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Rent Arrears - Broadland Housing Association

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<strong>Rent</strong> arrearshow can we help?This leaflet is important. It providesinformation on <strong>Broadland</strong> <strong>Housing</strong><strong>Association</strong>’s process for tenants who fallinto arrears. Please take the time to read it.<strong>Rent</strong> arrears<strong>Rent</strong> collection is crucial.To maintain ourservices, we must collect the rent due to us.However, we do appreciate that people havefinancial difficulties from time to time, and ourstaff are trained to offer a supportive, helpfulservice.Getting into debtChecks on rent are carried out on a regularbasis. Legal action will normally be takenwhen an account is over eight weeks inarrears. If you cannot pay your rent, forwhatever reason, please contact usimmediately.Benefits adviceYou might have problems because you arenot receiving all the benefits you are entitledto. We can give you advice on this.There arealso agencies like the Citizens Advice Bureauand your local council who can advise you.<strong>Rent</strong> recovery■ First ContactsThe first stage will be a letter requestingpayment of your arrears. Arrangements canbe made to pay in instalments. If there is noresponse, a Notice Seeking Possession willbe sent to you.

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