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<strong>INMotIon</strong><br />

TIOMOS PRODUCTION IN REINHEIM.<br />

Helmut Kainrad on the newly developed,<br />

fully automatic production facility. Page IV<br />

MoveMents<br />

19,000 visitors at the<br />

ZoW exhibition. And a<br />

raging success for GRAss.<br />

The ZOW suppliers’ exhibition in<br />

Bad Salzuflen in February was a<br />

magnet for the European furniture<br />

and supplier industries as well<br />

as trade and architects. About<br />

19,000 visitors flooded through the<br />

exhibition grounds in order to take<br />

in new trends and take a close look<br />

at the new products. The feedback<br />

from visitors was highly pleasing for<br />

GRASS employees at the exhibition.<br />

The new Tiomos hinge system<br />

caused quite a stir and other new<br />

systems such as the Quaturis Swing<br />

were extremely well received.<br />

tutti a Milano. off to the<br />

eurocucina 2010 exhibition.<br />

144 exhibitors have registered<br />

for this year’s Eurocucina<br />

exhibition. That is a few more than<br />

in 2008, a positive sign in view of<br />

the lingering effects of the global<br />

financial and economic crisis.<br />

Exhibitors are likely to showcase<br />

innovative ideas, creative design,<br />

new technologies and holistic quality.<br />

What we look forward to: our<br />

new, tried and tested movement<br />

systems will appear in many of our<br />

customers’ quality furniture.<br />

ISSUE 2/2010<br />

THE FUTURE IS NOW.<br />

Is the trend towards powered movement set to continue?<br />

Thomas Müller on the living style of tomorrow. Page VI<br />

The new evolutionary hinge system for the furniture trends of tomorrow.<br />

Tiomos for the door to the future.<br />

Never before has a hinge system featured so many trendsetting aspects as Tiomos. Go to<br />

pages II/III to see everything about the evolutionary system with revolutionary kinematics and<br />

the stepped damping control mechanism concealed in the hinge arm.<br />

Dynapro and Tiomos have been awarded the quality seal for good design.<br />

Two Red Dot Awards for GRASS.<br />

This is not the first award for GRASS.<br />

But it is welcome news. It strengthens<br />

our belief and motivation. Of the<br />

4,252 entries from 1,636 companies in<br />

57 countries only the best were rewarded.<br />

Amongst them were the Dynapro<br />

concealed slide system and the Tiomos<br />

hinge system. Our thanks go to the<br />

jury and, above all, to those who have<br />

driven the development of these movement<br />

systems: our customers, product<br />

CUSTOMER MAGAZINE<br />

HAVE A GREEN DAY.<br />

Frank Nessler on concepts and the vibrant interaction<br />

between identity and design. Page V<br />

managers, engineers and production<br />

experts as well as all members of staff.


Mikko Kubierske, Head of Product Management<br />

for Hinge Systems, on the development<br />

of Tiomos.<br />

About timely<br />

ideas and their<br />

attraction.<br />

Out of sight, but highly effective: the Tiomos adjustable damping technology.<br />

