Uniform Program – Purchase and Rental Resource Manual
Uniform Program – Purchase and Rental Resource Manual
Uniform Program – Purchase and Rental Resource Manual
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RENTAL SERVICE PROGRAM (cont’d)RENTAL PROGRAMCommunication <strong>Resource</strong>sThe key to a successful Cintas program is solid communication. The followingsteps will ensure that requests <strong>and</strong> issues are h<strong>and</strong>led to your satisfaction:1. Talk to the Cintas Sales Service Representative (SSR/Driver) thatservices your branch.2. If additional support is needed, please talk to the Cintas locationCustomer Service Representative, Service Manager or General Manager.3. If your local Cintas location cannot address your request, contact theCintas National Service Team at 1-800-795-7368 orNationalServiceTeam@Cintas.comYou may be asked information about the garment when contacting your local Cintas operation.The information is typically found on the ID tag located in the collar or the waistb<strong>and</strong> of thegarment. Below is a diagram that explains how to read the ID tag:oThe Cintas route number, service day <strong>and</strong> customer number for your site are listed aswell as the Cintas assigned employee number.PURCHASE AND RENTAL UNIFORM RESOURCE MANUAL 7
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