Office of the Premier Annual Report 2009-2010 - Gauteng Online

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Table1.2. Consultation arrangements for customersKey internal services were consulted on with our internal customersand as the need arose. With respect to our external customers,the GPG Imbizo programme ensures regular consultation andfeedback to citizens.Table1.3. Service Delivery Access StrategyAs part of our access to service delivery strategy, the Office ofthe Premier ensures that adequate signage is available to directvisitors to the correct office and also ensures that facilities toaccommodate people living with disabilities are in place. We havealso attempted to assist customers in the South African languageof their choice where this was required.Instruments designed to maximise Gauteng residents’ access toinformation about the provincial government’s services, projectsand programmes are facilitated within available resources andthrough a range of mechanisms including radio and other media,publications, Imbizo and other interactive community meetings,public exhibitions, Thusong Service centres, the Gautenggovernment website and the Gauteng government call centre.The Gauteng News is publication on government’s services thatis widely distributed to citizens. A special edition, focusing onthe State of the Premier Address by the Premier Mokonyane wasproduced and distributed. The GPG portal also has daily updatesof GPG activities and a quarterly report of progress within GPG,which may be accessed by citizens. A concept document for thePublic Service Hot Line was approved by the EXCO.Table1.4. Service Information ToolA consolidated service directory on government services, includingHIV and Aids, Economic Opportunities, Women, Children, Peoplewith Disabilities and Victim Empowerment Resources was publishedand distributed to the public. A services database is also availableon the Portal (website) and is regularly updated.Table1.5. Complaints mechanismService delivery complaints are invited in person, in writing, bytelephoning or by emailing us. Plans are in place for the Batho PeleChampion in the Office of the Premier to ensure that complaintsare investigated and resolved as quickly as possible. We have alsodeveloped response times and mechanisms to communicate theoutcome of complaints.Complaints in relation to corruption and fraud by any of ouremployees can be reported on the following number: 0800 701701, general enquiries on our services can be directed to theGauteng Provincial Government call centre on 0860GAUTENG(0860 428 8364) and are also available on the GPG Website:www.gautengonline.org.za.TABLE 2.1 - Personnel costs by ProgrammeProgrammeTotal Voted Compensation Training Expenditure Professional and Compensation ofAverage EmploymentExpenditure (R’000) of EmployeesExpenditure (R’000)(R’000) Special Services(R’000)Employees as percentof Total ExpenditureCompensation ofEmployees Cost perEmployee (R’000)Pr.1:Administration 54,552 33,606 0 6560 61.6 391 86Pr.2:Institutional Development 65,387 27,120 737 2485 41.5 266 102Pr.3:Policy & Governance 93,046 24,526 63 8723 26.4 323 76Z=Total as on Financial Systems (BAS) 212,985 85,252 800 17,768 40 323 264136
TABLE 2.2 - Personnel costs by Salary bandSalary BandsCompensation ofEmployees Cost(R’000)Percentage of TotalPersonnel Cost forDepartmentAverageCompensation Costper Employee (R)Total Personnel Costfor Departmentincluding Goods andNumber of EmployeesTransfers (R’000)Skilled (Levels 3-5) 4,816 5.6 114,667 85,252 42Highly skilled production (Levels 6-8) 15,364 18 210,466 85,252 73Highly skilled supervision (Levels 9-12) 28,871 33.9 418,420 85,252 69Senior management (Levels 13-16) 20,582 24.1 709,724 85,252 29Contract (Levels 3-5) 148 0.2 148,000 85,252 1Contract (Levels 6-8) 1,816 2.1 227,000 85,252 8Contract (Levels 9-12) 1,533 1.8 511,000 85,252 3Contract (Levels 13-16) 11,379 13.3 948,250 85,252 12Periodical Remuneration 216 0.3 72,000 85,252 3Abnormal Appointment 527 0.6 21,958 85,252 24TOTAL 85,252 100 322,924 85,252 264TABLE 2.3 - Salaries, Overtime, Home Owners Allowance and Medical Aid by ProgrammeProgramme Salaries (R’000) Salaries as % of Overtime (R’000) Overtime as % ofPersonnel CostPersonnel CostHOA (R’000)HOA as % ofPersonnel CostMedical Ass. (R’000)Medical Ass. as % ofPersonnel CostTotal Personnel Costper Programme(R’000)Pr.1:Administration 21,029 62.6 217 0.6 474 1.41 1,054 3.14 33,606Pr.2:Institutional Development 18,061 66.6 196 0.7 460 1.7 1,184 4.37 27,120Pr.3:Policy & Governance 15,988 65.2 57 0.2 587 2.4 653 2.66 24,526TOTAL 55,078 64.61 470 0.55 1521 1.78 2,891 3.39 85,252TABLE 2.4 - Salaries, Overtime, Home Owners Allowance and Medical Aid by Salary BandSalary bands Salaries (R’000) Salaries as % of Overtime (R’000) Overtime as % ofPersonnel CostPersonnel CostHOA (R’000)HOA as % ofPersonnel CostMedical Ass. (R’000)Medical Ass. as % ofPersonnel CostTotal Personnel Costper Salary Band(R’000)Skilled (Levels 3-5) 3,244 67.4 18 0.4 232 4.8 523 10.9 4,816Highly skilled production (Levels 6-8) 9,006 58.5 179 1.2 350 2.3 947 6.2 15,388Highly skilled supervision (Levels17,622 61.4 183 0.6 343 1.2 957 3.3 28,6899-12)Senior management (Levels 13-16) 13,517 65.5 0 0 419 2 362 1.8 20,639Contract (Levels 3-5) 145 98 0 0 1 0.7 1 0.7 148Contract (Levels 6-8) 1,727 95.1 84 4.6 7 0.4 11 0.6 1,816Contract (Levels 9-12) 1,395 90.5 6 0.4 0 0 9 0.6 1,541Contract (Levels 13-16) 7,905 68.9 0 0 169 1.5 81 0.7 11,472Periodical Remuneration 0 0 0 0 0 0 0 0 216Abnormal Appointment 517 98.1 0 0 0 0 0 0 527TOTAL 55,078 64.61 470 0.6 1,521 1.8 2,891 3.4 85,252137