Mikko Kubierske has a sense of humour.<br />

And to counter a common prejudice:<br />

for a technically-minded German, the<br />

man has a strong and wry sense of<br />

humour. That comes across at the very<br />

beginning of the interview about his work<br />

on Tiomos: “We often get ahead of ourselves<br />

when thinking about the future.<br />

Tiomos: a great and inspiring challenge for Product Management.<br />

But we shouldn’t miss out on the<br />

present.” A good example of Mikko<br />

Kubierske’s 'here and now' approach is<br />

quick to follow: “Two or three years ago<br />

Tarek Utturkar and I flew to Chicago in<br />

order to interview customers about<br />

our Tiomos concept. A heavy blizzard<br />

forced us to land at New York, with an<br />

unplanned overnight stay. We were not<br />

very pleased, thought of our customers,<br />

the delay and the time wasted – in other<br />

words, the future. And then we realised<br />

that at long last we had time and leisure<br />

Mikko Kubierske<br />

Head of Product Management<br />

Hinge Systems<br />

“Tiomos is the<br />

new benchmark in<br />

hinge technology.”<br />

to share our ideas. When we arrived in<br />

Chicago the next day, the luggage with<br />

our first Tiomos prototype was missing.<br />

However, in spite of that, we were able<br />

to get our customers all fired up by our<br />

ideas about Tiomos – and quite a few<br />

of them were born during the previous<br />

night.”<br />

only a few years ago tiomos<br />

would not have been possible.<br />

The actual start of the development of<br />

Tiomos, according to Mikko Kubierske,<br />

was in 2006, although the idea of a<br />

new hinge generation had been around<br />

since 2001: “As a result of the merger<br />

of GRASS and Mepla-Alfit we were able<br />

to combine our competencies and unify<br />

our visions. At that time there was no<br />

satisfactory solution on the market<br />

for an integrated damper without pins<br />

or adapters or similar additions. And<br />

nobody wanted to go as far as talking<br />

about adjustable damping technology<br />

within the hinge. And yet that was<br />

precisely what Markus Herper, Tarek<br />

Utturkar and I wrote into our first joint<br />

briefing catalogue – together with many<br />

other criteria which we are fulfilling<br />

today.”<br />

A masterpiece is usually<br />

the sum of small strokes of<br />

genius. Mikko Kubierske is modest<br />

enough not to talk about a masterpiece<br />

in this context; nevertheless he<br />

agrees with the idea: “I believe Michael<br />

Schumacher once said that he was only<br />

able to become world champion on the<br />

basis of many small details coming together,<br />

which was the result of the work<br />

of everyone involved. We have experi-<br />

Perfect form with fascinati ng properties.<br />

Evolutionary technologies in the smallest of spaces.<br />

enced that every day throughout these<br />

last three years and now we feel that the<br />

hard work was worth it.<br />

the entire damping technology<br />

is integrated and<br />

concealed in the hinge arm.<br />

One of the outstanding characteristics<br />

of the new hinge system is the choice<br />

of adjustment levels for the Soft-Close<br />

closing damper. Mikko Kubierske and<br />

his colleagues had 'sleepless nights try-<br />

ing to integrate and conceal the entire<br />

damping technology in the hinge arm'.<br />

Today the complex and concealed inner<br />

workings of the high-tech hinge work like<br />

a Swiss timepiece and impress through<br />

their unique damping characteristics.<br />

The closing action is smooth and even<br />

in all of the movement phases, starting<br />

from an opening angle as small as 20°.<br />

“The size and weight of the door do not<br />

matter,” emphasises the Head of Product<br />

Management, and he goes on to say:<br />

“The determining argument for adjusting<br />

the damper without tools was that many<br />

different door sizes and dimensions exist<br />

in the furniture industry. Doors should<br />

close evenly and quietly, whatever their<br />

size. It was also important that there<br />

should be no rebound effect. Today we<br />

know that this was the right decision,<br />

without a doubt. This solution will prevail<br />

in the market and with it GRASS sets<br />

a new benchmark in hinge technology.”<br />

<strong>INMotIon</strong>. THE CUSTOMER MAGAZINE. Page II/III<br />

Markus Herper, Head of Development at the Competence Centre<br />

for Hinge Systems in Reinheim, on the kinematics in Tiomos.<br />

A little bit of Galileo Galilei.<br />

Markus Herper is also a 'Tiomos man'<br />

who was involved from the beginning.<br />

That, and the first exchange of<br />

ideas with Mikko Kubierske and Tarek<br />

Utturkar, he remembers very well: “We<br />

talked a lot about movement in general<br />

and about the movement of doors. People<br />

intuitively feel whether a movement<br />

is beautiful. They feel it in themselves, in<br />

other people, in moving objects and also<br />

in the kitchen. We, as technically-minded<br />

people, always want to know how something<br />

works and how it could function<br />

better. That led us to the subject of<br />

Galileo who is considered the inventor of<br />

modern kinematics. That inspired us to<br />

think further than we had up until then.<br />

So a little of this man’s fascinating mind<br />

has also gone into Tiomos.”<br />

optimum leverage forces for<br />

minimum gaps. The new kinematics<br />

concealed within Tiomos is an other<br />

small stroke of genius. Thanks to physically<br />

optimised leverage movements, it is<br />

extremely easy to open furniture doors. In<br />

addition, the unique kinematics facilitate<br />

exceptionally even reveals with minimum<br />

gaps. These unique characteristics of the<br />

new hinge system are of special benefit<br />

for furniture designers because these reduced<br />

gaps and reveals offer completely<br />

new opportunities in furniture design.<br />

Perfect alignment with a<br />

twist of the wrist. Markus Herper<br />

is pleased about the successful options<br />

for the fine adjustment of Tiomos hinges:<br />

“Vertical and depth adjustment is continuous<br />

and self-locking using a worm gear<br />

principle. The third dimension is equally<br />

as easy, and adjusts the overlay and sets<br />

the stop limit. Compared to many other<br />

rather more sensational advantages of<br />

Tiomos, this does not sound too impressive<br />

at first. However, when considering<br />

the installation of a high-quality kitchen<br />

with its expensive front panels, and<br />

thinking about extremely narrow reveals,<br />

then the picture becomes clearer and the<br />

benefit obvious.”<br />

the path to a uniform formal<br />

vocabulary. When talking about<br />

high-quality living room and bathroom<br />

furniture, Markus Herper remembers, as<br />

so often, the lengthy discussions with<br />

furniture manufacturers and designers:<br />

“A uniform formal vocabulary is of immense<br />

importance for how design is<br />

perceived. Our customers have told us<br />

often enough how important it would be<br />

to have just one hinge system for moving<br />

a wide range of different doors. And<br />

