Hallways Handbook - Kent State University

1.5 - Residential Computing & Communications1.51 ResNet - The Residential NetworkEvery residential student has the opportunity to utilize ResNet, the university’s residentialnetwork. ResNet provides network access from each residence hall room and student familyapartment to the university’s computing resources and the Internet. The ResNet office is locatedin the Tri-Towers Rotunda, with phone support available at 330-672-9595 x4. The ResNetwebsite contains an abundance of helpful information on general computing issues in the residencehalls including anti-virus protection, operating system patches, file-sharing, security information,and answers to frequently asked questions. Please visit the ResNet website at www.kent.edu/resnet. In addition, the TechSpot@ResNet provides computer care services available for allfaculty, staff and student personally-owned computers.NOTE: The use of wired or wireless routers and/or sharing an internet connectionon campus is not permitted.1.52 Computer LabsThe Department of Residence Services maintains six computer lab clusters located in ManchesterHall, Verder Hall, Twin Towers, Tri-Towers, Korb Hall and the Allerton Student Apartments.The labs are available for residence hall and apartment students only. All labs contain IBMcompatible computers, Internet access, laser-jet printing and a suite of applications. To print inany of Kent State’s computer labs, you will need to bring your FLASHcard in order to pay forprinted pages. For more information about the labs visit the computer lab information page of thedepartment’s website, www.res.kent.edu/departmentalinformation/computerlabs.cfm. Studentsmust abide by all Department of Residence Services, university, local, state and federal laws andregulations when using the labs.1.53 TelevisionThe Department of Residence Services provides all residents with access to ResTV, Kent State’sresidential cable TV system. Students are to comply with applicable federal, state, city anduniversity laws and regulations while using ResTV. Students are responsible financially for anydamage to ResTV equipment, such as the cable jack and box, in their rooms or apartments.Students are required to provide their own cable cords. Information concerning ResTV, includingavailable channels, is available on the cable and phone page Residence Services website,http://www.kent.edu/housing/departmentalinformation/cable-phone.cfm.Should a resident experience poor picture quality or the inability to receive certain channels, itfirst should be verified that the television and additional equipment is properly connected. If theproblem persists, assistance from a service technician should be requested by completing a Flash-Track (see page 12).10