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Senior Living NOW - Aging Services of Minnesota

ASSISTED LIVINGCONFERENCESENIORLIVINGNOWJUNE 25-26, 2013Earle Brown Heritage CenterBrooklyn CenterTWO EVENTS • ONE LOCATIONSENIOR HOUSINGCONFERENCE


NOWContentsSession Planner 4Keynote Speaker 6Endnote Speaker 7Session Descriptions- Assisted Living Conference 8- Senior Housing Conference 12Special Features 16Registration Info 17Location/Co-Sponsor 18Registration Form 192 Aging Services of Minnesota


Welcome to Senior Living NOW!This year we are bringing you something entirelynew – Two Conferences in One!Senior Living NOW is one event with two concurrent conferences –the Assisted Living Conference for senior housing-with-servicesand assisted living providers, and the Senior Housing Conferencefor independent residential senior living.Senior Living NOW is designed to let you customize your experience– for just one registration fee you can attend either conference in itsentirety, or mix and match the sessions from each to design your ownconference! We’ve also added a one-day registration option for addedflexibility.The expanded, two-day conference means a lot of new opportunitiesfor you, from the new housing-specific Vendor Exhibits and moresessions to choose from to an exciting new location at the Earle BrowneHeritage Center and a Networking Reception to help you connect withyour peers.This is THE annual destination for all housing providers to get everythingyou need in one event. Attend Senior Living NOW to network, soak upinspiration and learn how to be a better, smarter, more effective seniorliving leader.We look forward to seeing you soon!SENIOR LIVING NOW3


SESSION PLANNERAssisted Living Conference Senior Housing ConferenceJune 25 100-series sessions 200-series sessions8-9 a.m. Registration Registration9-10:30 a.m. Keynote KeynoteEmerging Technologies for the Emerging Technologies for the“Nana” Generation“Nana” Generation10:30-11 a.m. Networking, Vendor Exhibits Networking, Vendor Exhibits11 a.m.-12:15 p.m. 101 202Minnesota’s Changing Public Policy Eviction and the Resident LivingEnvironment for HWS and AL in Independent Senior Housing12:15-1 p.m. Lunch Lunch1-1:30 p.m. Networking, Vendor Exhibits Networking, Vendor Exhibits1:30-3 p.m. 103 203Are Your Policies in Order? What Are Your Policies in Order? Whatto Do When a Resident/Tenant to Do When a Resident/TenantCollapses or DiesCollapses or Dies104 204The Affordable Care Act:The Affordable Care Act:Understanding Your Role as Understanding Your Role asan Employeran Employer205Managing Risk Under FairHousing Laws3-3:30 p.m. Networking, Vendor Exhibits Networking, Vendor Exhibits3:30-5 p.m. 106 206Administering Your Staff’s Leave Administering Your Staff’s LeaveProgramProgram107 208Preparing for Your Assisted Living Landlord-Tenant Law:Home Care SurveyAnswers to Your Top Questions5 p.m. Confident Choices Reception Confident Choices Reception4 Aging Services of Minnesota


SESSION PLANNERAssisted Living Conference Senior Housing ConferenceJune 26 100-series sessions 200-series sessions8-9 a.m. Registration, Vendor Exhibits Registration, Vendor Exhibits9-10:30 109 209Harassment, Protection Ordersand Lease Violations: NewStrategies for Landlords110 210Resident-to-Resident Bullying:The Housing Manager’s RoleHarassment, Protection Ordersand Lease Violations: NewStrategies for LandlordsResident-to-Resident Bullying:The Housing Manager’s Role211National HUD Update10:30-11 a.m. Networking, Vendor Exhibits Networking, Vendor Exhibits11 a.m. -12 p.m. 112 212New Media Marketing Tactics forSenior Housing113 213Dealing Effectively withChallenging Residents andFamily Members Using BasicMediation SkillsNew Media Marketing Tactics forSenior HousingDealing Effectively withChallenging Residents andFamily Members Using BasicMediation Skills21412-12:45 p.m. Lunch Lunch12:45-1:45 p.m. 115 215Jump Start Your Move-in Rates116 217What Do You Mean I Can’tCharge for That?Minnesota HUD UpdateJump Start Your Move-in RatesHUD Hurdles: Managingthe Challenges to the Finish Line1:45-2 p.m. Networking Break Networking Break2-3 p.m. Endnote EndnoteFinding Your Leadership GameFinding Your Leadership Game3 p.m. Conference Adjourns Conference AdjournsSENIOR LIVING NOW5


