Options Following 2 nd Sample Failure. When the Participant is notified of a secondsamplecertified rating failure, the Participant has seven (7) calendar days to select one of thefollowing options:• Claim the sample Defective, as described in the AHRI General OperationsManual, Section 9;• Re-rate all models within the failed sample’s BMG proportionate to the failedtest’s results; or• Obsolete the model, which also obsoletes all models within thecorresponding BMG.5

RFC OM – JANUARY 20123.10 Consequences for Improper Ratings.3.10.1 Double Selection Mode Requirements. Refer to Section 9 of the AHRI GeneralOperations Manual.3.10.2 Probation Mode Requirements. Refer to Section 9 of the AHRI General OperationsManual.3.10.3 Penalty Mode Requirements. Refer to Section 9 of the AHRI General OperationsManual.4. Challenge TestsRefer to Section 10 of the AHRI General Operations Manual.5. AHRI Directory of Certified Product PerformanceAll certified products shall be listed in the Directory, www.ahridirectory.org. Certification shall not beimplied nor claimed for any product not listed in the Directory. Except as noted below, the Participantshall follow the steps outlined in Section 11 of the AHRI General Operations Manual.5.1 Publication of Ratings in Certified Directory. The following information pertaining to each modelcertified shall be published in the Directory:• AHRI Certified Reference Number;• Name of Manufacturer;• Model Status;• Trade/Brand Name of Model;• Marketing Name of Model (or Equipment Line Name);• Model Number(s) or Designation(s);• Relative Arrangement of Parts;• Type of Unit (Free Delivery Fan Coil Units, Furred-In Fan Coil, or High Static Units);• Total Cooling Capacity, Btu/h [W];• Sensible Cooling Capacity, Btu/h [W];• Water Temperature Rise (10 °F or 15 °F), °F;• Power Input Type (PSC/Shaded Pole/EC Motor);• Power Input, W [W]; and• Frequency, Hz [Hz].5.2 Data Forms. Each Participant shall list its products by BMG. OEM and PBM Participants shallsubmit/edit product data via the Directory or data submittal sheets, as applicable.6. Assessment and Payment of Certification FeesExcept as noted below, the assessment and payment of certification fees shall proceed according tothe AHRI General Operations Manual, Section 12.6.1 Equipment Delivery/Disposal Fees. The Participant is responsible for the delivery and expensesassociated with shipping test samples to and from the Laboratory. Following the completion of the test,the Participant shall provide instruction to the Laboratory regarding the disposal/shipment of thesample(s). The Laboratory shall invoice the Participant for expenses associated with the disposal/shipment of the sample from the Laboratory’s facility to a location designated by the Participant.6

RFC OM – JANUARY 20127. Issuance of Violations and/or TerminationRefer to Section 14 of the AHRI General Operations Manual.8. Program Hierarchy, Complaints, and the Appeals ProcessRefer to Section 15 of the AHRI General Operations Manual.9. Proper Use of the AHRI Certification Mark and Claims to CertificationRefer to the AHRI Brand Usage Manual.7

RFC OM – JANUARY 2012Appendix A. Data SheetsA.1 RFC-DS1, Certification Program Data Submittal. Complete this worksheet to provide informationand data for each model certified shall be published in the Directory.Electronic form available for download from AHRI’s website.A.2 RFC-DS2, RFC Test Report Template.Electronic form available for download from AHRI’s website.A.3 RFC-SEL1, Selection Decision Form.8

