State/Employer Contact and Program Information

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State/Employer Contact and Program Information

State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).AlabamaState Contact Information AddressMelanie Duncan, Program ManagerState Operations Alabama Child Support PaymentCenterPhone: 334-242-9300Email: sdu@dhr.alabama.govOrlando Parker, DirectorAlabama Child Support Payment CenterPhone: 334-270-9667Phone: 866-252-4453E-mail: sdu@dhr.alabama.govAlabama Child Support Payment CenterPO Box 244015Montgomery, AL 36124Gloria Liggins, EFT Inbound Payments SupervisorPhone: 334-270-9667Phone: 866-252-4453E-mail: sdu@dhr.alabama.govDiana Connell, Outbound PaymentsPhone: 205-554-1128E-mail: sdu@dhr.alabama.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsContact your county court as indicated on the order.Melanie K. Duncan, Program ManagerState OperationsAlabama Child Support Payment CenterPhone: 334-242-9300E-mail: sdu@dhr.alabama.govThe SDU uses the state's bank, Compass.Informatix - collectionsPayment inquiries Phone: 866-252-4453Office of Child Support EnforcementEmployer Services Team12/09/2013Page 1 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).AlaskaState Contact Information AddressChris Tran, ManagerAlaska Department of Revenue - Child Support Services DivisionPhone: 907-269-6917PO Box 100380Email: chris.tran@alaska.govAnchorage, AK 99510Contact for redirecting payments to the SDUOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsAva Corbitt, Employer Assistance RepresentativePhone: 907-269-6089E-mail: ava.corbitt@alaska.govChris Tran, ManagerPhone: 907-269-6917E-mail: chris.tran@alaska.govThe SDU bank is Key Bank.Credit cards accepted through Western Union.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 2 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).American SamoaState Contact Information AddressTerry FieldingPhone: 684-633-4131Email: clkoc@samoatelco.comFax: 684-633-1318Other InformationHigh Court of American Samoa - Attention Clerk of CourtPO Box 309Pago Pago, AS 96799Contact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsNo e-payments; paper checks onlyOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 3 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).ArizonaState Contact Information AddressAndrew Wangrycht, SDU ManagerPayments only:Phone: 602-542-4600AZ Support Payment ClearinghouseEmail: awangrycht@azdes.govPO Box 52107Fax: 602-542-4727Phoenix, AZ 85072-2107Lisa Faison, Systems, SupervisorPhone: 602-771-9366E-mail: lfaison@azdes.govKaren Nowak, EFT CoordinatorPhone: 602-252-9548Phone: 888-835-6775 (toll-free)E-mail: karen.nowak@xerox.comSDU Correspondence and Returning Interstate Payments:AZ State Disbursement UnitPO Box 36626Phoenix, AZ 85067(Please include reason for return and contact name, phone, and e-mail.)Jane Huff, Systems AdministratorPhone: 602-771-9327E-mail: jhuff@azdes.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsKaren BoycePhone: 602-771-8351E-mail: kboyce@azdes.govE-mail: dcse-clearinghouse@azdes.govKaren BoycePhone: 602-771-8351E-mail: kboyce@azdes.govE-mail: dcse-clearinghouse@azdes.govAndrew Wangrycht, back-up to KarenThe SDU bank is Bank of America.Xerox State and Local Solutions - collectionsWeb-based payment service: ExpertPay (free to employers)Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: www.e-childspay.comOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 4 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).ArkansasState Contact Information AddressRuth Ann Jefferies, ManagerCorrespondence:Phone: 501-683-7918Arkansas OCSE Clearinghouse State Disbursement UnitEmail: ruthann.jefferies@ocse.arkansas.govPO Box 8128Little Rock, AR 72203-8128Jeff Moritz (System)Phone: 501-324-8537Direct Payers:E-mail: jeff.moritz@ocse.arkansas.govArkansas OCSE Clearinghouse State Disbursement UnitPO Box 8124Little Rock, AR 72203-8124Employers:Arkansas OCSE Clearinghouse State Disbursement UnitPO Box 8125Little Rock, AR 72203-8125Fees:Arkansas OCSE Clearinghouse State Disbursement UnitPO Box 8126Little Rock, AR 72203-8126Returning Interstate Payments:Arkansas OCSEAttention: Tammy YoungPO Box 8133Little Rock, AR 72203-8133Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsMarilyn NordmanPhone: 501-683-7917E-mail: ar.sdu@ocse.arkansas.govToni ErwinPhone: 800-216-0224E-mail: employer.relations@ocse.arkansas.govSDU bank is Bank of America.Web-based payment service (fee to employers):OCSE MyWorkersPhone: 800-216-0224Phone: 501-683-7954E-mail: employer.relations@ocse.arkansas.gov (for all employers' issues)Website: www.ark.org/MyWorkersCredit cards accepted from employers and noncustodial parents. The fee is $2plus 2% of the amount of the payment.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 5 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).CaliforniaState Contact Information AddressCalifornia State Disbursement UnitCalifornia State Disbursement UnitPO Box 989067Electronic Help Desk:West Sacramento, CA 95798Phone: 866-901-3212, option 1Customer Connect:Phone: 866-901-3212Mary Anderson, DCSS SDU ManagerE-mail: mary.anderson@dcss.ca.govAlex Camacho, SDU Service ProviderE-mail: alex.camacho@xerox.comOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsMartin WilkinsPhone: 916-464-6623E-mail: martin.wilkins@dcss.ca.govNanette AndersonPhone: 916-464-5789E-mail: Nanette.anderson@dcss.ca.govThe SDU bank is Wells Fargo. Bank of America provides EFT support for ACHcredit transactions.Xerox State and Local Solutions - collections and disbursementsWeb-based online payment service (free to employers and noncustodial parents)and other electronic payments (ACH credits):SDU EFT Help DeskPhone: 866-901-3212, option 1Fax: 888-587-5471E-mail: casdu-electronichelpdesk@dcss.ca.govE-mail: ccsasbusinessolutions@dcss.ca.gov (assistance to employers with otherchild support issues)Website: www.casdu.comCredit card payments accepted from employers and noncustodial parents at nofee.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 6 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).ColoradoState Contact Information AddressLexie Barath, FSR Program ManagerPayments only:Phone: 303-866-4555Colorado Family Support RegistryEmail: lexie.barath@state.co.usPO Box 2171 Denver, CO 80201-2171Employers' Questions:Phone: 303-297-2849Phone: 800-696-1468E-mail: CDHS_FSRemployerservices@state.co.us.Frank Shamoon, FSR Program SpecialistPhone: 303-866-3280E-mail: frank.shamoon@state.co.usReturning Interstate Payments:Division of CSEAttention: Special Handling1575 Sherman Street, 5th FloorDenver, CO 80203-1714Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsFrank Shamoon, FSR Program SpecialistPhone: 303-866-3280E-mail: frank.shamoon@state.co.usFrank Shamoon, FSR Program SpecialistPhone: 303-866-3280E-mail: frank.shamoon@state.co.usThe SDU bank is US Bank. Systems and Methods, Inc. (SMI) - collections anddisbursementsWeb-based payment service:ACH debit (for employers without charge)Phone: 800-696-1468 or Phone: 303-297-2949E-mail: cse.employer.outreach@state.co.usWebsite: www.childsupport.state.co.usCredit card payments accepted through Western Union.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 7 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).ConnecticutState Contact Information AddressAlicia Rodriguez, Project DirectorPhone: 888-233-7223Email: alicia.rodriguez@smimail.netRaul Maza, Employer Outreach CoordinatorPhone: 888-233-7223E-mail: eftmanager@ctchildsupport.comJohanna Dolge, Public Assistance Consultant,contact for interstate case ID reconciliationPhone: 860-424-5272E-mail: johanna.dolge@ct.govE-mail: eftmanager@ctchildsupport.comDirect Payers:CT Centralized Child Support Processing CenterPO Box 990031Hartford, CT 06119-0031Employers:CT Centralized Child Support Processing CenterPO Box 990032Hartford, CT 06119-0032Interstate Payments:CT Centralized Child Support Processing CenterPO Box 990033Hartford, CT 06119-0033Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsJohanna Dolge, Public Assistance ConsultantPhone: 860-424-5272E-mail: johanna.dolge@ct.govE-mail: eftmanager@ctchildsupport.comJohanna Dolge, Public Assistance ConsultantPhone: 860-424-5272E-mail: johanna.dolge@ct.govE-mail: eftmanager@ctchildsupport.comThe SDU bank is Wells Fargo. Systems and Methods, Inc. (SMI) - collections anddisbursementsWeb-based payment service:CT E-commerce: ACH Debit (for employers and noncustodial parents)Website: http://www.ctchildsupport.com/Credit card payments accepted through Western Union.Accept credit card payments from noncustodial parents only.