OPENING KEYNOTE Featured SpeakerEmerging Technologies for the “Nana” GenerationAndrew Carle, Executive-in-Residence, Assistant Professor and Founding Director of theProgram in Senior Housing Administration at George Mason University, Fairfax, Va.The GPS Shoe was listed as one of the 100 most important inventions in the history ofmankind in 2012 by the National Museum of Science and Technology in Stockholm,Sweden. That’s in the same realm as antibiotics, the telephone, the internet, the steamengine and vaccinations. What does that say about the significance of technology?Get an insider’s view of “nana” technology trends - a term coined by Andrew Carle to referto technologies developed for someone’s grandmother or “nana.” Learn about excitingways to offer technology to keep your tenants in your community, how to use technologyas a market differentiator, and research that can help you make the case to your CEO orowner.Learn about today’s technology and new technologies on the horizon for health and wellness,safety, cognition, communication, sensory mobility, lifestyle and robotics. Plus, we’llput the test to some common beliefs about seniors and technology that just might bustsome old myths!Mr. Carle is an internationally recognized expert on technology for older adults with morethan 25 years of executive-level senior housing and healthcare experience, including thedevelopment of operating systems and innovative ancillary service programs for a nationalTop 10 senior housing provider. He first coined the term “nana” technology in 2004, aword play on the scientific field of nanotechnology.ASSISTED LIVINGCONFERENCEAging Services of MinnesotaSENIORLIVING NOWJune 25-26, 2013 • Brooklyn CenterSENIOR HOUSINGCONFERENCE6 Aging Services of Minnesota


ENDNOTE Featured SpeakerFinding Your Leadership GameLiz Nead, Life Coach, Author and Television Host, Des Moines, IowaYou are not meant to live your life like everyone else. Down to your genetic makeup, youare an original.You were born with a game that you can play better than anyone else. It is that specialsomething about the way you approach your life. You bring your talents, perspectives andenergy to our world and the people you serve. Stop imitating others and start playing yourown game.Hear Liz Nead’s inspirational story about taking charge of her life - going from anexecutive in a mortgage technology company to a full time speaker, television and radiohost and business coach in the short span of four months. Hear the secrets and techniquesthat got her there, and learn how to apply them to help you design the life you truly desire.Through guidance on how to tailor your life to your uniquestrengths, you can to define your game in health,career, social style and leadership and createimmediate success.Liz Nead is a life and business coach, aspeaker and a television host. She jugglesa thriving business, seven kids and a retiredmilitary husband. She is an expert in bringinglife back to everyday life by directly impactingthe lives of thousands with inspirational CDs,life coaching, magazine articles, public speakingengagements and life improvement television.She directs and hosts an exciting television showcalled the Life Dare airing on Fox five days a week,which invites people to learn from experts and thentake a “challenge” to bring the lesson to life.SENIOR LIVING NOW7


