Annual report 2009 - Santander

More documents

Recommendations

Info

Annual Report2009“Follow me” robot and Julian Opie’s “7 People Walking” at Grupo Santander City’s new visitors’ centre in the “El Faro” building, Boadilla del Monte, Madrid.
Key figures 2Letter from the chairman 4Letter from the chief executive officer 10Corporate governance 16The share 20The Santander business model 22SANTANDER’S BUSINESSES IN 2009 28Geographic areas 30Global businesses 42The Santander brand 46Corporate social responsibility 48REPORT ON CORPORATE GOVERNANCE 52Ownership structure 55Santander’s board of directors 58Shareholders’ rights and general shareholders’ meeting 72Santander’s senior management 75Transparency and independence 76Unified Corporate Governance Code 78FINANCIAL REPORT 80Consolidated financial report 82Report by business areas 98RISK MANAGEMENT 136Executive summary 138Corporate principles of risk management 140Corporate governance of the risks function 142Integral control of risk 144Credit risk 145Market risk 168Operational risk 184Reputational risk 188Adjustment to the new regulatory framework 190Economic capital 192Risk training activities 194APPENDICES 196The compliance function 198Historical data 202General information 204Annual Report 2009
Page 1: Annual report 2009
Page 5 and 6: Santander was the fourth bank inthe
Page 7 and 8: Letter from the chairmanEmilio Bot
Page 9 and 10: Just as important as being profitab
Page 11 and 12: The crisis has shown we are a solid
Page 13 and 14: Letter from thechief executive offi
Page 15 and 16: 13Grupo Santander has shown it canp
Page 17 and 18: I believe we can be veryoptimistic
Page 19 and 20: 17Board of directors meeting room,
Page 21 and 22: 19Executive committeeRisk committee
Page 23 and 24: 21Annual General Meeting, June 19th
Page 25 and 26: 23Efficiencyis transforming cost sa
Page 27 and 28: 25Main countries.Other countries wh
Page 29 and 30: 27New visitors’ centre “El Faro
Page 31 and 32: 29Grupo Santander resultsGrupo Sant
Page 33 and 34: 31Santander Branch NetworkThe busin
Page 35 and 36: 33Santander Consumer Financecontrib
Page 37 and 38: 35Business dynamismThe good revenue
Page 39 and 40: 37Grupo Santander Brazil obtainedat
Page 41 and 42: 39Santander’s contact centre in Q
Page 43 and 44: 41Sovereign’s integration into Gr
Page 45 and 46: 43Treasury room, Grupo Santander Ci
Page 47 and 48: 45InsuranceSantander Insurance focu
Page 49 and 50: 47• Corporate sponsorship continu
Page 51 and 52: 49Banco Santander has a unique andl
Page 53 and 54:
51Thousand year-old olive trees in
Page 55 and 56:
53El consejo propondrá a la junta
Page 57 and 58:
551. Ownership structure1. Number o
Page 59 and 60:
574. Resolutions in effect regardin
Page 61 and 62:
59Mr Luis Alberto Salazar-Simpson B
Page 63 and 64:
612. Powers and dutiesThe basic res
Page 65 and 66:
Main activities of the board in 200
Page 67 and 68:
654. Executive chairman and chief e
Page 69 and 70:
6712. Appointment, re-election and
Page 71 and 72:
6915. Committees of the boardGenera
Page 73 and 74:
71Attendance at meetings of the boa
Page 75 and 76:
73• Separate voting on matters su
Page 77 and 78:
754. Banco Santander’s senior man
Page 79 and 80:
774. WebsiteSince 2004, the Group
Page 81 and 82:
79Finally, the board believes it is
Page 83 and 84:
Consolidated Financial Report 82Inf
Page 85 and 86:
83Summary of 2009 for Grupo Santand
Page 87 and 88:
85- The UK: the Group remained focu
Page 89 and 90:
87• Both in 2008 and 2009 the ext
Page 91 and 92:
89Gross income and expenses% variat
Page 93 and 94:
91Balance sheetMillion eurosAssetsV
Page 95 and 96:
93Credit risk management*Million eu
Page 97 and 98:
95Customer funds under managementBi
Page 99 and 100:
97Total equity and capital with the
Page 101 and 102:
991. Principal segments or geograph
Page 103 and 104:
101Continental Europe• Revenue gr
Page 105 and 106:
103Santander Branch Network• Grow
Page 107 and 108:
105Gains on financial transactions,
Page 109 and 110:
107Better evolution of Nordic count
Page 111 and 112:
109ActivityAgainst a backdrop of a
Page 113 and 114:
111United Kingdom• Double digit g
Page 115 and 116:
Latin AmericaMillion eurosIncome st
Page 117 and 118:
115In the countries where Santander
Page 119 and 120:
Latin America. Main unitsMillion eu
Page 121 and 122:
119- Banco Real’s customers have
Page 123 and 124:
121As a result of this strategy, th
Page 125 and 126:
123The pace of growth in savings in
Page 127 and 128:
125• Creation of a solid structur
Page 129 and 130:
127Corporate Activities• Reduced
Page 131 and 132:
129Retail Banking. Income statement
Page 133 and 134:
1312) Corporate FinanceThis area (i
Page 135 and 136:
133Asset Management and Insurance
Page 137 and 138:
135Continental Europe, which contri
Page 139 and 140:
Executive Summary 138Corporate prin
Page 141 and 142:
139Credit risk exposure in Spain(pa
Page 143 and 144:
141• Limiting risks. The aim is t
Page 145 and 146:
143• Ensure that the Group’s ac
Page 147 and 148:
1453. Credit riskMain advances in 2
Page 149 and 150:
147B. Evolution of the magnitudes i
Page 151 and 152:
1493.3 Metrics and measurement tool
Page 153 and 154:
151D. Distribution of EaD and expec
Page 155 and 156:
1533.5 Credit risk cycleRisk manage
Page 157 and 158:
155Analysis of the mortgage portfol
Page 159 and 160:
157Acquisition of property assets (
Page 161 and 162:
159In the case of Spain (Santander
Page 163 and 164:
161This model operates in all phase
Page 165 and 166:
163B. Credit risk by activities in
Page 167 and 168:
165Notional OTC derivative products
Page 169 and 170:
167The decline was largely due to B
Page 171 and 172:
169They include analysis of scenari
Page 173 and 174:
171C. Structural exchange-rate risk
Page 175 and 176:
173Histogram of VaR by risk factor
Page 177 and 178:
175Backtesting of business portfoli
Page 179 and 180:
177b) Latin America(1) Quantitative
Page 181 and 182:
179B3. Management of financing and
Page 183 and 184:
181All of this enables the Group to
Page 185 and 186:
183E. Exposures related to complex
Page 187 and 188:
185The different phases of the tech
Page 189 and 190:
187In addition to this risk profile
Page 191 and 192:
189The global committee of new prod
Page 193 and 194:
191Internal validation of internal
Page 195 and 196:
193Continental Europe and Latin Ame
Page 197 and 198:
Annual Report 2009195
Page 199 and 200:
The compliance function 196Historic
Page 201 and 202:
199Code of conduct in the securitie
Page 203 and 204:
201are analysed on a centralised ba
Page 205 and 206:
203without IFRS2004 2003 2002 2001
show all

Annual report 2009 - Santander

Create successful ePaper yourself

Delete template?

Save as template?