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 8 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).DelawareState Contact Information AddressHope LaChance, Fiscal Administrative Officer / SDUManagerPhone: 302-395-6681Email: hope.lachance@state.de.usRegular Payments:DE Division of Child Support EnforcementPO Box 12287Wilmington, DE 19850Valerie Peacock, Adjustments ManagerPhone: 302-395-6683E-mail: dhss_dcse_eft@state.de.usKaren Smalls, Senior Fiscal Administrative Officer -Accounting ManagerPhone: 302-395-6606E-mail: karen.smalls@state.de.usCustodial and noncustodial parents:Delaware's Automated Assistance LineCustomer Service Unit Phone: 302-577-7171Returning Interstate Payments:DE Division of Child Support EnforcementRefund PaymentPO Box 12811Wilmington, DE 19850General Correspondence:DE Division of Child Support EnforcementPO Box 15012Wilmington, DE 19850Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersHope LaChance, Fiscal Administrative Officer - SDU ManagerPhone: 302-395-6681E-mail: hope.lachance@state.de.usValerie Peacock, Adjustments ManagerPhone: 302-395-6683Contact for redirecting payments to the SDUHope LaChance, Fiscal Administrative Officer - SDU ManagerPhone: 302-395-6681E-mail: hope.lachance@state.de.usValerie Peacock, Adjustments ManagerPhone: 302-395-6683Vendor information and online payment optionsThe SDU bank is PNC.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 9 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).District of ColumbiaState Contact Information AddressJoseph Allen (System)Phone: 202-724-1410E-mail: joseph.allen@dc.govKim Rodriguez, Employer Outreach Coordinator(SMI)Phone: 888-470-1470E-mail: dceftmanager@smimail.netEmployers:DC Child Support CollectionsPO Box 37868Washington, DC 20013-7868Interstate Payments:DC Child Support CollectionsPO Box 37789Washington, DC 20013-7789Payers:DC Child Support CollectionsPO Box 37715Washington, DC 20013-7715Returning Interstate Payments:District of Columbia Child Support ClearinghousePO Box 37789Washington, DC 20013-7789Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsKim Rodriguez, Employer Outreach Coordinator (SMI)Phone: 888-470-1470E-mail: dceftmanager@smimail.netRichard Cooper, SDU ManagerPhone: 202-724-2001E-mail: richard.cooper@dc.govThe SDU bank is Citibank. Systems and Methods, Inc. (SMI) - collections anddisbursementsWeb-based payment service for noncustodial parents only:Website: https://dc.smartchildsupport.com/No credit cards accepted.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 10 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).FloridaState Contact Information AddressRic Carlson, Florida State Disbursement Unit ProjectManagerXEROX State and Local Solutions, Inc.Phone: 850-205-8254Email: ric.carlson@xerox.comPayments only:State of Florida DisbursementUnit PO Box 8500Tallahassee, FL 32314-8500Florida State Disbursement Unit Customer ServicePhone: 877-769-0251Florida State Disbursement Unit Employer LinePhone: 888-883-0743Florida State Disbursement Unit Refund Check LinePhone: 877-388-0420Returning Interstate Payments:Florida Department of RevenueChild Support Enforcement ProgramAttn: Marcia FrostickPO Box 8030Tallahassee, FL 32314-8030Florida Child Support Interstate LinePhone: 866-787-7352Florida Child Support Employer LinePhone: 866-435-2763Florida Child Support Customer Service LinePhone: 800-622-KIDS (5437)Florida Child Support Payment ResolutionEmail: SDURequ@dor.state.fl.usE-mails will be responded to within 24 hours.Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsContact your county court as indicated on the order.Website: http://www.flclerks.com/directory.htmlWebsite: www.expertpay.comThe State Disbursement Unit bank is Wells Fargo.Collections and disbursements are processed by XEROX State and LocalSolutions, Inc.Payments can be made via the web at:www.expertpay.comOr call 800-403-0879 (8:00 AM to 5:00 PM EST)customer.service@expertpay.com*For terms and fees, please visit the website.-ORwww.myfloridacounty.comOr call 877-326-8689 (8:00 AM to 5:00 PM EST)*For terms and fees, please visit the website.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 11 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).GeorgiaState Contact Information AddressAudrey Champion (Vendor)Phone: 866-836-6434E-mail: audrey.champion@smimail.netKim Waddell, Customer Service ManagerPhone: 866-836-6434E-mail: kim.waddell@smimail.netDave Langley (Program)Phone: 866-836-6434E-mail: dwlangley@dhr.state.ga.usEmployers:Family Support RegistryPO Box 1800Carrollton, GA 30112-1800Interstate Payments:Family Support RegistryPO Box 1700Carrollton, GA 30112-1700Direct Payers:Family Support RegistryPO Box 1600Carrollton, GA 30112-1600Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsWebsite: http://www.georgiacourts.gov/csc/iwoThe website is where you can find the forms needed to be submitted in order toget the case in the system. Once the forms are complete they should be emailed,faxed or mailed to the SDU. We will get the case set up through the state, thenpayments can be submitted.Fax: 770-836-2701The SDU bank is BB&T. Systems and Methods, Inc. (SMI) - collectionsWeb-based payment service: Accepts ACH debits from non custodial parents onlyGeorgia Family Support Registry Internet Payment Website atWebsite: https://ga.smartchildsupport.com/Credit card and debit card payments accepted from employers and noncustodialparents at Georgia Office of Child Support Services portal atWebsite: http://ocse.dhr.georgia.gov/portal/siteOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 12 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).GuamState Contact Information AddressYolanda A. Salalila, SDU SupervisorGuam State Disbursement UnitPhone: 671-475-3360, ext.1110Fax: 671-475-3203E-mail: yolanda.salalila@guamcse.netGuam State Disbursement UnitChild Support Enforcement DivisionOffice of the Attorney General590 S. Marine Corps DriveSuite 704, ITC BuildingTamuning, Guam 96913Pauline R. Chaco, Investigator SupervisorPhone: 671-475-3360, ext. 1210E-mail: pauline.chaco@guamcse.netOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsYolanda A. Salalila, SDU SupervisorGuam State Disbursement UnitPhone: 671-475-3360, ext.1110Fax: 671-475-3203E-mail: yolanda.salalila@guamcse.netPauline R. Chaco, Investigator SupervisorPhone: 671-475-3360, ext. 1210E-mail: pauline.chaco@guamcse.netThe SDU bank is the Bank of Guam.E-mail: child.support@guamcse.netWebsite: www.guamcse.netOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 13 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).HawaiiState Contact Information AddressRoxanne H. Watanabe, SDU ManagerPhone: 808-692-7032E-mail: roxanne.h.watanabe@hawaii.govSheri Wang, Assistant AdministratorPhone: 808-692-7000E-mail: sheri.wang@hawaii.govReturning Interstate Payments:Child Support Enforcement AgencyAttn: Roxanne WatanabePO Box 1860Honolulu, HI 96805-1860(Please include reason for return and contact name, phone, and e-mail.)Child Support Enforcement AgencyPO Box 1860Honolulu, HI 96805-1860Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersRoxanne H. Watanabe, SDU ManagerPhone: 808-692-7032E-mail: roxanne.h.watanabe@hawaii.govSheri Wang, Assistant AdministratorPhone: 808-692-7000E-mail: sheri.wang@hawaii.govContact for redirecting payments to the SDURoxanne H. Watanabe, SDU ManagerPhone: 808-692-7032E-mail: roxanne.h.watanabe@hawaii.govSheri Wang, Assistant AdministratorPhone: 808-692-7000E-mail: sheri.wang@hawaii.govVendor information and online payment optionsThe SDU bank is the Bank of Hawaii.Web-based payment services:ExpertPay (for employers and noncustodial parents)Phone: 800-403-0879Website: www.expertpay.comMyPaymentPortal.com (for noncustodial parents)Phone: 866-611-1104Website: www.mypaymentportal.comOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 14 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).IdahoState Contact Information AddressLinda Jolly (Policy)Phone: 208-334-5715E-mail: jollyl@dhw.idaho.govIdaho Child Support ReceiptingChild Support Customer Service CenterAttn: Payment DepartmentPO Box 70008 Boise, ID 83707-0108Sandy Baker (System)Phone: 208-334-6952E-mail: mainframesupport@dhw.idaho.govKatie Jarillo, CCS Program ManagerPhone: 208-334-5545E-mail: jarillok@dhw.idaho.