SessionsASSISTED LIVING CONFERENCETuesday, June 2512:15 – 1 p.m. – Lunch8 – 9 a.m. – Registration9 – 10:30 a.m.Opening Keynote – EmergingTechnologies for the “Nana”GenerationANDREW CARLE, Executive-in-Residence, Assistant Professor andFounding Director of the Programin Senior Housing Administration atGeorge Mason University, Fairfax, Va.10:30 – 11 a.m.Networking and Vendor Exhibits11 a.m. – 12:15 p.m.CONCURRENT SESSION#101 – Minnesota’s Changing PublicPolicy Environment for Housingwith-Servicesand Assisted Living• Explore the broader public policycontext and the forces that areshaping Minnesota’s HWS and AssistedLiving Provider Community.• Describe legislative actions taken tomake investments in caregivers.• Know what changes were made tohome care in the 2013 session.• Receive updated information onDHS’ Reform 2020 Initiative.• Understand why Quality profiles andthe HCBS report card are importantto certain stakeholder groups.• Discuss the issue of HCBS criticalaccess in Minnesota.BARBARA J. BLUMER, Attorney,Barb Blumer Law, PA, Eagan; andCHRISTIAN KNIGHTS, Director ofGovernment Affairs – Assisted Livingand Housing, Aging Services ofMinnesota, St. Paul1 – 1:30 p.m. – Networking andVendor Exhibits1:30 – 3 p.m. – CONCURRENTSESSIONS#103 – Are Your Policies in Order?What to Do When a Resident orTenant Collapses or Dies• Explore best practices related toemergency response systems insenior housing settings.• Identify the legal responsibilities ofa housing-with-services provider, ahome care services provider, and anindependent housing property owner/manager related to the provision ofemergency response services.• Understand policies and proceduresrelated to emergency response thatcould be developed and implementedin a housing-with-services building oran independent housing building.Facilitator: SUSAN M. SCHAFFER,Attorney at Law, PA, St. PaulPanel: SUE GILBERTSON (SHAMPINE)RN,C-DONA, Director of Optage HomeCare, Roseville; DANIELLE LESMEIS-TER, RN, Director of Housing and HomeCare, Skyview Court, Morris; TINASEARS, Vice President of CommunityHealth Services, Northfield RetirementCommunity, Northfield; and ROBINTHEIS, Administrator of Housing andCommunity Services, St. Benedict’sSenior Community, St. Cloud8 Aging Services of Minnesota


#104 – The Affordable Care Act:Understanding Your Role as anEmployer• Learn what decisions should bemade now to prepare for 2014.• Understand mandated coverageitems and potential plan changes(waiting periods, pre-existingconditions, lifetime limits, etc.).• Know how to calculate full-timeequivalents and temporaryemployees.• Find out how the exchangeprogram will work.• Appreciate “Pay or Play” andhow to analyze your choices.• Identify employer communicationissues you will need to address.• Know what to expect from yourinsurance broker.LARRY MORGAN, Human ResourcesAdvisor, Hanratty and Associates,Minneapolis3 – 3:30 p.m. – Networking andVendor Exhibits3:30 – 5 p.m. – CONCURRENTSESSIONS#106 – Administering Your Staff’sLeave Program• Learn about administering suchleave programs as Workers Comp,Medical, FMLA, School Conference,Intermittent, Bone Marrow, Military,Military Exigency, Personal andMinnesota Parental leave in yourorganization.• Distinguish between required versusoptional leave, integration withADAAA and FMLA and WorkersCompensation program, requiredcommunication, and what happensto employee benefit programs.• Understand what you need todo to manage intermittent leave,reasonable accommodationprograms such as reassignment,part time, light duty and time offfor medical appointments, trackingsystems and performance issues.LARRY MORGAN, Human ResourcesAdvisor, Hanratty and Associates,Minneapolis#107 – Preparing for Your AssistedLiving Home Care Survey• Briefly review the current AL homecare licensure survey findings toprioritize your compliance efforts.• Consider how as a site leader, youneed to set the standard and expectationsfor conducting self-audits toensure ongoing compliance.• Recognize the importance of trackingdate and time sensitive requirementswhich include, but aren’tlimited to: TB testing, backgroundchecks, education, evaluations, etc.• Discuss necessary coordinationefforts between your clinicalservices director and outsideagencies providing clinical servicesto your residents.LORES VLAMINCK, Principal, LoresConsulting, Rochester5 p.m. – Confident ChoicesReception (Open to all)6 p.m. – Dinner Out (See page 16for more details)SessionsSENIOR LIVING NOW9


