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e-Business in the chemical, rubber and plastics industryAbout the Sectoral e-Business Watch and this reportDisclaimerAcknowledgementsContactThe European Commission, Enterprise & Industry Directorate General, launched the Sectoral e-Business Watch (SeBW) to study and assess the impact of ICT on enterprises, industries and theeconomy in general across different sectors of the economy in the enlarged European Union, EEAand Accession countries. SeBW continues the successful work of the e-Business W@tch which,since January 2002, has analysed e-business developments and impacts in manufacturing,construction, financial and service sectors. All results are available on the internet and can beaccessed or ordered via the Europa server or directly at the SeBW website(www.europa.eu.int/comm/enterprise/ict/policy/watch/index.htm, www.ebusiness-watch.org).This report presents the results of a sector impact study, focusing on electronic business in thechemical, rubber and plastics industry. The study describes how companies use ICT for conductingbusiness, and, above all, assesses implications thereof for firms and for the industry as a whole.The findings are based on an international survey of enterprises on their ICT use, case studies andan econometric analysis of the ICT impact on productivity growth in the sector.Neither the European Commission nor any person acting on behalf of the Commission isresponsible for the use which might be made of the following information. The views expressed inthis report are those of the authors and do not necessarily reflect those of the EuropeanCommission. Nothing in this report implies or expresses a warranty of any kind. Results from thisreport should only be used as guidelines as part of an overall strategy. For detailed advice oncorporate planning, business processes and management, technology integration and legal or taxissues, the services of a professional should be obtained.This report was prepared by empirica GmbH on behalf of the European Commission, Enterprise &Industry Directorate General. The study team was led by Hannes Selhofer. The study is adeliverable of the Sectoral e-Business Watch, which is implemented by empirica GmbH incooperation with Altran Group, Databank Consulting, DIW Berlin, IDC EMEA, Ipsos, GOPA-Cartermill and Rambøll Management, based on a service contract with the European Commission(principal contact and coordination: Dr. Hasan Alkas).The study team would like to thank Ms Fazilet Cinaralp (ETRMA European Tyre & RubberManufacturers), Mr Herbert Fisch (BASF), Mr Henry Ryan (Lios Geal Consultants) and Mr DaveWallis (consultant), who were members of the Advisory Board in 2007/2008, for their valued feedback,comments and contributions to this study.For further information about this Sector Study or the Sectoral e-Business Watch, please contact:empiricaGesellschaft fürKommunikations- undTechnologieforschung mbHOxfordstr. 2, 53111 Bonn,Germanyinfo@empirica.comSectoral e-Business Watchc/o empirica GmbHOxfordstr. 2, 53111 Bonn,Germanyinfo@ebusiness-watch.orgEuropean CommissionEnterprise & IndustryDirectorate-GeneralD4 "ICT for competitiveness andinnovation"entr-innov-ictebiz@ec.europa.euRights restrictionsMaterial from this report can be freely used or reprinted but not commercially resold and, if quoted,the exact source must be clearly acknowledged.Bonn / Brussels, September 20082

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