Letter from the Outgoing Chairman of the BoardAs time flies by for each of us it is extremely important to make time toreflect. When I was asked to write this letter I couldn’t believe that a yearhas almost passed since I became the Chair of the Tempe Chamber Boardof Directors. It feels as if I’m just getting started.I was so happy to have this role as Tempe and small business are two ofmy passions! I was born and raised in this city and now both my family andmy business reside in Tempe. It means so much to be part of history anda community which I plan on being involved with for many more years.The Tempe Chamber truly has a community feel and it is very easy to feelwelcome as part of the group. This is especially important today as weare one of the fastest growing cities in the country! We need to continueto make sure that this feeling continues and try to welcome all the newpeople and companies to this community so they can feel right at home.When you join the Chamber you have access to so many different programsfor all size businesses through many stages in the business lifecycle. Istarted my business 18 years ago in my 20s and have been involved inmany different groups throughout that time period. We joined 10 years ago when I moved my business to Tempe.That was a time I was in growth mode so it was great to take advantage of many of the education luncheons formy staff and the leadership training for both my staff and I through Tempe Leadership and the mentoring program.Now my business is in a different stage which has faced many challenges with government involvement and thelegislative activities that the Chamber offers has been very beneficial. Another benefit is the Business Owners Forumwhere we share and receive input from other business owners in a private setting. So it’s easy to see that no matterwhat stage your business is in, there is something for everyone.I want to thank the staff for all the help they have provided myself, the Board of Directors and each member yearafter year. They are the glue that keeps everything together and they continue to grow through their experiences.Mary Ann has been the leader of this great organization for 15-20 years so the history and stories she provideshelps to keep us from reinventing the wheel. And I definitely appreciate having such a great Board of Directors andCommittee Chairs. This is a job that no one can do on their own and I love all the different experience and ideas thateach of these team members provide. I also appreciate the businesses who allow each of the board and committeemembers to participate in the community.This opportunity has been amazing! It is easy to lead when everyone works so well together. I am very thankful forthe leadership experience that I have gained and look forward to continuing to be involved. Tim Ronan will be nextyear’s Chairman and I know that he will be a great asset to the Chamber. I look forward to helping him to keep theChamber strong during such a growth period and promise to help with any challenges along the way.Please take some time to think how you can get more involved. Is it for you personally or for your business andcommunity? There are so many places that we can use more volunteers or even your suggestions or ideas. Let’scontinue to help the Tempe Chamber while in growth mode and continue that neighborly feel. Thank you again forthe opportunity and see you soon at a Tempe Chamber event!Sincerely,Kristine Kassel2014-2015 Chairman of the Board2014-2015 Chairman of the BoardKristine Kassel2014 | 2015 TEMPE CHAMBER OF COMMERCE ANNUAL REPORT

The Year In ReviewAmbassadors CommitteeFrank Woertz, ChairState Farm Insurance• Participated in 53 ribbon cuttings and grand openings.• Developed and implemented the “Pledge of Ambassadorship” toensure that each member understands their role as an Ambassadorin the Tempe Chamber.• Introduced and implemented the Kick Start program. The programmatches up an involved and seasoned Ambassador with a newmember of the Chamber to maximize their benefits of membership.• Began a community work program that offered Ambassadors anopportunity to give back to the community.Welcomed and introduced new members and helped work registration atevents, including Los Tres Amigos.• Began Restaurant Rush Week where for one week of each month the Ambassadors Committee spotlights a Chambermember restaurant and offers incentives to have a meal there.• Varied meeting times and locations to enhance visibility in the business community and support a larger variety of members.Business Development CouncilTracy Bullock, ChairBullock Training & DevelopmentSparky and Tempe Chamber Presidentand CEO Mary Ann Miller at the Sun DevilFootball Kickoff Luncheon• Continued the success of the monthly Hot Topics lecture series by offering 11 educational presentations from communityleaders and industry experts including Mayor Mark Mitchell, Arizona State University President Michael Crow, membersof the Tempe City Council and Tempe Fire Chief Greg Ruiz.• Oversaw the growth and success of Coffee Connections groups I, II and III. Participants benefit through the exchangeof leads and learning how to provide more valuable connections while building stronger referral partnerships.• After surveying business owners on their top training needs, developed the Business Boot Camp to deliver informativeseminars to help solve common business problems.• Acted as an advisory council and reviewed potential programs offered to the Tempe Chamber.Business Excellence Awards CommitteeJeff Mirasola, ChairCenturyLink• Identified and recognized companies whose practices inbusiness development, employee development, communityinvolvement and customer service exemplify excellence.• Expanded the awards to recognize recipients in the SmallBusiness and Large Business categories.• Presented the 2015 Business Excellence Awards to LargeBusiness Award Recipient APS and Small Business AwardRecipient Goodworks Auto Repair. Also recognized fouroutstanding finalists: here on the corner, JE Dunn Construction,TruWest Credit Union and University Animal Hospital.Small Business of the Year: Goodworks Auto RepairLarge Business of the Year: APS2014 | 2015 TEMPE CHAMBER OF COMMERCE ANNUAL REPORT