that is what we have managed to do.” The<br />

systematically extended Tiomos range<br />

covers movement solutions for glass,<br />

mirror and aluminium frames through<br />

to variable wide-angle applications and<br />

provides perfect movement in virtually all<br />

applications. Markus Herper concludes:<br />

“The Tiomos 160° wide-angle hinge can<br />

be used for standard wide-angle solutions<br />

as well as for doors with zero protrusion,<br />

a fact that reflects our idea of systematic<br />

economy, making the hinge system particularly<br />

attractive to the trade.”<br />

Markus Herper<br />

Head of Development<br />

Hinge Systems<br />

“People intuitively feel<br />

whether a movement<br />

is beautiful.”<br />

Tarek Utturkar, Product Manager for Hinge<br />

Systems, on the culture of cooperation.<br />

Continually amazed.<br />

The project team travelled to every continent<br />

to visit over two hundred customers<br />

during the development phase of Tiomos<br />

in order to establish their needs and<br />

to obtain their feedback during various<br />

stages of the development. Tarek<br />

Utturkar has been part of that team from<br />

the outset. Today, in his own words,<br />

Tarek is overwhelmed by the openness<br />

and trust of customers, and particularly<br />

inspired by the three-year development<br />

process and the results it achieved:<br />

“As product manager you think of what<br />

is possible and what you can only dream<br />

of, and run the risk of exhausting yourself<br />

in trying to achieve the dream. When<br />

talking to customers and their designers<br />

you sense the enormous potential<br />

of as yet unrealised ideas, and on your<br />

way home you begin to think of how to<br />

overcome economic and commercial<br />

barriers.” Tarek Utturkar is very fond<br />

of remembering the times when they<br />

presented the first prototypes with adjustable<br />

damper technology within the<br />

hinge arm: “I glanced at the faces of<br />

the designers and engineers present<br />

up to the moment when we presented<br />

the damper adjustment, and every time<br />

their eyes widened in amazement. That is<br />

simply unforgettable.”<br />

tiomos is an evolutionary<br />

new development. Tarek Utturkar<br />

is grateful: “The feedback from customers<br />

has confirmed our approach again<br />

and again. They have encouraged us to<br />

develop a completely new hinge, in spite<br />

of the high investment costs. Today we<br />

see more clearly than ever before that<br />

we made the right decision in order to<br />

meet market requirements in the decade<br />

to come.” In addition to these customers,<br />

Tarek Utturkar mentions the large<br />

development team at GRASS as well as<br />

GRASS’s designer, Stefan Ambrozus.<br />

“The early involvement of Stefan was immensely<br />

helpful for the overall project.<br />

Thanks to his work we were able to<br />

achieve our vision of a consistent design<br />

throughout the entire product range with<br />

its various hinge types.” “What remains,”<br />

summarises Tarek Utturkar, “is not only a<br />

unique product but also the fact that so<br />

many participants at the various GRASS<br />

locations, and also outside the company,<br />

have grown closer together. For me that<br />

makes the Tiomos success even more<br />

precious, and I think that the development<br />

process can be considered a guideline<br />

for the future.”<br />

Tarek Utturkar<br />

Product Manager<br />

Hinge Systems<br />

“Tiomos is currently the<br />

best possible movement solution<br />

for furniture doors.”


Helmut Kainrad on what was perhaps the biggest challenge in his career.<br />

State of the art: Tiomos production in Reinheim.<br />

Sophisticated quality assurance is applied at every stage, like here during final assembly of the damper.<br />

Tiomos is not a hinge in the traditional<br />

sense of the word; it is actually a complex<br />

movement system. That makes the tasks<br />

of production and quality assurance all<br />

the more demanding. As Helmut Kainrad<br />

says: “Complexity is further increased by<br />

the minimal amount of space available;<br />

if Tiomos were a microchip, it would be<br />

a lot easier for us. Nothing moves in a<br />

chip, and it certainly doesn’t have several<br />

hundred thousand movements, as with<br />

Tiomos.” The Managing Director of the<br />

Competence Centre for Hinge Systems<br />

makes another comparison, this time with<br />

expensive wrist watches: “Although timepieces<br />

are even more complex, their mechanical<br />

parts move weights of just a few<br />

grams or even much less. By contrast,<br />

Tiomos has to move doors with weights of<br />

up to more than ten kilograms, and it has<br />

to do so with an action that is comfortable<br />

for the user and feels harmonious from<br />

the tactile and kinematic points of view.”<br />

Production facilities to automotive<br />

standards. The requirements<br />

to be met in the manufacture of<br />

Tiomos are of a similar high standard to<br />

those of the automotive industry, explains<br />

Helmut Kainrad: “We have therefore developed<br />

our new fully automatic manufacturing<br />

facilities to the same standards. In<br />

some areas such as the reliable manufac-<br />

Helmut Kainrad<br />

Managing Director of the Competence<br />

Centre for Hinge Systems in Reinheim<br />

“Our greatest challenge<br />

was the development<br />

and reliable manufacture<br />

of the totally unique<br />

adjustable damper.”<br />

Andreas Köpnick on the new flap lift system.<br />

ture of the unique adjustable damper, the<br />

criteria can even be compared to those<br />

of medical technology or aerospace technology.<br />

That may sound exaggerated, but<br />

will become obvious to any visitor coming<br />

to Reinheim and experiencing production<br />

in detail.” However, few people will ever<br />

have this priviledge because most production<br />

and quality assurance processes<br />

and their underlying technologies are kept<br />

under wraps in order to avoid imitations.<br />

30­million­euro investment.<br />

Investment in the entire product family<br />

runs to about 30 million euros. All assembly<br />

plants and tools were redesigned from<br />

scratch and built as an integrated whole.<br />

At GRASS the development, implementation<br />

and product introduction of Tiomos<br />

involved about 50 employees for a period<br />

of more than 3 years. Parts are manufactured<br />

in the punching and metal forming<br />

facility and the zinc diecasting facility at<br />

Reinheim. Plastic parts are supplied by the<br />

GRASS Competence Centre for Plastics in<br />

Salzburg as well as a few selected manufacturers.<br />

Final assembly of the Tiomos<br />

takes place at the Reinheim facility.<br />

Kinvaro L-80. Functionality and comfort<br />

for modern living.<br />

Andreas Wacker<br />

Head of Production<br />

in Reinheim<br />

“Without the experience<br />

of the entire GRASS Group<br />

in the production of hinge<br />

systems, the development<br />

of Tiomos would not have<br />

been possible at this level.”<br />

“The new Kinvaro L-80 makes our already wide range of flap lift systems even more attractive,”<br />