RFC OM – JANUARY 2012Appendix B. Sample Manufacturer’s Decision FormsMANUFACTURER’S DECISION FORM –FIRST SAMPLE QUALIFICATION TEST FAILURE NOTIFICATIONAHRI CERTIFICATION PROGRAM FORROOM FAN-COIL AIR-CONDITIONERSDear Certification Program Applicant:Please be advised that the following sample, when tested under the AHRI Certification Program for Room Fan-Coil Air-Conditioners, failed to perform in accordance with the latest edition of AHRI Standard 440, Room Fan-Coils. Test data isattached to this notification.Manufacturer: AHRI Test #:Model:Date of Test:Per program rules, following notification of a qualification test failure the Applicant has seven (7) calendar days to elect one ofthe following options. If a completed Manufacturer’s Decision Form is not received by AHRI within seven (7) calendar days,the Applicant forfeits the opportunity for further testing and all models within the Basic Model Group (BMG) shall be re-ratedproportionate to the failed test’s results.FOLLOWING A FAILURE, PLEASE CHOOSE ONE (1) OF THE FOLLOWING OPTIONS. THE OPTION CHOSEN SHALLCORRESPOND TO THE OPTION AVAILABLE PER THE AHRI GENERAL OPERATIONS MANUAL AND THE ROOM FAN-COIL AIR-CONDITIONERS CERTIFICATION PROGRAM OPERATIONS MANUAL.Defective Failure. The Applicant claims that defective part(s) and/or assemblies caused the test failure. Within 30calendar days of returning this Manufacturer’s Decision Form to AHRI, the Applicant shall provide AHRI with adetailed defect report stating the reason for the defective part(s) and/or assemblies. If AHRI agrees that theprogram’s definition of a defect has been met, AHRI shall notify the Applicant to supply new part(s) and/orassemblies, to replace only those that have been deemed defective, to the Independent Third-party LaboratoryContracted by AHRI (Laboratory). These new part(s) and/or assemblies shall be supplied to the Laboratory within 14calendar days of AHRI’s request to the Applicant to supply replacement parts. Failure to provide a defect reportand/or new part(s) and/or assemblies by their respective deadlines shall forfeit the Applicant’s opportunity for areplacement test, thus automatically re-rating the model to the failed test sample’s results.The Applicant may send its own representative to install the replacement part(s) and/or assemblies or may requestthe Laboratory to perform the replacement. If the Applicant chooses to have the Laboratory install the replacementspart(s) and/or assemblies, the Applicant may not claim improper installation of the part(s) and/or assemblies by thetest lab.Upon receipt of payment for the replacement test, the sample shall be re-tested with the replacement part(s) and/orassemblies installed. If the sample passes, the Applicant shall not be issued a first sample test failure. If the samplefails, the Applicant shall be issued a first sample failure and shall have the option to re-rate the sample or perform asecond sample test.The Applicant is responsible for the costs associated with the installation of the replacement parts or assemblies, aswell as the cost to re-test the sample. The Laboratory shall directly invoice the Applicant for the costs associated withthe replacement part installation. Prior to conducting the re-test, AHRI shall invoice the Applicant for the cost of thetest. Payment shall be received within 30 calendar days from date of invoice. Failure to make payment within thattimeframe shall forfeit the Applicant’s opportunity to claim defective, thus automatically re-rating all models within theBMG proportionate to the failed test’s results.Re-rate. All models within the BMG shall be re-rated proportionate to the failed test’s results. These re-rates shall bereflected in the AHRI Directory of Certified Product Performance.9

RFC OM – JANUARY 2012Within 14 calendar days of this failure notification, the Applicant is required to advise AHRI of the steps being taken tocorrect advertising literature, specifications, software, etc.Within 60 calendar days of this failure notification, the Applicant is required to have withdrawn all known advertisingliterature, specifications, software, etc. and to have submitted corrected publications/software to AHRI, distributors,dealers, and all other affected parties. The draft public notification of corrections, a copy of the distribution list ofthose to receive the notification and corrections, as well as a copy of the corrected publication(s)/software, shall bereviewed by AHRI prior to dissemination to the public.Failure to comply with program rules regarding publication/software correction shall result in a program violation.2 nd Sample (Following 1 st Sample Failure). The Applicant shall have a 2 nd sample available for selection within 30calendar days from the date of this failure notification. Failure to present samples for selection within this timeframeshall forfeit the Applicant’s opportunity for a 2 nd sample test, thus automatically re-rating all models within the BMGproportionate to the failed test’s results.AHRI shall invoice the Applicant for the 2 nd sample test prior to conducting the test. Payment shall be received within30 calendar days from date of invoice. Failure to make payment within that timeframe shall forfeit the Applicant’sopportunity to conduct a 2 nd sample test, thus automatically re-rating all models within the BMG proportionate to thefailed test’s results.To ensure the opportunity to preserve this BMG, please return this completed Manufacturer’s Decision Form viaemail or fax within seven (7) calendar days to the certification engineer noted below. More details on the above optionscan be found in the AHRI General Operations Manual and the Room Fan-Coil Air-Conditioners Certification ProgramOperations Manual. The engineer can address any questions regarding the available options.Laura Petrillo, Certification EngineerPhone: (703) 524-8800Email: lpetrillo@ahrinet.orgFax: (703) 562-1942Thank you for your participation in the AHRI Certification Program.(Please complete all fields)Company:Submitted by:Signature:Title:PrintDate:Email:Fax:Phone:10

