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Multiple Choice and True/False

1. All of the following statements about knowledge workers are accurate except

2. According to the futurist Alvin Toffler, modern civilization has evolved over four “waves”.

3. Maurice is suing an organization, claiming that because he is an employee and not an

independent contractor, the organization should have withheld taxes for him. All of these factors

could be used to support his claim except

4. Jim, a plant manager in a medium-sized nonunion manufacturing firm, has just “wasted”

another day answering employee complaints and questions about rumored plant closings and

relocations. He heads home with a briefcase full of the work he had scheduled to do. He

wonders if HRM can help, and scans his company phone book. Whom should he call?

5. How has Sarbanes-Oxley affected HRM?

6. Leo has requested that the EEOC investigate his case of employment discrimination. What

initial steps can Leo expect?

7. Larry, a 62 year old, has just been offered a full time job as merchandise representative for a

large firm. He is not offered an opportunity to participate in the pension plan. Can he sue under

the ADEA?

8. Which of the following is not true regarding HRM outside the United States?

9. Nineteenth-century common law permitted employers to discipline or discharge employees at

their discretion. This concept is the basis for

10. The goal of recruiting is to give enough information about the job to attract a large number

of qualified applicants and simultaneously discourage unqualified candidates from applying.

11. Chris and David both arrived one hour late for work today. Chris was fired. David was given

a verbal warning. Such disparate treatment for the same offense could be considered fair and

equitable for all of these reasons except

12. Pierre is attempting to forecast the firm’s future supply of human resources. He is currently

looking at retirements, transfers out a unit, layoffs, sabbaticals, and dismissals. Which one is

likely to be the most difficult to predict?

13. What advice does your text give to organizations that want to use employment testing in the

global arena?

14. Company XYZ is using an aptitude test to measure the applicants’ cognitive abilities. The

score of the test can vary from 10 to 100. A score of 10 indicates very low cognitive abilities

whereas a score of 100 indicates exceptional cognitive abilities. A job candidate, Robert,


eceived a score of 87 when he took the test in April. Robert took the test again (same test) in

June. However, the second time his score was only 42. What type of problem may this test have?

15. Socialization includes which of the following adjustment characteristics for most employees?

16. Jim, the vice-president of human resources, is reading the evaluations from the new round

of orientation programs. New employees report being excited about work, strongly identifying

with the CEO’s speech. Many of them expressed frustration with awareness of physical facilities,

grievance procedures, and benefits options. The major change has been that now orientation is

managed by each employing division, rather than HRM. What should Jim do?

17. Andrew is a well-known plastic surgeon in Los Angeles. He earns up to $800,000 a year. He

lives in a mansion in Santa Monica and drives a Jaguar. Many of his patients are Hollywood stars

and celebrities. However, Andrew does not believe that his work is interesting and meaningful.

In fact, he does not like his job. Furthermore, he has conflicts with his teenage son, Malcolm,

who considers that his father is just “wasting” his talent for money. Andrew feels very bad about

it. Which of the following is true regarding Andrew’s career?

18. Sharon, a student worker in a college food service location, has just received her first

performance appraisal. Her manager told her that her cleaning and sweeping skills were excellent,

but that she needed to show up to work on time and follow the regulations for lunch hours,

breaks, personal phone calls, and calling out sick. Her performance would be evaluated again in

30 days. What was the outcome of this appraisal process?

19. Forced rankings are now found in about three-fourth of all U.S. organizations

20. Ray, a federal employee in Washington, DC, makes $12.00 an hour, the prevailing wage rate

set by the Secretary of Labor. What law provides this protection for federal employees?

21. Jean, a geologic specialist, agreed to accept an overseas assignment for her company after

the company agreed to store her yacht, provide security service 24X7, and arrange for Mimi, her

cat, to go with her. What kind of pay factor was used?

22. Maizie, a charge nurse in a large hospital, is frustrated with a phone call. She is thumbing

through Joe’s file, looking for a patient consent signature before she can answer questions from

Joe’s secretary, “How is Joe?” What health issue is relevant to Maizie’s predicament?

23. Donna, a 45-year-old bank manager, is married to Darren, a 40-year-old economist with a

real estate development firm. They currently waive all optional portions of Donna’s retirement

package. Darren received a letter from his employer stating that the firm is changing retirement

and benefits plans the first of the year. How can they determine which of their company pension

retirement benefits plans should be changed or kept?

24. The main reason that companies offer flexible benefits to employees is:

25. Last year Jan set aside $5000 pretax dollars for child care in a flexible spending account. She

only used $3200. What happened to the remaining $1800?

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