SessionsWednesday, June 268 – 9 a.m. – Registration, Networkingand Vendor Exhibits9 – 10:30 a.m. – CONCURRENTSESSIONS#109 – Harassment, ProtectionOrders and Lease Violations: NewStrategies for Landlords• Explore how changing demographicsin senior housing impact theoccurrence of individuals harassingtenants, residents and staff, ordersfor protection and lease violations.• Review state laws and requirementsto define the legal strategies andprotect against such situations,and get practical legal and otherproblem solving approaches to proactivelydeal with them before theyrequire legal action.• Discuss case studies in whichlandlords were successful and/orrequired legal action to deal withthis type of situation.APRIL BOXETH, Partner and Attorney,Voigt, Klegon & Rodé, LLC, St. Paul#110 – Resident-to-Resident Bullying:The Housing Manager’s Role• Understand how bullying behaviorshows itself in congregate seniorliving settings.• Learn three conflict resolutionskills you can use proactively andsuccessfully to help de-escalatebullying situations.• Know how to accurately and objectivelydocument bullying behavior soactionable steps can be taken to getit to change or ask the individualsinvolved to move if it doesn’t.DR. JOHN BROSE, Director, AssociatedClinic of Psychology, Minneapolis10:30 – 11 a.m. – Networking andVendor Exhibits11 a.m. – Noon – CONCURRENTSESSIONS#112 – New Media MarketingTactics for Senior Housing• Recognize the importance ofincorporating new media marketingtactics to remain competitive inthe digital marketplace.• Take home key strategies forsuccess like how to optimizemessaging on mobile devices,search engine optimization (SEO)and marketing (SEM), social mediaand e-mail marketing.• Learn how to make your web sitemuch more user friendly for seniorswho are becoming savvy consumersin their research for seniorliving settings.TARA STERN, Chief Marketing Officer,Imagewërks Marketing, Maplewood#113 – Dealing Effectively withChallenging Residents and FamilyMembers Using Basic MediationSkills• Recognize how mediation can beused as an effective strategy toresolve conflicts with challengingresidents and their families.• Become familiar with the keyconcepts of mediation and how itcan de-escalate anxiety, reduceconflict and build relationships.• Understand how the mediationexperience actually helps peopleidentify their own solutions andencourages them to take ownershipof the issues.10 Aging Services of Minnesota


• Take home tips, techniques andstrategies you can use in your professionaland personal life to reduceconflict and build relationshipsthrough mediation strategies.DAVE BARTHOLOMAY, ExecutiveDirector, Anoka Mediation Services,AnokaNoon – 12:45 p.m. – Lunch12:45 – 1:45 p.m. – CONCURRENTSESSIONS#115 – Jump Start Your Move-InRates• Get the latest real estate markettrends that indicate a great deal ofpositive movement in seniors’ abilityto sell and move into your building.• Learn how to use the cottageindustry of small businesses tohelp remove obstacles to a senior’smove into a new housing setting.• Gain (or regain) confidence in yourrole as a salesperson and boost themove-in rates in your building.LISA DUNN, Sales Executive, RE/MAXResults, St. Paul and Founder, TheSenior Housing Search.com, St. Paul#116 – What Do You Mean I Can’tCharge For That?• Clarify what can and cannot becharged to residents on subsidyprograms and your private payclients.• Engage in a lively discussion aboutpets versus Emotional SupportAnimals (ESAs), whether additionalfees can be charged and how toinclude this in your organization’spolicies.• Compare and contrast securitydeposits and community fees, andhow each might be used dependingon sources of funding and theirintended use in your senior housingcommunity.MICHELLE R. KLEGON, Attorney,Klegon Law Office, Ltd., Minneapolis;and MARY JO THORNE, RegionalDirector of Housing Services,Augustana Care Corporation,Minneapolis1:45 – 2 p.m. – Networking Break2 – 3 p.m. – Endnote – Finding YourLeadership GameLIZ NEAD, Life Coach, Author andTelevision Host, Des Moines, Iowa3 p.m. – CONFERENCE ADJOURNSClasses designed forreal estate creditsare co-sponsored by theMinnesota Multi HousingAssociationSessionsSENIOR LIVING NOW11