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsKatie Jarillo, CCS Program ManagerPhone: 208-334-5545E-mail: jarillok@dhw.idaho.govKatie Jarillo, CCS Program ManagerPhone: 208-334-5545E-mail: jarillok@dhw.idaho.govThe SDU bank is Wells Fargo. Policy Studies, Inc. (PSI) - collectionsWeb-based payment service:Employers:Phone: 800-334-4957Phone: 208-334-4957 (in the Boise area)E-mail: ideft@dhw.idaho.govFax: 208-334-5571Website: www.healthandwelfare.idaho.govParents:Phone: 800-334-4957 or Phone: 208-334-4957 (in the Boise area)E-mail: webmaster@accessidaho.orgWebsite: www.accessidaho.orgCredit card payments accepted ($7 fee)Office of Child Support EnforcementEmployer Services Team12/09/2013Page 15 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).IllinoisState Contact Information AddressChristine Towles, On-Site MonitorPhone: 630-221-2329E-mail: christine.towles@illinois.govAnna Maria Abbinante, On-Site MonitorPhone: 630-221-2330E-mail: annamaria.abbinante@illinois.govThe IL SDU uses the docket and FIPS number issuedfrom the county the order was entered in, so thecourts and attorneys do not need a separateremittance identifier.Employer questions: Phone: 877-664-5738Correspondence or FedEx/UPS deliveries:Illinois State Disbursement Unit335 East Geneva RoadCarol Stream, IL 60188Payments only:Illinois State Disbursement UnitPO Box 5400Carol Stream, IL 60197-5400Returning Interstate Payments:HFS BFO/IV-D Receipts2200 Churchill Road Building A, 2nd floorSpringfield, IL 62702Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsLea SalyersPhone: 888-704-0683Phone: 630-221-2325E-mail: lea.salyers@xerox.comChristine Towles, On-Site MonitorPhone: 630-221-2329E-mail: christine.towles@illinois.govThe SDU bank is Bank of America. Affiliated Computer Services (ACS), a divisionof Xerox Corporation - collections and disbursementsWeb-based payment service:ExpertPay (free to employers)Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comFree software offered to employers for e-paymentsOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 16 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).IndianaState Contact Information AddressEric Durnil, SDU Project ManagerE-mail: eric.durnil@fssa.in.govCharity Pollard, SDU Oversight ManagerE-mail: charity.pollard@dcs.in.govPeggy Boggs, Financial ManagerPhone: 317-232-3450E-mail: peggy.boggs@dcs.in.govPayments only:Indiana State Child Support BureauPO Box 6219Indianapolis, IN 46206-6219Correspondence and Returning Interstate Payments:Indiana State Child Support BureauAttn: Susan Smith402 W. Washington St. MS11Indianapolis IN 46204Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsAnnie NunleyE-mail: iwoinquiries@dcs.in.govEmployer Maintenance UnitPhone: 800-292-0403E-mail: emu@dcs.in.govThe SDU bank is PNC.Web-based payment service: IN Child Support Payment System (free toemployers) Phone: 800-292-0403For more information concerning credit and debit card payments, go towww.childsupport.in.gov.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 17 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).IowaState Contact Information AddressIowa Collections Services CenterAngela Lathrop, Bureau Chief Collection ServicesPO Box 9125CenterDes Moines, IA 50306Phone: 515-697-1524E-mail: alathro@dhs.state.ia.usTerri Pollard, Program Planner 3Bureau of Collections Central OfficePhone: 515-242-6096E-mail: tpollar@dhs.state.ia.usCustomer Service Phone: 515-697-1550Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsAngela Lathrop, Bureau Chief Collection Services CenterPhone: 515-697-1524E-mail: alathro@dhs.state.ia.usAngela Lathrop, Bureau Chief Collection Services CenterPhone: 515-697-1524E-mail: alathro@dhs.state.ia.usThe SDU bank is Wells Fargo.Web-based payment service (free to employers):Phone: 877-274-2580E-mail: csrue@dhs.state.ia.usFax: 319-226-7150Website: www.iowachildsupport.gov orWebsite: https://secureapp.dhs.state.ia.us/epay/Separate website for noncustodial (NCP) and custodial parents doing businesswith IA's Collections Services Center: Website: https://childsupport.dhs.state.ia.usAn NCP may initiate a payment via the website after IA has processed anapplication and completed a prenote.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 18 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).KansasState Contact Information AddressChris Kellogg, Attorney IIPhone: 785-296-7209E-mail: chris.kellogg@dcf.ks.govBrenda Ellison, KPC Contract AdministratorPhone: 785-232-7161E-mail: brenda.ellison@dcf.ks.govReturning Interstate Payments:Kansas Payment CenterPO Box 750380Topeka, KS, 66675-0380Kansas Payment CenterPO Box 758599Topeka, KS, 66675-8599Gina Hoffman, Project DirectorPhone: 785-232-7120E-mail: ghoffman@ywcss.comKansas SDU Customer ServicePhone: 877-572-5722Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsThe SDU bank is CoreFirst Bank and Trust. YoungWilliams PC - collectionsWeb-based payment service (free to noncustodial parents and employers):KPCpayPhone: 877-729-6367 (toll-free)Website: www.kspaycenter.comFee charged on debit and credit cards based on the total of the transaction(minimum 2.43%, maximum 6%)Office of Child Support EnforcementEmployer Services Team12/09/2013Page 19 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).KentuckyState Contact Information AddressSharona Lavender, Project Manager, XeroxPhone: 859-373-3065E-mail: sharona.lavender@xerox.comLoretta Dawson, Processing and Distribution BranchManager Phone: 502-564-2285, ext. 4851E-mail: loretta.dawson@ky.govCorrespondence:KY Child Support EnforcementPO Box 2150Frankfort, KY 40602KY Division of Child Support EnforcementPO Box 14059Lexington, KY 40512-4059Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsLoretta Dawson, Processing and Distribution Branch ManagerPhone: 502-564-2285, ext. 4443E-mail: loretta.dawson@ky.govLoretta Dawson, Processing and Distribution Branch ManagerPhone: 502-564-2285, ext. 4443E-mail: loretta.dawson@ky.govThe SDU bank is JPMorgan Chase. Affiliated Computer Services (ACS), a divisionof Xerox Corporation - paper check collectionsWeb-based payment service(only for noncustodial parents)Kentucky Child Support Information (KCSI)Phone: 800-248-1163Website: http://csws.chfs.ky.gov/csws/ExpertPay(free to noncustodial parents; $2.50 registration fee and then $1.25 per paymentfor employers):Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: http://csws.chfs.ky.gov/csws/ (for employers and parents to checkpayments)Office of Child Support EnforcementEmployer Services Team12/09/2013Page 20 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).LouisianaState Contact Information AddressLouisiana Centralized Collection UnitLisa Andry, IV-D DirectorPost Office Box 260222Executive Director, LA CSEBaton Rouge, LA 70826Phone: 225-342-4780E-mail: lisa.andry@la.govPatricia Cason, Program ManagerPhone: 225-342-4783E-mail: patricia.cason@la.govRochalette Moore, Operations ManagerPhone: 225-924-5990, ext. 109E-mail: rochalette.moore@la.govJosie HowellPhone: 225-342-0531E-mail: josie.howell@la.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsJosie HowellPhone: 225-342-0531E-mail: josie.howell@la.govJosie HowellPhone: 225-342-0531E-mail: josie.howell@la.govSDU bank is JPMorganChase. Affiliated Computer Services (ACS), a division ofXerox Corporation - collectionsWeb-based payment service:ExpertPay (free to employers and noncustodial parents)Phone: 866-645-6347E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: www.e-childspay.com (for credit cards)Phone: 866-645-6348Credit card payments accepted from noncustodial parents. Fee is $11.75.