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State/Employer Contact and Program Information

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<strong>State</strong>/<strong>Employer</strong> <strong>Contact</strong> <strong>and</strong> <strong>Program</strong> <strong>Information</strong><strong>State</strong> Disbursement UnitThis document provides state-specific contact, mailing address, vendor <strong>and</strong> online payment options for the state disbursement units (SDUs).Hawaii<strong>State</strong> <strong>Contact</strong> <strong>Information</strong> AddressRoxanne H. Watanabe, SDU ManagerPhone: 808-692-7032E-mail: roxanne.h.watanabe@hawaii.govSheri Wang, Assistant AdministratorPhone: 808-692-7000E-mail: sheri.wang@hawaii.govReturning Interstate Payments:Child Support Enforcement AgencyAttn: Roxanne WatanabePO Box 1860Honolulu, HI 96805-1860(Please include reason for return <strong>and</strong> contact name, phone, <strong>and</strong> e-mail.)Child Support Enforcement AgencyPO Box 1860Honolulu, HI 96805-1860Other <strong>Information</strong><strong>Contact</strong> for attorneys <strong>and</strong> courts for remittanceidentifiers for non-IV-D (private) ordersRoxanne H. Watanabe, SDU ManagerPhone: 808-692-7032E-mail: roxanne.h.watanabe@hawaii.govSheri Wang, Assistant AdministratorPhone: 808-692-7000E-mail: sheri.wang@hawaii.gov<strong>Contact</strong> for redirecting payments to the SDURoxanne H. Watanabe, SDU ManagerPhone: 808-692-7032E-mail: roxanne.h.watanabe@hawaii.govSheri Wang, Assistant AdministratorPhone: 808-692-7000E-mail: sheri.wang@hawaii.govVendor information <strong>and</strong> online payment optionsThe SDU bank is the Bank of Hawaii.Web-based payment services:ExpertPay (for employers <strong>and</strong> noncustodial parents)Phone: 800-403-0879Website: www.expertpay.comMyPaymentPortal.com (for noncustodial parents)Phone: 866-611-1104Website: www.mypaymentportal.comOffice of Child Support Enforcement<strong>Employer</strong> Services Team12/09/2013Page 14 of 59

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