SessionsTuesday, June 258 – 9 a.m. – Registration9 – 10:30 a.m. – Opening Keynote –Emerging Technologies for the“Nana” GenerationANDREW CARLE, Executive-in-Residence,Assistant Professor and FoundingDirector of the Program in SeniorHousing Administration at GeorgeMason University, Fairfax, Va.10:30 – 11 a.m. – Networking andVendor Exhibits11 a.m. – 12:15 p.m. –CONCURRENT SESSION#202 – Eviction and the ResidentLiving in Independent SeniorHousingco-sponsored by the MN Multi-Housing Association• Describe how the eviction processworks from beginning to end, includinga discussion of alternativesto an eviction.• Know how to prepare for an evictionfrom commencing the action topreparing for trial, obtaining a Writ ofRecovery and dealing with personalproperty following the eviction.• Explore special issues affectingelderly tenants.ROBERT SCHWARTZ, Attorney,Hanbery and Turner, Minneapolis12:15 – 1 p.m. – LunchSENIOR HOUSING CONFERENCE1 – 1:30 p.m. – Networking andVendor Exhibits1:30 – 3 p.m. – CONCURRENTSESSIONS#203 – Are Your Policies in Order?What to Do When a Resident orTenant Collapses or Dies• Explore best practices related toemergency response systems insenior housing settings.• Identify the legal responsibilities ofa housing-with-services provider, ahome care services provider, andan independent housing propertyowner/manager related to the provisionof emergency response services.• Understand policies and proceduresrelated to emergency response thatcould be developed and implementedin a housing-with-services building oran independent housing building.Facilitator: SUSAN M. SCHAFFER,Attorney at Law, PA, St. PaulPanel: SUE GILBERTSON (SHAMPINE)RN,C-DONA, Director of Optage HomeCare, Roseville; DANIELLE LESMEIS-TER, RN, Director of Housing and HomeCare, Skyview Court, Morris; TINASEARS, Vice President of CommunityHealth Services, Northfield RetirementCommunity, Northfield; and ROBINTHEIS, Administrator of Housing andCommunity Services, St. Benedict’sSenior Community, St. Cloud#204 – The Affordable Care Act:Understanding Your Role as anEmployer• Learn what decisions should be madenow to prepare for 2014.• Understand mandated coverageitems and potential plan changes(waiting periods, pre-existing conditions,lifetime limits, etc.).12 Aging Services of Minnesota


• Know how to calculate full-timeequivalents and temporary employees.• Find out how the exchange programwill work.• Appreciate “Pay or Play” and howto analyze your choices.• Identify employer communicationissues you will need to address.• Know what to expect from yourinsurance broker.LARRY MORGAN, Human ResourcesAdvisor, Hanratty and Associates,Minneapolis#205 – Managing Risk Under FairHousing Lawsco-sponsored by the MN Multi-Housing Association• Identify risk avoidance strategiesyou can legally take to help peoplehelp themselves, rather than puttingyou at risk of being sued for being a“counselor.”• Discuss the special requirements fordisabilities including the obligationto provide reasonable accommodationsand modifications.• Identify areas of greatest risk forfair housing claims.• Examine your pet policies in light ofthe current trends in landlord-tenantlaw.DONNA E. HANBERY, Principal,Hanbery and Turner, P.A., Minneapolis3 – 3:30 p.m. – Networking andVendor Exhibits3:30 – 5 p.m. – CONCURRENTSESSIONS#206 – Administering Your Staff’sLeave Program• Learn about administering suchleave programs as Workers Comp,Medical, FMLA, School Conference,SENIOR LIVING NOWIntermittent, Bone Marrow, Military,Military Exigency, Personal andMinnesota Parental leave in yourorganization.• Distinguish between required versusoptional leave, integration withADAAA and FMLA and WorkersCompensation program, requiredcommunication, and what happensto employee benefit programs.• Understand what you need to do tomanage intermittent leave, reasonableaccommodation programssuch as reassignment, part time,light duty and time off for medicalappointments, tracking systemsand performance issues.LARRY MORGAN, Human ResourcesAdvisor, Hanratty and Associates,Minneapolis#208 – Landlord-Tenant Law:Answers to Your Top Questionsco-sponsored by the MN Multi-Housing Association• List options you have at yourdisposal when a tenant’s rent paymentsare chronically late or notbeing made at all.• Know if you have to allow a tenantto have a “companion tarantula” –or not.• Identify strategies you can use withthe tenant whose non-senior agegrandson is dealing drugs out ofhis/her apartment.• Explore your options for what to dowith the belongings left behind by atenant who has either moved to thenursing home or passed away.ROBIN ANN WILLIAMS, Attorney,Bassford Remele, Minneapolis5 p.m. – Confident ChoicesReception (Open to all)6 p.m. – Dinner Out (See page 16for more details)13Sessions