RFC OM – JANUARY 2012MANUFACTURER’S DECISION FORM –SECOND SAMPLE QUALIFICATION TEST FAILURE NOTIFICATIONAHRI CERTIFICATION PROGRAM FORROOM FAN-COIL AIR-CONDITIONERSDear Certification Program Applicant:Please be advised that the following sample, when tested under the AHRI Certification Program for Room Fan-Coil Air-Conditioners, failed to perform in accordance with the latest edition of AHRI Standard 440, Room Fan-Coils. Test data isattached to this notification.Manufacturer: AHRI Test #:Model:Date of Test:Per program rules, following notification of a qualification test failure the Applicant has seven (7) calendar days to elect one ofthe following options. If a completed Manufacturer’s Decision Form is not received by AHRI within seven (7) calendar days,the Applicant forfeits the opportunity for further testing and all models within the Basic Model Group (BMG) shall be re-ratedproportionate to the failed test’s results.FOLLOWING A FAILURE, PLEASE CHOOSE ONE (1) OF THE FOLLOWING OPTIONS. THE OPTION CHOSEN SHALLCORRESPOND TO THE OPTION AVAILABLE PER THE AHRI GENERAL OPERATIONS MANUAL AND THE ROOM FAN-COIL AIR-CONDITIONERS CERTIFICATION PROGRAM OPERATIONS MANUAL.Defective Failure. The Applicant claims that defective part(s) and/or assemblies caused the test failure. Within 30calendar days of returning this Manufacturer’s Decision Form to AHRI, the Applicant shall provide AHRI with adetailed defect report stating the reason for the defective part(s) and/or assemblies. If AHRI agrees that theprogram’s definition of a defect has been met, AHRI shall notify the Applicant to supply new part(s) and/orassemblies, to replace only those that have been deemed defective, to the Independent Third-party LaboratoryContracted by AHRI (Laboratory). These new part(s) and/or assemblies shall be supplied to the Laboratory within 14calendar days of AHRI’s request to the Applicant to supply replacement parts. Failure to provide a defect reportand/or new part(s) and/or assemblies by their respective deadlines shall forfeit the Applicant’s opportunity for areplacement test, thus automatically re-rating the model to the failed test sample’s results.The Applicant may send its own representative to install the replacement part(s) and/or assemblies or may requestthe Laboratory to perform the replacement. If the Applicant chooses to have the Laboratory install the replacementspart(s) and/or assemblies, the Applicant may not claim improper installation of the part(s) and/or assemblies by thetest lab.Upon receipt of payment for the replacement test, the sample shall be re-tested with the replacement part(s) and/orassemblies installed. If the sample passes, the Applicant shall not be issued a second sample test failure. If thesample fails, the Applicant shall be issued a second sample failure and shall have the option to re-rate the sample.The Applicant is responsible for the costs associated with the installation of the replacement parts or assemblies, aswell as the cost to re-test the sample. The Laboratory shall directly invoice the Applicant for the costs associated withthe replacement part installation. Prior to conducting the re-test, AHRI shall invoice the Applicant for the cost of thetest. Payment shall be received within 30 calendar days from date of invoice. Failure to make payment within thattimeframe shall forfeit the Applicant’s opportunity to claim defective, thus automatically re-rating all models within theBMG proportionate to the failed test’s results.Re-rate. All models within the BMG shall be re-rated proportionate to the failed test’s results. These re-rates shall bereflected in the AHRI Directory of Certified Product Performance.Within 14 calendar days of this failure notification, the Applicant is required to advise AHRI of the steps being taken tocorrect advertising literature, specifications, software, etc.11