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 21 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).MaineState Contact Information AddressChild Support Enforcement CashierJanet A. Croll (System)PO Box 1098Phone: 207-287-6990Augusta, ME 4333E-mail: janet.croll@maine.govMike Hughes, Central Office SupervisorMaine DHS / Division of Support Enforcement &RecoveryPhone: 207-287-2916E-mail: mike.hughes@maine.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsMike Hughes, Central Office SupervisorMaine DHS / Division of Support Enforcement & RecoveryPhone: 207-287-2916E-mail: mike.hughes@maine.govMike Hughes, Central Office SupervisorMaine DHS / Division of Support Enforcement & RecoveryPhone: 207-287-2916E-mail: mike.hughes@maine.govThe SDU bank is US Bank.Web-based payment service:ExpertPay ($.55 fee per transaction for employers and noncustodial parents after$2.50 registration fee)Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comOnline and credit card payments accepted from noncustodial parents:Website: http://www.maine.gov/dhhs/ofi/dser/online.payments/htmlOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 22 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).MarylandState Contact Information AddressCrystal Gebhart, MD SDU Project DirectorPhone: 443-957-2640E-mail: crystal.gebhart@acs-inc.comPayments only:MD Child Support AccountPO Box 17396Baltimore, MD 21297-1396Customer ServicePhone: 800-332-6347MD SDU EFT UnitPhone: 443-957-2680Cynthia E. Shockey, MD SDU DirectorPhone: 443-957-2683E-mail: Cynthia.shockey@maryland.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsCynthia E. Shockey, MD SDU DirectorPhone: 443-957-2683E-mail: Cynthia.shockey@maryland.govCynthia E. Shockey, MD SDU DirectorPhone: 443-957-2683E-mail: Cynthia.shockey@maryland.govThe SDU bank is Bank of America. Affiliated Computer Services (ACS), a divisionof Xerox Corporation - collectionsWeb-based payment service:ExpertPay (free to employers and noncustodial parents after $2.50 registrationfee) Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: www.e-childspay.com (for credit cards)Credit card payments accepted from noncustodial parents. Fee is $11.00.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 23 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).MassachusettsState Contact Information AddressMichael Grugnale, Contract ManagerContact for redirecting payments to the SDUPhone: 781-917-0040, ext. 4811E-mail: grugnale@dor.state.ma.usDieter Wahl, Director, CSE FinancePhone: 617-626-3502E-mail: wahld@dor.state.ma.usEmployers:DOR/CSEPO Box 55140Boston, MA 02205-5140Direct Payers:DOR/CSEPO Box 55144Boston, MA 02205-5144Interstate Payments:DOR/CSEPO Box 55149Boston, MA 02205-5149Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsChristopher Jones, Customer Service BureauMassachusetts Dept. of RevenuePhone: 617 887-7634E-mail: jonesc@dor.state.ma.usMichael Grugnale, Contract ManagerPhone: 781-917-0040, ext. 4811E-mail: grugnale@dor.state.ma.usThe SDU bank is Bank of America. Systems and Methods, Inc. (SMI) - collectionsWeb-based payment service:Smart System (free to employers and noncustodial parents):E-mail: marilyn.obrien@smimail.netWebsite: https://ma.smartchildsupport.comCredit cards accepted from noncustodial parents at websiteEmployer Relations Unit and EFT Outreach:Phone: 781-917-0050Fax: 781-917-0055E-mail: maeru.fax@smimail.netOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 24 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).MichiganPratin TrivediState Contact Information AddressDirector of Information Technology and PaymentOperationsPhone: 517-334-6560Email: trivedip@michigan.govEmployers:Michigan State Disbursement UnitPO Box 30350Lansing, MI 48909-7850Cheryl Webster (Program)Phone: 517-334-8695E-mail: websterc2@michigan.govBurton Parsons (System)Phone: 517-334-7395E-mail: parsonsb2@michigan.govEmily Ackels, Project DirectorPhone: 517-318-4611E-mail: ackelse@michigan.govInterstate Payments, including Interstate Returns:Michigan State Disbursement UnitPO Box 30352Lansing, MI 48909-7852Direct Payers:Michigan State Disbursement UnitPO Box 30351Lansing, MI 48909-7851Correspondence:Michigan State Disbursement UnitPO Box 30037Lansing, MI 48909Other returned mail:Michigan State Disbursement UnitPO Box 30353Lansing, MI 48909-7853Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsDawne Cohoon, Outreach ManagerPhone: 800-817-0805, option 1E-mail: misduoutreach@michigan.govDawne Cohoon, Outreach ManagerPhone: 800-817-0805, option 1E-mail: misduoutreach@michigan.govThe SDU bank is Fifth Third Bank. Informatix - collectionsWeb-based payment service (free to employers):Phone: 800-817-0805E-mail: misduoutreach@michigan.govWebsite: www.misdu.comCredit cards accepted from employers and noncustodial parents; fee is 2.35% ofthe total amount.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 25 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).MinnesotaState Contact Information AddressLarry JanskiPhone: 651-431-3322E-mail: larry.janski@state.mn.usMN Child Support Help Desk:Help Desk Phone: 651-431-4400Employers:Minnesota Child Support Payment CenterPO Box 64306St. Paul, MN 55164-0306Interstate:Minnesota Child Support Payment CenterPO Box 64323St. Paul, MN 55164-0323Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsMN Child Support Help Desk:Help Desk Phone: 651-431-4400MN Child Support Help Desk:Help Desk Phone: 651-431-4400The SDU bank is US Bank. Informatix - collectionsWeb-based payment service:Minnesota Child Support Online (free to employers)Phone: 651-431-4344 or Phone: 800-657-3890 (toll free)E-mail: dhs.mncseft@state.mn.usWebsite: www.childsupport.dhs.state.mn.us/Action/WelcomeOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 26 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).MississippiState Contact Information AddressSherry Taylor, SDU DirectorPhone: 601-359-4627Email: sherry.taylor@mdhs.ms.govOther InformationMS CRDUMS CRDU PO Box 4301Jackson, MS 39296Contact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsThe SDU banks are Trustmark Bank (paper check collections) and Regions Bank(EFT collections and disbursements).Office of Child Support EnforcementEmployer Services Team12/09/2013Page 27 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).MissouriState Contact Information AddressJoe LaBella (Program)Phone: 573-751-3396E-mail: joseph.r.labella@dss.mo.govDonna Morgan, SDU Project DirectorE-mail: donna.morgan@smimail.netMatt Luadzers, EFT CoordinatorPhone: 888-761-3665, ext. 4010E-mail: matt.luadzers@smimail.net SDU callsPhone: 888-761-3665Correspondence:MO Family Support Payment CenterPO Box 109006Jefferson City, MO 65110-9006Payments:Systems and Methods, Inc.PO Box 109001Jefferson City, MO 65110-9001Returning Interstate Payments:MO Family Support DivisionPO Box 2277Jefferson City, MO 65102-2277Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUEmployer TeamPhone: 800-585-9234Employer TeamPhone: 800-585-9234Vendor information and online payment options The SDU bank is Central Bank and Trust. Systems and Methods, Inc. (SMI) -collectionsWeb-based payment service:Family Support Payment Center (free for employers and NCPs)Phone: 888-761-3665 orPhone: 888-761-6390Parents may obtain payment information.Phone: 800-225-0530E-mail: fspceft@smimail.netWebsite: https://mo.smartchildsupport.comMissouri Child Support Employer InformationPhone: 800-585-9234 orPhone: 573-526-8699Office of Child Support EnforcementEmployer Services Team12/09/2013Page 28 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).MontanaState Contact Information AddressKimmer O'Leary (Program)Phone: 406-444-0558E-mail: koleary@mt.govSue Deyo, Project ManagerPhone: 406-443-8430E-mail: sue.deyo@ngc.comKaren Trettin, SupervisorContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersPhone: 406-444-2530E-mail: ktrettin@mt.govIncome Withholding:DPHHS-Child Support Enforcement DivisionPO Box 8001Helena, MT 59604-8001Other Payments:DPHHS-Child Support Enforcement DivisionPO Box 5955Helena, MT 59604-5955Cathy BeckettContact for redirecting payments to the SDUPhone: 406-444-1924E-mail: cbeckett@mt.