SessionsWednesday, June 268 – 9 a.m. – Registration, Networkingand Vendor Exhibits9 – 10:30 a.m. – CONCURRENTSESSIONS#209 – Harassment, ProtectionOrders and Lease Violations: NewStrategies for Landlords• Explore how changing demographicsin senior housing impact theoccurrence of individuals harassingtenants, residents and staff, ordersfor protection and lease violations.• Review state laws and requirementsto define the legal strategies andprotect against such situations,and get practical legal and otherproblem solving approaches toproactively deal with them beforethey require legal action.• Discuss case studies in whichlandlords were successful and/orrequired legal action to deal withthis type of situation.APRIL BOXETH, Partner and Attorney,Voigt, Klegon & Rodé, LLC, St. Paul#210 – Resident-to-Resident Bullying:The Housing Manager’s Role• Understand how bullying behaviorshows itself in congregate seniorliving settings.• Learn three conflict resolutionskills you can use proactively andsuccessfully to help de-escalatebullying situations.• Know how to accurately and objectivelydocument bullying behavior soactionable steps can be taken to getit to change or ask the individualsinvolved to move if it doesn’t.DR. JOHN BROSE, Director, AssociatedClinic of Psychology, Minneapolis#211 – National HUD Update• Become familiar with developmentsin subsidy payments; the impactsof sequestration and future fundingexpectations.• Discuss HUD’s recent Fair Housingrule on disparate impacts and whatthat means to tenant selection plansincluding criminal screening.• Explore the latest HUD trends,opportunities and operationalchallenges.• Engage in a question and answersession about national HUD issues.COLLEEN BLOOM, Associate Directorfor Housing Operations, LeadingAge,Washington DC10:30 – 11 a.m. – Networking andVendor Exhibits11 a.m. – Noon – CONCURRENTSESSIONS#212 – New Media Marketing Tacticsfor Senior Housing• Recognize the importance ofincorporating new media marketingtactics to remain competitive in thedigital marketplace.• Take home key strategies for successlike how to optimize messagingon mobile devices, search engineoptimization (SEO) and marketing(SEM), social media and e-mailmarketing.• Learn how to make your web sitemuch more user friendly for seniorswho are becoming savvy consumersin their research for senior livingsettings.TARA STERN, Chief Marketing Officer,Imagewërks Marketing, Maplewood14 Aging Services of Minnesota