comments Andreas Köpnick, Managing Director of the Competence Centre<br />

for Flap and Corner Cabinet Systems at Alpirsbach. The Kinvaro L-80 opens flaps parallel<br />

to the cabinet front, requiring very little force to do so. But in spite of the easy action,<br />

the user always has the feeling of maximum stability. The Kinvaro L-80 will stay in any<br />

position and will close with a gentle damping action. The adjustable damping system<br />

allows for a uniform closing action, irrespective of the weight of the flap. This ranges<br />

from light weights of 1.6 kilograms through to heavy doors weighing 14.6 kilograms,<br />

with widths of up to 120 cm. Andreas Köpnick is keen to “highlight the wide application<br />

range of this new flap lift system, rather than explaining the technical details.”<br />

The development of the Kinvaro L-80 focused on design, quality and user comfort as<br />

well as the efficiency of furniture manufacture. Here, the benefits of the flap lift system<br />

lie in the easy, time-saving assembly of just a few parts and the fact that the door can<br />

be fitted and removed without tools.<br />

special attention is paid to<br />

quality in all aspects of the<br />

product and its production. As<br />

with all other GRASS movement systems,<br />

quality assurance is given top priority with<br />

Tiomos.<br />

Production cell for damper assembly.<br />

The focus was on important attributes<br />

such as the quality of movement, longevity,<br />

robustness, appearance and full<br />

functionality in all climatic conditions<br />

right from the early stages of development.<br />

In this context, Helmut Kainrad<br />

mentions just a few of the tests: “Our<br />

durability tests are excessive.<br />

Tiomos test station.<br />

We have designed the climate change<br />

zone tests and vacuum tests specifically<br />

for Tiomos.” Andreas Wacker, who is<br />

responsible for production at Reinheim,<br />

adds: “To ensure the necessary quality<br />

we combined the experience gained in<br />

over 30 years of producing hinge systems<br />

within the GRASS Group. The quality<br />

departments at Höchst and Reinheim<br />

work closely together in order to achieve<br />

and maintain the best possible quality<br />

standard.”<br />

Andreas Köpnick<br />

Managing Director of the Competence Centre<br />

for Flap and Corner Cabinet Systems at Alpirsbach<br />

“The Kinvaro L-80 flap<br />

lift system is a great<br />

addition to our range.”<br />

<strong>INMotIon</strong>. THE CUSTOMER MAGAZINE. Page IV/V<br />

Beauty enhances our perspective on life.<br />

Frank Nessler, the <strong>Grass</strong> Group’s Director of Sales and Marketing, on visions, change and movement.<br />