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsKaren Trettin, SupervisorPhone: 406-444-2530E-mail: ktrettin@mt.govCathy BeckettPhone: 406-444-1924E-mail: cbeckett@mt.govThe SDU Bank is US Bank.Web-based payment service:MT Child Support Payments (employers and noncustodial parents; fee pertransaction; limit of 15 payments per transaction)Phone: 406-444-2775E-mail: slevengood@mt.govWebsite: http://app.mt.gov/cspCredit card payments and e-checks (online banking) accepted from employersand noncustodial parents through MT Child Support Payments website above (feecharged).Office of Child Support EnforcementEmployer Services Team12/09/2013Page 29 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).NebraskaState Contact Information AddressTroy Reiners, Assistant State TreasurerEmployers' Payments and Interstate Payments:Phone: 402-471-1349Nebraska Child Support Payment CenterEmail: troy.reiners@nebraska.govPO Box 82890Lincoln, NE 68501-2890John Kwiatek (Program)Phone: 402-471-7309Returning Interstate Payments*:E-mail: john.kwiatek@nebraska.govNebraska Child Support Enforcement - FinanceAttention: Deb CaryLisa Schafers (System) CHARTS Project220 South 17th StreetPhone: 402-471-0633PO Box 94728E-mail: lisa.schafers@nebraska.govLincoln NE 68509-4728*Contact: Deb CaryPhone: 402-471-7322 orPhone: 402-471-1400E-mail: debra.cary@nebraska.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsContact the Nebraska Customer Service Call CenterPhone: 1-877-631-9973, Option 2Tom HindsPhone: 402-471-1173E-mail: tom.hinds@nebraska.govThe SDU banks are the First National Bank of Omaha (collections and checkdisbursements) and US Bank (EFT disbursements) through a contract with theState Treasurer's Office.Web-based payment service:NE Child Support Payment Center (free for employers and noncustodial parents)Phone: 877-631-9973 (toll-free)Website: https://www.nebraskachildsupport.com/index.aspCredit card payments accepted from noncustodial parents.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 30 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).NevadaState Contact Information AddressMarci Boggs, Chief State Collection andDisbursement UnitPhone: 775-684-0649E-mail: mboggs@dwss.nv.govGuy Puglisi, Office ManagerPhone: 702-486-8578E-mail: gpuglisi@dwss.nv.govTyler Lentz, Management Analyst IPhone: 702-486-1042E-mail: tlentz@dwss.nv.govPayments only:Nevada SCaDUPO Box 98950Las Vegas, NV 89193-8950Correspondence, returned interstate payments, in-person payments, andFedEx/UPS or other carrier deliveries:1900 E. Flamingo Road, Suite 136Las Vegas, NV 89119Send $2.00 income withholding fee toNevada State TreasurerPO Box 844500Los Angeles, CA 90084-4500Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersTracy Sandborn, Program SpecialistPhone: 775-684-0589E-mail: tsandborn@dwss.nv.govContact for redirecting payments to the SDUTyler Lentz, Management Analyst IPhone: 702-486-1042E-mail: tlentz@dwss.nv.govLeslie Kalski, Management AnalystPhone: 702-486-1010E-mail: lkalski@dwss.nv.govVendor information and online payment optionsThe SDU bank is Wells Fargo.Web-based payment service:Phone: 855-288-2352Website:https://dwss.nv.gov/?ChildSupportOnlinePayments.htmlEmployers are required to collect $2.00 per payment (maximum $4.00 per month)to be sent to the Nevada State Treasurer no less than quarterly per NRS31A.080(3).Send $2.00 income withholding fee payable to the Nevada State Treasurer:Nevada State Treasurer's OfficePO Box 749549Los Angeles, CA 90074-9549Office of Child Support EnforcementEmployer Services Team12/09/2013Page 31 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).New HampshireState Contact Information AddressJean Marston, Regional Manager, DCSSPhone: 603-223-4820E-mail: jmarston-dockstader@dhhs.state.nh.usAnnette HarneyPhone: 603-223-4803Website: www.dhhs.nh.gov/dcss/contact.htmEmployers:NH Child Support Regional Proc. Ctr.PO Box 9501Manchester, NH 03108-9501Interstate/International:NH Child Support Regional Proc. Ctr.PO Box 9503Manchester, NH 03108-9503Payers/District Offices:NH Child Support Regional Proc. Ctr.PO Box 9502Manchester, NH 03108-9502Website: www.dhhs.nh.gov/dcssOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsAnnette HarneyPhone: 603-223-4803Website: www.dhhs.nh.gov/dcss/contact.htmAnnette HarneyPhone: 603-223-4803Website: www.dhhs.nh.gov/dcss/contact.htmThe SDU bank is Citizens Bank. Affiliated Computer Services (ACS), a division ofXerox Corporation - collectionsWeb-based payment service:ExpertPay (free to employers)Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comFree software offered to employers for e-payments.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 32 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).New JerseyState Contact Information AddressBernitra Robinson, State Contract ManagerPhone: 609-631-2668E-mail: bernitra.robinson@dhs.state.nj.usSara Pascale, Child Support Specialist 1Phone: 609-631-2787E-mail: sara.pascale@dhs.state.nj.usCorrespondence and Returned Interstate Payments:Administrative Office of the CourtsProbation Services/Child Support Enforcement171 Jersey StreetPO Box 976Trenton, NJ 08625-0976NJ Family Support Payment CenterPO Box 4880Trenton, NJ 08650-4880Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsThe SDU bank is Wells Fargo. Affiliated Computer Services (ACS), a division ofXerox Corporation - collections and disbursements to direct deposit and debitcard; other disbursements are handled by the state.Web-based payment service:ExpertPay (free to employers)Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: www.e-childspay.com (credit card payments from NCPs)Office of Child Support EnforcementEmployer Services Team12/09/2013Page 33 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).New MexicoState Contact Information AddressJoseph Anaya, SDU Bureau ChiefPhone: 505-476-3918E-mail: joseph.anaya@state.nm.usAdam Medina, EFT CoordinatorPhone: 505-476-3922E-mail: adam.medina@state.nm.usYolanda Gabaldon-FuentesNM SDU Section SupervisorPhone: 505-476-3917E-mail: yolanda.gabaldon-fuentes@state.nm.usMichelle CastanedaPPB/Centralized Services ManagerPhone: 505-827-7242E-mail: michelle.castaneda@state.nm.usCorrespondence:NM State Disbursement UnitPO Box 25110Santa Fe, NM 87502-5110Payments only:CSEDPayment ProcessingPO Box 25109Albuquerque, NM 87125Interstate Payments:NM State Disbursement UnitPO Box 26897Albuquerque, NM 87125-6897Returning Interstate Payments:NM State Disbursement UnitPO Box 2348Santa Fe, NM 87504-2348Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersYolanda Gabaldon-FuentesNM SDU Section SupervisorPhone: 505-476-3917E-mail: yolanda.gabaldon-fuentes@state.nm.usContact for redirecting payments to the SDUVendor information and online payment optionsThe SDU bank is Wells Fargo.An employer may set up a recurring automatic withdrawal for child supportpayments on NM's website:Website: https://elink.hsd.state.nm.us/elink/Default.aspxWebsite: www.e-childspay.com (credit card payments from noncustodial parents)Payments also accepted from Western Union.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 34 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).New YorkState Contact Information AddressNYS Child Support Processing CenterBarbara Ruggirello, SDU Program DirectorPO Box 15363Phone: 518-473-0574Albany, NY 12212E-mail: barbara.ruggirello@otda.state.ny.usVal Lamaestra, SDU Operations ManagerPhone: 518-452-9814, ext. 3100E-mail: val.lamaestra@acs-inc.comBob Madan, SDU Deputy Project ManagerPhone: 518-452-9814E-mail: bob.madan@acs-inc.comOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsThe SDU bank is Bank of America. Affiliated Computer Services (ACS), a divisionof Xerox Corporation - collections and disbursementsWeb-based payment service:ExpertPay (free to employers)Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: www.e-childspay.comCredit card payments accepted from NCPs for fee of $11.25.