#213 – Dealing Effectively withChallenging Residents and FamilyMembers Using Basic MediationSkills• Recognize how mediation can beused as an effective strategy toresolve conflicts with challengingresidents and their families.• Become familiar with the keyconcepts of mediation and how itcan de-escalate anxiety, reduceconflict and build relationships.• Understand how the mediationexperience actually helps peopleidentify their own solutions andencourages them to take ownershipof the issues.• Take home tips, techniques andstrategies you can use in your professionaland personal life to reduceconflict and build relationshipsthrough mediation strategies.DAVE BARTHOLOMAY, ExecutiveDirector, Anoka Mediation Services,Anoka#214 – Minnesota HUD Update• Discuss the new EIV Notice H 2013-16 and what is expected of HUDhousing projects.• List the TRACS 202D changes andwhat that means for your operations.• Explore other timely HUD topics forMinnesota HUD housing providers.ASHLEY SCHUMAN, MultifamilyMiddle Manager, Minnesota HousingFinance Agency, St. Paul; and LAURASIMPSON, Director of Project Management,US Department of Housingand Urban Development, Minneapolis(invited)Noon – 12:45 p.m. – Lunch12:45 – 1:45 p.m. – CONCURRENTSESSIONS#215 – Jump Start Your Move-In Rates• Get the latest real estate markettrends that indicate a great deal ofpositive movement in seniors’ abilityto sell and move into your building.• Learn how to use the cottageindustry of small businesses tohelp remove obstacles to a senior’smove into a new housing setting.• Gain (or regain) confidence in yourrole as a salesperson and boost themove-in rates in your building.LISA DUNN, Sales Executive, RE/MAXResults, St. Paul and Founder, TheSenior Housing Search.com, St. Paul#217 – HUD Hurdles: Managing theChallenges to the Finish Line• Enhance your ability to recognizeand determine eligibility for HUDhousing and manage tenant waitlists.• Review the requirements for providingreasonable accommodations fordisabled tenants.• Refresh your understanding of howto abide by the Fair Housing Actand avoid discrimination charges.• Get practical strategies for workingwith difficult tenant behaviorsincluding eviction actions.REBECCA K. COFFIN, Attorney; andROB RODÉ, Attorney, Voigt, Rodé andBoxeth, LLC, St. Paul1:45 – 2 p.m. – Networking Break2 – 3 p.m. – Endnote – Finding YourLeadership GameLIZ NEAD, Life Coach, Author andTelevision Host, Des Moines, IowaSessions3 p.m. – CONFERENCE ADJOURNSSENIOR LIVING NOW15


SPECIAL FEATURESReal Estate CreditsIncludedBy popular request, you can earnlicensed real estate credits throughMN Department of Commerce(co-sponsored by MinnesotaMulti-Housing Association)Aging ServicesBookstoreShop for new and updatedresources to help make yourwork easier. Products andtechnical guides from the AgingServices Store will be availablefor browsing and purchase duringboth days of the conference.Confident ChoicesNetworking ReceptionJune 25, 5 – 6 p.m.Open to all attendees and exhibitors– join us for a hosted reception andmingle with your peers.Dinner Out – Let UsMake the ArrangementsJoin your friends for dinner out onJune 25. Let us know if you want tojoin a group for dinner following theConfident Choices Reception. Wewill pair you with a group and makea reservation. Dinner costs are onyour own. Contact Adam Suomalawith questions – 651.603.3530 orasuomala@agingservicesmn.org.Vendor ExhibitsYou asked – we delivered! Bypopular request, Senior LivingNOW includes a wide variety ofvendors with services and productsespecially for senior living settings.We’ve built dedicated time into theconference schedule to give youthe opportunity to explore andmake connections.VendorsArrowhead Medical ResourcesAufderworld CorporationCrestView Senior CommunitiesEduCare/Mirabelle Management, LLCEldermark SoftwareElim Preferred Services Inc.eProvider SolutionsGrove MenusHealthcare Services GroupHealthsenseHorty ElvingImagewërks MarketingImpact Interiors GroupMerwin LTC Pharmacy andMerwin Home MedicalMobilex USANew Horizon FoodsNovo Nordisk Inc.On Call CliniciansPioneer SecureShredResiDex Software(TenX Systems, LLC)Roche DiagnosticsValue FirstZerorez Carpet Care16 Aging Services of Minnesota