The Year In ReviewBusiness Owners ForumBrad Taylor, ChairSpecial Moments Catering• Provided a setting where business owners meet to discuss the challenges and opportunities in today’s businessenvironment.• Served as an open forum where new strategies, ideas, innovations and solutions currently shaping the tone of smallbusiness are shared among owners.• Facilitated business interaction between business owners and decision makers.Government Relations and Transportation CommitteeNigel Brooks, ChairTechKnow Partners• Continued the Tempe Chamber’s presence at the Arizona Legislature and U.S. Congress through coalitions and directlobbying.• Developed policy agendas for the federal, state and local levels.• Worked closely with other chambers on other legislation to assist businesses.• Developed positions on business-related ballot items.• Supported the Tempe Elementary School District Maintenance and Operations Override Election.• Supported Arizona Common Core standards.• Supported the City of Tempe Adaptive Reuse and Fast Track program.• Supported moving forward on the Tempe Streetcar.• Supported legislation to enhance the craft-brewing industry.• Supported the Central Arizona Project four-cent tax extension.• Supported the SRP rate restructure and the Price Road corridor power line.• Participated in Chamber Day at the Legislature and met with local representatives.• Hosted elected city and county leaders, city staff and community leaders at meetings throughout the year.Military Affairs CommitteeDr. David Gourley and Tom Waldron, Co-Chairs• Continued the committee’s longstanding liaison between thebusiness community and the various military units within theValley, including members of the Arizona Air National Guard,Army National Guard, Air Force Reserve and Naval Reserve.• Hosted nine monthly luncheons to recognize theaccomplishments and commitment of outstanding men andwomen serving our local Reserve and Guard units. Honorees Military Affairs Committee Honors ROTCreceived a commemorative plaque, meals, lodging and othergifts.• Presented scholarships to outstanding cadets from the Army and Air Force ROTC and a midshipman from the Navy ROTC.• Hosted the U.S. Marines at a holiday luncheon and collected toys and donations for Toys for Tots.2014 | 2015 TEMPE CHAMBER OF COMMERCE ANNUAL REPORT

The Year In ReviewTempe LeadershipHollie Costello, PresidentMake-A-Wish Arizona• Generated more than 36 recruits to apply for Class XXXI.• Created and implemented an adult leadership program thatresulted in the graduation of 25 members of Class XXX.• Class XXX developed their class project, the Tempe Bike Corral,a permanent bicycle valet structure at Tempe Beach Park.• Graduated 20 members of Tempe Youth Leadership Class XVI.• Successfully accomplished a Tempe Cares project that benefitedTempe Leadership Class XXX10 homes in the Escalante community..• Presented Mike Jennings with Tempe Leadership’s Outstanding Community Leader Award.Tempe Links Classic CommitteeJeff Heisner, ChairBottomLine Media Coaching• Planned and executed a dynamic golf tournament at ASU Karsten with networking, lunch, dinner, a live auction, prizesand an awards ceremony structured to provide a rewarding return on investment for participants.• Continued to serve as one of the Chamber’s networking fundraisers.• Added new members to the Tempe Links Committee.Women in Business CouncilNancy Kinnard, ChairNational Bank of Arizona• Provided networking opportunities to meet with other business professionals.• Ensured the continued viability of the Women in Business Conference and its mission of focusing on reaching,achieving and celebrating success.• Identified and honored the 20th Business Woman of the Year.• Provided a six-month Mentoring Program to assist women in attaining their personal and professional goals. Theprogram included monthly guest speakers, workshops and one-on-one mentoring.• Hosted “The Big Game”, a four-part leadership speaker series featuring guest speakers and seminars designed toguide participants on becoming leaders through preparedness, focus, grit and positivity.2014 | 2015 TEMPE CHAMBER OF COMMERCE ANNUAL REPORT

Board of Directors and StaffBoard of DirectorsKristine KasselChairman of the BoardTim RonanChair-ElectJeff MirasolaImmediate Past ChairMisty HowellTreasurerRandy SchultzVice-ChairLiz WhiteVice-ChairBrian WoodVice-ChairDirectorsKjell AndreassenLeslie BarrettNigel BrooksJesus M. CampaDawn HockingJoe HughesDave LongKelly LorenzenPaul MittmanRobert Nyal SewellAqeel ShahidEx-OfficiosAndrew ChingAngela CreedonStephanie NowackJaneen RohovitStaffMary Ann Miller,President and CEOSean Donovan,Vice President, Media andProgram DevelopmentMeghan Dorn,Communications DirectorMelody Elkin,Vice President, Membership DevelopmentJulie Flanigan,Director of FinanceShari Hodziewich,Membership Development and RetentionCourtney McIntyre,Director of Operations andMembership EngagementJodi Polanski Receives theBusiness Woman of the Year AwardMayor Mark MitchellSpeaks at the State of the City2014 | 2015 TEMPE CHAMBER OF COMMERCE ANNUAL REPORT

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