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 35 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).North CarolinaState Contact Information AddressAstra Wilson-Kirksey, SS Program Administrator 1Phone: 919-855-4454E-mail: astra.wilson-kirksey@dhhs.nc.govDavid Steele, E-Commerce Branch ChiefPhone: 919-527-6190E-mail: david.steele@dhhs.nc.govBonnie Knowles, IT Manager ACTS Team 84E-mail: bonnie.knowles@dhhs.nc.govJennifer Creech, EFT/Debit Card CoordinatorPhone: 919-855-4450E-mail: jennifer.creech@dhhs.nc.govPayments and Employers:NC Child Support Centralized CollectionPO Box 900012Raleigh, NC 27675-9012Returning Interstate Payments:NC Child Support Enforcement SectionAttention: Dallas HartsfieldPO Box 20800Raleigh, NC 27619Phone: 919-855-4408Dee Robinson, EFT/Debit Card CoordinatorPhone: 919-855-4452E-mail: dilthra.robinson@dhhs.nc.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersJennifer Creech, EFT/Debit Card CoordinatorPhone: 919-855-4450E-mail: jennifer.creech@dhhs.nc.govDee Robinson, EFT/Debit Card Coordinator(back-up)Phone: 919-855-4452E-mail: dilthra.robinson@dhhs.nc.govContact for redirecting payments to the SDUJennifer Creech, EFT/Debit Card CoordinatorPhone: 919-855-4450E-mail: jennifer.creech@dhhs.nc.govDee Robinson, EFT/Debit Card Coordinator(back-up)Phone: 919-855-4452E-mail: dilthra.robinson@dhhs.nc.govOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 36 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).North CarolinaOther InformationVendor information and online payment optionsThe SDU banks are SunTrust (paper deposits) and Wachovia (electroniccollections and disbursements). Systems and Methods Inc. (SMI)Web-based payment service (for employers and noncustodial parents):Website: www.ncchildsupport.com/Employers should click on the "Employer" icon.Noncustodial payers should click on the "Parents" icon.Then follow the transmit funds or pay child support links.Credit and debit card payments accepted from NCPs for fee of $5.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 37 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).North DakotaState Contact Information AddressLee Bjerklie (Program)Phone: 701-328-7502E-mail: lebjerklie@nd.govLeila Brucker (System)Phone: 701-328-7511E-mail: lbrucker@nd.govCustomer ServicePhone: 800-321-4255Phone: 701-328-3582E-mail: centralofficecse@nd.govJolene SchafferPhone: 701-328-7531E-mail: soiwic@nd.govLump Sum Payments:North Dakota SDUPO Box 7425Bismarck, ND 58507-7425Returning Interstate Payments:North Dakota SDUPO Box 7190Bismarck, ND 58507State Disbursement UnitND Child Support EnforcementPO Box 7280Bismarck, ND 58507-7280Suzanne ¿Sam¿ WitkowskiPhone: 701-328-7528E-mail: sewitkowski@nd.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsJolene SchafferPhone: 701-328-7531E-mail: soiwic@nd.govSuzanne "Sam" WitkowskiPhone: 701-328-7528E-mail: sewitkowski@nd.govThe SDU bank is Bank of North Dakota (BND) - state-owned).Web-based payment service:Employer EFT (free to employers and noncustodial parents)Phone: 800-251-8685 #2 Phone: 701-328-7512 (out-of-state employers)E-mail: soeft@nd.govWebsite: www.state.nd.us/humanservices/services/childsupport/efthomepage.htmlorWebsite: www.childsupportnd.comOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 38 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).OhioState Contact Information AddressOH CSPCJoyce Ellinwood, CSPC Project ManagerPO Box 182394Phone: 614-985-4549Columbus, OH 43218E-mail: joyce.ellinwood@jfs.ohio.govDawna Dailey, OperationsPhone: 614-985-4558E-mail: dawna.dailey@jfs.ohio.govCSPC Customer ServicePhone: 888-965-2676Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsJoyce Ellinwood, SDU Project ManagerPhone: 614-985-4558E-mail: joyce.ellinwood@jfs.ohio.govJoyce Ellinwood, SDU Project ManagerPhone: 614-985-4558E-mail: joyce.ellinwood@jfs.ohio.govThe SDU bank is Fifth Third Bank. Affiliated Computer Services (ACS), a divisionof Xerox Corporation - collections and disbursementsWeb-based payment service:ExpertPay (free to employers)Phone: 800-403-0879 (outside Ohio)Phone: 888-965-2676 (within Ohio)E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: www.e-childspay.com (credit card payments from noncustodial parents)Office of Child Support EnforcementEmployer Services Team12/09/2013Page 39 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).OklahomaState Contact Information AddressStefanie Hanson, Program SupervisorPhone: 405-522-0023E-mail: stefanie.hanson@okdhs.orgJim Hutchinson, Information Systems AdministratorPhone: 405-522-1338E-mail: jim.hutchinson@okdhs.orgSDU Office Fax: 855-363-1755Employer Service Center:Phone: 866-553-2368 (toll-free)Employers:Oklahoma Centralized Support RegistryPO Box 268809Oklahoma City, OK 73126-8809Interstate:Oklahoma Centralized Support RegistryPO Box 268954Oklahoma City, OK 73126-8954Returning Interstate Payments:OK Department of Human ServicesOklahoma Child Support ServicesAttention: Refund for the Center For Finance and BudgetPO BOX 53552Oklahoma City, Oklahoma 73152Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsOklahoma Central Case Registry, Non-IV-D OfficePhone: 405-522-8999Oklahoma Employer Services CenterPhone: 405-325-9190Phone: 866-553-2368 (toll-free)The SDU bank is Chase Bank. Systems & Methods, Inc. (SMI) - collections anddisbursementsWeb-based payment service (free for employers and noncustodial parents):Website: www.okdhs-paycs.comCredit and debit card payments accepted from noncustodial parents at no cost.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 40 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).OregonState Contact Information AddressGinger FlemingPhone: 503-986-6071E-mail: ginger.fleming@doj.state.or.usMikki Reid, Financial ServicesPhone: 503-986-2469E-mail: mikki.a.reid@doj.state.or.usOR Department of JusticeDivision of Child Support Program Services CenterPO Box 14506Salem, OR 97309-0420Oregon Child Support Office¿s website:Website: oregonchildsupport.govNena CobbEFT SpecialistPhone: 503-986-0547nena.j.cobb@doj.state.or.usShelley HadfieldLead WorkerPhone: 503-986-2414shelley.a.hadfield@doj.state.or.usEmployer Services Central UnitPhone: 866-907-2857E-mail: efthelp@doj.state.or.us (help desk)Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsMikki Reid, Financial ServicesPhone: 503-986-2469E-mail: mikki.a.reid@doj.state.or.usWebsite: http://www.oregonchildsupport.gov/employers/contact.shtmlThe SDU bank is US Bank.Web-based employer portal:Website: https://employerportal.oregonchildsupport.govPhone: 866-907-2857Mastercard, American Express and Discover payments may be made throughMyPaymentPortal.com for a small fee. Visa is not accepted.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 41 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).PennsylvaniaState Contact Information AddressThomas Sheaffer, PolicyPhone: 717-783-7792E-mail: thsheaffer@pa.govTammy Barrick DACSES Financial Unit SupervisorPhone: 717-705-5144E-mail: tbarrick@pa.govCustomer ServicePhone: 800-932-0211AVRPhone: 877-727-7238Wage-attached Payments:PA SCDU PO Box 69112Harrisburg, PA 17106-9112Non Wage-attached Payments:PA SCDUPO Box 69110Harrisburg, PA 17106-9110Returning Interstate PaymentsPA SCDUPO Box 61167Harrisburg, PA 17106-1167Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsThe SDU bank is Wells Fargo. Xerox - collections and disbursementsWeb-based payment service:ExpertPay (free to employers and noncustodial parents)Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: www.e-childspay.com (credit card payments from NCPs)Credit card payments accepted from NCPs via a toll-free phone line and online forfee of $11.95.Free software offered to employers for e-payments. For information on PA's EFTrequirement or to request not to receive remittance statements, call PA-SCDUCustomer Service:Phone: 877-676-9580E-mail: pa-childsupp-2.fc-sls@xerox.comOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 42 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).Puerto RicoState Contact Information AddressAlba L Alvarez Del Valle, Acting SupervisorCentral RegistryPhone: 787-767-1500, ext. 2005Fax: 787-282-7411E-mail: aalvarez2@asume.pr.govMrs. Silvia Bula, Deputy AdministratorCase Management AreaPhone: 787-767-1500, ext. 2704E-mail: sbula@asume.pr.govEmployers:ASUMEPO Box 71442San Juan, PR 00936-8542Returning Interstate Payments:ASUMEPO Box 71420San Juan, PR 00936-8520Lizette Serrano-Pabon, Assistant DeputyAdministratorCase Management AreaPhone: 787-767-1500, ext. 2772Fax: 787-767-1852E-mail: lserrano@asume.pr.govAda Lopez, Employer IssuesE-mail: alopez3@asume.pr.govMayra Siaca, Employer IssuesE-mail: msiaca@asume.pr.govJessica Figueroa, Employer IssuesE-mail: jfigueroa@asume.pr.govRoberto Hernandez, Employer IssuesPhone: 787-767-1500, ext. 2042E-mail: rhernandez@asume.pr.govWilberto Rosario, Collection Unit SupervisorPhone: 787-767-1500, ext. 2738 or 2719E-mail: wrosario@asume.pr.