“The future is a blank canvas for the designer.”<br />

It is fascinating to meet Frank Nessler<br />

for a personal conversation. He comes<br />

across as inspired, and inspiring, in<br />

everything he says, and how he says it.<br />

What he says is clear and precise and<br />

yet highly emotional. It is remarkable<br />

how he manages to transfer his provocative,<br />

motivating way into an email or a<br />

letter. Even short instructions to his staff<br />

or memos in a normal working day portray<br />

vigorous momentum, impetus for<br />

movement, the challenge to get on with<br />

things. Between the lines, you get the<br />

message: “Either we design our future,<br />

or the future designs us.” His attitude<br />

comes across at the end of emails. Instead<br />

of the usual 'With kind regards' or<br />

similar ending, Frank Nessler signs off<br />

with sentences like 'Have a green day'.<br />

And there, if not before, the new GRASS<br />

spirit becomes evident.<br />

Have a green day. When asked<br />

about his personal views about 'green<br />

days', Frank Nessler says: “Originally<br />

this sentence was coined by our Global<br />

Brand Manager, Harald Klüh, and it<br />

has many dimensions. Within GRASS<br />

it is about the spirit with which we<br />

carry out our work. For our visions and<br />

aims, we have selected a mountain<br />

as a metaphor. Not just any mountain,<br />

but the GRASS mountain. And just as<br />

Reinhold Messner and others manage<br />

their quests to reach the highest peaks<br />

of this world, so we manage ours. So, a<br />

'green day' is not a normal working day<br />

in any odd company – it is a day on our<br />

GRASS quest to 'become the best'. A<br />

day full of concentration, inspiration and<br />

motivation, a day by the end of which<br />

we want to reach a certain milestone.<br />

These are hours filled with challenges<br />

and the ambition to master them, but<br />

also hours of enjoying our joint effort<br />

along the way. This makes it possible<br />

to cope with difficult times and to get<br />

further than others during good times.”<br />

systematic innovation and investment<br />

strategies. According<br />

to Frank Nessler, the 'crisis' year 2009<br />

and GRASS’s reaction to it are a good<br />

example of this attitude: “In spite of<br />

the fact that we did not achieve our<br />

sales and operating profits targeted for<br />

2009, and consequently had to make<br />

cuts in many areas, we still maintain<br />

our ambitious goals. Over the last three<br />

years, more than 100 million euros has<br />

been invested in the GRASS Group as<br />

a whole. In 2010, more than 30 million<br />

euros will flow into new products, production<br />

facilities, research and development,<br />

and sales. This is all aimed at<br />

bringing innovations to the market that<br />

make life easier for our customers and<br />

the end consumer.”<br />

Investments should not only<br />

be measured in terms of<br />

money. For Managing Director Frank<br />

Nessler, 'green spirit' is not just a sign<br />

of material investment: “If we take a<br />

brief look back at recent months we<br />

can say with pride that we have moved<br />

forward quite a long way. We had to<br />

face the international market situation<br />

and the merger of our companies with<br />

the coming together of different company<br />

cultures. We have all learnt a lot.<br />

Above all: change means movement,<br />

and movement means life. It takes<br />

personal investment from all of us,<br />

every day – our commitment, courageous<br />

thinking, creativity and an active<br />

openness to others.” For Frank Nessler,<br />

this dynamic change in the company<br />

culture is also reflected in the new<br />

corporate design: “I feel an incredibly<br />

strong interaction between our identity<br />

and our design. One strengthens the<br />

other, and for me that is also the reason<br />

that our new brand presence at Interzum<br />

2009 met with such an enthusiastic response.<br />

People could actually sense it:<br />

GRASS has changed. GRASS is moving.<br />

There is still a lot more movement to<br />

come from GRASS.”<br />

A 'green day' for customers<br />

and consumers. When asked<br />

about the immediate and longer term<br />

future of GRASS and the industry, Frank<br />

Nessler replies: “My personal response<br />

is to give an idea of how a 'green day'<br />

might be experienced by consumers<br />

and our customers. For consumers it<br />

is a day on which they wholeheartedly<br />

enjoy the beautiful looks and function of<br />

their furniture and movement systems.<br />

Their furniture is an expression of their<br />

status, their personality and their lifestyle,<br />

just like the car in their garage, the<br />

clothes in their wardrobe or the eau de<br />

toilette on their skin. Every design detail<br />

on the inside of a piece of furniture<br />

including the movement will be just as<br />

well conceived as on the outside. That<br />

is possible, because with our systems<br />

for slides, hinges, flaps and corner cabinets<br />

we cover all movements perfectly.<br />

Environmentally aware consumers will<br />

appreciate that GRASS favours an ecological<br />

use of resources, recycled materials<br />

and new energy concepts. And our<br />

customers in industry and trade will appreciate<br />

our service which is motivated<br />

by a 'green spirit' when, in a climate of<br />

increased competitiveness, they look for<br />

partners who will actively and creatively<br />

support them.<br />

A green future with a red dot.<br />

“The future is a big challenge,” reflects<br />

Frank Nessler, “and if we give everything,<br />

it will be green. The two Red Dot<br />

awards for GRASS Dynapro and GRASS<br />

Tiomos provide clear confirmation of<br />

our approach, because they recognise<br />

achievements which are GRASS-like<br />

through and through: for design integrity,<br />

for movement in unique, awardwinning<br />

form and function.”<br />

Frank Nessler<br />

Director of Sales and Marketing<br />

GRASS Group<br />

“GRASS’s new spirit is<br />

becoming more tangible<br />

every day.”


Thomas Müller, the <strong>Grass</strong> Group’s Director of Technology and Development, on the electrification of furniture.<br />

The future is now.<br />

The beauty of movement, the desire for maximum comfort and personal lifestyle determine the trend towards electrification.<br />