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4SECTION ONEGENERALINFORMATION
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Foreword by the PremierThe 2009/10
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Introduction by the Acting Director
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2.3.4 Overview of the Service Deliv
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Margaret-AnnDiedricksActingDirector
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2.3.6 Overview of Policy Developmen
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e facilitated by the Office of the
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Programme Performance3.1 Summary of
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Service delivery achievementsOutput
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3.2.3 Sub-Programme : Security Risk
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OutputsOutput performance measures/
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Service delivery objectives and ind
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Service delivery achievements:Outpu
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In collaboration with the Departmen
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• Enhanced legislative drafting c
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It is anticipated that through the
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OutputsEnsure that legislation isef
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Its strategic goal is to promote ef
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With the introduction of the new go
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OutputsGPG Multi Media StreamingSer
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Service delivery achievementsOutput
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OutputsMarketing campaignsGauteng B
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In the period under review the func
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• Policy DevelopmentPolicy review
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Service Delivery Objectives and Ind
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3.4.3 Sub-Programme: Executive Coun
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3.4.4 Sub-Programme: Targeted Group
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OutputsOutput performance measures/
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• Inter-governmental ForumsStrate
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OutputsImplementing a quality servi
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OUTLOOK FOR THE 2010/11The 2010/201
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GAUTENG OFFICE OF THE PREMIER - VOT
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For the year under review, the OoP
Page 85 and 86: - Actions taken or planned to avoid
Page 87 and 88: 7. Public private partnerships (PPP
Page 89 and 90: to audit findings that pointed to g
Page 91: OpinionIn my opinion, the financial
Page 94 and 95: APPROPRIATION STATEMENTfor the year
Page 96 and 97: DETAIL PER PROGRAMME 1 - ADMINISTRA
Page 98 and 99: Programme per subprogramme 2009/201
Page 100 and 101: Economic Classification 2009/2010 2
Page 102 and 103: Departmental agencies and accountsU
Page 104 and 105: STATEMENT OF FINANCIAL POSITIONfor
Page 106 and 107: CASH FLOW STATEMENTfor the year end
Page 108 and 109: Any amount owing to the Provincial
Page 110: All assets acquired prior to 1 Apri
Page 113 and 114: Entertainment 174 388Audit cost- ex
Page 115 and 116: Other material losses written off -
Page 117 and 118: 9.1 Reconciliation of unauthorised
Page 119 and 120: 2009/10 2008/0913 Departmental reve
Page 121 and 122: DISCLOSURE NOTES TO THE ANNUAL FINA
Page 123 and 124: Building and other fixedMachinery a
Page 125 and 126: Computer equipment 2,638 - - (1,008
Page 127 and 128: 27 STATEMENT OF CONDITIONAL GRANT R
Page 129 and 130: ANNEXURE 1DSTATEMENT OF GIFTS, DONA
Page 131 and 132: Gauteng GG Transport - - - 3 - 3Gau
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Page 135: HR OVERSIGHT REPORTApril 2009 to Ma
Page 139 and 140: TABLE 3.3 - Employment and Vacancie
Page 141 and 142: TABLE 5.1 - Annual Turnover Rates b
Page 143 and 144: TABLE 5.4 - Promotions by Critical
Page 145 and 146: Occupational Bands Male, African Ma
Page 147 and 148: TABLE 6.7 - Skills DevelopmentOccup
Page 149 and 150: TABLE 7.4 - Performance Related Rew
Page 151 and 152: TABLE 10.2 - Details of Health Prom
Page 153 and 154: TABLE 11.7 - Precautionary Suspensi
Page 155 and 156: TABLE 14.1 Report on consultant app
Page 157 and 158: 157
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