RFC OM – JANUARY 2012MANUFACTURER’S DECISION FORM –FIRST SAMPLE TEST FAILURE NOTIFICATIONAHRI CERTIFICATION PROGRAM FORROOM FAN-COIL AIR-CONDITIONERSDear Certification Program Participant:Please be advised that the following sample, when tested under the AHRI Certification Program for Room Fan-Coil Air-Conditioners (RFC), failed to perform in accordance with AHRI Standard 440, Room Fan-Coils. Test data is attached to thisnotification.Manufacturer: AHRI Test #:Model:Date of Test:AHRI Reference #:Per program rules, following notification of a test failure the Participant has seven (7) calendar days to elect one of thefollowing options. If a completed Manufacturer’s Decision Form is not received by AHRI within seven (7) calendar days, theParticipant forfeits the opportunity for further testing and all models within the Basic Model Group (BMG) shall be re-ratedproportionate to the failed test’s results.FOLLOWING A FAILURE, PLEASE CHOOSE ONE (1) OF THE FOLLOWING OPTIONS. THE OPTION CHOSEN SHALLCORRESPOND TO THE OPTIONS AVAILABLE PER THE AHRI GENERAL OPERATIONS MANUAL AND THE ROOM FAN-COILS CERTIFICATION PROGRAM OPERATIONS MANUAL.Defective Failure. The Participant claims that defective part(s) and/or assemblies caused the test failure. Within 30calendar days of returning this Manufacturer’s Decision form to AHRI, the Participant shall provide AHRI with adetailed defect report stating the reason for the defective part(s) and/or assemblies. If AHRI agrees that theprogram’s definition of a defect has been met, AHRI shall notify the Participant to supply new part(s) and/orassemblies, to replace only those that have been deemed defective, to the Independent Third-party LaboratoryContracted by AHRI (Laboratory). These new part(s) and/or assemblies shall be supplied to the Laboratory within 14calendar days of AHRI’s request to the Participant to supply replacement parts. Failure to provide a defect reportand/or new part(s) and/or assemblies by their respective deadlines shall forfeit the Participant’s opportunity for areplacement test, thus automatically re-rating all models within the BMG proportionate to the failed test sample’sresults.The Participant may send its own representative to install the replacement part(s) and/or assemblies or may requestthe Laboratory to perform the replacement. If the Participant chooses to have the Laboratory install the replacementspart(s) and/or assemblies, the Participant may not claim improper installation of the part(s) and/or assemblies by thetest lab.Upon receipt of payment for the replacement test, the sample shall be re-tested with the replacement part(s) and/orassemblies installed. If the sample passes, the Participant shall not be issued a first sample test failure. If the samplefails, the Participant shall be issued a first sample failure and shall have the option to re-rate all models within theBMG proportionate to the failed test’s results, or perform a second sample test.The Participant is responsible for the costs associated with the installation of the replacement parts or assemblies, aswell as the cost to re-test the sample. The Laboratory shall directly invoice the Participant for the costs associatedwith the replacement part installation. Prior to conducting the re-test, AHRI shall invoice the Participant for the cost ofthe test. Payment shall be received within 30 calendar days from date of invoice. Failure to make payment withinthat timeframe shall forfeit the Participant’s opportunity to claim defective, thus automatically re-rating all modelswithin the BMG proportionate to the failed test’s results.13