When asked what tomorrow’s lifestyle<br />

will look like, Thomas Müller initially<br />

replies with a philosophical view of the<br />

past: “Look at recent years, decades<br />

and centuries. The development of<br />

lifestyles and its acceleration give us<br />

a hint of what is possible within a very<br />

short time – things that hadn’t even<br />

been thought about yesterday have already<br />

become reality today, and things<br />

we are yet to conceive of today will be<br />

standard tomorrow.” Opening up the<br />

subject, the visionary engineer points<br />

out that “not very long ago, people still<br />

lived in caves.” Müller mentions the<br />

much acclaimed film 'At the Beginning<br />

was the Fire'. The masterpiece by the<br />

French director Jean-Jacques Annaud<br />

gives a fantastic account of the life of<br />

stone-age people. While some of them<br />

seek shelter in caves and can only use<br />

the fire after lightning has struck and<br />

fires ensue, others already have huts<br />

to live in and use tools and lay fires<br />

themselves. “And in most cases,” says<br />

Thomas Müller, “technical achievements<br />

have initially been viewed with<br />

scepticism and even condemned by<br />

traditionalists.”<br />

the strong desire to shape<br />

one’s life and personal<br />

sphere. Until very recently most<br />

homes did not meet much more than<br />

the owner’s basic requirements. Only<br />

few people were able to afford luxuries<br />

that today are considered standard.<br />

“The extent of our prosperity led, and<br />

continues to lead, to yet other needs –<br />

the wish for even greater comfort, for<br />

an expression of status and personal<br />

lifestyle.” According to Müller, there<br />

is another driving force, in addition to<br />

these natural consumer needs: “It is<br />

the visionary designers and furniture<br />

makers as well as companies like ours<br />

– people who think creatively and take<br />

pleasure in the newness of things. Together<br />

with consumer demand, this<br />

inventor spirit drives the momentum<br />

of development.” As Thomas Müller<br />

suggests: “This is moving us forward<br />

towards electrification and electronics.<br />

And why should electronics, which<br />

is bringing about huge changes in all<br />

spheres of life, not progress to the<br />

kitchen, the living room, the bedroom<br />

and the bathroom?”<br />

the trend towards electrification<br />

and electronics will<br />

increase further. “As pioneers<br />

of electrically moved and electronically<br />

controlled opening systems we<br />

very carefully watch consumer behaviour<br />

and developments in the different<br />

markets. After all, this is also the<br />

reason why we are the only manufacturer<br />

offering different movement<br />

systems that can be combined with<br />

each other. With the electrically aided<br />

Sensomatic opening system and the<br />

electronically controlled Sensotronic<br />

slide system, we are meeting the demands<br />

of the markets and allowing<br />

differentiation and further development,<br />

step by step.” “By the way, we<br />

fully agree with our customers,” adds<br />

Thomas Müller. “The trend towards<br />

yet more comfort, towards electrification<br />

and electronics is advancing in<br />

all markets – faster in some segments<br />

and countries than in others. For that<br />

reason we are really looking forward<br />

to the next Eurocucina exhibition. In<br />

Milan, other individual applications<br />

of our electric opening systems will<br />

be presented by customers such<br />

as Allmilmö, Ballerina, Eggersmann,<br />

Häcker Kitchens and Warendorfer<br />

Kitchens.”<br />

Uses as little energy as a sAt<br />

receiver. On the question of how an<br />

increasing ecological awareness will<br />

affect the trend, Director Müller says:<br />

“This also has to be assessed from the<br />

point of view of the different markets.<br />

There are few markets where the topic<br />

of energy conservation is as present<br />

as it is in Central Europe. But irrespective<br />

of that, we consider it our own responsibility<br />

to make careful use of resources.<br />

In this context it is really quite<br />

remarkable that the power required for<br />

the entire electrification of a kitchen’s<br />

opening systems is no more than that<br />

used by a satellite TV receiver in standby<br />

mode.”<br />

the continuation of the<br />

modular concept in wall<br />

cabinets. With Sensomatic and<br />

Sensotronic in the base cabinet,<br />

GRASS meets consumer and manufacturer<br />

demand for a holistic movement<br />

design combined with maximum functionality<br />

and comfort. Thomas Müller<br />

on the near future: “We will clearly continue<br />

the electrification of wall cabinets<br />

with the modular technology that we<br />

have already tried and tested. We have<br />

reasons to believe that this demand<br />

is on the increase for wall cabinets.<br />

The main motive for this is the beauty<br />

of the movement, but also user-friendly<br />

ergonomics.”<br />

Thomas Müller<br />

Director of Technology and<br />

Development, GRASS Group<br />

“We are the only manufacturer<br />

to offer differentiation<br />

using two systems and a<br />

modular installation for<br />

wall cabinets.”<br />

New: Nova Pro Sensotronic in tall cabinets.<br />

Plug & play for maximum comfort.<br />

A tall cabinet with Sensotronic is not only extremely comfortable to use, but almost something like a status symbol. However,<br />

GRASS isn’t only thinking about the comfort of consumers, which is proven by the very easy ‘plug & play’ installation of the<br />

very few electronic components and the adaptability to each possible installation situation. It goes without saying that the<br />

Sensotronic tall cabinet can be fitted with all drawer and accessory systems of the Nova Pro standard range. But back to<br />

the consumers: it is really quite amazing how easily that heavy cabinet opens with just a gentle touch. A slight tug or push<br />

is enough. The stable and even movement and the gentle braking after opening and closing are just as beautiful. Everything<br />

moves as if by magic, totally automatic. The ergonomic and valuable design of the optional inner drawers provides perfect<br />