REGISTRATION INFOContinuing Education CreditsThis program has been designed tomeet the continuing education requirementsfor the Minnesota Board ofNursing for contact hours. Severalprograms also meet the continuingeducation requirements for the MNBoard of Social Work (the openingkeynote address and concurrentsessions #101, #202, #103/#203,#205, #208, #109/#209, #110,#113/#213, #116) which has approvedAging Services of Minnesota as aprovider of continuing professionaleducation. Application is being madeto the Minnesota Board of Examinersfor Nursing Home Administratorsfor clock hour credits. Sessions #202,#205 and #208 are designed to meetthe continuing education criteria forlicensed real estate credits through theMinnesota Department of Commerceand are co-sponsored by the MinnesotaMulti-Housing Association. Informationon final approval will be availableat the conference.AccommodationsA block of rooms has been reservedat the Embassy Suites (which isattached to Earle Brown) at the rateof $110 single or double. Included inrate is a cooked to order breakfastand a two hour cocktail reception.Call 763.560.2700 and mention“Aging Services of Minnesota” toget this negotiated rate. Block isavailable until June 3, 2013.HandoutsParticipants will receive links toelectronic handout documentsbefore the conference. We encourageyou to print the handouts youwill need, or view them on yourlaptop or tablet at the conference.Registration Informationand FeesFull ConferenceAging Services of MinnesotaMembers: $275 per personMN Multi Housing AssociationMembers: $275 per personProspective Members: $375 perpersonOne Day (June 25 or June 26)Aging Services of MinnesotaMembers: $155 per personMN Multi Housing AssociationMembers: $155 per personProspective Members: $205 perpersonThe registration fee includes breaks,lunch and CEUs for each day registered.Registration is limited and ona first received basis. Registrationcut-off date and cancellation notice:June 17, 2013 to receive a refund.Cancelled registrations are subjectto a $25 processing fee. No showswill be billed the full fee. AgingServices of Minnesota reserves theright to cancel this conference.SENIOR LIVING NOW17


NEW LOCATIONEarle BrownHeritage CenterThe Earle Brown Heritage Centeris conveniently located just minutesnorth of downtown Minneapolis at:6115 Earle Brown DriveMinneapolis, MN 55430New location has many benefits:• Easy freeway access in northern suburbs• FREE parking• Hotel attached to conference center• Unique venue steeped in rich history• Close to shopping and dining• Beautiful landscaped grounds, courtyard and gardens18 Aging Services of Minnesota


REGISTRATION FORM2013 Senior Living NOW ConferenceJune 25 - 26, 2013NAME____________________________________ TITLE_________________________E-MAIL (required): _______________________________________________________Check the concurrent sessions you will attend (required):r Full Conference r Only June 25 r Only June 26Assisted Living Conference:r 101 r 103 or r 104 r 106 or r 107r 109 or r 110 r 112 or r 113 r 115 or r 116Senior Housing Conference:r 202 r 203 or r 204 or r 205 r 206 or r 208r 209 or r 210 or r 211 r 212 or r 213 or r 214 r 215 or r 217r Yes! Please pair me with a group for dinner on June 25!r I would like to earn Real Estate Credits (sessions #202, #205 and #208 only)ORGANIZATION ________________________________________________________Member of: r Aging Services of Minnesotar MN Multi Housing Association (MHA) r Non-MemberADDRESS _____________________________________________________________CITY _____________________________________ STATE_______ ZIP ____________PHONE ( ) ________________________ FAX ( ) ________________________METHOD OF PAYMENTr Payment is Enclosed r Please invoice (Aging Services of MN members only)r VISA r MasterCard r AmEX Card # _______________________________Name on Card __________________________________________________________Cardholders Phone # ____________________________________________________Cardholders Signature _____________________________________________Full Conference Registration Fees:Aging Services of Minnesota Members: $275/person;MN Multi Housing Association Members: $275/person; Prospective Members: $375/personOne Day (June 25 or June 26) Registration Fees: Aging Services of Minnesota Members: $155/personMN Multi Housing Association Members: $155/person; Prospective Members: $205/personFax this registration form to 651.645.0002, mail it to the address below, or register onlineat www.agingservicesmn.org (online registration may take up to three minutes to process.)You will receive an email confirmation within 2-3 working days with information on this conference.Send registration form and fee (payable to): AGING SERVICES OF MINNESOTA, 2550University Avenue West, Suite 350 South, St. Paul, MN 55114-1900, Accounting #6573SENIOR LIVING NOW19


PresortedFirst Class MailUS PostagePAIDPBPSAging Services of Minnesota2550 University Avenue WestSuite 350 SouthSt. Paul, MN 55114-1900Suggested Audience:• Owners of senior housing and management staff• Licensed nursing staff in housing settings• Staff from organizations providing a continuumof services to older adults• Other interested aging services professionals

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