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUMayra Siaca, Employer IssuesPhone: 787-767-1500 ext. 2001E-mail: msiaca@asume.pr.govMayra Siaca, Employer IssuesPhone: 787-767-1500 ext. 2001E-mail: msiaca@asume.pr.govOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 43 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).Puerto RicoOther InformationVendor information and online payment optionsThe SDU bank is Banco Popular de Puerto Rico (BPPR).Web-based payment service for noncustodial parents:Website: www.gobierno.pr/ASUME/Inicio/Credit card payments accepted from non-custodial parents.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 44 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).Rhode IslandState Contact Information AddressAlicia Rodriguez, SDU Project DirectorE-mail: alicia.rodriguez@smimail.netKathleen McCusker, Chief Human Services Policyand Systems Specialist Contact for redirectingpayments to the SDUPhone: 401-458-4427E-mail: kmccusker@dhs.ri.govRhode Island Family Courtc/o RI Child Support Payment ServicePO Box 5073Hartford, CT 06102-5073Rhode Island Child Support InformationPhone: 401-458-4450Michael VenturinoRhode Island Family CourtContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersPhone: 401-458-3119Fax: 401-458-3083E-mail: mventurino@courts.ri.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsMichael VenturinoRhode Island Family CourtPhone: 401-458-3119Fax: 401-458-3083E-mail: mventurino@courts.ri.govKathleen McCusker, Chief Human Services Policy and Systems SpecialistPhone: 401-458-4427E-mail: kmccusker@dhs.ri.govThe SDU bank is Citizens Bank.Web-based payment service:Rhode Island Child Support Processing Center (free to employers and noncustodial parents)Phone: 401-458-4450Website: https://ri.smartchildsupport.comCredit card payments from employers and noncustodial parents accepted. The feeis 3% of the payment.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 45 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).South CarolinaState Contact Information AddressGlenn Hastie, Assistant DirectorSC Department of Social ServicesChild Support Enforcement DivisionPhone: 803-898-9468E-mail: glenn.hastie@dss.sc.gov46 Clerks of Court receiving paymentsJim Dingeldine (System)Phone: 803-454-7118E-mail: james.dingeldine@dss.sc.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsThe SDU is being developed.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 46 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).South DakotaState Contact Information AddressRocco Konop, Program SpecialistContact for redirecting payments to the SDUPhone: 605-773-7236E-mail: rocco.konop@state.sd.usChild Support Payment Center700 Governors Drive, Suite 84Pierre, SD 57501Shannon Abernathy (System)Phone: 605-773-3641E-mail: shannon.abernathy@state.sd.usCindy AndersonContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersPhone: 605-773-7235E-mail: cindy.anderson@state.sd.usOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsCindy AndersonPhone: 605-773-7235E-mail: cindy.anderson@state.sd.usRocco Konop, Program SpecialistPhone: 605-773-7236E-mail: rocco.konop@state.sd.usThe SDU banks are First Premier Bank (check payments), eFunds (electronicpayments) and Wells Fargo (field office collections).SD Department of Social ServicesWebsite: http://dss.sd.gov/childsupport/Credit card payments accepted (no fee) from noncustodial parents atWebsite: https://apps.sd.gov/applications/SS17PC02CRD/CreditCard1.aspxPhone: 605-773-3641Office of Child Support EnforcementEmployer Services Team12/09/2013Page 47 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).TennesseeState Contact Information AddressRichard Paige, Child Support Fiscal Services DirectorPhone: 615-313-5348E-mail: richard.paige@tn.govTennessee Child Support Centralized CollectionsPO Box 305200Nashville, TN 37229Jackie Howell, Project DirectorPhone: 615-916-5225, ext. 4901E-mail: jackie.howell@tn.govE-mail: jackie.howell@smimail.netNicole McClain, SDU SupervisorPhone: 615-916-5225, ext. 4902E-mail: nicole.mcclain@smimail.netOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDURichard Paige, Child Support Fiscal Services DirectorPhone: 615-313-5348E-mail: richard.paige@tn.govRichard Paige, Child Support Fiscal Services DirectorPhone: 615-313-5348E-mail: richard.paige@tn.govVendor information and online payment options The SDU bank is First Tennessee Bank. Systems and Methods, Inc. (SMI) -collections and customer serviceWeb-based payment service: Tennessee Online Child support Payment System(free to employers and noncustodial parents)Phone: 800-838-6911Website: https://tn.smartchildsupport.com/ACH debit payments from employers and noncustodial parents are accepted at nocost.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 48 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).TexasState Contact Information AddressWilliam Irby, Payment Operation ManagerPhone: 512-460-6915E-mail: william.irby@texasattorneygeneral.govJohn Kofman, Payment Adjustments SupervisorPhone: 512-460-6272E-mail: john.kofman@texasattorneygeneral.govFor employer inquiries:Problem Resolution Call CenterPhone: 877-474-4463Payments only:Office of the Attorney General TXCSDUPO Box 659791San Antonio, TX 78265-9791Interstate, exceptions, e.g., refunds:Office of the Attorney General TXCSDUPO Box 245993San Antonio, TX 78265-5993For custodial and noncustodial parent inquiries:TXSDU Call CenterPhone: 800-252-8014Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsWilliam Irby, Payment Operation ManagerPhone: 512-460-6915E-mail: william.irby@texasattorneygeneral.govJohn Kofman, Payment Adjustments SupervisorPhone: 512- 460-6272E-mail: john.kofman@texasattorneygeneral.govThe SDU banks are Bank of America (paper checks) and JPMorganChase(electronic payments). Affiliated Computer Services (ACS), a division of XeroxCorporation - collections and disbursementsWeb-based payment service:ExpertPay (free to employers and noncustodial parents after $2.50 set-up fee)Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.com (employers and noncustodial parents)Website: www.e-childspay.com (credit card payments by noncustodial parents)Credit card payments accepted from noncustodial parents. The fee is $11.75.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 49 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).UtahState Contact Information AddressOffice of Recovery ServicesShauna Hair, Business Analyst SupervisorPO Box 45011Phone: 801-536-0375Salt Lake City, UT 84145E-mail: shair@utah.govZeljka Borro, Senior Business AnalystPhone: 801-536-8688E-mail: zborro@utah.govChristine Nguyen, Senior Business AnalystPhone: 801-536-8685E-mail: clnguyen@utah.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsEmployer/Agency Customer Service UnitPhone: 801-536-8333E-mail: orsempagency@utah.govEmployer/Agency Customer Service UnitPhone: 801-536-8333E-mail: orsempagency@utah.govThe SDU bank is Zions Bank.Web-based payment service:Interactive Case Access System (noncustodial parents only)Phone: 801-536-8333E-mail: orsempagency@utah.govWebsite: www.ors.utah.govE-check, debit card or any major credit card acceptedCredit cards from noncustodial parents accepted at payment windows, via phone(fee is $5) or online (fee is $1) if registered.Credit card payments from employers accepted at payment windows throughoutUT.