access to the stored items.<br />

<strong>INMotIon</strong>. THE CUSTOMER MAGAZINE. Page VI/VII<br />

Sales Director Bodo Uffelmann is pleased about the results from ZOW.<br />

In February, this year’s industry event<br />

took place in Bad Salzuflen. And the approximately<br />

19,000 visitors found what<br />

they were looking for – numerous innovations<br />

and trends as well as proven<br />

products.<br />

In Hall 19, the GRASS Group showed<br />

them how innovation, comfort and quality<br />

can merge to produce unique customer<br />

benefits. The stand developed<br />

into a veritable magnet for the public.<br />

The primarily European trade visitors<br />

were inspired by the creative movement<br />

systems and the newly upgraded image<br />

of the GRASS brand.<br />

Absolute highlights at the<br />

GRAss exhibition stand. Tiomos,<br />

the new hinge generation from GRASS,<br />

was the star of the show, as was to<br />

be expected. Bodo Uffelmann, who is<br />

GRASS Sales Director for Germany, is<br />

fond of remembering the many amazed<br />

and highly enthusiastic experts at the<br />

exhibition stand: “The complex mechanism<br />

concealed within the elegant and<br />

stylish exterior, the adjustable damper<br />

and the revolutionary kinematics never<br />

fail to surprise. Even old hands, who<br />

had seen much over the years, were<br />

amazed.”<br />

visitors were impressed by<br />

product variety and range.<br />

With Quaturis Swing, GRASS celebrated<br />

a first at ZOW and added to the extensive<br />

range of high-quality corner cabinet<br />

systems. Naturally, GRASS also presented<br />

the new and successful Dynapro<br />

concealed slide system at ZOW, which<br />

was only launched at the end of 2009.<br />

Bodo Uffelmann is clearly pleased about<br />

the feedback and the positive experi-<br />

ences from his discussions: “In its application<br />

it shows how well Dynapro serves<br />

the trend for individual design in the furniture<br />

industry. Whether it is a matter of<br />

handle-less fronts, high fronts and wide<br />

drawers, the use of different and also<br />

heavy materials or perfect alignment –<br />

Dynapro meets the critical demands of<br />

manufacturers and their designers. In<br />

addition, its excellent running characteristics,<br />

made possible by its entirely<br />

unique, fully synchronised slide system,<br />

are a real benefit.” When asked whether<br />

the proven and much refined movement<br />

systems would fade into the background<br />

in view of the many innovations<br />

by GRASS, Bodo Uffelmann comments:<br />

“Quite the contrary, new and existing<br />

product ranges complement each other<br />

to form a full range which is not easy<br />

to match. After all, what our customers<br />

want is variety within a comprehensive<br />

design concept. They want to use synergies<br />

while at the same time creating<br />

something individual and special. That<br />

can best be achieved with a full range<br />

that has been designed for efficient furniture<br />

production.”<br />

Much movement in the<br />

market. Bodo Uffelmann, who has<br />

been in the industry and a GRASS employee<br />

for a long time, sees movement<br />

in the market: “Although the difficult<br />

year of 2009, with its economic problems,<br />

has not yet been fully digested,<br />

many companies believe that economic<br />

growth is on its way, with increasing<br />

sales and demand. This cautious even<br />

if warranted optimism has resulted in<br />

higher order levels at the beginning<br />

of 2010. What helps us is the desire<br />

of many furniture makers, particularly<br />

kitchen manufacturers, to differentiate<br />

themselves and stand out from<br />

the crowd. That is not new, but has<br />

never been as important as it is today,<br />

since upward pressure on the high-end<br />

product segment is on the increase.”<br />

As Bodo Uffelmann explains, GRASS<br />

provides the best possible answer:<br />

“With our new breadth of range and<br />

the most comprehensive programme<br />

of double-walled drawer systems, concealed<br />

slide systems, hinge systems,<br />

flap and corner cabinet systems, we<br />

provide manufacturers with variety<br />

within a system context. This allows<br />

manufacturers maximum external differentiation,<br />

and grading options within<br />

their own ranges and models.”<br />

Quality has moved up on the<br />

agenda. “In order to last and have a<br />

sustained effect, differentiation needs<br />

to feature oustanding quality,” says<br />

Bodo Uffelmann. The Sales Director<br />

points out that this should continually<br />

be impressed upon the consumer<br />

as being the sum of all aspects of the<br />

furniture and movement systems – its<br />

design quality, functionality, comfort<br />

and longevity. “As yet, the furniture market<br />

is still governed by other rules than,<br />

for example, the fashion industry, but<br />

the risk of interchangeability and 'not<br />

being able to tell the difference' is on<br />

the increase – in the fashion industry,<br />

Bodo Uffelmann<br />

Sales Director<br />

“The interest shown by<br />

many large manufacturers<br />

confirms the image boost<br />

GRASS has achieved in the<br />

European market.”<br />

Quality has moved up on the agenda.<br />

The complete range has been well received.<br />

Popular meeting point: GRASS at ZOW.<br />

New ergonomics in the corner cabinet: Quaturis Swing.<br />

Every corner is a curve.<br />

cheap suppliers present their product<br />

with well-known designers and classy<br />

models and thereby make life difficult<br />

for the quality brands. Unfortunately,<br />

the fact that one can find precious<br />

little quality in these short-lived models<br />

is often overlooked.”<br />

Visitors looking for a comfortable solution for standard base cabinets found an answer at the GRASS exhibition stand at ZOW.<br />

Quaturis Swing adds another extremely functional facet to the already extensive range of high-quality corner cabinet systems<br />

from GRASS. With the help of a special swivel mechanism, the ergonomically formed shelves swing out almost completely<br />

from the corner cabinet, offering optimum access to the entire storage area. The fact that the shelf on the lowest level moves<br />

automatically when opening the door is not just beautiful to watch, but also makes its contents readily accessible. This makes<br />

loading and unloading the shelf easy. In addition, the closing process is extremely comfortable as all shelves swivel back when<br />

the cabinet door is closed. Needless to say, gently damped by Soft-Close.


GRASS apprentices – courageous people for challenging tasks.<br />

In free-fall upwards.<br />

GRASS apprentice Laurin Tschohl concentrates before his jump into the depths.<br />