RFC OM – JANUARY 2012Re-rate. All models within the BMG shall be re-rated proportionate to the failed test’s results. These re-rates shall bereflected in the AHRI Directory of Certified Product Performance.2 nd Sample (Following 1 st Sample Failure). The Participant shall have a 2 nd sample available for selection within60 calendar days from the date of this failure notification. Failure to present samples for selection within thistimeframe shall forfeit the Participant’s opportunity for a 2 nd sample test, thus automatically re-rating all models withinthe BMG proportionate to the failed test’s results.AHRI shall invoice the Participant for the 2 nd sample test prior to conducting the test. Payment shall be receivedwithin 30 calendar days from date of invoice. Failure to make payment within that timeframe shall forfeit theParticipant’s opportunity to conduct a 2 nd sample test, thus automatically re-rating all models within the BMGproportionate to the failed test’s results.Obsolete. Obsolete Models are those that the manufacturer stops producing following an AHRI test failure. If thisoption is chosen, all models within the BMG shall be obsolete. Obsolete models, with their correct ratings, are shownin the AHRI Directory of Certified Product Performance for six (6) months.Changes to Literature (for Re-Rate and Obsolete):Within 14 calendar days of this failure notification, the Participant is required to advise AHRI of the steps being takento correct its advertising literature, specifications, software, etc.Within 60 calendar days of this failure notification, the Participant is required to have withdrawn all known advertisingliterature, specifications, software, etc. and to have submitted corrected publications/software to AHRI, distributors,dealers, and all other affected parties. The draft public notification of corrections, a copy of the distribution list ofthose to receive the notification and corrections, as well as a copy of the corrected publication(s)/software, shall bereviewed by AHRI prior to dissemination to the public.Failure to comply with program rules regarding publication/software correction shall result in a program violation.To ensure opportunity to preserve this BMG, please return this completed Manufacturer’s Decision Form via email orfax within seven (7) calendar days to the certification engineer noted below. More details on the above options can befound in the AHRI General Operations Manual and the RFC Operations Manual. The engineer can address any questionsregarding the available options.Laura Petrillo, Certification EngineerPhone: (703) 524-8800Email: lpetrillo@ahrinet.orgFax: (703) 562-1942Thank you for your participation in the AHRI Certification Program.(Please complete all fields)Company:Submitted by:Signature:Title:PrintDate:Email:Fax:Phone:14

RFC OM – JANUARY 2012Re-rate. All models within the BMG shall be re-rated proportionate to the failed test’s results. These re-rates shall bereflected in the AHRI Directory of Certified Product Performance.Obsolete. Obsolete Models are those that the manufacturer stops producing following an AHRI test failure. If thisoption is chosen, all models within the BMG shall be obsolete. Obsolete models, with their correct ratings, are shownin the AHRI Directory of Certified Product Performance for six (6) months.Changes to Literature (for Re-Rate and Obsolete):Within 14 calendar days of this failure notification, the Participant is required to advise AHRI of the steps being takento correct its advertising literature, specifications, software, etc.Within 60 calendar days of this failure notification, the Participant is required to have withdrawn all known advertisingliterature, specifications, software, etc. and to have submitted corrected publications/software to AHRI, distributors,dealers, and all other affected parties. The draft public notification of corrections, a copy of the distribution list ofthose to receive the notification and corrections, as well as a copy of the corrected publication(s)/software, shall bereviewed by AHRI prior to dissemination to the public.Failure to comply with program rules regarding publication/software correction shall result in a program violation.To ensure opportunity to preserve this BMG, please return this completed Manufacturer’s Decision Form via email orfax within seven (7) calendar days to the certification engineer noted below. More details on the above options can befound in the AHRI General Operations Manual and the RFC Operations Manual. The engineer can address any questionsregarding the available options.Laura Petrillo, Certification EngineerPhone: (703) 524-8800Email: lpetrillo@ahrinet.orgFax: (703) 562-1942Thank you for your participation in the AHRI Certification Program.(Please complete all fields)Company:Submitted by:Signature:Title:PrintDate:Email:Fax:Phone:16