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<strong>HRM</strong> <strong>300</strong> <strong>Final</strong> <strong>Exam</strong> <strong>Guide</strong><br />

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Prepare to take a <strong>Final</strong> <strong>Exam</strong>ination.<br />

1. ____Today’s managers have found that employees do not set aside their cultural values and<br />

lifestyle preferences when they come to work. The challenge is to make organizations more<br />

accommodating to diverse groups of people by addressing different lifestyles, family needs, and<br />

work styles.<br />

2. ____The part-time, temporary, and contract workers used by organizations to fill peak staffing<br />

needs or perform work not done by core employees is called the contingent workforce.<br />

3. ____Quality management’s objective is to create an organization committed to continuous<br />

improvement or one that leads to achieving an effective and lean work force. A well-managed<br />

organization according to W. Edward Deming was one in which statistical control reduced<br />

variability and resulted in uniform quality and predictable quality of output.<br />

4. ____Work process engineering will generate its benefits only if Human Resource<br />

Management does train its employee population.<br />

5. ____ Causes of stress can be grouped into two major categories: motivational and personal<br />

6. ____Technological changes have required <strong>HRM</strong> to address or change its practices when it<br />

deals with such activities as recruiting as recruiting and selecting employees, motivating and<br />

paying individuals, training and developing employees, and in legal and ethical matters.<br />

7. ____Drug testing in today’s organization is conducted not to eliminate illegal substance at the<br />

point of hire, but only to catch those using it in the workplace.<br />

8. ____Type A behavior is characterized by a procrastinated sense of time urgency, excessively<br />

competitive drive, and difficulty accepting and enjoying leisure time.<br />

9. ____The purpose of job analysis is only concerned with the amount of money that is paid to<br />

the employee for following their job description.<br />

10.___A financial protection plan for executives in case they are released from the organization<br />

is called a golden parachute.<br />

11.___Social Security does not provide a source of income for American retirees, disabled<br />

workers, and surviving dependents of workers who have died.<br />

10. ___Employees cannot assume that well-publicized sexual harassment policies will constitute<br />

reasonable care to prevent religious harassment. This was the issue in Agay v. City of Benton<br />

Harbour1998.<br />

13.___Some stress in organizations is absolutely necessary; without it, workers lack energy.


14.___Safety committee’s which follow the Occupational Safety and Health Act in the<br />

workplace are used to prevent employee related accidents.<br />

Multiple Choice: Please select your answer and place it in the space before the question (16 * .20<br />

each = 3.20 points)<br />

15 ____Primary functions of management include which of these items.<br />

a. Planning b. organizing c. leading d. controlling e. all of the above<br />

16 ____The Human Resource Management process consists of which basic functions?<br />

a. staffing b. training and development c. motivation d. maintenance e. all of the above<br />

17 ____The Civil Rights Act that prohibits discrimination on the basis of race, sex, and national<br />

origin was first coupled with the fourteenth amendment to the Constitution in what year?<br />

a. 1865 b. 1938 c. 1964 d. 1867 e. none of the above<br />

18 __Effective communication programs involve which element?<br />

a. employment b. Mary Parker Follet c. effective upward communication d. employee<br />

relations e. an effective code of ethics<br />

19 ___ Sexual harassment case which examined the fault of the victim and the organization.<br />

__Albemarle Paper Company v. Moody b. Griggs v. Duke Power Company c. Meritor<br />

Savings Bank v. Vinson, (1996) d. Toussaint v. Blue Cross and Blue Shield of Michigan e.<br />

none of the above<br />

20 ___Sexual harassment is defined as having which one of the elements?<br />

a. Quid pro quo b. Health Maintenance Organizations c. a hostile environment d. none of the<br />

above e. a & c<br />

21 ___The implied employment contract was an issue in which employment law case concerning<br />

retirement age?<br />

a. Toussaint v. Blue Cross and Blue Shield of Michigan b. Washington v.<br />

Davis c. McDonnell-Douglas Corporation v. Green d. Connecticut v. Teal e. all of the above<br />

22 ___An employee handbook is for which reason?<br />

a. policies and procedures of company the employee works for b. who is dating who c. ways to<br />

insult your employer d. how to destroy employer property e. ways to insult the customer<br />

23. A training technique in a department?<br />

a. job rotation b. development c. learning d. leadership e. socialization<br />

24.____When a senior employee takes an active role in guiding another individual in leadership<br />

abilities, what do we call this activity?<br />

a. mentoring b. exploration c. career counseling d. outsourcing e. organizational<br />

development<br />

25.___What is it called when the employer provides the employee with repeated opportunities to<br />

discuss performance before any reward or punishment consequences occur that will eliminate<br />

surprises at the formal annual review?<br />

a. upward appraisal b. ongoing feedback c. 360-degree appraisal d. training e. validity<br />

26.__What term refers to the act of employees using their organization’s Internet access during<br />

work hours to surf non-job-related Web sites and to send or receive personal emails.<br />

a. Intranet b. firewalls c. cyber bullying d. cyber email e. cyberloafing<br />

27.___There are two goals of recruiting.<br />

applicants. The other one is?<br />

One is recruiting to generate a large pool of


a. How to discipline employees’ b. how to compensate employees’ c. provide enough<br />

information for individual’s to self-select out of the process d. look for ways to increase<br />

recruiting costs e. look for ways to damage diversity<br />

28.____Typically, OSHA enforces the standards based on a five-term priority listing. One of<br />

them it is a serious accident that has occurred within the past ___ hours.<br />

a. 75 b. 24 c. 48 d. working week e. none of the above<br />

29.____Organization officials have a legal responsibility, if not a moral one, to ensure that the<br />

workplace is free from unnecessary hazards and that conditions surrounding the workplace are<br />

safe for employees’ ___.<br />

a. physical b. to prevent incident rates c. physical and mental health d. to prevent immediate<br />

danger e. job safety programs<br />

30. ___ When OSHA was originally passed and put into legislation an inspector had the right to<br />

levy a fine against the organization and award a fine with a maximum penalty of $<br />

10,000. Today, with the Omnibus Budget Reconciliation Act of 1990 the $10,000 penalty can<br />

increase to which dollar amount ___.<br />

a. $ does not increase b. $ 20,000 c. $80,000 d. $70,000 e. $100,000<br />

Short Answers. Explain in Short Sentences to Answer the Question Underneath the<br />

Question. Pick Six Questions and Answer them. There are one point each. Total = Six Points.<br />

Credit = 5.75 Points<br />

31. Explain the difference between employee development and organizational development?<br />

32. What is the Occupational Safety and Health Act and when was it passed<br />

33. Explain one of the major functions of Human Resource<br />

34. Management and how does it relate to the job description?<br />

35. What is the purpose of a S.W.O.T. analysis?<br />

36. What is an Employment-at-Will contract and list and explain one way it can be broken?<br />

37. What is the purpose of an employee handbook<br />

38. What is the Equal Employment Opportunity Commission?<br />

39. Explain two methods of employee recruitment?<br />

40. What is the difference between Management and Human Resources? I am referring to the<br />

elements each comprises.<br />

41. List an intrinsic and extrinsic reward and explain how it is helpful in the workplace to<br />

increase validity?<br />

42. What is collective bargaining and what members are involved in the process?<br />

One Long Essay. Answer the Following Question in One to Three Paragraphs in Your Own<br />

Words. No In-Text Citations. I Will Count Off For This. (Three Points). Credit = 3 points<br />

43. Why is the ‘Global Village’ an important part of diversity as it relates to Human Resource<br />

Management?

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