Ticino, Switzerland. It is the 6 th of January,<br />

2010, 8 o’clock in the morning, and very<br />

cold. The sun will rise in a few minutes.<br />

Before us looms the huge Verzasca<br />

dam. A man stands on the edge of the<br />

dam and jumps: a 220-metre free-fall<br />

before the bungee rope catches him.<br />

The butterfly feeling gives way to adrenalin<br />

coursing through the body.<br />

We are at the location where the new<br />

GRASS cinema spot is being filmed.<br />

This time the leading actor is not the<br />

James Bond actor Pierce Brosnan, but<br />

Laurin Tschohl, mechanical engineer-<br />

ing technician in the fourth year of his<br />

apprenticeship at GRASS. The idea for<br />

the unusual spot is the result of collaboration<br />

with the Shining Pictures<br />

film production company in Zurich.<br />

Producer Stefan Bircher sums it up in a<br />

few words: “On the topic of advertising<br />

for apprentices – why only focus on the<br />

compulsory side of their training if you<br />

can show the choices open to them?<br />

Because those who are familiar with<br />

the company and the people behind<br />

the name GRASS know that this is<br />

an unusual company with the courage<br />

On the road to environmental certification.<br />

for new ideas.” You can view the spot<br />

yourself at www.ichundgrass.at<br />

From apprentice to manager<br />

People with goals keep moving. For this<br />

reason, GRASS is promoting the individual<br />

capabilities of its apprentices,<br />

both in the technical and commercial<br />

fields. These young people are trained<br />

to become skilled and competent in<br />

their chosen careers. After one year<br />

of basic training, each apprentice<br />

will work in a number of different<br />

departments. 'Feel the Move' is the<br />

trendsetting motto in the young people’s<br />

song specifically composed for<br />

GRASS. While any sound training<br />

programme is aimed at skills and competence,<br />

GRASS does not stop there.<br />

The company offers incentives to motivate<br />

employees to reach new goals.<br />

An apprenticeship with GRASS opens<br />

doors to many opportunities, such<br />

as vo cational A-levels, master craftsman’s<br />

certificate and MBA courses.<br />

GRAss employees are leading<br />

players GRASS takes this motto<br />

very seriously. The company realised<br />

at an early stage: young, committed<br />

people are crucial for technical and<br />

design innovation. They are the cornerstone<br />

of customer-oriented thinking<br />

and commercial success in the future.<br />

Franz Reiner, Head of HR at GRASS, on<br />

training apprentices: “The success of a<br />

company depends on the competence<br />

and capability of its employees. That<br />

is why we at GRASS take the training<br />

of our apprentices so seriously. And<br />

this is also the reason why apprentices<br />

are recognised and appreciated from<br />

their first day at the company.” It is<br />

therefore not by chance that GRASS<br />

is recommended by the Chamber of<br />

Commerce, the Austrian Chamber of<br />

Labour and the Province of Vorarlberg<br />

as 'excellent training provider'.<br />

GRASS and the environment: behaving responsibly.<br />

Frank Nessler, Sales and Marketing Director<br />

of the GRASS Group, is known<br />

for not mincing his words, and he makes<br />

no exception when it comes to environmental<br />

awareness: “Industrial production<br />

and logistics use up energy and<br />

cause emissions; nobody should try and<br />

'greenwash' this fact with flowery terms.<br />

Sustainability not only relates to responsibility<br />

for the environment, but also to<br />

economic and social responsibility.” And<br />

without trying to point a finger at others,<br />

Page VIII<br />

Jump into the future.<br />

Frank Nessler says: “Today, everybody<br />

talks about 'going green' but very few actually<br />

state where they stand, which targets<br />

they have achieved and which they<br />

are yet to achieve. So let’s keep our feet<br />

on the ground and talk about concrete<br />

action.”<br />

own natural gas power unit<br />

in Höchst. District heating<br />

at Götzis. One of the things Frank<br />

Nessler mentions is the eco-friendly<br />

power generation at the Höchst plant<br />

using a natural gas combined heating<br />

and power unit: “On that basis, GRASS<br />

has not only achieved a 60% reduction<br />

in heating requirements through heat<br />

recovery systems, but has also reduced<br />

CO 2 emissions by up to 70%.” By connecting<br />

up the district heating network<br />

at Götzis, GRASS has even become<br />

completely CO 2 neutral with respect to<br />

heating – and has done so in a region where<br />

winter lasts for five months. At Höchst,<br />

75% of the required energy is produced<br />

by the company, which is equivalent<br />

to 13,000 MWh of electricity and about<br />

12,000 MWh of thermal energy.<br />

Careful use of resources.<br />

GRASS’s approach to the environment<br />

can be seen and felt in many ways. For<br />

example, GRASS engineers make use of<br />

all opportunities in modern development<br />

and production technology for the implementation<br />

of innovative product ideas.<br />

It goes without saying that only materials<br />

without hazardous or illegal contents<br />

are used. New coating technologies save<br />

up to 3,000 m 3 of clean water every year<br />

compared to conventional processes.<br />

Collecting raw material waste and recycling<br />

3,000 tonnes of scrap metal saves<br />

valuable resources.<br />

Imprint: Owner, editor and publisher: GRASS GmbH | A-6973 Höchst/Austria | <strong>Grass</strong> Platz 1 | www.grass.eu | Design: GRASS Marketing, Editors: die3 – PR Agency, www.die3.eu. Subject to printing errors.<br />

<strong>INMotIon</strong>. THE CUSTOMER MAGAZINE.<br />

Christoph Walter<br />

Director of Finance and Administration<br />

GRASS Group<br />

“An apprenticeship at<br />

GRASS is a leap into<br />

an unconventional<br />

company with exciting<br />

perspectives.”<br />

GRAss’s environmental certification<br />

is expected to be<br />

completed in 2010. Environmental<br />

certification in accordance with ISO<br />

14001 is currently in full swing. This<br />

means that all processes will be successively<br />

converted to make better use of<br />

resources and protect the environment.<br />

“Our employees think 'green' not only at<br />

work, but also at home,” Frank Nessler<br />

is pleased to report: “Responsible use of<br />

resources is now common everywhere<br />

and, with our certification, we demonstrate<br />

our responsibility towards the<br />

environment, now and in the future.”<br />

Article No.: 71969-00

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