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 50 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).VermontState Contact Information AddressChristine Cassel, Federal Programs ChiefPhone: 802-241-3357E-mail: christine.cassel@ahs.state.vt.usJennifer Lyford, Child Support Program ChiefEmployer Services Unit Phone: 802-241-6522E-mail: jennifer.lyford@ahs.state.vt.usPayments only:Vermont Office of Child SupportPO Box 1310Williston, VT 05495-1310Returning Interstate Payments:Vermont Office of Child SupportAttention: Refunds/CRU103 South Main St.Waterbury, VT 05671-1901Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsChristine Cassel, Federal Programs ChiefPhone: 802-241-3357E-mail: christine.cassel@ahs.state.vt.usChristine Cassel, Federal Programs ChiefPhone: 802-241-3357E-mail: christine.cassel@ahs.state.vt.usThe SDU bank is TDBanknorth - collections.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 51 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).Virgin IslandsState Contact Information AddressSonia Thompson, Computer ManagerPhone: 340-775-3070, ext. 3001E-mail: sthompson@pcsd.gov.viE-mail: sjthompsonvi@hotmail.comPaternity and Child Support DivisionDepartment of Justice8000 Nisky Center 2nd Floor, Suite 500St. Thomas, Virgin Islands 00802Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsThe SDU bank is Banco Popular de Puerto Rico (BPPR).Office of Child Support EnforcementEmployer Services Team12/09/2013Page 52 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).VirginiaState Contact Information AddressPeter Finn, SDU ManagerPhone: 804-726-7341E-mail: peter.finn@dss.virginia.govPayments only:Division of Child Support EnforcementPO Box 570Richmond, VA 23218-0570Carolyn Ballard, Payment Processing ManagerPhone: 804-726-7296E-mail: carolyn.ballard@dss.virginia.govNikita Atkinson, EFT ManagerPhone: 804-726-7277E-mail: nikita atkinson@dss.virginia.govChristy Osterloh, Exceptions Unit ManagerPhone: 804-726-7289E-mail: christy.osterloh@dss.virginia.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersPaulette RaineyPhone: 804-726-7466E-mail: paulette.rainey@dss.virginia.govE-mail: askdcse@dss.virginia.govPat WatsonPhone: 804-726-7413E-mail: pat.watson@dss.virginia.govE-mail: askdcse@dss.virginia.govContact for redirecting payments to the SDUPaulette RaineyPhone: 804-726-7466E-mail: paulette.rainey@dss.virginia.govE-mail: askdcse@dss.virginia.govPat WatsonPhone: 804-726-7413E-mail: pat.watson@dss.virginia.govE-mail: askdcse@dss.virginia.govOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 53 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).VirginiaOther InformationVendor information and online payment optionsThe SDU banks are SunTrust (collections); Wells Fargo (disbursements).Web-based payment service:Virginia $4Kids (free to employers, noncustodial parents, and third-partyproviders)Phone: 804-726-7277E-mail: nitika.atkinson@dss.virginia.govWebsite: https://epm.virginiainteractive.org/vdss/money4kids/Login.aspxCredit card payments accepted through Western Union (Code City: VADSS).Telephone payments accepted.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 54 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).WashingtonState Contact Information AddressWashington State payment inquiriesPhone: 800-468-7422, option 1Washington State Support RegistryPO Box 45868Olympia, WA 98504Bill Green, Child Support Program Manager DSHSPhone: 360-664-5314E-mail: bgreen@dshs.wa.govRhonda Thomas, Child Support Program ManagerCentral ServicesPhone: 360-664-5185E-mail: rhonda.thomas@dshs.wa.govLynnie Larsen, ChiefDepartment of Social and Health ServicesEconomic Services AdministrationPhone: 360-664-5121E-mail: larsenlm@dshs.wa.govKristina Butler, SupervisorPhone: 360-664-5294E-mail: Kristina.butler@dshs.wa.govWendy Cole-Deardorff, EFT/Accounting ServicesManagerPhone: 360-664-5160E-mail: wcoledea@dshs.wa.govChuck DonnellyPhone: 360-664-5067E-mail: chuck.donnelly@dshs.wa.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUChuck DonnellyPhone: 360-664-5067E-mail: chuck.donnelly@dshs.wa.govChuck DonnellyPhone: 360-664-5067E-mail: chuck.donnelly@dshs.wa.govOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 55 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).WashingtonOther InformationVendor information and online payment optionsThe SDU bank is Bank of America.Web-based payment service:Child Support Internet Payment Service (CSIPS) (free to employers and directpayers)Phone: 800-468-7422Website: www.childsupportpayment.dshs.wa.govOffice of Child Support EnforcementEmployer Services Team12/09/2013Page 56 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).West VirginiaState Contact Information AddressBill Rollins, Receipts Unit ManagerPhone: 304-356-4723E-mail: bill.a.rollins@wv.govPayments only:WV BCSEPO Box 247Charleston, WV 25321Nancy Light, EFT SpecialistPhone: 304-356-4714E-mail: nancy.l.light@wv.govHal Pendell, Chief Financial OfficerPhone: 304-356-4726E-mail: hal.m.pendell@wv.govSusan Linville, Fiscal Services ManagerPhone: 304-356-4715E-mail: susan.a.linville@wv.govFrank Lewis (System)Phone: 304-558-8293E-mail: frank.lewis@wv.govOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsWV BCSE Customer Service hotlinePhone: 800-249-3778WV Employer Relations hotlinePhone: 800-835-4683The SDU bank is JPMorganChase - collections and disbursementsWeb-based payment service:WV Support Payment CenterPhone: 800-446-5382 (phone payments)Phone: 800-835-4683 (employer relations)Website for payment service: https://apps.wv.gov/DHHR/wvchildsupportdirect$1.00 service fee per transactionWebsite for automated payment information (for parents):https://www.wvdhhr.org/bcseappVisa, MasterCard and electronic checks accepted. The system is designed fornoncustodial parents as the payers. Payers may make a one-time payment or setup recurring payments at $3.00 service fee per transaction. Employers may usethe service too, but each transaction has to be made separately, and the $3.00service fee applies to each transaction. Employers who wish to send fundselectronically are encouraged to send ACH credit electronic payments.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 57 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).WisconsinState Contact Information AddressAlisa Comber, Fiscal Collection Chief Bureau of ChildSupport EnforcementPhone: 608-266-9909E-mail: alisa.comber@wisconsin.govGary Rogowski, SDU Project DirectorPhone: 414-615-2404E-mail: gary.rogowski@xerox.comEmployers:Wisconsin Support Collections Trust FundPO Box 74400Milwaukee, WI 53274-0400Interstate and Returning Interstate Payments:Wisconsin Support Collections Trust FundPO Box 74700Milwaukee, WI 53274-0700Dave Fehlauer, EFT Transaction ProcessingManagerPhone: 414-615-2422E-mail: dave.fehlauer@xerox.comOther InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsThe SDU bank is US Bank. Affiliated Computer Services (ACS), a division ofXerox Corporation - collections and disbursementsWeb-based payment service:ExpertPay (free to employers and noncustodial parents after $2.50 set-up fee)Phone: 800-403-0879E-mail: customer.service@expertpay.comWebsite: www.expertpay.comWebsite: www.e-childspay.com (credit card payments)Credit card payments accepted from employers and noncustodial parentsPayments accepted by phone from a checking account.Employer Customer ServicePhone: 877-209-5211EFT OutreachPhone: 414-615-2425Office of Child Support EnforcementEmployer Services Team12/09/2013Page 58 of 59


State/Employer Contact and Program InformationState Disbursement UnitThis document provides state-specific contact, mailing address, vendor and online payment options for the state disbursement units (SDUs).WyomingState Contact Information AddressValerie Spencer, EFT SupervisorPhone: 307-777-6942E-mail: valerie.spencer@wyo.govSydney Ellis, SDU ManagerPhone: 307-777-5693E-mail: sydney.ellis@wyo.govWyoming State Disbursement Unit2300 Capital AvenueHathaway Building5th Floor, Suite ACheyenne, WY 82002orWyoming State Disbursement UnitPO Box 1027Cheyenne, WY 82003-1027Other InformationContact for attorneys and courts for remittanceidentifiers for non-IV-D (private) ordersContact for redirecting payments to the SDUVendor information and online payment optionsValerie Spencer, EFT SupervisorPhone: 307-777-6942E-mail: valerie.spencer@wyo.govValerie Spencer, EFT SupervisorPhone: 307-777-6942E-mail: valerie.spencer@wyo.govThe SDU bank is ANB.Office of Child Support EnforcementEmployer Services Team12/09/2013Page 59 of 59

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